51 to 75 of 83 Knowledge Management Jobs in the UK

JIRA Workflow SME - Service Management Rate: 580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service … Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and … change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

problem resolution. Build strong relationships with senior stakeholders and act as a trusted business partner. Manage vendor performance and ensure compliance with contractual and regulatory standards. Drive continuous improvement, knowledge management, and capability building across teams. Drive adoption of the current ITIL/ITSM best practices and support implementation of new tools Engage and influence regional teams, to … leading global service teams in complex, multi-region organisations. Strong understanding of ITIL and process improvement. Demonstrated success managing outsourced delivery models (India experience advantageous). Skilled in stakeholder management, change leadership, and building trust across diverse teams. Familiar with hybrid cloud (Azure), ERP (SAP), and enterprise technology platforms. A collaborative, pragmatic, and culturally aware leader with exceptional communication More ❯

Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing The Knowledge Base, Providing Training To New Team Members, And Coaching Analysts To Improve Team Performance. 4. Monitor And Improve Customer Satisfaction … While Addressing Potential Security Threats. 5. Adhere To Quality Standards And Regulatory Requirements, Ensuring Compliance With Company Policies And Contributing To Continuous Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting Root Cause Analysis And Implementing Effective Solutions. 4. More ❯

AI agent to support new business operations and client delivery, ensuring technology investments drive measurable business outcomes and strategic differentiation. Reporting Relationships Reports to VP, Global Head of Services, Knowledge & Innovation Direct Reports None Location Remote - UKI Travel 10-20% Language English (additional languages are a plus) In this role you can expect to Strategic Technology & Applied Research Define … network and LHH ecosystem, technology providers, and research bodies to advance innovation. Translate complex data and AI insights into actionable business strategies and compelling narratives for clients. Internal Enablement & Knowledge Management Develop playbooks, frameworks, dashboards for aggregated client analysis, and reference architectures for analytics and AI adoption across practices. Train internal teams on applied technology tools, ensuring understanding More ❯

skills, has experience in proposing solutions and challenging clients to refine the best outcomes. Excellent communication skills, translates know-how into plain talking and easy to understand language. Developing knowledge and skills of technical engineering methodologies and has a good base in performance tools and platforms required to deliver, including JMeter and NeoLoad. Possesses theoretical knowledge as well … as basic/intermediate level of practical knowledge within technical engineering. Has awareness of new and emerging developments within the technology and/or retail sector. What we offer Personal relationships - We know each other as individuals with social meet ups at least quarterly and a Director open door policy Technical consultancy - Challenging technical work with varied projects/… clients and internal knowledge management forums True flexibility - Remote first approach delivering as teams for clients with expenses paid if needed to travel away from home Shared purpose - Owned by practicing consultants with a hand-picked client base in line with Spike principles Pick and mix benefits - Generous annual benefits allowance giving you the power to choose how More ❯

Engineer (Technical Business Analyst - Wealth Life & Pensions), a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a … of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical … and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation/technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having More ❯

success Role Requirements Absolute Must-Haves: Fast learner, enthusiastic and positive Able to handle multiple opportunities simultaneously and laser-focused on winning the deal Strong experience in omnichannel, dialer, knowledge management, workforce optimisation, and conversational AI Demonstrable advanced knowledge of multiple software applications Nice Things to Impress With: Contact centre industry experience Generative AI Dialler management More ❯

success Role Requirements Absolute Must-Haves: Fast learner, enthusiastic and positive Able to handle multiple opportunities simultaneously and laser-focused on winning the deal Strong experience in omnichannel, dialer, knowledge management, workforce optimisation, and conversational AI Demonstrable advanced knowledge of multiple software applications Nice Things to Impress With: Contact centre industry experience Generative AI Dialler management More ❯

success Role Requirements Absolute Must-Haves: Fast learner, enthusiastic and positive Able to handle multiple opportunities simultaneously and laser-focused on winning the deal Strong experience in omnichannel, dialer, knowledge management, workforce optimisation, and conversational AI Demonstrable advanced knowledge of multiple software applications Nice Things to Impress With: Contact centre industry experience Generative AI Dialler management More ❯

Roadmap: Define, prioritize, and manage roadmap commitments for all shared components, including but not limited to: AI-enabled services and capabilities as platform components Authentication and Authorization (SSO, identity management) Core APIs and microservices used by product teams Data storage, analytics, and data-sharing services Infrastructure scalability, reliability, and performance improvements Security and compliance features across the platform Drive … Review and Due Diligence : Support technical and product reviews of potential M&A targets, assessing technology stack, integration complexity, and value alignment Required Qualifications Experience: 8+ years in Product Management, with at least 3 years focused on B2B SaaS platforms, API products, or platform services Technical Acumen: Ability to understand complex architectures and cloud technologies; able to discuss design … Exceptional Communication & Presentation Skills: Ability to articulate platform strategies to engineers, PMs, and executives; capable of writing detailed specifications and delivering presentations Experience in EdTech or L&D: Product management in higher education or corporate Learning & Development, especially with VCMS or enterprise content solutions Partnership Experience: Evaluating and managing technology partnerships; involvement in technical due diligence for M&A More ❯

services Carries out virtual and physical infrastructure/network/storage builds and rebuilds Assists in the preparation of detailed technical delivery plans Maintain detailed network design documentation and knowledge management for operational transparency Contribute to the design and integration of new network solutions to meet evolving business needs Collaborate with cross-functional teams to implement network improvements …/proven experience on this level Microsoft PowerShell, Bash, Windows Server/Desktop and/or Redhat Linux (RHEL) Server/Desktop Administration, Hypervisor (vmware), Citrix VDI, Active Directory Knowledge of coding languages for scripting (e.g. Bash, PoweShell, Python, Perl, BAT) If this role is of interest, please send a copy of your CV to Tom McGuire by clicking More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

months Rate: £70 - £81 per hour (Umbrella) IR35: Outside IR35 Are you an experienced product or process leader with a proven track record in transforming procurement and contract management processes? This is an exciting opportunity to take ownership of S2C and CLM processes, driving efficiency, system optimisation, and user-focused solutions across high-profile programmes. Key Responsibilities Own and … Conduct and analyse user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/4 contracts, PA23 frameworks, and CCS frameworks. Support transformation programmes with content strategies, guided journeys, and knowledge management initiatives. About You 5+ years … experience as a Product Owner, Product Manager, or Process Lead in transformation programmes, ideally with exposure to digital or SaaS systems. Deep understanding of S2C and CLM processes, contract management, and UX/user-centred design. Strong stakeholder engagement skills, able to influence across all levels of the organisation. Experience in construction, infrastructure, public sector, or defence environments is More ❯

Effectively manages and steers complex and politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways of working and sharing More ❯

the implementation and development of new and existing systems within EOC, in order to deliver national and local operational targets. Coordinate exercise and testing within EOC. Supervise and support knowledge management administrators. Developing working relationships with colleagues within own organisation and other organisations that are productive in terms of supporting and delivering your work and that of the …/yas/yasoneteam/index.html Job description Job responsibilities For more detailed information, please see the attached job description for full roles and responsibilities. Person Specification Qualifications/Knowledge Essential Vocational qualifications level 4 Experience Essential Project involvement and implementation of change Working to deadlines and experience of delivering on conflicting priorities Skills Essential The ability to communicate … at all levels of personnel both internally and externally Strong analytic and critical reasoning skills and capable of effective problem solving Computer literate with a good working knowledge of CSV GML files spreadsheets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for More ❯

Glue, RMM, automation, workflows, alerting). Develop the roadmap for internal systems, ensuring they scale with business needs. Design, implement, and optimise automation, workflows, and integrations. Lead on IT knowledge management, ensuring documentation and processes are consistent and reliable. Act as the subject matter expert and key point of contact for internal IT tools. Engage with stakeholders across … automation tools. Strong understanding of workflow design, automation, and process optimisation. Experience introducing governance, best practice, and documentation standards. Comfortable operating independently while also having leadership potential. Strong stakeholder management and communication skills. Strategic mindset with the ability to turn business needs into technical solutions. Why Join Us? A greenfield opportunity to shape and own our internal IT systems More ❯

Glue, RMM, automation, workflows, alerting). Develop the roadmap for internal systems, ensuring they scale with business needs. Design, implement, and optimise automation, workflows, and integrations. Lead on IT knowledge management, ensuring documentation and processes are consistent and reliable. Act as the subject matter expert and key point of contact for internal IT tools. Engage with stakeholders across … automation tools. Strong understanding of workflow design, automation, and process optimisation. Experience introducing governance, best practice, and documentation standards. Comfortable operating independently while also having leadership potential. Strong stakeholder management and communication skills. Strategic mindset with the ability to turn business needs into technical solutions. Why Join Us? A greenfield opportunity to shape and own our internal IT systems More ❯

Glue, RMM, automation, workflows, alerting). Develop the roadmap for internal systems, ensuring they scale with business needs. Design, implement, and optimise automation, workflows, and integrations. Lead on IT knowledge management, ensuring documentation and processes are consistent and reliable. Act as the subject matter expert and key point of contact for internal IT tools. Engage with stakeholders across … automation tools. Strong understanding of workflow design, automation, and process optimisation. Experience introducing governance, best practice, and documentation standards. Comfortable operating independently while also having leadership potential. Strong stakeholder management and communication skills. Strategic mindset with the ability to turn business needs into technical solutions. Why Join Us? A greenfield opportunity to shape and own our internal IT systems More ❯