76 to 80 of 80 Journey Map Jobs in the UK

Global company specialising in software solutions for the SME marketplace is seeking a Digital Journey Manager/CX Design Specialist for a 12 month contract. This is a hybrid role with 3 days a week in their stunning offices in central London. Responsibilities Lead the design, delivery, and continuous optimization of end-to-end customer journeys (e.g., onboarding … vision and KPIs for digital journeys, ensuring alignment with business goals and customer needs. Translate strategy into actionable roadmaps, collaborating with product, design, engineering, and marketing teams. Monitor journey performance using analytics and customer feedback. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Qualifications Degree in Business, Marketing, Digital Experience, or related … field (or equivalent work experience). Proven track record in digital product, journey, or experience management. Strong knowledge of digital analytics, customer research, and CX methodologies. Experience with journey mapping tools, A/B testing platforms, and personalization technologies. Benefits Long contract Global organisation Free breakfast More ❯

commit to this c.£30,000 (negotiable, dependent on experience and skill set) Are you a HubSpot specialist with a passion for data, automation and optimising the customer journey? This is a fantastic opportunity to join a forward-thinking business nestled in the heart of Kent, taking ownership of their HubSpot platform to ensure every stage of the … good grasp of English, both written and verbal, is essential! The Role Manage and maintain the HubSpot CRM, ensuring customer data is accurate, segmented and optimised for effective targeting Map and enhance the end-to-end customer journey, ensuring smooth handoffs between marketing, sales and customer success Build, automate and monitor email workflows, sequences and campaigns to … writing, campaign copy and marketing materials when needed The Ideal Candidate Proven HubSpot experience within a commercial, data-led marketing or CRM environment A strong understanding of customer journey mapping, lead nurturing and lifecycle marketing Analytical mindset with the ability to interpret data and use insights to drive decision-making Hands-on experience building workflows, automations and reports More ❯

commit to this c.£30,000 (negotiable, dependent on experience and skill set) Are you a HubSpot specialist with a passion for data, automation and optimising the customer journey? This is a fantastic opportunity to join a forward-thinking business nestled in the heart of Kent, taking ownership of their HubSpot platform to ensure every stage of the … good grasp of English, both written and verbal, is essential! The Role Manage and maintain the HubSpot CRM, ensuring customer data is accurate, segmented and optimised for effective targeting Map and enhance the end-to-end customer journey, ensuring smooth handoffs between marketing, sales and customer success Build, automate and monitor email workflows, sequences and campaigns to … writing, campaign copy and marketing materials when needed The Ideal Candidate Proven HubSpot experience within a commercial, data-led marketing or CRM environment A strong understanding of customer journey mapping, lead nurturing and lifecycle marketing Analytical mindset with the ability to interpret data and use insights to drive decision-making Hands-on experience building workflows, automations and reports More ❯

Building and maintaining analytics frameworks that give clients a clear view of performance across channels and campaigns. Translating raw data into stories - uncovering insights about customer behaviour and journey friction points that drive meaningful change. Taking a hands-on role in setting up and managing client accounts, reporting structures, and data dashboards. Combine data from multiple sources to … bring: 5+ years' experience in digital or marketing analytics , ideally agency-side Strong hands-on skills with GA4, doing things such as event-based tracking implementation and user journey mapping Experience with GTM , such as tag container setup, event tagging, and trigger configuration Experience working in a BigQuery environment would be advantageous The ability to turn data into More ❯

requiring custom CSS and JavaScript Dynamic content personalisation based on user attributes and behaviours Consider all elements including design, content and functional aspects; optimise the full digital user journey, including discover browse and search, landing pages, product details and our booking engine, as well as future guest experience platforms Test offers, propositions and promotions to inform future commercial … device type, geographic trends, funnel analysis, lead time, product performance, marketing channel performance, and order values to identify issues and drop-off points Conduct cohort analysis and user journey mapping in GA4 to understand behaviour patterns and identify friction points Collate and review quantitative and qualitative data to identify opportunities for improvement, including website analytics, user testing and More ❯