276 to 300 of 441 Knowledge Management Jobs in the UK

decision-makers can access accurate, well‐structured and actionable information. You will work across Salesforce, event platforms, marketing systems, operational tools and AI knowledge sources to improve data quality, build analytical capabilities, support retrieval-augmented generation (RAG), identify commercial opportunities and measure the performance of deployed agents. This … commercial or operational opportunities within WWE datasets. Support secure, reliable data flows between approved systems and agent solutions. AI & Agent Enablement Create and maintain knowledge bases and retrieval structures that improve agent accuracy and usefulness. Support the design, testing and optimisation of RAG capabilities across the Agent Factory ecosystem. ...

Engineer Enterprise Knowledge Base (EKB) Role Overview We are looking for an experienced AI Engineer to design, build, and deploy enterprise-grade AI solutions that enhance knowledge discovery, retrieval, and automation. The ideal candidate will have strong expertise in Generative AI , Large Language Models (LLMs) , AI Agents … Vector Databases Python , SQL , REST APIs Git , CI/CD Cloud Platforms (Azure, AWS, or GCP) LLM & AI Agent Testing and Evaluation Desirable Skills Knowledge Graphs Semantic Search Responsible AI Token Optimisation & Cost Management AI Evaluations (Evals) Re-ranking Techniques Caching Strategies Preferred Experience Experience designing and implementing ...

judgmental contributions, and providing review and quality assurance services. Design and develop background papers for use in large, complex thematic evaluations. Demonstrates strong knowledge of evaluation methodology in their work; e.g. theory of change, logical frameworks, causal chains, mixed methods, etc. Utilises complex financial analysis tools to assess projects … Evaluation Review. Provide peer reviews for studies led by other IEvD colleagues. Provide analytically sound and effectively reasoned comments on IEvD and/or Management or other documents, including strategy and policy papers, operations, instruments, etc. Provide guidance to and manage Analysts, Assistant Analysts and Officers for individual projects ...

Simmons & Simmons is seeking a Knowledge Systems Specialist to join the Knowledge Management department in London. The role focuses on administering, adopting and improving knowledge productivity tools, including HighQ, document automation, and AI applications. You will support users, train teams, manage access and licences, and contribute ...

Service Desk team Managing SLAs, KPIs, ticket performance and operational metrics Driving continual service improvement across the function Reviewing and improving processes, documentation and knowledge management Analysing recurring incidents and supporting root-cause and post-incident reviews Managing escalations and supporting Major Incident activity Working closely with resolver … experience and promoting a strong customer-service culture Supporting the development and adoption of incident playbooks and escalation processes Working alongside Change and Problem Management to reduce recurring issues Producing clear reporting around service performance, incident trends and operational performance The role will also have exposure to Halo ITSM ...

servicePath is seeking an AI Knowledge Management Lead to own the knowledge repository end-to-end, using AI-powered search, tagging, and summarization. You will lead a team, champion AI-native workflows, and mentor staff across a global, remote organization. You will drive AI-assisted documentation … development, and continuous improvement while collaborating with developers, product managers, and support to keep knowledge current as the product evolves. #J-18808-Ljbffr ...

Purpose of the role To act as source of expertise internally and for Key loop Customers in respective region. Develop, evolve, and retain knowledge to address the delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. … with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing skills development, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes. Role & Responsibilities Standardization, efficiency, and adaptability ...

Purpose of the role To act as source of expertise internally and for Key loop Customers in respective region. Develop, evolve, and retain knowledge to address the delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. … with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing skills development, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes. Role & Responsibilities Standardization, efficiency, and adaptability ...

Owner who owns prioritisation, giving you the space to focus on technical leadership, engineering excellence and building great solutions. The role also includes line management for around four developers, alongside plenty of hands-on engineering. What Youll Bring: Experience designing, specifying and building software end to end The ability … articulate how generative AI can address challenges across document management, workflow automation and knowledge management A strong track record of leading, mentoring and developing engineers Strong experience with a modern object-oriented language, ideally C# or Java Deep understanding of software design patterns, clean code and clean ...

This will involve working on cutting-edge data policy issues and building relationships with key stakeholders. The role will involve proactive policy development, project management, and the creation of networks across different sectors. You will work in a fast-paced, cross-functional environment and present to both internal … issues on priorities, goals, strategies, resourcing and key initiatives to resolutionPartner with events and policy programmes teams to develop and execute event strategyCommunications and knowledge managementShape internal communication strategies and channels on privacy and AI external engagement, in coordination with global counterpartsPrepare briefing materials and presentations for senior audiences ...

InHealth Group is seeking a Knowledge Management Coordinator to structure and govern organisational knowledge across clinical, operational and digital channels. You will help surface trusted information through SharePoint, intranets, and knowledge bases while shaping content for chatbots and Voice AI. You will work with diverse teams … capture, organise and improve knowledge, ensuring accuracy, version control and accessible delivery across channels. #J-18808-Ljbffr ...

Capgemini is seeking an SIAM Incident and Knowledge Analyst to coordinate incident and knowledge management across a multi-supplier environment. You will work with suppliers and internal teams to create, review and maintain knowledge articles, review incidents, and drive improvements for faster resolution and better user … experience. You will monitor trends, ensure governance and quality of knowledge records, and produce reporting to support service improvement. #J-18808-Ljbffr ...

will help customers realize value faster while building a scalable, high‐quality, and financially healthy services organization. You will partner closely with Sales, Product Management, Engineering, Finance, Customer Success, and global Professional Services leaders. You’ll bring customer needs into the company, help shape the solutions we take … teams to define success measures, value milestones, and a practical path from deployment to realized value. Apply AI and automation thoughtfully across scoping, delivery, knowledge management, quality assurance, and reporting to improve speed, consistency, and insight. Guide teams in identifying where AI can augment expert work, improve customer ...

combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level 3 apprenticeship. The apprentice will work closely with … issues relating to workplace technology and digital collaboration. Support the configuration, testing and implementation of digital workplace solutions. Contribute to the maintenance of digital knowledge articles, guidance materials and support documentation .AI & Productivity Enablement Support the rollout and adoption of Microsoft Copilot and other approved AI-powered productivity tools. ...

combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level 3 apprenticeship. The apprentice will work closely with … issues relating to workplace technology and digital collaboration. Support the configuration, testing and implementation of digital workplace solutions. Contribute to the maintenance of digital knowledge articles, guidance materials and support documentation . AI & Productivity Enablement Support the rollout and adoption of Microsoft Copilot and other approved AI-powered productivity ...

test design, execution, and defect management. Collaborate with clients, business analysts, developers, and project managers to ensure quality deliverables and successful project execution. Manage knowledge transition, resource planning, test environments, test data, and release coordination. Drive process improvements, automation initiatives, quality compliance, audits, and metrics reporting. Support UAT, defect … needs, and support overall team development. Key Responsibilities Lead test proposals by analysing requirements, effort estimation, resourcing needs, and recommending suitable testing tools. Manage knowledge transition activities, including KT planning, client coordination, documentation, and team training. Perform requirement analysis, create traceability matrices, identify gaps, and ensure completeness of test ...

agentic AI platform to improve workflows, reduce manual effort, and enhance business decision-making.Guide teams in designing effective AI-enabled processes, including workflow automation, knowledge retrieval, research support, reporting, and operational tasks.Evangelize best practices in AI usage, including prompt and context engineering, responsible AI, evaluation, governance, and human oversight.Mentor … GenAI concepts and practical enterprise usage, including prompt and context engineering, agentic workflows and tool-using agents, retrieval-augmented generation (RAG) and enterprise knowledge retrieval, and evaluation, monitoring, and responsible AI practices.Excellent communication and stakeholder management skills, with the ability to engage effectively with both technical ...

widespread adoption and use of certified Copilot agents Training, Guidance, & Support Develop and maintain Copilot guidance for different user groups, including executives, EAs, managers, knowledge workers, analysts, and operational support teams Coordinate practical training, demos, clinics, webinars, and user support materials Work with the AI Enablement & Adoption Lead … escalation routes Use Cases & Value Realisation Work with business stakeholders to identify practical Copilot use cases that improve productivity, quality, consistency, decision support, and knowledge work Prioritise Copilot use cases by value, reusability, ease of adoption, risk, and relevance to user personas Capture evidence of adoption, usage, feedback, time ...

widespread adoption and use of certified Copilot agents Training, Guidance, & Support: Develop and maintain Copilot guidance for different user groups, including executives, EAs, managers, knowledge workers, analysts, and operational support teams Coordinate practical training, demos, clinics, webinars, and user support materials Work with the AI Enablement & Adoption Lead … escalation routes Use Cases & Value Realisation: Work with business stakeholders to identify practical Copilot use cases that improve productivity, quality, consistency, decision support, and knowledge work Prioritise Copilot use cases by value, reusability, ease of adoption, risk, and relevance to user personas Capture evidence of adoption, usage, feedback, time ...

FPGA and Product teams to improve tooling and integration experience. Treat integration tooling as a core part of the product and customer experience. Documentation, Knowledge & Product Feedback Create andmaintainhigh-quality technical documentation and integration guides. Capture recurring issues, integrationchallengesand customer feedback in a structured way. Provide actionable input … Product and Engineering teams based on real-world usage. Support technical marketing and pre-sales activities with demos and technical validation. Contribute to knowledge management and future AI-driven support initiatives. Skills & Experience Required Experience in a customer-facing technical role (e.g. Integration Engineer, Solutions Engineer, FAE, Technical ...

will design, prototype, and operationalize AI agents that integrate with enterprise systems and deliver scalable customer self-service experiences powered by intelligent virtual agents, knowledge management, and omnichannel engagement capabilities. This role requires deep technical expertise across full-stack development, AI agent architectures, APIs, integrations, and conversational automation … agents that automate customer service workflows across digital and voice channels. Develop intelligent automation using the NiCE AI and Digital portfolio, including conversational AI, knowledge systems, and omnichannel engagement capabilities. Architect agent behaviors including intent handling, workflow orchestration, and multi-system interactions. Continuously refine and evolve agents through iterative ...

companies so that Malt can operate the first staffings and projects, and onboard hiring managers onto the platform, including validation of AR, PO management, and renewals. Be accountable for full client account set up in coordination with the client and Malt’s financing team; remain accountable for correct client … throughout the client lifecycle. Conduct product demos for clients. Formalise the specific processes of the client in Notion (knowledge management). Be responsible for the hand‐over to the Global/Enterprise/Public/Managed SMB customer administrators. Empower client autonomy: pitch platform benefits and conduct demos ...

product portfolio. This position drives revenue growth by delivering strategic pre‐sales expertise in a fast‐paced, entrepreneurial environment—combining deep technical and functional knowledge with proven ability to sell complex SaaS solutions to enterprise organizations. The role requires balancing sophisticated commercial engagements with systematic firm‐building activities that … multiply team impact. The role also requires the ability to apply product, industry knowledge and soft skills to deliver excellence during commercial engagements. Responsibilities: Core Pre-Sales Activities: Deliver deep-dive product demonstrations and presentations tailored to prospect business objectives and technical requirements Lead technical evaluations including POCs, RFPs ...

assurance teams to understand their needs and provide effective solutions. Documentation: Create and maintain documentation for tools and processes to ensure clear communication and knowledge sharing. Innovation: Stay updated with the latest technologies and best practices in platform engineering and tool development. Security: Implement security measures to protect tools … with tools such as Jira, Confluence, Bitbucket, Nexus, Zephyr. CI/CD Tools: Experience with tools such as Jenkins, Bamboo, GitLab, Ansible. Cloud Platforms: Knowledge of cloud services like AWS, Azure, or Google Cloud Platform. Security: Experience with tools for delivering SCA, SAST, DAST capabilities. Monitoring and Logging: Proficiency ...

business objectives, technical requirements, and enterprise standards.* Design enterprise-scale AI architectures covering agent orchestration, large language models (LLMs), retrieval-augmented generation (RAG), knowledge management, integrations, governance, security, and observability.* Assess client technology landscapes, data estates, cloud platforms, and security frameworks to establish the foundations required for successful … stakeholders including CIOs, CTOs, Chief Architects, CDOs, and Security Leaders.* Experience working in consulting, systems integration, hyperscaler, enterprise software, or AI-focused organizations.**Technical Knowledge*** Strong understanding of Large Language Models (LLMs), Generative AI, Agentic AI, Retrieval-Augmented Generation (RAG), AI orchestration frameworks, and AI application architectures.* Knowledge ...