76 to 95 of 95 IVR Jobs in the UK

as Blue Prism, Automation Anywhere, UiPath, Powerautomate, IBM RPA etc. This expertise includes native chatbot support, natural language processing (NLP), optical character recognition (OCR), native Citrix automation, document processing, IVR/IVA, Workflow management, native RPA connector/copilot for core Generative AI features like Content Creation, Summarisation, Classification, Sentiment Analysis, Code Generation with internal/external LLMs. This role More ❯

as Blue Prism, Automation Anywhere, UiPath, Powerautomate, IBM RPA etc. This expertise includes native chatbot support, natural language processing (NLP), optical character recognition (OCR), native Citrix automation, document processing, IVR/IVA, Workflow management, native RPA connector/copilot for core Generative AI features like Content Creation, Summarisation, Classification, Sentiment Analysis, Code Generation with internal/external LLMs. This role More ❯

as Blue Prism, Automation Anywhere, UiPath, Powerautomate, IBM RPA etc. This expertise includes native chatbot support, natural language processing (NLP), optical character recognition (OCR), native Citrix automation, document processing, IVR/IVA, Workflow management, native RPA connector/copilot for core Generative AI features like Content Creation, Summarisation, Classification, Sentiment Analysis, Code Generation with internal/external LLMs. This role More ❯

as Blue Prism, Automation Anywhere, UiPath, Powerautomate, IBM RPA etc. This expertise includes native chatbot support, natural language processing (NLP), optical character recognition (OCR), native Citrix automation, document processing, IVR/IVA, Workflow management, native RPA connector/copilot for core Generative AI features like Content Creation, Summarisation, Classification, Sentiment Analysis, Code Generation with internal/external LLMs. Online job More ❯

setting VPN access and troubleshooting issues experienced by existing VPN users and supporting the office wi-fi Telephony Includes supporting the Tusker softphone system, Tusker call centre software, including IVR setup and mobile phones (Android and iOS, Apple) Office supports the office back-up routine and the office CCTV and entry system (fob and biometrics) Provide support as per requests More ❯

setting VPN access and troubleshooting issues experienced by existing VPN users and supporting the office wi-fi Telephony Includes supporting the Tusker softphone system, Tusker call centre software, including IVR setup and mobile phones (Android and iOS, Apple) Office supports the office back-up routine and the office CCTV and entry system (fob and biometrics) Provide support as per requests More ❯

offering competitive pay and a chance to shape innovative, cloud-first CX strategies. Key Responsibilities: Lead the end-to-end technical design of Amazon Connect/CCaaS implementations Own IVR architecture, routing strategies, API integrations, and external data flows Act as Subject Matter Expert on migration and deployment of AWS-based contact center solutions Partner with client architecture teams and More ❯

infrastructure, networking, and security principles. Excellent communication and interpersonal skills; capable of explaining technical concepts to diverse audiences. Familiarity with CRM systems, databases, and CX tools (e.g., voice, chat, IVR, WFM, ACD) is advantageous. Ability to manage multiple priorities in a high-pressure, fast-paced setting. More ❯

infrastructure, networking, and security principles. Excellent communication and interpersonal skills; capable of explaining technical concepts to diverse audiences. Familiarity with CRM systems, databases, and CX tools (e.g., voice, chat, IVR, WFM, ACD) is advantageous. Ability to manage multiple priorities in a high-pressure, fast-paced setting. More ❯

infrastructure, networking, and security principles. Excellent communication and interpersonal skills; capable of explaining technical concepts to diverse audiences. Familiarity with CRM systems, databases, and CX tools (e.g., voice, chat, IVR, WFM, ACD) is advantageous. Ability to manage multiple priorities in a high-pressure, fast-paced setting. #J-18808-Ljbffr More ❯

infrastructure, networking, and security principles. Excellent communication and interpersonal skills; capable of explaining technical concepts to diverse audiences. Familiarity with CRM systems, databases, and CX tools (e.g., voice, chat, IVR, WFM, ACD) is advantageous. Ability to manage multiple priorities in a high-pressure, fast-paced setting. #J-18808-Ljbffr More ❯

Connect Technical Consultant to join a large project. They ideally need someone 3 days a week onsite. Main responsbilities: Hands-on experience configuring Connect instances, building contact flows and IVR systems, managing queues and routing profiles, and understanding the full contact center operations including metrics and reporting Proficiency with Amazon Connect APIs and integrating with AWS services like Lambda, Lex More ❯

Connect Technical Consultant to join a large project. They ideally need someone 3 days a week onsite. Main responsbilities: Hands-on experience configuring Connect instances, building contact flows and IVR systems, managing queues and routing profiles, and understanding the full contact center operations including metrics and reporting Proficiency with Amazon Connect APIs and integrating with AWS services like Lambda, Lex More ❯

and methodologies. A focussed, organised & proactive approach with the ability to multi-task and complete tasks on time. Desirable Skills (but not essential) Contact Centre Technology Platforms (Telephony/IVR/Dialler/WFM/LiveChat). Project Management Methodology (agile/scrum/waterfall). Please register your interest in the Analytics Engineer & Data Modeller position by applying as More ❯

consultative and competitive attitude Excellent communication skills both written and verbal Being able to think outside of the box Existing experience or knowledge of technologies such as PCI DSS, IVR, Contact Centre solutions Existing experience or knowledge of technologies such as Call Recording, Hosted Telephony #J-18808-Ljbffr More ❯

Experience designing and building large-scale contact centres Experience of NICE CXone deployments Experience designing and implementing digital messaging solutions Hands-on experience implementing Workforce Optimization Tooling ACD/IVR configuration CRM integration Outbound Dialling Digitally First Omnichannel (DFO) Agent Desktop Customisation Implementation of highly complex routing logic A strong understanding of contact centre reporting and KPIs Live chat/ More ❯

Rate: £350 to £400 Outside IR35 iO Associates have partnered with a Consultancy on their search for an AWS Developer to join on a Contract basis. Skills: AWS Connect IVR Lex This role will be Remote with the occasional travel to Glashow needed when required and will pay £350 to £400 per day Outside IR35. If you're interested, please More ❯

Key IVR Doncaster, England, United Kingdom Key IVR Doncaster, England, United Kingdom 3 days ago Be among the first 25 applicants Direct message the job poster from Key IVR HR Director | PhD | Business Trainer | Learning & Development Channel Manager Job Description The Channel Manager will be responsible for developing, managing, and optimizing strategies within our partner ecosystem, working closely with our … level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Key IVR by 2x Get notified about new Channel Sales Manager jobs in Doncaster, England, United Kingdom . Barnsley, England, United Kingdom 3 days ago Sheffield, England, United Kingdom 2 weeks ago More ❯

of TalkTalk consumer provision/repair processes and system workflows through analysis, root cause and process modelling. Document E2E repair and provisioning journeys across all engagement channels (Online, agent, IVR). Define journeys for new products delivered within TalkTalk (FTTP, gFast). Perform design or redesign of business processes to improve operational efficiency. Deliver the Olympus platform driving our business More ❯

shifts: Working 44 hours Mon-Fri Saturday's as required. Shift hours to be confirmed. Pay will be c£22.00 per hour (£50,336 per annum) We offer IRTEC & IVR qualifications via our in-house training school and the opportunity to gain a Heavy Goods Licence. Key Responsibilities & Tasks: Supervise the shift technicians and co-ordinate workload Liaise with the More ❯