Operations Management Jobs in the UK

26 to 50 of 133 Operations Management Jobs in the UK

ServiceNow Implementation Specialist

United Kingdom
Hybrid / WFH Options
Capgemini
for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT … Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions Use UI Builder and Service … Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules and external More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Learning and Development Operations Manager

Chester, Cheshire, United Kingdom
Hybrid / WFH Options
NHS
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across … service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality … and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Non-Conformance Coordinator

bristol, south west england, United Kingdom
Hybrid / WFH Options
Capgemini Engineering
the role you're considering Capgemini Engineering are looking to recruit Concessions Coordinators with knowledge of non-conformance within aerospace engineering. A Programme/Operations Management activity that includes accountability for ensuring disposition and turnaround time of non-conformance submissions. Operational data regarding manufacturing concessions, production of metrics … and KPI data from management tool, reporting to client Tech Leads and Programme Leads, liaising with on-site Capgemini Engineering and client engineers, monitoring client Kanban tool and allocation of work to the permanent and subcontract team. Hybrid working: The places that you work from day to day will … and welcoming environment, for everyone. Your skills and experience • Leadership experience and ability to take accountability and direct resources to achieve goals • Programme/Operations management experience and a proven track record of delivering improvements • Works well in a team, but can also work on own initiative • Understanding More ❯
Posted:

AV Operations Manager

Manchester, North West, United Kingdom
Ecruit
AV Operations Manager£40,000 basic + Bonuses, OTE £60,000 Manchester The Role Do you have 5+ years experience managing operations and leading teams to success? Can you combine technical AV expertise with the ability to deliver complex projects on time and on budget?If so, we … have an exciting opportunity for you. We are looking for an experienced Operations Manager to oversee our AV operations and event production initiatives. You will lead the planning, execution and delivery of AV operations and event production, ensuring the highest quality service for our clients. From managing … organisation, and leadership. If youre ready to make an impact in a growing team, we want to hear from you. Key Responsibilities: Audio-Visual Operations: Oversee all aspects of AV operations, including project planning, execution, and evaluation Manage inventory, equipment maintenance, and logistics for AV installations and events More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Operations Director

South Yorkshire, United Kingdom
Hybrid / WFH Options
Ford & Stanley Executive Search
Opportunity Brief: Operations Director Ford & Stanley Executive Search (Part of the Ford & Stanley Group) are a leading Executive search firm to the UK, North American and European Engineering, Technology, Sustainability & Heavy Manufacturing industries. Our search directors, search consultants and research teams specialise in all horizontal functions of our client … s organisation with expertise spanning engineering, commercial, procurement, HR, IT, finance, HSQE, sales, projects, operations and c-suite. We are trusted by over 100 leading organisations when they seek to make a leadership appointment, be that a permanent appointment or an interim solution. We have been retained and appointed … by our client on the search for an Operations Director who will play a pivotal role in overseeing and optimising the delivery of engineering solutions across projects and operations within the business. Below you will find an ‘opportunity brief’ developed from notes taken during the scoping meeting (Situational More ❯
Employment Type: Permanent
Salary: £80000 - £90000/annum
Posted:

Business Development Manager

Colchester, Essex, United Kingdom
Spider
where appropriate act as client liaison to increase trust and develop ongoing relationships. About you: You should have strong experience in business development and operations management in a similar role, preferably within the construction industry such as energy/renewables/infrastructure. You will be a motivated sales … principles, and the ability to thrive in a fast-paced, dynamic environment. You are self-driven with a goal-oriented mindset. Qualifications in business management, operations, or a related field are desirable. If you feel you would suit this role, please forward an up-to-date CV as More ❯
Employment Type: Permanent
Salary: GBP 47,000 Annual
Posted:

Operations Analyst

London Area, United Kingdom
Fidarsi
Fidarsi are partnering with a digital asset firm who are looking to expand their operations team. The Operations team is responsible for managing the digital asset services which includes client onboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In … the initial stages a high degree of project support and business analysis will be required. As part of an agile team, the Operations Analyst will be expected to be flexible and to assist across both the global Operations team and wider organisation as directed by their reporting line. … The Operations Analyst will work within the Admin Operations team to ensure the business fulfils its obligations both to its clients and its regulators. There is also a requirement to centrally coordinate, manage and control daily processes to ensure outstanding exceptions are addressed on a timely basis and More ❯
Posted:

Operations Analyst

london, south east england, united kingdom
Fidarsi
Fidarsi are partnering with a digital asset firm who are looking to expand their operations team. The Operations team is responsible for managing the digital asset services which includes client onboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In … the initial stages a high degree of project support and business analysis will be required. As part of an agile team, the Operations Analyst will be expected to be flexible and to assist across both the global Operations team and wider organisation as directed by their reporting line. … The Operations Analyst will work within the Admin Operations team to ensure the business fulfils its obligations both to its clients and its regulators. There is also a requirement to centrally coordinate, manage and control daily processes to ensure outstanding exceptions are addressed on a timely basis and More ❯
Posted:

General Manager - 1 Year Fixed Contract Poole

Poole, Dorset, United Kingdom
Quostar
Team: Business Operations Reports to: Managing Director Location: Poole We are seeking an experienced and dynamic General Manager to join our team on a maternity cover basis for 1 year. This role offers an exciting opportunity for a motivated professional to lead and oversee daily operations, ensuring efficiency … accurate financial planning. Provide reporting for our Senior Leadership Team, supporting strategic decision-making. Conduct P&L reviews, reporting monthly financial adjustments. Manage billing operations, including issuing invoices, reviewing recurring revenue, and ensuring accuracy. Raise payments and conduct bank reconciliation. Support credit control processes, ensuring timely payment collection and … financial stability. Issue customer statements and direct debit notifications, ensuring accurate billing communication. Oversee and optimise the finance suite systems and workflows. Operations: Lead the Business Services team, providing leadership, management, and accountability to ensure operational efficiency, team development, and business success. Identify areas of improvement in operational More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Operations Analyst

london, south east england, united kingdom
Fidarsi
Fidarsi are partnering with a digital asset firm who are looking to expand their operations team. The Operations team is responsible for managing the digital asset services which includes client onboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In … the initial stages a high degree of project support and business analysis will be required. As part of an agile team, the Senior Operations Analyst will be expected to be flexible and to assist across both the global Operations team and wider organisation as directed by their reporting … line. The Senior Operations Analyst will work within the Admin Operations team to ensure the business fulfils its obligations both to its clients and its regulators. There is also a requirement to centrally coordinate, manage and control daily processes to ensure outstanding exceptions are addressed on a timely More ❯
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Technical Lead / Product Owner - Insurance / Service Now

London Area, United Kingdom
mbf
Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architectural principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities for enhancing business operations. Oversee and manage the end-to-end delivery of IT projects, ensuring timely completion … implementing complex, highly configurable technologies, ideally ServiceNow Customer and Industry Workflow Solutions. Advanced proficiency in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration More ❯
Posted:

Technical Lead / Product Owner - Insurance / Service Now

london, south east england, united kingdom
mbf
Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architectural principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities for enhancing business operations. Oversee and manage the end-to-end delivery of IT projects, ensuring timely completion … implementing complex, highly configurable technologies, ideally ServiceNow Customer and Industry Workflow Solutions. Advanced proficiency in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration More ❯
Posted:

Service Delivery Manager

London, United Kingdom
N Consulting Limited
Role: Service Delivery Manager Location: London, UK (Onsite) Type: Permanent Responsibilities: Experience in hardcore infrastructure management, not just process management. Handle service desk, end-user services, and datacenter teams. Collaborate with offshore teams. Domain knowledge in Azure and AWS cloud environments. Work on migration and transformation projects. Focus on … least 5 years directly working with customers on-site. Bachelor's degree or equivalent certifications. Minimum of 5 years hands-on experience in Infrastructure Operations, Network Operations, and Service Desk. Experience in project/program management in relevant areas like Service Desk, Infrastructure Planning, and Network Planning. …/offshore models and 3-tier models (offshore, account, customer) is a plus. Experience in a multi-national/multi-cultural environment with strong operations management skills (preferably ITIL Certified). Ability to handle/negotiates with customers and/or senior account personnel. Excellent documentation, presentation, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ServiceNow Developer

City of London, London, United Kingdom
Experis
months Remote Inside IR35 - Umbrella only Job Overview: We are seeking a highly technical ServiceNow Developer with in-depth expertise in IT Service Management (ITSM) and IT Operations Management (ITOM). The ideal candidate will design, develop, and implement solutions within the ServiceNow platform, optimizing IT processes … ensuring seamless service delivery in complex IT environments. Key Responsibilities: ServiceNow Development : Customize and configure ITSM and ITOM modules, including Incident, Change, Problem, Request Management, Discovery, Event Management, and Orchestration. Technical Expertise : Develop and maintain workflows, scripts, and integrations to support ITSM/ITOM functionalities. Collaboration : Work closely … Required Skills: Extensive experience (3-5+ years) in ServiceNow development, including ITSM and ITOM modules. Advanced knowledge of ITSM processes (Incident, Problem, Change Management, etc.) and ITOM capabilities (Discovery, Event Management, Orchestration). Strong understanding of integration technologies (REST APIs, SOAP, JSON) and system architecture. If you More ❯
Employment Type: Contract
Posted:

Operations Support

London Area, United Kingdom
Hybrid / WFH Options
Anson McCade
Operations Support Analyst Location: London (Hybrid) Salary: Up to £55k Benefits: Performance Bonus, Significant Pension Scheme, Private Medical Cover & more. About the Role This is your opportunity to join a FTSE 100 global technology group that’s delivering consecutive years of growth while making the world a safer, cleaner … and healthier place. Our client works on life-changing projects across health, safety, and environmental sectors — and is looking for an Operations Support Analyst to join its digitally-driven transformation journey. As part of a dynamic operations team, you'll take ownership of the operations stream across … the product roadmap Build strong vendor relationships and help uphold service standards What You’ll Bring 2–3 years of experience in enterprise IT operations, ideally in a global setting Proven ability to manage stakeholder expectations and escalations Confident with service operations, performance reporting, and process analysis Background More ❯
Posted:

Operations Support

london, south east england, united kingdom
Hybrid / WFH Options
Anson McCade
Operations Support Analyst Location: London (Hybrid) Salary: Up to £55k Benefits: Performance Bonus, Significant Pension Scheme, Private Medical Cover & more. About the Role This is your opportunity to join a FTSE 100 global technology group that’s delivering consecutive years of growth while making the world a safer, cleaner … and healthier place. Our client works on life-changing projects across health, safety, and environmental sectors — and is looking for an Operations Support Analyst to join its digitally-driven transformation journey. As part of a dynamic operations team, you'll take ownership of the operations stream across … the product roadmap Build strong vendor relationships and help uphold service standards What You’ll Bring 2–3 years of experience in enterprise IT operations, ideally in a global setting Proven ability to manage stakeholder expectations and escalations Confident with service operations, performance reporting, and process analysis Background More ❯
Posted:

Head of customer connections

Warrington, Cheshire, North West, United Kingdom
NMS Recruit
and resolving issues efficiently and effectively. Data Analysis: Use data-driven insights to inform decision-making, ensuring resource levels align with performance targets. Stakeholder Management: Collaborate with senior leadership, operations teams, and HR to align resource strategies with broader business objectives. Reporting: Develop and maintain performance dashboards, providing … visibility on resource utilization, demand trends, and KPIs. Risk Management: Identify potential resource shortfalls and implement contingency plans to mitigate disruption. Technology Integration: Lead the adoption and optimization of workforce planning tools and systems to improve forecasting accuracy and decision-making. Key Skills & Competencies Strong analytical and forecasting skills … with experience using data-driven insights. Expertise in telecoms resource planning, including network build, field operations, and customer support environments. Proven leadership experience with the ability to manage cross-functional teams. Excellent stakeholder management and communication skills. Strong organizational and problem-solving abilities. Proficiency in workforce management More ❯
Employment Type: Permanent
Salary: £80,000
Posted:

Operations Administraor

Coleraine, County Londonderry, Northern Ireland, United Kingdom
Omega Resource Group
Job Title: Operations Administrator Location: Coleraine Pay Range/details: £32,000 per annum Contract Type: Permanent Omega are supporting one of the largest family-operated businesses across Northern Ireland in their search for a skilled and experienced Operations Administrator to join their team due to a new … contract win. As an Operations Administrator, you will play a pivotal role in supporting our operational infrastructure by providing both technical expertise and administrative support. You will work closely with various teams to ensure seamless execution of operational processes, helping us maintain and continually improve our customer service levels. … Key Responsibilities - Operations Administrator Release and process all orders from our POS to the WMS, and back to the POS, ensuring clean and accurate invoicing. Administer and maintain technical systems and tools used in day-to-day operations. Collaborate with internal stakeholders to identify areas for process improvement and More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Network and Freight General Manager

Derby, Derbyshire, East Midlands, United Kingdom
Ascott Transport Ltd
Manager will oversee and manage ATL's freight network, ensuring operational efficiency, strategic growth, and regulatory compliance. This key leadership role includes managing transportation operations, vendor relations, and route optimization while leading a team to drive service quality and customer satisfaction. Hours of Work : 08;00-16:30 Key … Responsibilities : Strategic Planning & Operations Management Develop and execute strategies for efficient freight operations across multiple sites. Optimize transportation routes and schedules to maximize efficiency and cost-effectiveness. Coordinate the movement of goods to meet customer delivery requirements. Oversee day-to-day operations to maintain high service … levels and satisfaction. Team Leadership & Management Lead, mentor, and develop teams including managers and X-Dock operatives. Foster a culture of continuous improvement and operational excellence. Define KPIs and performance targets aligned with company goals. Carrier & Vendor Management Build and maintain strong relationships with carriers, logistics providers, and More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Senior Product Director, Strategy & PMO, Development and CMO Tech

London, United Kingdom
GlaxoSmithKline
Pennsylvania - Upper Providence, GSK HQ Posted Date: Jan 3 2025 The Development and CMO Tech Function is responsible for delivering innovative solutions for Clinical Operations, Biostatistics, Precision Medicine, Safety, Regulatory, Quality, Portfolio and the Office of the Chief Medical Officer. These solutions span the entire clinical development lifecycle, including … play a critical role in driving cohesion and execution excellence across Development and CMO Tech product families. The role is accountable for strategy, portfolio, operations, organizational decision-making support and fostering cross-functional collaboration to maximize value and impact of Development and CMO Tech. This role will provide YOU … streamlined reporting for stakeholder decision making. Governance & Funding: Develop ambitious funding proposals to secure annual investment, ensuring optimal allocation to priority strategies. Oversee financial management across all funding sources to deliver to budget. Lead governance processes to promote transparency, track progress, and maximize value delivery. Portfolio Management: Lead More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Performance Manager, Amazon Shipping

London, United Kingdom
Amazon
role, you will have exceptionally strong data skills. You will use these data skills to create custom data through SQL, while using your stakeholder management skills to influence stakeholders. We are looking for a highly motivated individual to lead initiatives to optimize delivery speed and order fulfillment performance across … logistics operations, driving continuous improvement in customer delivery times and order completion rates. Key job responsibilities Key Responsibilities: • Monitor and analyze end-to-end delivery performance metrics, from order receipt to customer delivery • Track and improve key metrics including on-time delivery, order accuracy, and fulfillment rates • Identify bottlenecks … to implement improvements • Lead root cause analysis for delivery delays and missed targets BASIC QUALIFICATIONS Requirements: • 5+ years experience in logistics, supply chain, or operations management • Strong analytical skills with experience in logistics metrics and KPIs • Proven track record of implementing delivery performance improvements • Experience with transportation management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Processing Supervisor

London, United Kingdom
Forward Assist Recruitment
Operations Processing Supervisor - our client is looking for an ex-military experienced people manager with technical skills as the business reconditions phones, iPads, desktops on a huge scale. Location: E11 Salary 32,000 Job Summary: Our client is seeking an Operations Processing Supervisor to oversee the day-to … day operations of inbound processing and ensure efficient workflow within the operational team. This role will involve managing change requests from the QEC Manager and Operations Manager, resolving day-to-day employee issues, and focusing on efficiency metrics, units per hour (UPH), and the value of stock throughput. … Key Responsibilities: Daily Operations Management: Oversee the day-to-day running of inbound processing operations, ensuring that all activities are carried out efficiently and according to organisational standards. Monitor operational performance, focusing on maximizing UPH and stock throughput while maintaining quality and safety standards. Change Requests Oversight More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 34,000 Annual
Posted:

Head of Revenue Operations

London, United Kingdom
GlobalData Plc
of our teams that have shaped our success and will continue to do so in the future. The role As the Head of Revenue Operations, you will be responsible for aligning and enabling the performance of our sales, customer success, and marketing teams. You will drive operational excellence across … structured capability uplift programs (skills, methodologies, playbooks) across the revenue organization. Leverage Highspot to deliver and track enablement content, playbooks, and best practices. Revenue Operations Management Own the configuration, administration, and optimization of Salesforce, Gong, Planhat, and Highspot. Develop and refine scalable revenue processes (lead management, forecasting … planning for go-to-market initiatives (territory planning, quota setting, incentive design). What we're looking for 8+ years of experience in Revenue Operations, Sales Operations, or related leadership roles, preferably in a SaaS or subscription-based company. Deep hands-on experience with Salesforce administration and revenue More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Engineer- Technology Management

Barrow-in-Furness, Cumbria, North West
BAE Systems
Job title: Principal Engineer - Technology Management Location: Barrow in Furness We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Support the Infrastructure technology team delivering their duties ensuring plant … and outputs to feed back into the business to enable key decisions to be made Your skills and experiences: Experience in facility and site management Excellent Stakeholder Management & Networking Skills Previous Experience of Design and operational Engineering Continuous Improvement and technology development Experience Operations Management Experience … Cycle2work and employee discounts - you may also be eligible for an annual incentive. The SSNA Infrastructure Technology Team: These roles support the Infrastructure Senior Operations Manager (Technology Specialist) carry out their duties and role within the SSNA Infrastructure technology team. The role supports the delivery of plant, systems, tooling More ❯
Employment Type: Permanent
Posted:

Operations Manager

London, United Kingdom
Improbable Ltd
Venture Builder model, we need operational expertise to help us turn bold ideas into high-impact businesses within a world-class innovation ecosystem. As Operations Manager, you'll be at the core of this transformation, ensuring our ventures achieve their ambitious goals whilst operating smoothly. You won't just … grow partnerships to ensure smooth collaboration, contract adherence, and effective cross-stakeholder communication, enabling seamless execution across multiple ventures. What we're looking for: Operations Expertise - Experience in Operations Management, particularly in Business Planning, Internal Comms, and Change Management. Project & Resource Management - Proven background in project … management, with hands-on experience using project and resource management tools. Bonus points if you've built insight dashboards to support strategic decision-making. Adaptability in Fast-Paced Environments - Comfortable managing multiple priorities and shifting gears quickly without losing focus. You thrive in high-growth, dynamic settings where More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Operations Management
10th Percentile
£38,275
Median
£45,628
75th Percentile
£52,438
90th Percentile
£85,875