Epsom, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
basic salary, with uncapped OTE £85K+ Flexibility: Remote and hybrid working options available We are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and DocumentManagement services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team. This role offers the opportunity to work … securing new business while nurturing existing accounts to drive long-term growth. Key Responsibilities * Provide tailored solutions that address business needs through the sale of print, IT, telephony, and documentmanagement technologies. * Build strong relationships with new and existing clients in the commercial and corporate marketplace. * Generate and maintain a robust pipeline of opportunities using proactive outreach, networking More ❯
processes aligned to the strategic objectives of SAP-CoE. How you'll make an impact Define and implement a comprehensive quality assurance strategy and plan specific to the service management (defects/incident management, and related interfaces), specification and development of new functionality, project management, and operations. Develop and enforce quality standards, testing protocols, and documentation procedures … with organizational objectives and continuous improvement efforts. Define KPIs and dashboards to monitor process adherence and performance post-implementation. Implement and drive continuous improvements in SAP- CoE. Maintain quality Documentmanagement system. Identify, document, and manage quality-related risks. Conduct root cause analysis for defects or process failures and ensure corrective/preventive actions are implemented. Conduct … periodic process Audits and implement corrective actions. Ensure Process compliance through effective documentation and process traceability. Provide regular QA status reports to management/steering committees. Facilitate workshops and meetings with functional teams to ensure quality awareness and continuous engagement. Act as a point of contact for QA/QC-related issues and escalate critical quality risks appropriately. Responsible More ❯
Solution Consultant - Engineering Information Management | Hybrid, UK Our client, a leading provider of engineering and construction software solutions, is seeking a Solution Consultant to join their Engineering Information Management (EIM) team. You will work closely with customers to design, implement, and train on EIM software, enabling efficient project collaboration, data integrity, and cost control across complex capital projects … in sectors such as energy, construction, and manufacturing. Key Responsibilities: Gather and document customer business and functional requirements. Design and configure solutions leveraging EIM software based on client needs. Oversee solution implementation and provide end-user training. Liaise between customers and product development teams. Create and update technical/user guides, knowledge bases, and documentation. Support sales efforts and … contribute to continuous improvement of delivery methodology. Maintain adherence to information security policies and protocols. What we're looking for: Minimum 2 years' experience in Content Management, Engineering DocumentManagement, workflow, or knowledge management. Strong technical background with experience delivering IT solutions (infrastructure, packaged software, custom applications). Excellent written, verbal, and presentation skills. Strong problem-solving More ❯
the client s staff are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, documentmanagement, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. … To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware/software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. To contribute to Major Incident and … To provide technical troubleshooting under the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
the client’s staff are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, documentmanagement, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. … To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware/software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. To contribute to Major Incident and … To provide technical troubleshooting under the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the More ❯
Wetherby, West Yorkshire, Yorkshire, United Kingdom
Circle Group
Senior Applications Analyst - Wetherby (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Analyst with a good background in the legal sector? A Senior Applications Analyst is required to join a growing applications team for a law firm in Wetherby. The Senior … required to come into the office twice a week. The Senior Applications Analyst will act as the subject matter expert for a suite of core legal and business applications (documentmanagement, finance, and case management systems). Key Skills the Senior Application Analyst will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯
End Developers, Database Engineers, Software Architects, Cloud Engineers, DevOps Engineers, Agile Coaches/Scrum Masters, Subject Matter Experts, Business Analysts, Citizen Developers and other Global Chapter Leads (especially Product Management and Agile Chapter Lead). Low-Code/No-Code Platforms :Proficiency in Microsoft Power Platform tools: Power BI (for data visualization), PowerApps (for app development), and Power Automate … for workflow automation).Experience with SharePoint for documentmanagement and collaboration, particularly in environments where interoperability between platforms is essential. Programming & Scripting : Knowledge of Python and Rust for pre- and post-processing tasks, prototyping, and interoperability with low-code solutions. Familiarity with MATLAB or Pandas/Polar for numerical computing and data analysis, particularly for processing workflows that … require complex calculations. Database Management : Proficiency in SQL for database management (such as Microsoft SQL Server, MySQL, or PostgreSQL), including schema design, query optimisation, and data manipulation. DevOps : Knowledge of Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools such as GitHub Actions, Azure Pipelines. Basic understanding of cloud computing services (Google Cloud, Azure) and containerisation More ❯
Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … required to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (documentmanagement, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯
Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … required to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (documentmanagement, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯
Senior Applications Specialist - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their applications team in Central London and … required to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (documentmanagement, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯
Senior Applications Specialist - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their applications team in Central London and … required to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (documentmanagement, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯
in this job overview, do not delay your application. - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their … required to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (documentmanagement, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their … when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating with … best practices across the service delivery function, driving service excellence and operational efficiency. Ensure all service delivery processes and procedures are consistently followed and continuously improved. Provide hands-on management support across Bechtle’s broad technology stack, including Microsoft Windows, Active Directory, O365, Networking and cloud infrastructure, ensuring responsive and knowledgeable service. Customer Relationship Management (20%) Coordinate and More ❯
team leader, the PMO will support all the planning activities related to the implementation of Head Office Group and EMEA region technology project initiatives and further facilitate to project management related activities and matters in relation to system project manager, in order to maximise the capability to provide IT services support. The ideal candidate should have experience in IT … project management, knowledge of compliance, strong analytical skills, and advanced Microsoft Office capabilities. As a PMO supporting IT initiatives in the EU group and Branch, this position will play a critical role in ensuring that technology-driven projects align with regulatory standards, European regulatory and industry standards. TYPE: 6 months (Rolling Contract) WORKING HOURS: Mon - Fri 9am - 5pm …/distribution lists, maintenance of ToR General meeting organisation/admin/Meeting trackers Police the portfolio ensuring company policy is applied e.g. financial approvals, change control etc Ensure DocumentManagement & Storage is undertaken correctly AE Attestation Tracking/control, System Access and Set up, Coaching, Tools, Templates etc Support and guide the planning, controlling, monitoring and organising More ❯
project documentation, evidence, and audit trails in line with company standards. Interrogate and analyse data from systems such as SOLO, Connect, or CT Mobile. Support risk, issue, and change management processes. Assist project managers with financial forecasting and budget control. Act as a key point of contact for stakeholders, ensuring clear and timely communication. Drive continuous improvement across both … project support and financial management processes. Senior Support Project Officer - Who you are: As a Senior Project Support Officer, you're an analytical and detail-focused professional with strong organisational skills. You'll bring experience in project support, PMO, or cost analysis, ideally within the Fibre/telecommunications sector. We are open to backgrounds in infrastructure, civils, or other … or financial analysis/cost analysis. Strong knowledge of project governance, reporting, and budget management. Excellent IT skills, particularly Microsoft Excel, PowerPoint, and Office suite. Experience with works order management systems (e.g., SOLO, Connect, CT Mobile). Strong documentmanagement and audit trail skills. Desirable: APM/PRINCE2 Foundation or equivalent. Desirable: experience with reporting tools such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Strong problem-solving skills, with the ability to identify risks and troubleshoot post-launch issues quickly Excellent communication skills Tools & Technologies Adobe Experience Manager (AEM) Jira - task tracking, workflow management, testing and progress reporting SharePoint - documentmanagement and version control MS Teams - communication and collaboration with project stakeholders Outlook - e-mail management and scheduling Google Search More ❯
Employment Type: Contract, Work From Home
Rate: £450 - £550 per day + Outside IR35 / Fully remote
Review of internal documentation. i.e. internal instructions/procedures. Update documents where technical and non-technical edit is required and re-issue for submission Setting up systems for performance management i.e. Create, monitor and measure Key Performance Indicators (KPI) on the Right First-Time (RFT) objectives with document submissions. Communicate with Project Managers, Engineers, Project Engineers and subcontractors … surrounding relevant edits required for uploaded documentation. Support Document Controllers in the submission of deliverables. Support the transition and application of new systems and software for record management. Support the Supervising Technical Co-ordinator in completing various tasks. You are Required Attributes: NVQ 3 or equivalent experience. Proven experience in document control and/or administration. Good understanding … of documentmanagement systems. Good working knowledge of Microsoft software and IT in general. Lead and foster a positive Nuclear Safety Culture. Enthusiastic about working within a highly skilled industrial and office environment. Strong communication and interpersonal skills including presenting. Able to demonstrate accountability for their own actions and take responsibility. Highly organised with attention to detail. Business More ❯
on ensuring these systems remain stable, incidents are resolved quickly, and releases are delivered seamlessly. This is not a hands-on technical role, but one that requires strong service management, vendor coordination, and insurance domain expertise, ideally within the London Market or Lloyds of London. You'll work closely with Engineering Delivery Leads (EDLs) , Product Owners, and offshore managed … service providers (Coforge, NTTData, NewGen). The role sits within a product-centric model , meaning you'll align service management directly to application "products" rather than generic IT functions. Key Responsibilities Manage BAU support for core underwriting, claims, and documentmanagement applications. Act as the bridge between offshore vendors, Product Owners, and EDLs. Oversee high-priority incidents … P1/P2) and ensure timely resolution. Track defects, sprints, and releases using Azure DevOps . Apply ITIL-aligned service management practices via ServiceNow. Provide oversight and coordination of vendor performance, service quality, and escalations. Maintain knowledge base and manage risk/vulnerability exceptions. What We're Looking For Strong background in specialty insurance IT service management (essential More ❯
The ideal candidate will be responsible for delivering IT training, managing software implementation projects, and providing ongoing IT software support. This role requires a blend of technical expertise, project management skills, and the ability to communicate effectively with diverse stakeholders including the coordination between the IT steering group/regional management/business units and end users. Responsibilities … during the implementation process. Conduct system testing and troubleshooting to ensure smooth operation. IT Software Support: Provide technical support to end-users, resolving software-related issues promptly and efficiently. Document support activities, including issue resolution and user inquiries. Stay updated with the latest software updates, patches, and best practices. Key Interfaces Relationships with key stakeholders: Internal stakeholders External stakeholders … the software implemented. Competencies Required skills, knowledge, and abilities: 1. Essential Previous experience developing and delivering training programs Implementing software Good communication skills Providing support to end users Project Management 2. Desirable Experience within the electrical distribution or construction industry Documentmanagement systems (specifically Open Text Content Manager) Integration of systems from multiple providers Organization skills Critical More ❯
hands-on experience. Enjoy mentorship and coaching to kickstart your career in a dynamic, fast-paced environment. Responsibilities Assist with ongoing IT Applications development. Support the application of change management processes. Support data capture, processing and reporting to senior management. Support the implementation of standardised management tools & templates. Develop effective working relationships with employee end-users across various … for support of multiple IT Applications. Develop training packs for common issues highlighted by data analysis. Archive digital project information and records. Support development of the Company Intranet. Record & document business process workflows. Qualifications Studying for a third-level qualification in a relevant Business IT discipline (e.g., Business Information Systems, Business Information Technology) Strong proficiency in MS Office suite … and using online project documentmanagement portals Hold a full manual UK driving license Flexible approach to working hours and locations Positive, enthusiastic, self-motivated individual with good verbal and written communication skills Capable of working on own initiative and as part of a team Excellent attention to detail and meticulous planning and organisational skills About Us Starting More ❯
serves as the frontline support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client inquiries, requests, and issues, to conclusion Respond … produce graphical data. SLA measurement, finance and resource reporting. Entering data and accurately recording all information taken. Ensure all client documentation is accurate and up to date with our documentmanagement tool suite Service Delivery (15%) Create and maintain service reports for shared delivery clients Schedule and attended remote service review meetings Drive best practices and ensure service … Managers to develop and implement best practices for client support and service delivery Participate in training and development opportunities to enhance knowledge and skills in service delivery and customer management Skills and Experience Essential 1-2 years of experience in a customer service or client-facing role, preferably within the IT industry. Good around Microsoft Office Suite skills Strong More ❯
serves as the frontline support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client inquiries, requests, and issues, to conclusion Respond … produce graphical data. SLA measurement, finance and resource reporting. Entering data and accurately recording all information taken. Ensure all client documentation is accurate and up to date with our documentmanagement tool suite Service Delivery (15%) Create and maintain service reports for shared delivery clients Schedule and attended remote service review meetings Drive best practices and ensure service … Managers to develop and implement best practices for client support and service delivery Participate in training and development opportunities to enhance knowledge and skills in service delivery and customer management Skills and Experience Essential 1-2 years of experience in a customer service or client-facing role, preferably within the IT industry. Good around Microsoft Office Suite skills Strong More ❯
can-do" approach in every interaction with colleagues and suppliers Actively participate in team meetings, contributing ideas for continuous improvement and identifying efficiencies Analyse ticket trends to support problem management efforts Share knowledge and best practices with the team to foster collaboration and learning Support ICT projects and carry out additional service desk duties as required by the ICT … Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Documentmanagement systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
Hoddesdon, Hertfordshire, Little Amwell, United Kingdom
ARM
can-do" approach in every interaction with colleagues and suppliers Actively participate in team meetings, contributing ideas for continuous improvement and identifying efficiencies Analyse ticket trends to support problem management efforts Share knowledge and best practices with the team to foster collaboration and learning Support ICT projects and carry out additional service desk duties as required by the ICT … Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Documentmanagement systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
quality, operational assurance, and continuous improvement across all levels of the business and its ecosystem. You will be accountable for the implementation, governance, and ongoing improvement of MBNL's Management System, ensuring compliance with ISO standards, driving supplier assurance, and overseeing internal and external audit programmes. With independence, rigour, and transparency, you'll set the bar for how MBNL … compliance. This is a hybrid role with a minimum of 2 days per week based in our Central Reading office. What You'll Do Develop and deliver MBNL's Management System implementation strategy, aligned with our Transformation Plan. Implement and manage an integrated Health, Safety, Quality and DocumentManagement System in line with ISO45001:2018, ISO9001 … is robust. Lead the delivery of a Quality Maturity Model strategy to support continuous improvement. Manage supplier audit programmes, including direct auditing of key contractors and partners. Own the management and operation of MBNL's Customer Portal and establish effective communications forums. Develop processes for non-conformance, corrective actions, and root cause analysis. Implement measurement activities, reporting mechanisms, and More ❯