1 to 25 of 55 Knowledge Management Jobs in the UK

memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Description: The L&D Knowledge Manager is responsible for overseeing an L&D Academy’s knowledge management strategy, ensuring that knowledge is effectively captured, shared … utilized across the Academy community. This role involves managing knowledge repositories (e.g. B.Learn, ServiceNow, Slack, Confluence or equivalent), facilitating knowledge sharing, and promoting a culture of continuous learning and improvement. Key Job Responsibilities and Duties: L&D Knowledge Management Strategy: To support in the development ...

Knowledge Management Advisor Our client is a leading professional services firm committed to delivering innovative solutions and driving organisational excellence. They are currently seeking a dedicated Knowledge Management Advisor to join their dynamic team in London, UK. This role has become available as part … role will require someone with highly refined people and influencing skills that can facilitate and promote adoption. The primary objectives and responsibilities of the Knowledge Management Adviser include, but are not limited to: Shape and embed knowledge management plans, solutions, and initiatives across various teams within ...

Knowledge Management Advisor Our client is a leading professional services firm committed to delivering innovative solutions and driving organisational excellence. They are currently seeking a dedicated Knowledge Management Advisor to join their dynamic team in London, UK. This role has become available as part … role will require someone with highly refined people and influencing skills that can facilitate and promote adoption. The primary objectives and responsibilities of the Knowledge Management Adviser include, but are not limited to: Shape and embed knowledge management plans, solutions, and initiatives across various teams within ...

bank, united by a vision to make business banking easier for our customers. What you’ll be doing🤩 Leading the development and evolution of knowledge systems within Business Bank to support business colleagues, customer self-service and align knowledge initiatives with strategic goals. Scaling knowledge capabilities, driving … innovation through knowledge and AI-powered tools, and fostering a collaborative approach to colleague and customer knowledge and education. Owning and executing the Knowledge Management Roadmap for Business Bank, including Gen-AI search, Redi (chatbot) integration, and customer and colleague education. Aligning knowledge initiatives with ...

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. … Knowledge Management Strategist is required for a 6-month engagement to support the delivery of a comprehensive Knowledge Management (KM) strategy within a major organisational transformation programme. This role blends KM expertise with project-management-style coordination, supporting the development, alignment, and adoption ...

environment. The Role As a Technical Write you will be responsible for producing clear, accurate, and high-quality documentation while establishing and maintaining the knowledge management framework. This role supports delivery teams, customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. … role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity ...

description The Programme Information Management Officer plays a critical role in ensuring the effective management, governance, and utilisation of programme information and records. Synergy is a major programme, generating documents and other material of significant and long-term value. Synergy information includes contracts, decisions, design documents, planning material … Data Protection Acts as well as Government audit and transparency standards. Key tasks include but are not limited to: Review the Programme’s information management arrangements Review the Programme’s current information handling arrangements, implementing and delivering an improvement plan if required. Support Synergy colleagues with training and communications ...

rewarded. Technology EMEA currently consists of the following departments: Corporate Investment & Transaction Banking Technology Planning, Reporting, Administration & Head Office Liaison Architecture, Middleware, Data Management & Enterprise Services Digital Engineering Services and Solutions IT Security Technology Innovation Management Risk Management The Identity & Access Management team sits within … team is responsible for the following: Provision of access for IT systems across MUFG Bank & EMEA Offices and MUFG Securities EMEA Identity Access management process including Joiner, Mover, Leaver of identities and access reviews. Folder access management. Management and maintenance of all Technology core documentation (Bank and Securities ...

Team: [Knowledge and AI Enablement] within the Technology Department Reports to: Global Director of Knowledge [and AI Enablement] At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond. It starts … with our people, which is why we need a Senior Legal Technologist to join our team. This pivotal role exists at the intersection of knowledge management, legal AI enablement and practice technology. In summary, you will responsible for evaluating, developing and ensuring adoption of knowledge-backed systems ...

services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams, partners, and agile squads to embed service management best practices and drive continuous improvement across enterprise-wide platforms. If you're ready to lead with impact and shape the future of service … vendor boundaries to support a seamless customer experience. Support the drive for a frictionless engagement between customers, partners, product, and federated teams. Assure service management and reliability practices across change and release automation with 'just enough' control, ensuring complex operational deployments to customers are 'right first time'. Lead ...

customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service … team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced ...

high-growth environment, selling a world-class multi-tenant cloud software application Represent a product set that is at the forefront of project management, resource management, knowledge management, and collaboration technology Qualifications Bachelor’s degree in business or equivalent experience preferred 5+ years of successful, quota … quota Innovative, competent with proven success in building high-level relationships within existing and targeted accounts Display strong work ethic, self-discipline, and time management skills to effectively manage an intense and high volume of business Achieve or exceed daily, weekly, monthly, and quarterly goals and production levels ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Cloud Technical Support Engineer, you will provide support for our customers solutions. You will handle complex troubleshooting, assist with escalations, and contribute to knowledge management whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support … issues Implement fixes for a wide range technical queries and issues as they arise. Escalate particularly complex issues to Senior Engineers as necessary. Documentation & Knowledge Management Create technical documentation for common support scenarios Develop knowledge base articles covering frequently encountered queries/questions. Update troubleshooting guides based ...

Solution Consultant, Engineering Information Management Hybrid, UK About the role The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and comply with regulations, and are market leaders, with … career path in international business and technology. Reporting to the Global Delivery Manager, you will be designing, implementing and training on Idox Engineering Information Management (EIM) software designed to facilitate project collaboration and ensure the accuracy and integrity of information on complex capital projects, for example ...

align with the firm’s strategic goals. This position leads the Practice Enablement & Adoption team across Europe and Asia, working closely with colleagues in Knowledge, Pricing, Practice Management, Legal Risk, and Technology to deliver impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation … redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and insights, maintaining a knowledge base of practice-level challenges and needs. Strategic Intake & Initiative Prioritisation Support the evaluation and prioritisation of innovation ideas across the firm. Translate practitioner ...

validation of chipsets by verifying functional and performance metrics Execute, develop, and plan system tests, contributing to the evolution of product quality Support test management tools and continuous integration methodologies Compile regular test execution summary reports with metrics Job Requirements: Batchelor's or Master's Degree in Electronic … testing Proficiency in planning, estimating, and developing system tests Familiarity with DevOps, Jenkins, Docker containers, and automation test frameworks Experience with test management software Knowledge of defect tracking and knowledge management software (Atlassian JIRA and Confluence preferred) Understanding of testing methodologies Proficiency in operating RF test ...

critical use cases for AI within the digital workplace. Architect and design enterprise-grade solutions that leverage AI for tasks such as intelligent search, knowledge management, automated workflows, and conversational interfaces. Act as a trusted advisor to C-suite executives and IT leaders, guiding them on digital workplace … Stay current with emerging digital workplace trends, technologies, and vendor roadmaps to provide clients with the most innovative and effective solutions. Collaborate with change management and adoption specialists to ensure solutions are not just technically sound but also effectively adopted by end-users. Create high-quality technical documentation, including ...

customer-facing support for our constantly expanding customer base and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge and experience Application support This role requires providing second-line support for bespoke software applications, resolving issues through incident management systems, phone and email. … Level 4 is appropriate, as it reflects the capability to handle complex support tasks independently and manage incidents effectively. Incident management This role involves managing incidents, particularly for web and application troubleshooting, and includes coordinating with external suppliers for issue resolution. Supplier management The role requires direct interaction ...

consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations … framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive ...

consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations … framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive ...