151 to 175 of 440 Knowledge Management Jobs in the UK

strategy, product use, product technical, consulting, and customer success. Your prior experience as a legal professional underpins your business relationships with a rich domain knowledge of sector working practice. You understand the legal industry decision-making process and the guidance required to reach a conclusion (strategic, product, process level … etc.) iM Responsible For... Acting as an iManage ambassador and facilitator with internal leadership teams, customer management teams, and end-users Acting as an iManage ambassador and facilitator with iManage partners Overseeing (and assisting in) the development, documentation, and scaling of best practices for a given iManage technology – with ...

learn and get hands on practice while you study towards a Level 3 qualification. Youll receive formal learning to develop crucial skills, knowledge and behaviours for your career and be part of a great team. If you wish to find out more about the Digital Support Technician Apprenticeship, please … training to allow you to complete your apprenticeship within your working hours, youll be supported by your line manager, skills coach and the service management community, as well as fellow apprentices on the programme, so you will have plenty of sources of encouragement to help you succeed. Theres ...

Experience working with technical teams for Interface design, development and testing Ability to multitask and to work independently Strong client-facing, communication and client management skills A good understanding of Application Implementation methodologies Ability to travel to client sites Demonstrable functional skills: Knowledge and implementation experience … following: Core HR modules Oracle Help Desk (HR Help Desk or Customer Service depending on your use case) Oracle Digital Assistant Oracle Knowledge Management Service Request Management Case Management Oracle Security and Role-Based Access Control (RBAC) Redwood UI Alerts Composer This role is subject ...

team at Aberdeen Proving Grounds, MD. Essential Job Functions: supporting Director of Systems Engineering initiatives such as establishing and updating standards and interfaces, supporting knowledge management definition and implementation, and establishing digital engineering policy. Additionally, the position will require leading and supporting evaluations of complex problems to provide … necessary to determine the next steps of a project. Developing, implementing, and maintaining systems engineering processes and documents (i.e., systems engineering plans (SEPs), configuration management plans, risk management plans, and integrated master plans) to support the PM PNT products. Attending program reviews including pre- and post-review events ...

delivery risks, dependencies, issues, scope changes and stakeholder expectations. Track benefits realisation and keep delivery teams focused on measurable business outcomes. Apply financial services knowledge across areas such as retail banking, commercial banking, insurance, wealth management, asset management, capital markets, risk, compliance, operations and customer service. Bring … designs consider conduct, customer outcomes, operational resilience, data privacy, model risk, financial crime, regulatory compliance and responsible AI. Help clients balance innovation with risk management, governance and operational practicality. Client and team leadership Act as a trusted day-to-day delivery lead for senior client stakeholders. Prepare and present ...

Rourke), you'll lead the adoption of digital best practice across one of Europe's largest infrastructure projects, helping to transform how digital tools, knowledge and innovation are embedded across the programme. As Digital Adoption Manager – Digital Hub & Best Practice , you'll lead initiatives that drive the consistent … digital tools, establish best practice, and build capability across project teams. Working closely with Digital Engineering, Design, Information Management, IT and Operational teams, you'll develop training, governance and knowledge-sharing processes that support a modern, digital-by-default approach to construction delivery. What You'll Be Doing ...

doing: 1) Claims operations service delivery Own the operational delivery of claims processing services (e.g., FNOL administration support, document and diary management, bordereaux processing, data reconciliation where relevant, loss fund set-up and management, triage support, payments oversight, exception management, suspended message management, mass entry processing … processes). Ensure operational workflows meet agreed service standards for timeliness, quality, and customer/market outcomes. Maintain appropriate resourcing, workforce planning, and capacity management to meet volume demand and volatility (including CAT/event support where applicable). Establish clear operating procedures, handoffs, and controls to ensure consistent ...

Business Analyst/Knowledge Architect – AI Transformation (Demand Generation) We are seeking a Business Analyst/Knowledge Architect to partner with an AI Engineer on a programme to analyse, optimise and automate Demand Generation and Marketing Operations using AI. The successful consultant will assess how demand generation currently … operates, identify opportunities for AI and workflow automation, structure organisational knowledge for AI-enabled solutions, and help define the future operating model required to support scalable, AI-driven marketing operations. This role follows the same BA model being recruited elsewhere within the programme, with the primary difference being ...

SAAS **Sales Development Representative** will be to hunt and close new business within the U.K & Europe for our SAAS Solutions products in Knowledge Management and AI Automation. Candidates should demonstrate their ability to grow activity and move things forward in order to advance in our organization. You will … join a company at the forefront of Customer Contact Solutions. With Fortune 500 customers, KMS Lighthouse is an industry leader and award-winning Knowledge Management company. This is the place to be if you're interested in combining technology, innovation, and sales. ### Responsibilities* Prospecting for new clients. ...

believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities … users, providing guidance, support and training to maximise the value of core business applications and collaboration platforms. The successful candidate will maintain knowledge resources, develop user communications, deliver training and workshops and provide expert advice to ensure users can effectively leverage available technology to improve productivity and collaboration. Working ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead incident management and service request processes, ensuring timely resolution and escalation where appropriate. Maintain and promote an effective knowledge management framework to support service ...

Capgemini is seeking a SIAM Incident and Knowledge Analyst to coordinate Incident Management and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires … strong ITSM/ITIL knowledge, SIAM governance experience, data analysis, and excellent stakeholder communication to improve service stability and user experience. #J-18808-Ljbffr ...

ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help shape our services and define our service delivery approach. You will also contribute to Made … platform services, without compromising on the stability and reliability of the service. Providing pre-sales support on bids using customer, stakeholder and managed services knowledge to meet customer needs, adding significant value and credibility and maximising bid opportunities for Made Tech. Champions and leads the development of knowledge ...

Service Delivery Manager, the successful candidate will deliver high-quality hands-on support across end-user services, infrastructure support, workplace technology, cloud services, endpoint management, meeting room technology, documentation, audit, and initiatives aimed at improving service quality. This is a true dual-role position suited to someone … security baselines, and device lifecycle management. Support Microsoft Azure and related cloud services, including identity, access, security, infrastructure, and modern workplace services. Support endpoint management on Windows, macOS, and mobile platforms, ensuring devices are secure, compliant, patched, and accurately configured. Support Microsoft 365 services, including Teams, Exchange Online, SharePoint ...

Digital Workplace solutions. Implement intelligent employee self-service capabilities. Develop Copilot-enabled workflows to improve productivity. Improve workplace experience through AI-driven support and knowledge management. Service Desk Automation Develop AI solutions for: Ticket summarisation Automated ticket classification Knowledge article generation Self-healing automation Intelligent incident routing Virtual … platforms. AI Governance & Operations Apply Responsible AI principles. Support security, privacy and governance requirements. Monitor AI solution performance and optimise solutions. Support AI lifecycle management and operational excellence. Ensure AI automation solutions are reliable, scalable and maintainable. Required Technical Skills AI & Generative AI Azure OpenAI Services GPT/ ...

preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with … face and ITSM channels, ensuring enquiries are managed effectively and resolved in line with business priorities and service expectations. Key Responsibilities Service Desk Management Lead, support and develop the Service Desk team to deliver responsive and effective IT support. Coordinate daily Service Desk operations, including workload management, ticket ...

technology operations leader to take ownership of business-as-usual IT services across a complex organisation. This role is responsible for service delivery, service management, application support, supplier performance, operational resilience, and continuous improvement, ensuring reliable, accessible, and cost-effective technology services that support organisational success. Client Details This … Description Lead the end-to-end delivery of technology operations, ensuring high-quality, reliable and accessible IT services. Own and enhance the IT service management framework, including incident, problem, change, request, configuration and knowledge management processes. Define and manage service catalogues, SLAs, OLAs, KPIs and performance reporting. ...

consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

Business Group Knowledge Lawyer (BGKL) is a senior lawyer role who will report directly into the Business Group Head (BGH) for our Corporate and Commercial Services Business Group (CCS). You will be part of a team of two knowledge lawyers and a knowledge paralegal who will … work with the BGH. In this role you will work strategically with the BGH to help deliver key knowledge and innovation priorities for the Business Group. This will include: supporting the lawyers in the Business Group responsible for technical excellence in their area of expertise, including supporting on training ...

Business Group Knowledge Lawyer (BGKL) is a senior lawyer role who will report directly into the Business Group Head (BGH) for our Corporate and Commercial Services Business Group (CCS). You will be part of a team of two knowledge lawyers and a knowledge paralegal who will … work with the BGH. In this role you will work strategically with the BGH to help deliver key knowledge and innovation priorities for the Business Group. This will include: supporting the lawyers in the Business Group responsible for technical excellence in their area of expertise, including supporting on training ...

Business Group Knowledge Lawyer (BGKL) is a senior lawyer role who will report directly into the Business Group Head (BGH) for our Corporate and Commercial Services Business Group (CCS). You will be part of a team of two knowledge lawyers and a knowledge paralegal who will … work with the BGH. In this role you will work strategically with the BGH to help deliver key knowledge and innovation priorities for the Business Group. This will include: supporting the lawyers in the Business Group responsible for technical excellence in their area of expertise, including supporting on training ...

specialising in Microsoft Cloud & Digital TransformationYour Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team LeadershipWho We AreNexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. … recovery activities. Become a trusted operational contact for key Managed Service customers. Deliver service reviews, performance reporting and continual service improvement initiatives. Drive problem management and root cause analysis to reduce recurring issues. Service Improvement Assess the current operation and build a practical roadmap for continual improvement. Improve HaloPSA ...

primarily focused on React, TypeScript and modern user experience development, but the expectation is broader than UI delivery. You will work close to lawyers, knowledge teams, innovation teams and technical stakeholders to understand how AI search, retrieval and agents should fit into real legal workflows.We are not building another … disconnected AI chatbot. We are building trusted AI experiences that sit on top of the firm’s own documents, knowledge, matters, metadata and workflows.As a Product Engineer, you will help turn complex AI retrieval capability into simple, useful and trusted experiences for lawyers.Why This Role MattersAI is changing software ...

agent experiences that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows while ensuring compliance with data protection … identity controls. - Drive improvements in knowledge management practises to enhance AI search and summarisation capabilities. Evaluation and Continuous Improvement: - Define and track product measures, using analytics and feedback to continuously enhance AI performance and user satisfaction. - Foster adoption of AI agents within the organisation by collaborating with service ...