51 to 75 of 125 Knowledge Management Jobs in the UK

functional and performance metrics. • Execution, development and planning of System tests and Contribute to the evolution of product quality for ESMA products. • Support Test Management tools and continuous integration methodologies; • Compilation of regular Test execution summary report with metrics. Job Requirements - including work experience and education • Batchelor/Master … GUI) testing • Experience in planning, estimating and development of system tests. • Experience of Devops, Jenkins, Docker containers and automation test frameworks. • Experience of test management software. • Defect Tracking and Knowledge Management software (Atlassian JIRA and Confluence preferred) • Knowledge of testing Methodologies • Knowledge of operation of … Analysers, VNAs, power meters etc • Proven experience in program language in an automation test environment (C/C++/Python etc.) • Excellent Interpersonal skills. • Knowledge on RF fundamentals and communications theory. • Independent, self-motivated, team player and multitasking capabilities. • Ability to work in a fast-paced and changing environment. More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

with cross-functional teams to support the deployment of updates, new features, and issue resolution Implement ITIL best practices, including incident, problem, change, and knowledge management processes Ensure compliance with ISO 27001, ISO 13485, GDPR, and the NHS Data Security & Protection Toolkit Monitor and maintain the performance, health … and security of internal and customer systems Contribute to root cause investigations and generate performance reports for senior management Maintain accurate client documentation and internal asset registers Provide end-user support (technical and non-technical), training and guidance, including tools such as Microsoft 365, Atlassian, and internal applications Skills … 5+ years of experience in a similar technical support role, with significant management responsibilities - Deep understanding of Windows Desktop and Server environments - Strong experience in Microsoft 365 and Entra ID (including SSO, policy management) - Strong networking knowledge (TCP/IP, DNS, DHCP) - Experience with virtualisation technologies (e.g. More ❯

your role will be to develop and implement a sales strategy that accelerates revenue growth within the legal sector. There main workstreams include Document Management Systems (DMS), Knowledge Management and Information Governance. Utilising a consultative and solution-based sales approach, you will leverage C-level relationships to … demonstrate the company’s expertise in Document Management Solutions, IT Strategy, and Knowledge Management. This is an exciting opportunity to build a new territory from the ground up and play a pivotal role in shaping the company’s business. Key Responsibilities: Develop and execute a strategic sales plan … relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on client retention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure seamless delivery of More ❯

your role will be to develop and implement a sales strategy that accelerates revenue growth within the legal sector. There main workstreams include Document Management Systems (DMS), Knowledge Management and Information Governance. Utilising a consultative and solution-based sales approach, you will leverage C-level relationships to … demonstrate the company’s expertise in Document Management Solutions, IT Strategy, and Knowledge Management. This is an exciting opportunity to build a new territory from the ground up and play a pivotal role in shaping the company’s business. Key Responsibilities: Develop and execute a strategic sales plan … relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on client retention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure seamless delivery of More ❯

security measures. They develop balanced security strategies, providing assurance and empowering engineering teams with the necessary tools and guidance. This support covers secure cloud management, establishing secure development practices, and effectively detecting and mitigating security incidents. A key part of this is the Trust & Information Security Team, which concentrates … Work closely with Support, Product, and Sales teams to ensure consistent and accurate messaging regarding compliance topics. Provide internal training or resources as needed Knowledge Management: Document common compliance questions and answers, contributing to internal knowledge bases and potentially customer-facing FAQs or documentation Stay Current: Continuously … providing exceptional compliance-focused support What you'll need Proven experience (typically 3-5+ years) in a GRC, cybersecurity consulting, internal audit, compliance management, or technical support role with a strong focus on specific frameworks Deep, demonstrable understanding and practical knowledge of NIST frameworks (e.g., Cybersecurity Framework More ❯

Salesforce Knowledge Article Writer Bromley, Kent Up to £45,000 per annum Fixed Term Contract 6 Months Full time As our Salesforce Knowledge Article Writer, you will be using your Salesforce Knowledge experience to create clear, user-friendly articles for customer service teams, field sales, and end … users. This key strategic project focuses on developing structured knowledge base content to enhance efficiency and self-service support for our teams. This is a fixed term contract for 6 months. Your day to day will include: Develop and structure knowledge-based content within Salesforce for customer support … After a successful orientation period there is flexibility to work from home for 2 days a week. What we require Proven experience with Salesforce Knowledge content creation. Strong writing, editing, and documentation skill Ability to quickly understand and simplify complex concepts. Experience with knowledge management best practices. More ❯

work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. You will leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to production release into operations. You will partner with a … You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customer's success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and efficiently to operational incidents. You will support the team with training, expertise, mentoring … complexity, increased urgency, or the potential for reduced effort or cost. Ensure SAS Cloud standards and best practices are adhered to and validated. Provide knowledge transfer for larger team related to their customer engagements and/or key technology areas. Deliver excellent customer service using a customer first and More ❯

the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and … subject matter experts and technologists to develop sound enterprise architectures, technology strategies and solutions. Essential Skills & Experience: Full project life cycle change or product management experience with demonstrable knowledge of different project delivery approaches (agile, waterfall). Previous experience of Project Manager/Consultant roles in Business & Technology … identified from initiation to delivery. Experience of writing business cases from a problem statement with the rationale and benefits identified. End to end financial management experience of the project spend and forecast spend. Governance and Reporting Experience to set up governance and reporting structure and run meetings effectively along More ❯

growing organisation, rapidly expanding our customer base and the types of services we provide. In order to scale effectively, we are looking for a Knowledge Manager to lead the set up of a knowledge management function, guiding the processes, people, and practices needed to ensure our internal … base have what they need at their fingertips. Responsibilities: Reaches out to customers through surveys, interviews and at events to understand their needs for knowledge content and format in order to create the right strategy. Actively reduces support ticket numbers by using data to review the most asked questions … and ensuring the knowledge hub and supported learning content can answer them. Promote content via the knowledge hub and through hosting webinars that helps internal and external users of the support desk be more self-sufficient. Support the creation of decision trees in support to provide a more More ❯

growing organisation, rapidly expanding our customer base and the types of services we provide. In order to scale effectively, we are looking for a Knowledge Manager to lead the set up of a knowledge management function, guiding the processes, people, and practices needed to ensure our internal … base have what they need at their fingertips. Responsibilities: Reaches out to customers through surveys, interviews and at events to understand their needs for knowledge content and format in order to create the right strategy Actively reduces support ticket numbers by using data to review the most asked questions … and ensuring the knowledge hub and supported learning content can answer them Promote content via the knowledge hub and through hosting webinars that helps internal and external users of the support desk be more self-sufficient Support the creation of decision trees in support to provide a more More ❯

and drive excellence within our Tier 2 - Global Service Desk Team . As a key technical leader, you will ensure efficient incident resolution, problem management, and service request fulfillment while upholding ITIL best practices. This role is pivotal in bridging Tier 1 and Tier 3 support teams as well … clear escalation and de-escalation pathways. Implement and maintain ITIL-based best practices in service requests, incident, problem, and change management. Continuously refine service management workflows to improve response times and service quality. Own and optimize the Knowledge Management system, ensuring updated documentation and SOPs. Drive automation … to drive efficiency improvements. Mentor, coach, and develop Tier 2 engineers providing training and career growth opportunities. Conduct regular performance reviews, training sessions, and knowledge-sharing initiatives. Foster a collaborative and high-performance culture within the service desk team. Act as a key liaison between Service Desk and Business More ❯

the recovery of all P1/P2 incidents with appropriate reporting and notifications to key stakeholders. Manage persistent incidents from trend analysis and or management escalations. Ensure key performance indicators are measured for Major Incidents, Requests, Problems and Knowledge Management and report trends of process maturity levels … and tool adoption. Align and deliver targets set out by Executive Management team. Ownership of the major incident lifecycle to satisfactory resolution as confirmed by Service Management. Proactively manage major incidents to satisfactory resolution in a timely manner, ensuring minimal business impact, and initiate escalation procedure as appropriate. Manage … improve major incident data and reporting for processes owned within ITSM. Produce MIRS and performance reporting showing levels of maturity for the major incident management process and tool adoption. Provide timely reporting to management of MIM KPI Dashboard reporting. What You Will Have Excellent relationship management skills More ❯

Modis, with over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today … initiative to build an efficient and specialized support function offering the following benefits: A highly skilled team with subject matter expertise in trading risk management Reduction of support coverage gaps by optimizing resources and processes Improved platform stability through consistent incident and problem management routines Rapid access to … identify and resolve problem hotspots Contribute to tool development and efficiency improvement initiatives Manage incidents and problems in accordance with established processes Oversee event management activities including monitoring and alert lifecycle management Define and drive improvements in monitoring tools and technical processes Support capacity, performance, and resiliency management More ❯

Modis, with over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today … initiative to build an efficient and specialized support function offering the following benefits: A highly skilled team with subject matter expertise in trading risk management Reduction of support coverage gaps by optimizing resources and processes Improved platform stability through consistent incident and problem management routines Rapid access to … identify and resolve problem hotspots Contribute to tool development and efficiency improvement initiatives Manage incidents and problems in accordance with established processes Oversee event management activities including monitoring and alert lifecycle management Define and drive improvements in monitoring tools and technical processes Support capacity, performance, and resiliency management More ❯

product expansion, and data-driven culture. You will be highly organised and comfortable building relationships and working with all levels of the firm. Stakeholder management and communication will be vital to the success of the role. This position requires a self-driven, high-energy, professional who's passionate about … Assist in ongoing reconciliation processes, flagging and resolving mismatches between financial systems. Provide quality assurance support across finance and commercial data sets. Process Documentation & Knowledge Management; Document reporting structures, dashboard dependencies, and data flows to ensure operational resilience and scalability. Share knowledge across teams and contribute to More ❯

product expansion, and data-driven culture. You will be highly organised and comfortable building relationships and working with all levels of the firm. Stakeholder management and communication will be vital to the success of the role. This position requires a self-driven, high-energy, professional who's passionate about … Assist in ongoing reconciliation processes, flagging and resolving mismatches between financial systems. Provide quality assurance support across finance and commercial data sets. Process Documentation & Knowledge Management Document reporting structures, dashboard dependencies, and data flows to ensure operational resilience and scalability. Share knowledge across teams and contribute to More ❯

product expansion, and data-driven culture. You will be highly organised and comfortable building relationships and working with all levels of the firm. Stakeholder management and communication will be vital to the success of the role. This position requires a self-driven, high-energy, professional who’s passionate about … Assist in ongoing reconciliation processes, flagging and resolving mismatches between financial systems. Provide quality assurance support across finance and commercial data sets. Process Documentation & Knowledge Management; Document reporting structures, dashboard dependencies, and data flows to ensure operational resilience and scalability. Share knowledge across teams and contribute to More ❯

product expansion, and data-driven culture. You will be highly organised and comfortable building relationships and working with all levels of the firm. Stakeholder management and communication will be vital to the success of the role. This position requires a self-driven, high-energy, professional who’s passionate about … Assist in ongoing reconciliation processes, flagging and resolving mismatches between financial systems. Provide quality assurance support across finance and commercial data sets. Process Documentation & Knowledge Management; Document reporting structures, dashboard dependencies, and data flows to ensure operational resilience and scalability. Share knowledge across teams and contribute to More ❯

system integrity and data quality to uphold confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve … by supporting project implementations and coordinating with third-party suppliers to resolve issues and enhance system functionality. Proactive Performance Monitoring and Maintenance: Utilise advanced management tools to monitor performance metrics and perform essential maintenance tasks, ensuring optimal application performance. Foster Continuous Learning and Knowledge Management: Keep up … related software, and underlying infrastructure, and support training initiatives to build user competency. Collaborate for Continuous Process Improvement: Work closely with operational and Information Management teams to define reporting requirements accurately and implement enhancements that drive improved service delivery. What you'll need to succeed To be the successful More ❯

new role within our client's structure to fill critical gaps and own system health across their platforms. The successful applicant will combine incident management, system reliability engineering and stakeholder engagement to ensure our clients services are reliable, performant, and continually improving. Key Responsibilities: * Ensure performance and scalability of … to demonstrate ownership of production system health, monitoring, and alerting * Strong grasp of infrastructure components * Competent Jira and Confluence user for incident, change and knowledge management * Confident approach to project management This is an excellent opportunity and if it's something you'd like to find out More ❯

provision of hands-on technical leadership for the Service Desk. The Senior IT Engineer will ensure the provision of deep technical escalation capability, monitoring, knowledge management, documentation, and technical project delivery. You will also be the network expert for the Service Desk team, offering an escalation point for … the capacity to work on multiple competing requests. Relevant certifications i.e. Microsoft Associate and Expert level MS365/Azure/Security, CCNA. Good people management skills, with experience providing hands-on technical team leadership. Technical Skills Experience with Microsoft 365 (i.e. Entra ID, Exchange Online, SharePoint Online, OneDrive for … Business, Intune). Experience with cloud platforms (i.e. Microsoft Azure IaaS and PaaS). Knowledge of Microsoft security and information protection suites (e.g. Defender and Purview). Through understanding of security principles and their application. Strong understanding of Windows Server Operating Systems and Hypervisors. A strong understanding of networking More ❯

provision of hands-on technical leadership for the Service Desk. The Senior IT Engineer will ensure the provision of deep technical escalation capability, monitoring, knowledge management, documentation, and technical project delivery. You will also be the network expert for the Service Desk team, offering an escalation point for … the capacity to work on multiple competing requests. Relevant certifications i.e. Microsoft Associate and Expert level MS365/Azure/Security, CCNA. Good people management skills, with experience providing hands-on technical team leadership. Technical Skills Experience with Microsoft 365 (i.e. Entra ID, Exchange Online, SharePoint Online, OneDrive for … Business, Intune). Experience with cloud platforms (i.e. Microsoft Azure IaaS and PaaS). Knowledge of Microsoft security and information protection suites (e.g. Defender and Purview). Through understanding of security principles and their application. Strong understanding of Windows Server Operating Systems and Hypervisors. A strong understanding of networking More ❯