Customer Delivery Manager
- Hiring Organisation
- COMPUTACENTER (UK) LIMITED
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
large and complex customer accounts. Youll take ownership of service performance, ensuring delivery meets contractual, financial and customer satisfaction targets. Working within a matrix model, youll coordinate and influence delivery teams and partners to maintain quality, manage risk and drive continual improvement. On a day to day basis … customer stakeholders, ensuring we remain responsive and deliver measurable value. Work with globally distributed teams service teams. Lead through influence in a matrix environment, taking accountability for outcomes. What youll need Experience: Experience in IT service management or operational leadership, such as service desk, team leader or similar ...