1 to 25 of 32 Incident Manager Jobs in the UK

our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: Incident Manager - Barclays JOC To aid in the protection of Barclays operations through the reduction in the number of preventable incidents and to reduce … incident impact through improvement of incident mitigation measures. The Incident Manager will be based within the Joint Operations Centre (JOC) in London and manage the ISS operational teams response to an Operational Facilities Incident which could potentially impact on Barclays through financial, regulatory or reputational … Main purpose of the position : Working with a leading Global Bank we are changing the way we manage and report Incidents. As the ISS Incident Manager you will be part of a team of 4 working a 24/7 365 shift. Reporting to the Incident Management More ❯

Incident Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven … position will be a position working out of our site in Chippenham. Your future duties and responsibilities We are seeking an experienced and motivated Incident Manager to join our team. In this role, you will be at the forefront of managing incidents and problems within our project/… programme, ensuring that working services are restored promptly and efficiently. The ideal candidate will bring robust experience as an incident manager (or a similar role) and have a deep understanding of identifying, treating, and eliminating incidents, problems, and changes. Key Duties and Responsibilities • Incident & Problem Management: Oversee More ❯

Service Desk/Delivery Manager - Incident Manager | MUST HOLD ACTIVE DV Are you a highly experienced Service Desk Manager with a strong background in Incident and Major Incident Management ? Do you thrive in high-pressured environments and enjoy leading technical teams that provide critical … technical issues across applications, services, OS, and devices. Acting as an SME for service desk technologies, upgrades, limitations, and best practice. Supporting and improving incident management aligned to the customer's strategy. Developing, evolving, and implementing processes, procedures, and training to maintain operational excellence. Supporting recruitment, screening, and development … communications and identifying improvement areas. Creating reports, performance metrics and offering insight to drive service evolution. What we're looking for: Must have extensive Incident or Major Incident Management experience. Strong experience managing technical service desks in critical environments . Recent experience of working within an IT Service More ❯

our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: Incident Manager - Barclays JOC Purpose of the Role: To protect Barclays operations by reducing preventable incidents and mitigating incident impacts. Based within the … Joint Operations Centre (JOC) in London, the Incident Manager will oversee the ISS operational teams' response to incidents that could impact Barclays financially, legally, or reputationally. Main Responsibilities: Manage major incidents to ensure timely resolution within SLAs. Conduct detailed shift handovers and manage incident calls. Ensure accurate … documentation of incidents, including impact assessments, actions, and recovery plans. Communicate effectively with stakeholders throughout the incident lifecycle. Record incidents on the designated platform and track progress. Support continuous improvement by analyzing incident data and trends. Shift and Working Conditions: Work on a 24/7 shift pattern More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Cyber Threat Incident Manager - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Cyber Threat Incident Manager - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Job Title: Incident Manager Location: Durham, North East England, DH1 1SL; Lytham St Anne's, North West England, FY8 4TS; Glasgow, Scotland, G2 8JX; City of Westminster, London (region), SW1P 3BT Remuneration: £42,315 - £45,300 Contract Details: Permanent Working Style: Hybrid Join Our Team! Are you an … experienced Incident Manager looking to make a real impact? Our client, a leading organisation in the Central Government sector, is on the lookout for a dynamic professional to support the Head of Service Operations. Why You Should Apply: Drive Change: Play a key role in improving incident … resolution of incidents. Grow Professionally: Leverage your expertise in a high-volume operational environment, while enhancing your skills and knowledge. Key Responsibilities: Manage the Incident Management Process for Retail & B2B Clients. Ensure timely, accurate reporting of incidents and resolutions. Collaborate with Service Providers to identify and mitigate risks. Lead More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and … teams. Responsibilities of the Incident Assurance Manager include: Manage end-to-end incident processes, ensuring swift resolution and minimal business disruption. Coordinate major incident response across partners and tech teams. Lead post-incident reporting and ensure key stakeholders are informed. Enhance incident workflows through … automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and … teams. Responsibilities of the Incident Assurance Manager include: Manage end-to-end incident processes, ensuring swift resolution and minimal business disruption. Coordinate major incident response across partners and tech teams. Lead post-incident reporting and ensure key stakeholders are informed. Enhance incident workflows through … automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). More ❯

Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Service Desk/Incident Manager Target Start Date: ASAP Target End Date: 31/03/2026 Rate: DAY £480 Inside per day Location of role: Corsham , Fully on site Clearance Required: SC OR DV Working Pattern (Mon-Fri, Shifts, on-call): MON-FRI We are seeking an … experienced Service Desk Manager to lead a well-established Level 4 Service Desk .This position is for an experienced and well-versed Service Desk Manager with extensive knowledge of the Incident and Major Incident Lifecyle. You will have oversight of a team of highly experienced and … technical engineers who will be supporting you to manage the capability at the top tier of incident support to an Operational focussed user base. Within this role it will be your job to enhance the reputation of this Service Desk to the wider community, including the development of best More ❯

Incident Assurance Manager Job ID PERM002892ML Department Details The Operational Services directorate is accountable for ensuring the network sites are always accessible and available. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences … at the lowest cost. Reporting to the Senior Incident Assurance Manager, this role will involve relentlessly managing the delivery of Incident Assurance services by the supplier ecosystem to achieve agreed business outcomes and performance targets set by EE/BT, Three and the MBNL AOP. This is … minimum of two days per week in our Central Reading office. What you will do: Manage and proactively drive Service and Site Availability and Incident resolution and ticketing KPI's and quality issues against contractual obligations and industry benchmarks. Identify and contribute efforts which will improve the methodologies, processes More ❯

You will need to login before you can apply for a job. Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review. In addition, this role will coordinate Problem Investigations and track the delivery of Problem resolution … role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation, and collaboration between cross-functional teams and suppliers to restore normal service operation as quickly …/7 shift and On Call environment. Take ownership of Critical and Major Incidents, leading them from detection through to resolution and post-incident review. Provide immediate and effective leadership during Critical and Major Incidents, escalating as required and guiding cross-functional teams and third-party suppliers in restoring More ❯

Are you interested in ensuring customers can always watch their favourite movie or show? If so, you might be the right person for the Incident Manager role in the READI team who drive availability for Prime Video. Key job responsibilities Lead calls on customer impacting, high severity outages … and operational teams, including for ambiguous problems we might not have seen before. Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders. … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. Proactively identify opportunities for improvement through gap analysis More ❯

Incident Response/eDiscovery Manager – | London Law Firm | Up to £100k + Package | Flexible/Remote A top London law firm is expanding its Digital Forensics & eDiscovery team and looking for an Incident Response/eDiscovery Manager to take on a growing number of Incident … a great opportunity! What You’ll Be Doing: Supporting forensic investigations and data collection Managing eDiscovery workflows (EDRM) using Relativity Leading and assisting with Incident Response cases, including data breach reviews Working with clients and internal teams on high-profile matters Using Canopy (or similar tools) for breach response … and data analysis What They’re Looking For: Experience in Incident Response, eDiscovery & Digital Forensics Strong working knowledge of Relativity (certifications a plus) Hands-on experience with Canopy or other breach review tools Ability to work on high-pressure investigations in a legal setting A proactive, problem-solving mindset More ❯

Join Centrica's IT Security Team as a Cyber Security Incident Response Manager! ?? Are you ready to drive the UK's energy transformation? Centrica is looking for a skilled Cyber Security Incident Response Manager to join our IT Security team. You'll handle cyber incident … investigations, e-Discovery, network forensics, and cyber breach inquiries. Location: Hybrid working with occasional travel to Windsor. Key Accountabilities: Carry out forensic analysis and incident response investigations Build and manage forensic and incident infrastructure. Lead cyber forensic investigations. Support weekly security operations calls. Oversee resilience planning and execution … and remediate vulnerabilities. Analyse security reports and manage alerts. Stay updated on security policies and regulations. Experience Required: Expert in Security Operations and Security Incident Response. Expert in cyber incident investigations, e-Discovery, network forensics, and cyber breach inquiries Proficiency in SIEM, SEM, and log monitoring. Scripting/ More ❯

Incident Communications Manager Location: London Work Pattern: Hybrid - 2 days on site Rate: Outside IR35 Role Purpose: You will be managing the business and technical incidents and high priority problems to resolution to ensure minimal impact to the business and client's business and analysing incidents and problems … You'll communicate and work proactively with wider business stakeholders and managing expectations, ensuring strong customer relationship is kept. Role Responsibilities: Develop the Business Incident operation. Organise support and other resources during major incidents to reach resolution as quickly as possible. Bridge calls and manage communications with internal and … Work closely with key suppliers that support the business to reduce issues and improve resolution speed. Key Skills and Experience: Experience of working with incident management, identifying root causes, advising on solutions and remedial actions, during and after a major incident Previous experience managing customers expectations Excellent written More ❯

Adecco Warrington are on the lookout for an Incident Manager to join an International business which is expanding at an incredible rate, on a permanent basis. Working in a fabulous modern office, based in Birchwood - Warrington, you will be part of a wonderful team supporting with Sales Administration More ❯

mission. We all play a vital role in energising a greener, fairer future . Join Centrica\\\'s IT Security Team as a Cyber Security Incident Response Manager! Are you ready to drive the UK\\\'s energy transformation? Centrica is looking for a skilled Cyber Security Incident Response … Manager to join our IT Security team. You\\\'ll handle cyber incident investigations, e-Discovery, network forensics, and cyber breach inquiries. Location: Hybrid working with occasional travel to Windsor. Key Accountabilities: Carry out forensic analysis and incident response investigations Build and manage forensic and incident infrastructure. … and remediate vulnerabilities. Analyse security reports and manage alerts. Stay updated on security policies and regulations. Experience Required: Expert in Security Operations and Security Incident Response. Expert in cyber incident investigations, e-Discovery, network forensics, and cyber breach inquiries Proficiency in SIEM, SEM, and log monitoring. Scripting/ More ❯

firm, including the central operations of finance, information technology, marketing, risk, legal, operations and human resources. What You'll Do As a Cyber Security Incident Response Manager at BCG, you will be a key member of our Cyber Security Incident Response Team (CSIRT), responsible for identifying, analyzing … and mitigating cyber threats. This role requires a proactive approach to threat hunting, cyber threat intelligence, and incident response, ensuring the protection of BCG’s global network. You will work closely with the Security Operations Center (SOC), Security Information and Event Management (SIEM), and Managed Security Service Provider (MSSP … response capabilities. Your expertise will contribute to strengthening our security posture and minimizing business risks associated with cyber threats. * Act as a Tier 3 Incident Responder, supporting complex investigations into cyber security incidents. * Conduct proactive threat hunting to detect and neutralize emerging threats. * Monitor and analyze logs via SIEM More ❯

ITSM Service Manager | London | Permanent | Hybrid (3 days on-site per week) | Up to £90,000 This ITSM Service Manager role is an exciting opportunity for an experienced IT Service professional to join a prestigious financial institution based in Central London. The role focuses on establishing and managing … delivery. Reporting to the Head of Production Services and Governance, you'll work with IT teams, third-party providers, and business stakeholders to oversee incident, problem, change, and release management, provide 2nd/3rd line support, and drive service improvements through trend analysis and reporting. Experience/Skills Required … Proven experience managing ITIL-based support functions in Financial Services Extensive experience within major incident and problem management Knowledge of Real Time market data and high-volume trading systems; Exchange or Clearing House experience advantageous Demonstrated expertise in supporting critical applications and defining SLAs/service procedures Strong skills More ❯