Job Title: ITServiceManager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement … operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & Service Transition Manager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into production. You … continuous improvement, governance, and compliance with ITIL best practices. Stakeholders You'll Work With Internal: Senior Leadership Team, Technology Leads, Product/Service Owners, ITService Desk External: Supplier Partners, 3rd Party Vendors Key Skills & Experience 5+ years of experience in ITIL-based Service Management (Change, Release & Transition More ❯
About Us We are a dynamic and forward-thinking managed services provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever … meaningful results and drive success for our clients. Role Summary We are seeking versatile Account Managers who can sell our full suite of managed services, including Telecoms, Connectivity, IT Support, and Cybersecurity. While all Account Managers are expected to deliver solutions across these areas, individuals may lead … Will I Need? To succeed in this role, you must have at least 5 years of sales or account management experience within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. A solid understanding More ❯
About Us We are a dynamic and forward-thinking managed services provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever … meaningful results and drive success for our clients. Role Summary We are seeking versatile Account Managers who can sell our full suite of managed services, including Telecoms, Connectivity, IT Support, and Cybersecurity. While all Account Managers are expected to deliver solutions across these areas, individuals may lead … Will I Need? To succeed in this role, you must have at least 5 years of sales or account management experience within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. A solid understanding More ❯
About Us We are a dynamic and forward-thinking managed services provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever … meaningful results and drive success for our clients. Role Summary We are seeking versatile Account Managers who can sell our full suite of managed services, including Telecoms, Connectivity, IT Support, and Cybersecurity. While all Account Managers are expected to deliver solutions across these areas, individuals may lead … Will I Need? To succeed in this role, you must have at least 5 years of sales or account management experience within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. A solid understanding More ❯
Your new company Defence Organisation Your new role ITServiceManager What you'll need to succeed Active Security Clearance needed from the start Experience The post holder will typically have recent varied professional experience in an ITService Management role, gained over … and Continuous Service Improvement. The post holder will have expert knowledge in Service Management across large and complex technology estates working with enterprise-level services, understanding the complexity of the technology estate and the dependencies of individual services on others. Proven relevant work experience in a Service Management More ❯
London, England, United Kingdom Hybrid / WFH Options
wagamama
re looking for an experienced infrastructure and network servicemanager to take ownership of the governance and delivery of infrastructure and network services provided by our third-party suppliers. this is a pivotal role ensuring our outsourced partners deliver reliable, secure, and scalable technology services across … our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate … including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from third-party providers, holding them to account against service level agreements, key More ❯
london, south east england, United Kingdom Hybrid / WFH Options
wagamama
re looking for an experienced infrastructure and network servicemanager to take ownership of the governance and delivery of infrastructure and network services provided by our third-party suppliers. this is a pivotal role ensuring our outsourced partners deliver reliable, secure, and scalable technology services across … our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate … including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from third-party providers, holding them to account against service level agreements, key More ❯
re looking for an experienced infrastructure and network servicemanager to take ownership of the governance and delivery of infrastructure and network services provided by our third-party suppliers. this is a pivotal role ensuring our outsourced partners deliver reliable, secure, and scalable technology services across … our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate … including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from third-party providers, holding them to account against service level agreements, key More ❯
Summary of the role’s main purpose: The ITService Delivery Manager will provide the direction and strategy for the related Service Management and Service Delivery functions within the department and have accountability for related policies and procedures. The role holder is accountable for ensuring that … IT … delivers appropriate and consistent levels of service to the business from both the internal teams and its suppliers at the right cost. That technology services are stable, meeting availability targets and that there is a continuous improvement framework in place. Key Responsibilities: Accountable for all areas of Technology serviceMore ❯
Summary of the role’s main purpose: The ITService Delivery Manager will provide the direction and strategy for the related Service Management and Service Delivery functions within the department and have accountability for related policies and procedures. The role holder is accountable for ensuring that … IT … delivers appropriate and consistent levels of service to the business from both the internal teams and its suppliers at the right cost. That technology services are stable, meeting availability targets and that there is a continuous improvement framework in place. Key Responsibilities: Accountable for all areas of Technology serviceMore ❯
for this particular role Salary: £61,100+ depending on skills and experience What you'll be doing: Spearhead continuous improvement initiatives within ERP application services, focusing on enhancing efficiency, user experience, and overall service delivery Manage and optimise the performance ERP applications, with a focus on providing excellent application … services that span multiple geographiocal locations Lead a team of IT professionals, with focused specialisms, to ensure effective support and continuous improvement of ERP applications Collaborate closely with Air functional teams to align application services with evolving business requirements Develop and implement ITservice … strategies to enhance the efficiency and effectiveness of ERP application services Ensure compliance with security standards and implement measures to safeguard data Provide technical guidance and support to end-users, troubleshooting issues, and implementing solutions Maintain hosting capabilities that underpin the delivery of application services Highlight obsolescence relating More ❯
Service Delivery Manager An established investment business is looking for a Service Delivery Manager to join their team on a permanent basis, based in either Edinburgh or Glasgow . This role will suit someone with strong end-to-end service lifecycle experience, covering everything from proactive … ITIL v4 best practices across relationship management, supplier coordination, and service delivery. Requirements: Proven experience in service delivery and platform ownership within complex IT environments. Strong working knowledge of ITIL v4, particularly in relationship, supplier, and service management. Familiarity with infrastructure technologies including VMs, containers, networking, and patch More ❯
and we have ambitious plans for additional growth in the future. As a consequence of this growth, we are seeking to appoint an ITService Manager. A crucial role, responsible for supporting our Head of IT with all aspects of the IT infrastructure and … for an experienced team leader to take the next step in their career. With a focus on planning, providing excellent day to day IT support and ensuring reliable and secure IT systems for our schools, the ideal candidate will have undertaken qualifications like Comptia A+ or … equivalent and possess at least one year of IT experience supporting education institutions across multiple sites. You will have already gained some leadership experience and enjoy developing, coaching and sharing your expertise with your team. A valid driving license and use of a car are essential. The full More ❯
london (enfield), south east england, United Kingdom
Ivy Learning Trust
and we have ambitious plans for additional growth in the future. As a consequence of this growth, we are seeking to appoint an ITService Manager. A crucial role, responsible for supporting our Head of IT with all aspects of the IT infrastructure and … for an experienced team leader to take the next step in their career. With a focus on planning, providing excellent day to day IT support and ensuring reliable and secure IT systems for our schools, the ideal candidate will have undertaken qualifications like Comptia A+ or … equivalent and possess at least one year of IT experience supporting education institutions across multiple sites. You will have already gained some leadership experience and enjoy developing, coaching and sharing your expertise with your team. A valid driving license and use of a car are essential. The full More ❯
and we have ambitious plans for additional growth in the future. As a consequence of this growth, we are seeking to appoint an ITService Manager. A crucial role, responsible for supporting our Head of IT with all aspects of the IT infrastructure and … for an experienced team leader to take the next step in their career. With a focus on planning, providing excellent day to day IT support and ensuring reliable and secure IT systems for our schools, the ideal candidate will have undertaken qualifications like Comptia A+ or … equivalent and possess at least one year of IT experience supporting education institutions across multiple sites. You will have already gained some leadership experience and enjoy developing, coaching and sharing your expertise with your team. A valid driving license and use of a car are essential. The full More ❯
west midlands, midlands, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
role offering a rare opportunity to shape how critical business systems are managed and integrated across our client's infrastructure. As Business Applications Manager, you will oversee the performance, resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business … C-Level executives and non-technical stakeholders. Solid understanding of change management and training best practices. Proactive, resilient, and able to navigate complex IT architectures and legacy systems. Comfortable operating in a 24/7 distribution environment, including being part of a dedicated OOH (Out Of Hours) on … and lasting impact. Why Join? Shape a brand-new leadership role with full CIO exposure and SLT membership. Clear progression pathway into senior IT leadership. Hybrid working model with flexibility. 25 days' annual leave + bank holidays, plus the option to buy/sell days. 15% bonus scheme. More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
role offering a rare opportunity to shape how critical business systems are managed and integrated across our client's infrastructure. As Business Applications Manager, you will oversee the performance, resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business … C-Level executives and non-technical stakeholders. Solid understanding of change management and training best practices. Proactive, resilient, and able to navigate complex IT architectures and legacy systems. Comfortable operating in a 24/7 distribution environment, including being part of a dedicated OOH (Out Of Hours) on … and lasting impact. Why Join? Shape a brand-new leadership role with full CIO exposure and SLT membership. Clear progression pathway into senior IT leadership. Hybrid working model with flexibility. 25 days' annual leave + bank holidays, plus the option to buy/sell days. 15% bonus scheme. More ❯
Service Delivery Manager An established investment business is looking for a Service Delivery Manager to join their team on a permanent basis, based in either Edinburgh or Glasgow . This role will suit someone with strong end-to-end service lifecycle experience, covering everything from proactive … ITIL v4 best practices across relationship management, supplier coordination, and service delivery. Requirements: Proven experience in service delivery and platform ownership within complex IT environments. Strong working knowledge of ITIL v4, particularly in relationship, supplier, and service management. Familiarity with infrastructure technologies including VMs, containers, networking, and patch More ❯
Manchester City Centre, Manchester, United Kingdom
The Bridge IT Recruitment
ITService Desk Lead/ITSM Implementation Manchester – Hybrid, 2 days in the office (M1 Postcode) £350 - £400 (Inside IR35) Contract to 31st March 2026 Morson Group are working with a public sector organisation to recruit a highly capable and hands-on Service Desk Transformation Lead to deliver … designed new ITIL processes and a service catalogue. • Significant knowledge and experience of using the ITIL framework and standards to the delivery of IT infrastructure services. • Experienced in establishing high performing teams and engaging staff in effective delivery of services. • Building a scalable, technically adept ITMore ❯
award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a ServiceManager to be based at their purpose built warehouse, assembly and office facility in Wymondham. The company is well established having traded for all most … seventy years and have a reputation for excellence, customer support and the delivery of outstanding customer service. The ServiceManager will be responsible for the Service function within the business, ensuring the department runs effectively and delivers the very best in customer experience. You will be the dedicated … of new service clients, introductory calls, Freshdesk demos, issuing out welcome packs Personal Specification At least 3 years' experience managing an AV or ITservice function. Experience of managing escalations or other complicated issues. Experience of supporting large client contracts. Experience managing both a field service and helpdesk More ❯
Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help … wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving … and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of ITservice delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership More ❯
Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help … wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving … and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of ITservice delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership More ❯