Investment bank seeking to hire an AVP in their Technology, Data and Innovation (TDI) OperationsManagement (OM) central audit governance team in Birmingham. You will collaborate with ITIL service management SMEs to create robust audit related documentation to support the timely closure of internal and external/… regulatory findings. You will use your advanced documentation skills to articulate and evidence the work completed, in order to satisfy internal risk management scrutiny and demonstrate to auditors and regulators that the findings have been remediated. Your key responsibilities Working in close collaboration with IT service management process … skills and experience Experience writing formal process documentation for IT functions that stands up to audit scrutiny – e.g. policies, procedures, term of reference, senior management briefings Ability to scrutinise documentation in an objective, unbiased way, as though through the eyes of an auditor – to identify shortcomings, gaps, anomalies and More ❯
protect their digital assets and ensure robust compliance with global standards and regulations. You will be joining a dynamic team of professionals who offer operationsmanagement, engineering services and energy management solutions to companies in high-hazard industries such as the Oil and Gas, Energy and Chemical … ideally within a complex, multi-site organisation, with the ability to lead teams, set objectives and foster professional growth. Strong knowledge of enterprise risk management, regulatory compliance and offensive security strategies, with experience with Cyber Essentials Plus, ISO27002, CAFM, NIST frameworks and managing ISMS. Expertise in data protection laws More ❯
protect their digital assets and ensure robust compliance with global standards and regulations. You will be joining a dynamic team of professionals who offer operationsmanagement, engineering services and energy management solutions to companies in high-hazard industries such as the Oil and Gas, Energy and Chemical … ideally within a complex, multi-site organisation, with the ability to lead teams, set objectives and foster professional growth. Strong knowledge of enterprise risk management, regulatory compliance and offensive security strategies, with experience with Cyber Essentials Plus, ISO27002, CAFM, NIST frameworks and managing ISMS. Expertise in data protection laws More ❯
basis. We are seeking an experienced manager, ideally from a Technology Repair background, to lead a growing and diverse team and oversee the daily operations of the repair centre, ensuring efficient and effective service delivery to customers. What you'll be doing: Team Management - Lead, motivate and manage … a team of technical repair engineers and technicians in the repair centre, providing training, support and development. OperationsManagement - Oversee the repair process from tech intake to completion and deployment; ensuring timely and accurate repairs, implementing and monitoring workflows to optimise efficiency. Customer Service - Ensure high levels of … customer satisfaction by addressing enquiries, resolving complaints and maintaining strong internal and external relationships. Inventory Management - Monitor and manage inventory levels, including ordering parts, and supplies, and ensuring accurate record keeping and inventory control. Quality Control - Implement and maintain quality control procedures to ensure repairs meet all standards, conducting More ❯
excellence, innovation and teamwork, are the reason for px Group's continuing growth and success story. We aim to be the elite provider of operationsmanagement, engineering services and energy management solutions in high hazard, highly regulated industries nationally and as we grow, across Europe and globally. … Specialist at our Head Office. It is the responsibility of the ICT Network and Comms Specialist to assist the ICT team with the overall management, delivery, and deployment of all group network infrastructure and communication systems, ensuring that ICT policies and procedures are met. In this varied role, you More ❯
basis. We are seeking an experienced manager, ideally from a Technology Repair background, to lead a growing and diverse team and oversee the daily operations of the repair centre, ensuring efficient and effective service delivery to customers. What you'll be doing: Team Management - Lead, motivate and manage … a team of team leaders, technical repair engineers and technicians in the repair centre, providing training, support and development. OperationsManagement - Oversee the repair process from tech intake to completion and deployment; ensuring timely and accurate repairs, implementing and monitoring workflows to optimise efficiency. Customer Service - Ensure high … levels of customer satisfaction by addressing enquiries, resolving complaints and maintaining strong internal and external relationships. Inventory Management - Monitor and manage inventory levels, including ordering parts, and supplies, and ensuring accurate record keeping and inventory control. Quality Control - Implement and maintain quality control procedures to ensure repairs meet all More ❯
basis. We are seeking an experienced manager, ideally from a Technology Repair background, to lead a growing and diverse team and oversee the daily operations of the repair centre, ensuring efficient and effective service delivery to customers. What you'll be doing: Team Management - Lead, motivate and manage … a team of team leaders, technical repair engineers and technicians in the repair centre, providing training, support and development. OperationsManagement - Oversee the repair process from tech intake to completion and deployment; ensuring timely and accurate repairs, implementing and monitoring workflows to optimise efficiency. Customer Service - Ensure high … levels of customer satisfaction by addressing enquiries, resolving complaints and maintaining strong internal and external relationships. Inventory Management - Monitor and manage inventory levels, including ordering parts, and supplies, and ensuring accurate record keeping and inventory control. Quality Control - Implement and maintain quality control procedures to ensure repairs meet all More ❯
excellence, innovation and teamwork, are the reason for px Group's continuing growth and success story. We aim to be the elite provider of operationsmanagement, engineering services and energy management solutions in high hazard, highly regulated industries nationally and as we grow, across Europe and globally. More ❯
delivery of the programme and our obligations to society Providing advice, guidance, progress reports, and supporting documentation (or review) to stakeholders including Senior Leadership, OperationsManagement, Process Owners, Operators, Maintainers, and Occupants Adhering to Company Management System requirements, relevant Technical Standards & Legislation, and business controls. Professional, ethical More ❯
Network Coordinator to lead on running our memberships processes, organise activities and events for members, manage our systems and processes - including finance and website management - and contribute to the vision, strategy and culture of the organisation. We are committed to ensuring diversity and gender equality within our organisation and … achieve our goals, within our budget and provides a high quality service to our members and our wider community. Duties and Responsibilities Membership and OperationsManagement: Oversee annual membership renewals, new member requests to join and process payments as required. Event Management: Contribute to planning events that More ❯
AD (Active Directory), DNS, WSUS etc. VMware (to the extent of deploying and maintaining payloads) with NetApp SAN and Cohesity backups. Microsoft System Centre OperationsManagement and System Centre Configuration Manager Desirable skills: Enterprise Management tooling and agent deployment. Server Agents deployment and configuration e.g. Backup, AV More ❯
e.g., AD, DNS, WSUS). VMware experience (to the extent of deploying and maintaining payloads) with NetApp SAN and Cohesity backups. Microsoft System Centre OperationsManagement and System Centre Configuration Manager. Desirable skills: Enterprise Management tooling and agent deployment. Server Agents deployment and configuration (e.g., Backup, AV More ❯
and motivated ServiceNow Business Analyst (ITOM) to join a growing technology team. You'll play a pivotal role in understanding, enhancing, and supporting IT OperationsManagement (ITOM) processes through the ServiceNow platform. Key Responsibilities Analyse and document current "as-is" ITOM processes and identify enhancement opportunities Gather and … continuous improvement Promote Agile best practices, including SCRUM methodologies Essential Skills & Experience Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross More ❯
and motivated ServiceNow Business Analyst (ITOM) to join a growing technology team. You'll play a pivotal role in understanding, enhancing, and supporting IT OperationsManagement (ITOM) processes through the ServiceNow platform. Key Responsibilities Analyse and document current "as-is" ITOM processes and identify enhancement opportunities Gather and … continuous improvement Promote Agile best practices, including SCRUM methodologies Essential Skills & Experience Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross More ❯
Citi is seeking a Vice President within the Markets Operations organization supporting our Exchange Traded Derivatives and OTC Clearing business. The candidate will report to the Global Head of Data Control. The role includes significant interface with the firm's business and finance partners, internal technology, regulatory compliance, and … other Markets Operations teams. The candidate is expected to oversee and manage all day-to-day operations and controls associated with Cash and Trade reference data functions in support of NAM, EMEA, and APAC regions. Additional responsibilities include driving projects and initiatives aligned to organizational priorities of process … on supervisory support to staff while driving business analysis, project strategy, key metric delivery, and subject matter expertise relating to day-to-day futures operations management. In the near term, the candidate will be heavily involved in business analysis, testing, and migration support for a major platform replacement program More ❯
reliability, and plan manage, and collaborate to deliver sound, safe solutions. · Provide advice, guidance, progress reports, and supporting documentation to stakeholders including Senior Leadership, OperationsManagement, Process Owners, Operators, Maintainers, and Building Occupants. · Review Electrical Installation Certificates and Electrical Installation Condition Reports · Adhere to Company Management System More ❯
funding round with one of the World’s largest asset managers, DWS, and as we continue to grow rapidly, we are expanding our business operations team to further scale our impact across the industry. Position Overview We are seeking a highly motivated Fintech Business Analyst with 1-2 years … essential for supporting both the BizOps and Sales teams to drive the customer onboarding process. The ideal candidate will have a background in banking, management consulting or other quantitatively driven financial services roles, and will possess strong analytical skills, excellent initiative and meticulous attention to detail, coupled with an … with analysis and evaluation of new clients. Work closely with the sales and product teams to streamline and enhance the customer experience. 2. Platform OperationsManagement Support the processing of advances and repayments, ensuring accuracy and efficiency in transactions. Assist with design and implement robust operational processes and More ❯
funding round with one of the World’s largest asset managers, DWS, and as we continue to grow rapidly, we are expanding our business operations team to further scale our impact across the industry. Position Overview We are seeking a highly motivated Fintech Business Analyst with 1-2 years … essential for supporting both the BizOps and Sales teams to drive the customer onboarding process. The ideal candidate will have a background in banking, management consulting or other quantitatively driven financial services roles, and will possess strong analytical skills, excellent initiative and meticulous attention to detail, coupled with an … with analysis and evaluation of new clients. Work closely with the sales and product teams to streamline and enhance the customer experience. 2. Platform OperationsManagement Support the processing of advances and repayments, ensuring accuracy and efficiency in transactions. Assist with design and implement robust operational processes and More ❯
funding round with one of the World’s largest asset managers, DWS, and as we continue to grow rapidly, we are expanding our business operations team to further scale our impact across the industry. Position Overview We are seeking a highly motivated Fintech Business Analyst with 1-2 years … essential for supporting both the BizOps and Sales teams to drive the customer onboarding process. The ideal candidate will have a background in banking, management consulting or other quantitatively driven financial services roles, and will possess strong analytical skills, excellent initiative and meticulous attention to detail, coupled with an … with analysis and evaluation of new clients. Work closely with the sales and product teams to streamline and enhance the customer experience. 2. Platform OperationsManagement Support the processing of advances and repayments, ensuring accuracy and efficiency in transactions. Assist with design and implement robust operational processes and More ❯
teams , ensuring optimal performance and team wellbeing ✅ Leading the delivery and development of SaaS product roadmaps, ensuring alignment with business strategy ✅ Managing service desk operations, including incident resolution and change requests ✅ Driving data-led decision-making by refining operational metrics, KPIs, and processes to enhance service delivery ✅ Identifying operational … needs and product development, ensuring customer-centric enhancements What We’re Looking For: A strong leader with experience in Service Delivery, Product Support, or OperationsManagement Ability to manage and motivate teams, driving efficiency and customer satisfaction Experience in SaaS product delivery, with a customer-first approach Strong … analytical skills to track performance metrics and implement improvements Excellent stakeholder management and relationship-building skills What’s in it for You? ✨ Competitive salary ✨ Remote Working options/Flexible working ✨ 25 days holiday ✨ Company pension scheme & additional benefits If you’re looking for a role where you can truly More ❯
Kingston Upon Hull, England, United Kingdom Hybrid / WFH Options
Transition Partners
teams , ensuring optimal performance and team wellbeing ✅ Leading the delivery and development of SaaS product roadmaps, ensuring alignment with business strategy ✅ Managing service desk operations, including incident resolution and change requests ✅ Driving data-led decision-making by refining operational metrics, KPIs, and processes to enhance service delivery ✅ Identifying operational … needs and product development, ensuring customer-centric enhancements What We’re Looking For: 🔹 A strong leader with experience in Service Delivery, Product Support, or OperationsManagement 🔹 Ability to manage and motivate teams, driving efficiency and customer satisfaction 🔹 Experience in SaaS product delivery, with a customer-first approach 🔹 Strong … analytical skills to track performance metrics and implement improvements 🔹 Excellent stakeholder management and relationship-building skills What’s in it for You? ✨ Competitive salary ✨ Remote Working options/Flexible working ✨ 25 days holiday ✨ Company pension scheme & additional benefits If you’re looking for a role where you can truly More ❯
Radio, and Online Audience Measurement Services. We are a multi-disciplinary team with a wide range and depth of skills in IT hardware, software, operationsmanagement, and measurement technology. You will work with a team of 7 other Support Engineers to support our panel operations people across … service. Key Responsibilities Evaluate, log, and resolve client issues and service requests daily via JIRA Service Desk. Perform system upgrades, backups, and ensure stable operations across platforms. Conduct thorough system testing to maintain reliability and performance. Provide first and second-line support, including installation and configuration of bespoke applications More ❯
Radio, and Online Audience Measurement Services. We are a multi-disciplinary team with a wide range and depth of skills in IT hardware, software, operationsmanagement, and measurement technology. You will work with a team of 7 other Support Engineers to support our panel operations people across … service. Key Responsibilities Evaluate, log, and resolve client issues and service requests daily via JIRA Service Desk. Perform system upgrades, backups, and ensure stable operations across platforms. Conduct thorough system testing to maintain reliability and performance. Provide first and second-line support, including installation and configuration of bespoke applications More ❯
london, south east england, united kingdom Hybrid / WFH Options
Kantar Media
Radio, and Online Audience Measurement Services. We are a multi-disciplinary team with a wide range and depth of skills in IT hardware, software, operationsmanagement, and measurement technology. You will work with a team of 7 other Support Engineers to support our panel operations people across … service. Key Responsibilities Evaluate, log, and resolve client issues and service requests daily via JIRA Service Desk. Perform system upgrades, backups, and ensure stable operations across platforms. Conduct thorough system testing to maintain reliability and performance. Provide first and second-line support, including installation and configuration of bespoke applications More ❯
of the foremost global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately … delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our … scale end-to-end SSC sales cycles or transformations for global clients Bonus Points: Bachelor's degree with a focus in supply chain, Logistics, OperationsManagement, business or other related field strongly preferred Knowledge as a global domain expert in one or more of the following offerings Supply More ❯