326 to 350 of 440 Knowledge Management Jobs in the UK

solutions for customer support across chat, email, and voice channels. Using natural language processing (NLP), machine learning, and large language models (LLMs), Deepdesk extracts knowledge from multiple enterprise systems and delivers conversation insights, summaries, and next‐best actions directly into agent workflows. Deepdesk integrates seamlessly with CRM systems, contact … centre technologies, knowledge bases, and other business data sources — helping organisations improve customer experience and operational efficiency. As a Customer Success Solutions Specialist, you will help configure, onboard, and optimise customer environments on the Deepdesk platform. You will support new customer onboarding, POCs, pilots, and ongoing customer customisations, working ...

specialists when changes touch them Build test evidence (regression is automated in Tosca) and capture configuration with ConfigSnapshot Hand your changes over properly: documentation, knowledge articles, and contribute to the knowledge management repository What You Will Bring Deep Fusion HCM functional experience: Core HR, absence, payroll, time … labour Working knowledge of UK payroll rules and the calendar that comes with them Experience supporting a live Oracle Cloud service with real users The ability to gather requirements and write them up clearly A good understanding of Fusion security concepts: roles, data access, segregation of duties Working familiarity ...

advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students. This role is based in London. … responsible path to production. Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change‐management needs. Develop a focused use‐case portfolio across areas such as teaching and learning, research, student and faculty services, knowledge management, software ...

communicating data relating to the costs and benefits of delivering various cutting-edge services Sharing your expertise through the creation of thought leadership and knowledge management Supporting Capgemini Invent’s market offerings by writing propositions that reflect our position as a leading public sector management consultancy … Public Sector and a keen interest in making a positive difference for society Experience of designing and leading large scale, complex programme management and transformation initiatives in the Public Sector Business development experience in the whole sales lifecycle form lead origination to contract signature Commercial and risk expertise including ...

into BAU Support. Partner with Customer Success and other customer-facing teams to ensure joined-up customer outcomes and clear ownership of escalations. Improve knowledge management and self-service, using tooling and automation to improve support quality and efficiency. Use data and insight to understand trends and risks. … software or application support teams. Evidence of the ability to shape and improve a support operating mode l Strong practical understanding of IT service management, including incident, major-incident and problem-management disciplines. Experience leading complex incidents and senior customer escalations in business-critical software environments. Strong cross ...

into BAU Support. Partner with Customer Success and other customer-facing teams to ensure joined-up customer outcomes and clear ownership of escalations. Improve knowledge management and self-service, using tooling and automation to improve support quality and efficiency. Use data and insight to understand trends and risks. … software or application support teams. Evidence of the ability to shape and improve a support operating mode l Strong practical understanding of IT service management, including incident, major-incident and problem-management disciplines. Experience leading complex incidents and senior customer escalations in business-critical software environments. Strong cross ...

will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI‐enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges. Responsibilities Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI‐enabled improvement. Design, configure and deploy AI‐enabled workflows ...

supporting a major UK Utilities organisation operating across Kent, Sussex, Surrey, Hampshire, and Berkshire in the migration of its IBM Maximo Enterprise Asset Management (EAM) platform from an on-premise environment to a cloud-based solution . The programme includes data migration, process transformation, application modernisation, integrations, and cloud … extension. Role Overview The Google Workspace Technical Solution Architect will be responsible for designing and governing Google Workspace solutions that support collaboration, workflow automation, knowledge management, and operational efficiency throughout the IBM Maximo cloud migration programme. This role will work closely with project teams, business stakeholders, and technology ...

will act as the bridge between our client technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges. Responsibilities Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows ...

will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges.**Responsibilities*** Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI-enabled improvement.* Design, configure and deploy AI-enabled workflows ...

will act as the bridge between our client technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges. Responsibilities Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. You’ll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You’ll also play an important role in helping ...

with key stakeholders across business units and within the Comp COE. As the operational backbone of the COE, the Associate Director develops scalable processes, knowledge management resources, communications that enhance stakeholder experience and improve operational efficiencies. Key Responsibilities Lead the global Annual Sales Planning program, overseeing the strategy … coordinating Annual Planning workstreams, elevating dependencies and risks, facilitating governance forums, and ensuring accountability for key milestones, decisions, and deliverables. Provide executive‐level program management and decision support, developing leadership communications, strategic updates, business reviews, and governance reporting that enable informed decision‐making and visibility into planning progress, risks ...

Synechron in Glasgow is seeking an Agile Service Delivery Manager to lead the delivery of strategic technology initiatives within a Secrets Management function. You will coordinate global squads, apply Agile and hybrid methodologies, perform Scrum Master duties, and drive governance, reporting, and knowledge management across cloud, Kubernetes … cybersecurity. The ideal candidate has 5+ years of Agile delivery experience, strong stakeholder management and communication skills, and hands-on #J-18808-Ljbffr ...

solutions for customers (not internal or academic projects).Background in one or more of: NLP/LLM applications, AI-enabled automation, predictive analytics, or knowledge management systems. Experience working with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI or similar).Track record of leading customer workshops … Microsoft Copilot ecosystem, Azure AI Foundry, or similar enterprise AI platforms. Familiarity with the NVIDIA AI Enterprise ecosystem, in particular NVIDIA Blueprints and NIMs. Knowledge of Nordic or UK data protection regulations (GDPR, NIS2, DPA 2018) and their implications for AI systems. About Us: We are the tech company ...

services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre‐sales activity. Work closely with Product, Engineering, Security, Data, Operations … engineering and operational teams. Taking technology propositions from concept through to commercial delivery and ongoing support. Relevant architecture, AI/data, security, governance, service management or delivery certifications would be advantageous, although equivalent experience will be considered. #J-18808-Ljbffr ...

services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations … engineering and operational teams. Taking technology propositions from concept through to commercial delivery and ongoing support. Relevant architecture, AI/data, security, governance, service management or delivery certifications would be advantageous, although equivalent experience will be considered. If this sounds like you, please get in touch for further details. ...

compliance, and verify factual accuracy. Cross-Functional Coordination: Drive accountability across Sales, Pricing Desks, and Solution Consulting while proactively mitigating technical and commercial risks. Knowledge Management: Capture competitive discriminators and successful narratives post-submission to continually update our central knowledge library. Requirements Experience: 5+ years of experience … management, proposal writing, or sales support. AI Fluency: Demonstrable hands-on experience with AI-powered RFP software, LLM workflows, and strategic prompt engineering. Skills: Exceptional writing abilities to synthesize technical information into clear, outcome-led customer value stories. Tech Stack: Proficiency in Loopio, Google Applications, and Salesforce. Education: Bachelor ...

compliance, and verify factual accuracy. Cross-Functional Coordination: Drive accountability across Sales, Pricing Desks, and Solution Consulting while proactively mitigating technical and commercial risks. Knowledge Management: Capture competitive discriminators and successful narratives post-submission to continually update our central knowledge library. Requirements Experience: 5+ years of experience … management, proposal writing, or sales support. AI Fluency: Demonstrable hands-on experience with AI-powered RFP software, LLM workflows, and strategic prompt engineering. Skills: Exceptional writing abilities to synthesize technical information into clear, outcome-led customer value stories. Tech Stack: Proficiency in Loopio, Google Applications, and Salesforce. Education: Bachelor ...

testing and production support - Software engineering experience, ideally using Python and/or C#/.NET Desirable Skills - Microsoft 365 Copilot - Microsoft Purview - Enterprise knowledge management - Legal/eDiscovery solutions - Regulated or public-sector environments If you're interested in this role, click 'apply now' to forward ...

with Microsoft 365, mobile devices, printing, scanning, video conferencing, and AV technology Assist with resolving user access issues, incidents, and technical queries Contribute to knowledge management and documentation to improve service delivery Work closely with the Service Desk, Desktop Support Analysts, Infrastructure teams, and IT Training teams Help ...

bespoke, internal AI platform Automating internal consulting workflows Building tools that improve delivery efficiency Developing reusable AI capabilities and accelerators Supporting analysis, reporting and knowledge management initiatives Technical Responsibilities Python development AI agent orchestration LLM applications and RAG solutions API integrations Data pipelines Cloud-based development Application development ...

written requirements and impact assessments Build test evidence (regression is automated in Tosca) and capture configuration with ConfigSnapshot Hand your changes over properly: documentation, knowledge articles, and contribute to the knowledge management repository What You Will Bring Deep functional experience of Oracle EPM planning and budgeting (EPBCS ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. You’ll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You’ll also play an important role in helping ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. You will partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You'll also play an important role in helping ...