Hoddesdon, Hertfordshire, Little Amwell, United Kingdom
ARM
sites, providing troubleshooting and resolution for a wide range of technical issues. Responsibilities will cover both hardware and software, including user devices (mobiles, tablets, laptops) and applications such as MicrosoftOffice 365, Windows 11, and Android operating systems, as well as hardware and network connectivity. A key part of the role is the ability to translate technical … Responsibilities Provide prompt and effective first-line technical support via telephone and in person, aiming for high first-time resolution rates Deliver onsite first-line support to head office visitors for immediate IT needs Log all support requests accurately in the ITSM tool, keeping tickets updated daily with progress notes and next steps Offer comprehensive first-line technical … ICT Service Desk Manager Experience (Required) Service desk or contact centre environment Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient More ❯
helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up … re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate: Knowledge of Windows 10/11 and MicrosoftOffice software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions More ❯
helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up … re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You’ll need to demonstrate: Knowledge of Windows 10/11 and MicrosoftOffice software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions More ❯
Support Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MSOffice 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and … WiFi. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of MicrosoftOffice suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across More ❯
Support Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MSOffice 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and … WiFi. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of MicrosoftOffice suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom
East Midlands Recruitment Ltd
recording requests. o Provisioning desk and soft phones. Experience and skills required - Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 MicrosoftOffice Suite (Word/Excel/Powerpoint/Visio/Project). Windows Server 2016/2019/2022 Microsoft cloud services o Azure o Entra … ID o Microsoft 365 o Intune o SharePoint Windows Server roles DHCP, DNS, Active Directory, File and Print VOIP software solutions (Mitel/Horizon/3CX/8x8 etc) Basic networking experience o Understanding of common network devices: Firewalls, routers, switches, and access points o Cabling: Patching to switches and making cables. Methodical approach to investigating issues using tools More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM – 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM – 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank … for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills … Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and MicrosoftOffice administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Next Best Move
access Any other duties, appropriate to the grade of the post, as requested by the IT Applications Manager Skills and Experience Experience in developing D365 systems. Advanced proficiency in MicrosoftOffice skills, including Outlook, Word, Excel and PowerPoint and other applications such as Microsoft 365, SharePoint, Teams and OneDrive. Power Apps and Power Automate experience. Experience … developing MS Access applications. Experience in developing using VBA, using C# and .NET. Excellent organisational, communication, and stakeholder engagement skills. Qualifications Degree in a relevant field or equivalent experience. Microsoft Certification in D365 Systems Developer. (desirable). What’s on Offer £45,000 per annum Hybrid working (Central London office) Excellent benefits and the chance to work More ❯
Development Assistant to enhance our IT department and support our mission. Why Join Us? Be part of a vibrant team committed to sustainability and innovation. Enjoy a convenient office location, just an 11-minute walk from Acton Central train station. Benefit from a competitive salary and a supportive work environment. What You'll Do: As an IT Development … work temporarily in other areas of the business. Essential Requirements: To succeed in this role, you should have at least 3 years of relevant experience and possess: Proficiency in MicrosoftOffice and advanced skills in Microsoft Excel & VBA. Experience in SQL query writing. Script writing capabilities in languages such as JavaScript, Python, or PowerShell. Useful Skills … and Experience: While not essential, the following skills would be beneficial: 1st and 2nd line PC support experience. Familiarity with Microsoft Azure, SharePoint, and Entra ID. Experience with Oracle NetSuite, particularly Suite Script. Knowledge of Microsoft SQL Server administration and query writing. Understanding of Freemarker. What We Offer: 28 days of holiday (including bank holidays), increasing with service. More ❯
Development Assistant to enhance our IT department and support our mission. Why Join Us? Be part of a vibrant team committed to sustainability and innovation. Enjoy a convenient office location, just an 11-minute walk from Acton Central train station. Benefit from a competitive salary and a supportive work environment. What You'll Do: As an IT Development … work temporarily in other areas of the business. Essential Requirements: To succeed in this role, you should have at least 3 years of relevant experience and possess: Proficiency in MicrosoftOffice and advanced skills in Microsoft Excel & VBA. Experience in SQL query writing. Script writing capabilities in languages such as JavaScript, Python, or PowerShell. Useful Skills … and Experience: While not essential, the following skills would be beneficial: 1st and 2nd line PC support experience. Familiarity with Microsoft Azure, SharePoint, and Entra ID. Experience with Oracle NetSuite, particularly Suite Script. Knowledge of Microsoft SQL Server administration and query writing. Understanding of Freemarker. What We Offer: 28 days of holiday (including bank holidays), increasing with service. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
William Reed
resource is required Occasionally traveling to our other UK offices and onsite events to provide support as the business demands What you’ll need: Previous experience in an office-based role … IT or Tech Support-related role is desirable, but not essential) Experience troubleshooting software (Windows 10 and/or 11) and fault diagnosis of hardware is desirable Knowledge of MicrosoftOffice (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft 365 highly desirable Ability to demonstrate practicing knowledge of Windows 10 and Mac OS More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
resource is required Occasionally traveling to our other UK offices and onsite events to provide support as the business demands What you’ll need: Previous experience in an office-based role … IT or Tech Support-related role is desirable, but not essential) Experience troubleshooting software (Windows 10 and/or 11) and fault diagnosis of hardware is desirable Knowledge of MicrosoftOffice (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft 365 highly desirable Ability to demonstrate practicing knowledge of Windows 10 and Mac OS More ❯
of our clients based in Maidenhead within the technology industry are looking for an Client Administrator to join our close-knit team. This is a full-time, fully office-based position within a small, independent company where you'll play a key role in supporting our clients and ensuring smooth day-to-day operations. Key Responsibilities: Providing administrative … and general office duties Key Requirements: Previous administration or client support experience Excellent communication and organisational skills Strong attention to detail and ability to multitask Confident using MicrosoftOffice and general office systems More ❯
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum £30-£32k + Skill development & Caree
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Batley, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Pro-Connexions Ltd
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum £30-£32k + Skill development & Caree
IT support levels. Job Requirements: Relevant 2nd Line/Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating systems, focusing on Windows desktop technologies (Windows 10/11). Experience with asset and software management. Experience in a multi-domain environment. Proficiency in using and … troubleshooting MicrosoftOffice, including Word, Excel, and PowerPoint. Knowledge of Office 365, Identity Manager, Mobile Device Management, and build deployment solutions. Experience troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation). Understanding of PC hardware setup and configuration. Basic understanding of network concepts. Excellent interpersonal skills, with the ability to inspire user More ❯
as part of a team Highly detail-oriented, fast, and accurate with excellent organisational skills Strong organisational and time management skills with the ability to prioritise tasks Proficient in MicrosoftOffice Suite, MS Teams, SharePoint, and Microsoft 365 Comfortable with Excel and willing to enhance skills as required Some experience using Jira, Confluence and Microsoft Power BI would be advantageous Eager to learn and problem solve - be curious! Benefits: Flexibility Hybrid working - split your time between the office and home working Buy holiday scheme - flexible holidays that fit your lifestyle Summer Fridays - start your weekend early during summer months Remuneration Competitive salary- we value our workforce Company pension scheme Life assurance scheme … send your CV for this role. At Mortgage Brain we pride ourselves on being an equal opportunities employer. Candidates with relevant experience and job titles of; Business Support, Office Administrator, Administrative Support, Client Support Administrator, Administrative Assistant, Admin, Admin support may also be considered for this role. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mortgage Brain
as part of a team Highly detail-oriented, fast, and accurate with excellent organisational skills Strong organisational and time management skills with the ability to prioritise tasks Proficient in MicrosoftOffice Suite, MS Teams, SharePoint, and Microsoft 365 Comfortable with Excel and willing to enhance skills as required Some experience using Jira, Confluence and Microsoft Power BI would be advantageous Eager to learn and problem solve - be curious! Benefits: Flexibility Hybrid working - split your time between the office and home working Buy holiday scheme - flexible holidays that fit your lifestyle Summer Fridays - start your weekend early during summer months Remuneration Competitive salary- we value our workforce Company pension scheme Life assurance scheme … send your CV for this role. At Mortgage Brain we pride ourselves on being an equal opportunities employer. Candidates with relevant experience and job titles of; Business Support, Office Administrator, Administrative Support, Client Support Administrator, Administrative Assistant, Admin, Admin support may also be considered for this role. More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
remote support software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: MicrosoftOffice 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge … switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A valid UK More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum (plus excellent company benefits)
established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training … troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure … timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting MicrosoftOffice 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this More ❯
Newbury, West Berkshire, Berkshire, United Kingdom
Jiyu Consulting Ltd
established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training … troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure … timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting MicrosoftOffice 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this More ❯
is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows 10 and 11 Active Directory support Office365 MicrosoftOffice: Desktop versions LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. MIS (experience will be useful but not essential) Experience with Azure AD and More ❯
is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows 10 and 11 Active Directory support Office365 MicrosoftOffice: Desktop versions LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. MIS (experience will be useful but not essential) Experience with Azure AD and More ❯