26 to 34 of 34 Knowledge Management Jobs in the UK

professional services business. This senior role will shape how we deploy Microsoft Copilot, Copilot Studio, AI Agents and Fabric-powered insights to enhance productivity, knowledge management, client delivery and operational efficiency. Reporting to the CTO, you will work closely with IT, Operations, Finance, Knowledge … Copilot Studio and AI agent solutions Design scalable, secure AI workflows integrated with Microsoft 365, Teams, SharePoint, Power Platform and Dynamics (or relevant practice management systems) Create custom Copilot plugins, AI prompts, knowledge connectors and RAG-driven intelligence Data & Fabric Integration Partner with data engineering teams to leverage ...

seeking an experienced PMO Manager with DV clearance to join a large-scale, fast-paced programme based in Basingstoke, focusing on risk & issue management to ensure mission-critical project success. What You’ll Be Doing As PMO Manager, you'll steer the PMO function end-to-end, with … strong emphasis on risk & issues control: Risk & Issue Management Establish and maintain the RAID (Risks, Assumptions, Issues, Dependencies) framework Lead risk identification, assessment, mitigation planning and monitoring Chair regular risk and issue boards, escalate significant items to senior stakeholders Governance & Reporting Develop and deliver weekly/monthly PMO dashboards ...

ensuring operational stability and performance. Support the design and implementation of infrastructure solutions, contributing best practice and operational insight. Lead and assist with problem management, including patching, configuration changes, and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment … security accreditations. Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery. Maintain accurate documentation and promote effective knowledge management practices. Essential Qualifications Strong experience in Microsoft Azure infrastructure and services. Proven track record in supporting and managing infrastructure environments (on-premise ...

both clients and teams toward successful outcomes. What You'll Be Doing Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions. ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

measure and monitor successes. You will drive opportunities to support sustainability for validation strategies, maintain and develop skills and competencies and support internal knowledge management. You will implement change strategy in order to instil a high performance culture. Your role will involve all phases of the V model … system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Process improvement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A self ...

measure and monitor successes. You will drive opportunities to support sustainability for validation strategies, maintain and develop skills and competencies and support internal knowledge management. You will implement change strategy in order to instil a high performance culture. Your role will involve all phases of the V model … system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Process improvement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A self ...

experience strategies. Contact Centre Platform Expertise Lead the design, optimisation, and rollout of workflows across Zendesk: triggers, automations, macros, ticket routing, SLAs, reporting, and knowledge management. Partner with contact centre leadership to improve agent workflows, customer journeys, and service level performance. Evaluate and implement features or integrations that enhance … Quality & Delivery: Define and validate acceptance criteria for all user stories. Support QA and UAT efforts to ensure solutions meet business needs. Lead change management efforts, including training materials, release documentation, and communication. Required Skills & Experience Proven experience as a Product Owner or Product Manager within contact centre ...

scales with the business. Designing and implementing automation, integrations, and workflows to make everyday work smarter. Setting best practice for documentation, governance, and knowledge management. Acting as our internal systems expert — the go-to person for all things tooling and automation. Partnering with stakeholders to understand challenges and create … mentoring a small internal systems team over time. What You'll Bring Strong experience owning, managing, and improving IT systems and tooling. Hands-on knowledge of Halo, IT Glue, RMM , and automation platforms. A natural talent for designing workflows and optimising processes. Experience introducing governance, standards, and documentation structure. ...