51 to 75 of 96 Knowledge Management Jobs in the UK

organisation of its type in the world. As a key member of a specialist team, you will be given considerable scope to develop the services provided by the Service Management team which are fundamental to NHS Blood & Transplant providing lifesaving and improving services on an unprecedented level. This varied hybrid role will be a mixture of home working and … to none. What can be better than saving or improving a life? Main duties of the job Responsibilities will include: Supporting the Service Manager in Change Evaluation and Change Management activities to ensure impact of change requests are fully understood and planned for accordingly. Releasing and Deployment of new versions of software and coordination for underpinning technologies in relation … Service Validation & Testing working with the business and Quality Assurance. The ownership of transition into ongoing run for new and existing services including Early Life Support for the business, Knowledge Management - documentation & training for the Service Desk and IT Operations, along with necessary updates to Asset & Configuration Management resource, e.g. CMDB, ICT Asset list, License Management. Planning More ❯

the ability to work independently and as part of a team are also essential qualities for this role. About the role The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install … Teams administration and support Azure and Active Directory maintenance Service Desk and General IT support Cyber awareness and action Documentation and Governance Automated deployment of software applications, security patch management and end-point configuration. More ❯

institutions? Our client is seeking a dynamic and detail-oriented Service Analyst - Mobile Migration to join their Corporate Mobile team in Chester. If you have a passion for service management and a keen interest in mobile telephony, this role could be the perfect fit for you! About the Role: As a Service Analyst, you will play a critical role … periodic incident and aged ticket analysis to identify trends and improvement opportunities. Ad Hoc Reporting: Manage business reporting requests, empowering the business to self-serve based on reporting needs. Knowledge Management: Review and update end-user and service desk material for clarity and effectiveness. Collaboration: Work with the company-owned AI Assistant support tool to enhance support flows … during the migration effort. Backlog Management: Collaborate with supporting teams to manage and prioritize improvement initiatives. What We're Looking For: Experience: Mid-level experience in an analytical role within the Financial Services sector. Education: Degree-level education or equivalent work experience. ITIL V4 Qualification is preferred. Essential Skills: Strong problem-solving abilities with a logical mindset. Expertise in More ❯

time to join Managed Services, as client demands for more flexible resourcing continue to increase. The Team: We're market leaders, with an experienced team already in place. Delivery Management at LOD is a global function, with members at a variety of experience levels. Our Delivery team operates at the crucial cross-section of our lawyers, our clients and … the value they deliver back to their business stakeholders. Who we're looking for: We're looking for someone with strong administrative skills and an interest in legal project management, and alternative service delivery. You'll enjoy engaging with clients and legal professionals, ensuring we capture relevant data for measuring the output and success of our teams. Reporting and … ideally have experience and an interest in working with legal professionals, as this is a visible role, engaging with various legal professionals daily. Day to day responsibilities include: Client management Building a trusted relationship with our clients and proactively managing their expectations. You will be the first point of contact for the client on anything related to this service More ❯

and the business. In 2024, we were in the process of delivering two of the Bank's pioneering AI products: transforming the Complaints journey and developing a group-wide Knowledge Management solution. This has recently been recognised across the industry as we won the AI Project of the Year award at the UK IT Industry Awards 2024. In … deliver high-quality and innovative products, ensuring alignment with business goals. Code Quality and Standard Methodologies: Develop modular, testable code and ensure consistency to standard methodologies in source code management using Git. Integration and Deployment: Utilise integration tools and cloud infrastructure to implement seamless solutions, ensuring smooth deployment processes. Agile Methodologies: Champion agile development practices, including continuous integration and More ❯

excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As a Proposal and Capture Analyst at xAI on our USG team, you will play a pivotal role in driving the growth of … the USG space. Key Responsibilities: Lead Author: Develop high-quality, tailored responses to Requests for Information (RFIs), Requests for Proposals (RFPs), and other government solicitations End-to-End Project Management: Coordinate with cross-functional teams (BD, engineering, legal, finance) to manage proposal development from initiation to final submission Opportunity Research & Qualification: Conduct market and agency research to support pipeline … development and qualification of new business opportunities Knowledge Management: Create and maintain reusable templates, content libraries, and process documentation to support scalable and repeatable capture efforts Strategic Alignment: Translate technical capabilities into language that aligns with government requirements, mission needs, and acquisition strategy Core Competencies: Experience with U.S. Government proposal and capture processes High attention to detail and More ❯

Technical PMO Chester 12 month contract Inside ir35 The Corporate Mobile team are looking to hire a migration analyst to support the Service Management function within it’s Chester office. Role will be office based 3 days a week. The candidate will be joining an established team to support a migration of mobile MDM. The ideal candidate should have … an understanding of service management functions, a keen interest in technology (Ideally Mobile telephony services within an end-user computing team) and be able to document and execute processes well. Day to day activities will involve working with the global project team to design and build migration materials, work with stakeholders to advertise the program of work including communication … to perform migration and user support functions. Responsibilities: • Produce reporting for the Service Manager to support risk & compliance activities associated with user migrations, regulated users, corporate mobile device lifecycle management & adherence to Bank policies & standards. • Communicate with various stakeholders to build a deployment plan within region to support over 130k migrations to the next-gen platform. • Analyse demographic, usage More ❯

and the business. In 2024, we were in the process of delivering two of the Bank's pioneering AI products: transforming the Complaints journey and developing a group-wide Knowledge Management solution. This has recently been recognised across the industry as we won the AI Project of the Year award at the UK IT Industry Awards 2024. In … deliver high-quality and innovative products, ensuring alignment with business goals. Code Quality and Standard Methodologies: Develop modular, testable code and ensure consistency to standard methodologies in source code management using Git. Integration and Deployment: Utilise integration tools and cloud infrastructure to implement seamless solutions, ensuring smooth deployment processes. Agile Methodologies: Champion agile development practices, including continuous integration and … test automation (TDD, BDD, Playwright). What you'll need Understanding of AI systems. Java with SpringBoot or python. ReactJS or knowledge of JavaScript, Nodejs, TypeScript. Delivering production grade ML models. Kubernetes and container management. Building RESTful services and Web UI. Exposure to continuous integration/continuous deployment pipelines and test automation. Exposure to public cloud infrastructure, data streaming More ❯

of switches and routers. Remotely support end-user estate using industry recognised software. Responsible for the assessment, allocation, replacement, upgrade, and transfer of ICT equipment as appropriate. Contribute to Knowledge Management by ensuring comprehensive system documentation is created/updated using best practice standards. Responsible for the coordination and decommissioning of redundant ICT equipment ensuring the Waste Electrical … and Electronic Equipment (WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in the performance of your duties. Respond to changes in priorities that … technical assistance if needed Person Specification What we are looking for in our people Essential Substantial proven experience in an ICT technical support environment. Developed and demonstrable skills and knowledge in the following areas: Network Troubleshooting Hardware & Software installation Troubleshooting Active Directory knowledge Excellent interpersonal, communication and organisational skills. The ability to work as part of a team. More ❯

analysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). Maintain and improve knowledge base articles and internal documentation to support efficient case resolution. Contribute to the development and delivery of support training materials, particularly in support of PATH program efforts. Represent the … role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and root cause analysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a fast-paced environment. Additional Salesforce certifications such as Advanced Administrator, Platform App Builder, Consultant (Sales …/Service), or Platform Developer I. Experience creating or contributing to training and enablement programs. Familiarity with SQL and SOQL for data troubleshooting and querying. Experience with property management systems (e.g., Yardi, MRI, Qube, etc.) is a plus. Comfort with video editing or e-learning content creation tools. Experience working with Salesforce, Zendesk, Jira, or other ticketing tools. InvestorFlow More ❯

Coordinator’s (ERC) will assist both legal and nonlegal staff in coordinating the life cycle of records in their original electronic format and digitizing physical records into the document management system, thus creating a complete electronic matter file. Electronic Records Coordinator Key Responsibilities: Works with local teams to identify and remediate electronic filing concerns/commonly asked questions to … and other related educational material Utilizing metrics, proactively reaches out to individuals within assigned offices to help with digital filing projects Serves as Information Governance liaison to Information Technology, Knowledge Management, and other departments regarding electronic records management needs for various initiatives Facilitates the appropriate disposition of electronic records, including the archival and destruction Develops and/… or revises internal procedures associated with electronic records applications, including document management system, electronic signature application, and collaboration platforms Ensures that all electronic filing is completed for departing attorneys Electronic Records Coordinator Skills & Requirements: At least 3 years of experience in electronic records within a law firm or a professional services environment In depth understanding of matter-centric document More ❯

Coordinator’s (ERC) will assist both legal and nonlegal staff in coordinating the life cycle of records in their original electronic format and digitizing physical records into the document management system, thus creating a complete electronic matter file. Electronic Records Coordinator Key Responsibilities: Works with local teams to identify and remediate electronic filing concerns/commonly asked questions to … and other related educational material Utilizing metrics, proactively reaches out to individuals within assigned offices to help with digital filing projects Serves as Information Governance liaison to Information Technology, Knowledge Management, and other departments regarding electronic records management needs for various initiatives Facilitates the appropriate disposition of electronic records, including the archival and destruction Develops and/… or revises internal procedures associated with electronic records applications, including document management system, electronic signature application, and collaboration platforms Ensures that all electronic filing is completed for departing attorneys Electronic Records Coordinator Skills & Requirements: At least 3 years of experience in electronic records within a law firm or a professional services environment In depth understanding of matter-centric document More ❯

structure, format, and ownership to align internal datasets with FAIR principles Coordinate data stewardship efforts with users across Data Science, Machine Learning, Wet Lab & Discovery, and support good data management practices Lead the evolution of the internal data catalogue and drive its adoption across technical and non-technical users Support the implementation of no-code exploration tools for lab … and scientific teams Develop processes and solutions to enable decision traceability, knowledge continuity, and robust data documentation Establish effective governance policies around naming, versioning, data lineage, and retention Translate regulatory and licensing requirements into clear, actionable workflows and promote compliance best practices across teams Professionally, you have A background in bioinformatics and/or scientific data management and …/or data engineering and/or product/project management in data domains, with five years of relevant professional experience Familiarity with metadata standards, FAIR principles, and data cataloguing tools Strong cross-functional coordination skills, and an ability to navigate computational, scientific, and compliance contexts A good understanding of Python and modern data workflows Knowledge of scientific More ❯

key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain high-quality and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required: Experience … with MES/MOM technology . Knowledge of Aveva/Wonderware Intouch , PLC , SCADA , and HMI systems. Advantageous to have experience with machine integration . Strong understanding of COTS Manufacturing IT applications . Experience integrating the factory automation layer with MES . Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives … managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United More ❯

issues, and support Gather business requirements and translate them into scalable system solutions Maintain system integrity and drive continuous improvement Requirements: 4+ years of experience in Salesforce Administration Strong knowledge of Sales Cloud and Service Cloud Excellent communication skills able to explain technical features to non-technical users Salesforce Administrator Certification (ADM201) is preferred Confident facilitating workshops and supporting … cross-departmental users Experience with Lightning, Flows, validation rules, and permission sets Desirable: Exposure to Experience Cloud or Knowledge Management is a bonus Prior experience supporting change management or user onboarding Whats in it for you? £30,000 £40,000 salary (dependent on experience) Flexible hybrid working Collaborative culture with room for growth Ongoing learning and Salesforce More ❯

of switches and routers. Remotely support end-user estate using industry recognised software. Assist In the assessment, allocation, replacement, upgrade, and transfer of ICT equipment as appropriate. Contribute to Knowledge Management by ensuring comprehensive system documentation is created/updated using best practice standards. Assist with the coordination and decommissioning of redundant ICT equipment ensuring the Waste Electrical … and Electronic Equipment(WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in the performance of your duties. Respond to changes in priorities that … to travel between sites in Warwickshire, as and when needed Person Specification What we are looking for in our people Essential Proven experience in an ICT technical support environment. Knowledge in the following areas: Network Troubleshooting Hardware & Software installation Troubleshooting Active Directory knowledge Excellent interpersonal, communication and organisational skills. The ability to work as part of a team. More ❯

ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives, and taking responsibilities for these moving forward Be aware of and … take suitable level of responsibility that the firm's risk management frameworks are adhered to What will you need to do it? Proven experience working in a leading strategy consulting business, Big 4 firm or strategy/corporate development team in industry Strong foundational understanding of the value drivers across the Media sector Experience of leading workstreams and/… effectively and collaboratively with team members and broader stakeholders Track record of building relationships with team members, wider colleagues and clients Examples of internal responsibilities on topics like team management, technical tool insight, liaison with service suppliers etc Skills we’d love to see/Amazing Extras: Strong academic track record Evidence of strong problem-solving & analytical capabilities Structured More ❯

ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives, and taking responsibilities for these moving forward Be aware of and … take suitable level of responsibility that the firm's risk management frameworks are adhered to What will you need to do it? Proven experience working in a leading strategy consulting business, Big 4 firm or strategy/corporate development team in industry Strong foundational understanding of the value drivers across the Media sector Experience of leading workstreams and/… effectively and collaboratively with team members and broader stakeholders Track record of building relationships with team members, wider colleagues and clients Examples of internal responsibilities on topics like team management, technical tool insight, liaison with service suppliers etc Skills we’d love to see/Amazing Extras: Strong academic track record Evidence of strong problem-solving & analytical capabilities Structured More ❯

a notable reputation and experience in our space (MSP/VAR/Systems Integrator). • Proven ability to manage and develop a growing, technically adept pre-sales team. • Strong knowledge of the IT landscape with a focus on enterprise IT solutions and services, with strong Cisco and Microsoft experience, yet vendor-agnostic. • Extensive experience in conducting pre-sales activities … including requirement scoping and estimation and go-to-market. • Competence in presenting to internal and external clients at C-suite and management level • Experience in designing resource, services, and managed services-led opportunities. Soft Skills: • Effective leadership, team development and mentoring capabilities. • Strong inter-company communication skills • Strong commercial acumen and business sense • Demonstrated personal drive, initiative, and flexibility. … improvement. • Coordinate with other key business units (sales, operations, finance, transition, support services, and third parties) to ensure timely and high-quality proposal submissions. • Create and maintain an effective knowledge management system to support all phases of the opportunity lifecycle, promoting standardisation, automation, and efficiency through templates and best practices. • Take responsibility for your team's development and More ❯

will contribute to seamless customer experiences. Your efforts in replicating software defects, coordinating fixes, and keeping customers informed will minimise disruptions and enhance customer retention. Additionally, by contributing to knowledge management, you will help improve the efficiency of the support process, enabling customers to resolve issues independently and enhancing MHR’s overall service reputation. Key Skills: Ability to More ❯

will contribute to seamless customer experiences. Your efforts in replicating software defects, coordinating fixes, and keeping customers informed will minimise disruptions and enhance customer retention. Additionally, by contributing to knowledge management, you will help improve the efficiency of the support process, enabling customers to resolve issues independently and enhancing MHR’s overall service reputation. Key Skills: Ability to More ❯

personal development. Initiate, formulates, and implements new business practices for own field, while managing the development and/or delivery of a significant element of the organization's change management program. Take responsibility for developing and delivering a key element of the organisation's knowledge management system. Build complex frameworks to fully assess the scope and context … technical and/or professional solutions. Monitor and manages a wide range of activities of a significant team ensuring compliance with regulatory requirements by liaising with all internal risk management functions while supporting the development and implementation of the organisation's compliance policy. Manage the development and/or delivery of a component of the organization's long-term … monolithic applications Relationship and collaborator skills to energise our product and engineering communities. Practical, hands-on experience required for defining the patterns, standards and practices guiding our engineering community. Knowledge to be able to talk to and understand our customers, reaching solutions that meet their needs. Experience of leading small to medium size teams and the ability to coach More ❯

years (Apply online only) GBP/Day (Inside IR35) Key Responsibilities Good understanding and usage of the following programming languages: JAVA, .NET, Node.js, PHP, C, C++, HTML etc. Knowledge in middleware like WebLogic, WebSphere etc. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment Ability to do requirement gathering and target environment analysis … integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance Testing tools Ability to create custom dashboards from the Dynatrace tool based on customer requirements Strong knowledge of APM KPIs and reporting Ability to deliver client PoC/PoV demonstrating tool benefit and capabilities Ability to document resolved issues in an effective manner for knowledge management Ability to cross-train peers with tool usage and assist in creation of best-practices More ❯

deliver operational projects, ensuring new structures, services, or processes are implemented effectively. Act as the point of escalation for complex service issues, safeguarding concerns, and formal complaints. Maintain robust knowledge management systems so the team always has the right information to deliver excellent service. What We're Looking For Proven experience as an Operations Manager or Senior Customer … verbal communication skills, comfortable engaging with stakeholders across all levels. Excellent people leadership skills, with proven ability to coach, inspire, and build high performing teams. Strong organisational and project management skills; able to juggle multiple responsibilities and set clear priorities. Proactive, solution oriented, and resilient in a fast moving environment. Experience working with NHS or partner contracts (a plus More ❯

Diagnose and resolve complex production software issues across multiple products and services • Perform comprehensive troubleshooting and root cause analysis for technical challenges • Provide timely and effective support through ticket management and customer communication Software Development and Maintenance • Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python, and shell scripting • Maintain and configure software systems in … to ensure system reliability and performance • Manage software deployments and support infrastructure in AWS and web technology environments • Create and maintain system and support status reports Team Collaboration and Knowledge Management • Coordinate support issue handoffs within the team • Develop and contribute to a comprehensive team knowledge base • Collaborate with cross-functional teams to improve operational excellence Product … and Service Ownership • Take ownership of digital products or system components • Ensure adherence to service level agreements (SLAs) • Coordinate customer notifications and workflow management BASIC QUALIFICATIONS - 3+ years of experience in automating, deploying, and supporting large-scale infrastructure - 3+ years of experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - 3+ More ❯