Unified Communications Consultant
- Hiring Organisation
- Technology Services Group
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
installations, ensuring minimal disruption to client operations. Provide post-installation support, including troubleshooting, issue resolution, and escalation management. Maintain accurate project documentation, update CRM and ticketing systems, and ensure thorough handover to support teams. Stay up to date with emerging Unified Communications technologies and recommend improvements … Business Voice and ideally, Gamma Horizon solutions. Proficiency in Microsoft Teams and related voice integration. Familiarity with Microsoft Teams Rooms and Dynamics Contact Centre solutions is desirable. Knowledge of mobile solutions, call recording, and reporting. Knowledge of networking, virtualisation, and cloud services (Microsoft 365, Azure ...