26 to 50 of 224 Operations Management Jobs in the UK

strong reputation in the industry. Join us in our mission to inspire and drive positive change within the recruitment landscape. ROLE OBJECTIVE We are seeking an experienced HR and Operations Manager to join our dynamic team at Goaco. The ideal candidate will own and continuously improve Goaco's end-to-end onboarding experience and core HR functions, and develop … department worldwide. This role will ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Onboarding & HR Operations: Design and manage a seamless global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core … HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations, ensuring alignment with local laws and industry best practices. Act as the primary HR contact for employees globally, providing consistent support across regions. More ❯

In this role, the Service Delivery Manager will work to manage the customers overall operational expectation and requirements. This will entail working with cross-functional groups from development to operations and consulting services to sales to ensure work is prioritised and managed, and to ensure and lead full communication with the customer. The Service Delivery Manager will not only … train and mentor within the company, but will also assist in accomplishing organisational goals. This individual is expected to be a have a firm grasp on customer satisfaction, project management concepts, service-level management and escalation processes and procedures. Job Description Comcast Technology Solutions' purpose is to be the most valued partner to those leading the future of … as necessary to come to a quick resolution, and follow up with RCA investigations Identify and work with internal teams and customer on proactive service improvement initiatives Interface with Operations Management to improve network health and performance, application support and internal development projects. Help to develop and drive a customer centric culture that puts the customer at the More ❯

One of our large Financial clients is currently looking for an IT Messaging Support Engineer with experience in Real Time Messaging, Skype for Business, Mattermost/Symphony. The Collaboration Operations Support Analyst is responsible for supporting the Unified Communications collaboration environment. This role involves application analysis, daily operations management, handling critical client escalations, and managing production changes … SQL Database, networking & voice technologies. Knowledge of Linux servers, networking, and storage technologies. Experience with virtual platforms (client and server) and Microsoft Office products. Experience with incident, change & problem management disciplines and Remedy ITSM. Desired Skills/Experience Telephony and network experience. ITIL Certification and understanding of ITIL principles, functions, and processes is a plus. Job Responsibilities: Support IT More ❯

responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Director + stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with Registration, Compliance and Regulatory program teams for investigation, RC/PA finalization and seeking directors and higher approval and alignment. Key job responsibilities The role … executive escalation processes. A crucial aspect of the role is empowering teams to make independent decisions while maintaining unbiased investigations and high standards. The RMM engages directly with senior management and director-level stakeholders across Registration, Compliance, and Regulatory programs, seamlessly coordinating between risk, program, product, and operations management. They are responsible for aligning senior stakeholders on executive … escalation strategies to consistently meet SLAs, particularly during disagreements, while developing comprehensive strategies for team growth and development. Success in this role requires exceptional stakeholder management, strategic thinking, and the ability to balance risk mitigation with operational efficiency. About the team The Selling Partner Trust & Integrity organization balances effective fraud prevention with enabling legitimate business growth on Amazon's More ❯

your role, team and you as an individual so we are here to support and discuss this with you during the interview process. We are looking for two Senior Operations Managers at Moonpig Tamworth who will be responsible for leading and managing the daily warehouse and fulfillment operations. This role ensures that operations run efficiently, safely, and cost … effectively while meeting performance targets. The Senior Operations Manager plays a key part in driving operational excellence, preparing for peak periods, and delivering results that align with Moonpig's strategic goals. This role is critical to the success of the Tamworth operations, directly influencing efficiency, safety, and profitability. The Senior Operations Manager ensures the smooth delivery of … operations during peak periods and everyday functions, maintaining high standards of customer service and operational excellence. Main Responsibilities: Operational management and coordination Peak planning and execution Budget planning and cost management Project management and continuous improvement Staff development, training, and onboarding Health & Safety compliance Performance monitoring and reporting Management and Leadership Responsibilities: Lead and inspire More ❯

of the UK’s most iconic digital brands? At Gumtree , we’re transforming into a modern marketplace for the Home making every transaction effortless and secure. As Pay & Ship Operations Manager , you’ll play a vital role in the operational launching and scaling of our Pay & Ship model. You’ll build scalable customer-focused workflows co-ordinating with Operations … to unlock our potential... and maybe yours too? Location: London, hybrid working applies with 3 days in the office. About the role: This is a newly created Customer Service Operations role to support and scale processes around a key new product launch that will introduce Payments and Shipping functionality to the Gumtree platform (transactions and delivery). You’ll … associated operational processes to ensure fulfilment of all operational processes, escalation paths, and agent training programs across listings, orders, shipping, payments, returns, and disputes. Managing day-to-day support operations, you’ll ensure timely resolution of fulfilment and payment issues while identifying key contact drivers and developing strategies to reduce support volumes and FTE needs. You’ll have a More ❯

years directly working with customers, and 2-3 years with the current organization. Bachelor's degree or equivalent certifications. Minimum of 4 years of hands-on experience in Infrastructure Operations, Network Operations, or Service Desk. Experience in Project/Program Management in areas like Service Desk, Infrastructure Planning, and Network Planning. Specific experience with onshore/offshore … models and 3-tier models (offshore, account, customer) is a plus. Experience working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with the ability to analyze data to drive improvements. Ability to handle negotiations with customers and senior account personnel. Excellent documentation, presentation, and communication skills. Knowledge and experience in at … least five of the nine areas of Project Management. Skills to succeed as a project leader, project/Program office manager, or change initiative manager. Working toward professional Project Management certification is recommended. As a manager, provide direction to staff to meet schedules and resolve operational issues. Apply advanced Project Management principles, theories, and concepts, and related disciplines. More ❯

Service Delivery Manager to join their Technology Services function on an initial 12-month fixed-term basis. This is a hybrid role that sits between Service Delivery and Helpdesk Management where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service … run. They’ve got the complexity of a multi-site, multi-national setup, but without the red tape of a large corporate. Core Responsibilities: Lead the day-to-day operations of the internal IT support team Act as the main escalation point for service-related incidents, making sure issues are routed and resolved quickly Maintain oversight of core ITSM … processes which includes - incident, request, and change management Participate in weekly delivery/change meetings, helping to shape the approach and assess business impact Guide operational tooling improvements and help prioritise internal service enhancements Manage relationships with suppliers for hardware, mobile, and connectivity reviewing contracts and spend What They’re Looking For: Experience in IT Service Delivery or Helpdesk More ❯

Service Delivery Manager to join their Technology Services function on an initial 12-month fixed-term basis. This is a hybrid role that sits between Service Delivery and Helpdesk Management where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service … run. They’ve got the complexity of a multi-site, multi-national setup, but without the red tape of a large corporate. Core Responsibilities: Lead the day-to-day operations of the internal IT support team Act as the main escalation point for service-related incidents, making sure issues are routed and resolved quickly Maintain oversight of core ITSM … processes which includes - incident, request, and change management Participate in weekly delivery/change meetings, helping to shape the approach and assess business impact Guide operational tooling improvements and help prioritise internal service enhancements Manage relationships with suppliers for hardware, mobile, and connectivity reviewing contracts and spend What They’re Looking For: Experience in IT Service Delivery or Helpdesk More ❯

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI … Join us. YOUR IMPACT As an ITOM Solutions Consultant, you will play a critical role in driving sales and helping prospects understand the strategic value of OpenText's IT Operations Management solutions. You will work closely with customers to understand their IT ecosystems and business needs, providing a comprehensive view of how OpenText’s solutions can support their … a trusted advisor. Collaborate with customers to develop scalable, adaptable solutions aligned with their evolving business needs. Work with Account Executives to communicate the value of OpenText’s IT Operations Management solutions. Develop technical demonstrations, proof of concepts, and deliver tailored customer presentations. Assist with relationship management, technical sales information, and tools. Represent OpenText at trade shows More ❯

team. National Grid is hiring a Principal Product Owner. This is a hybrid opportunity based from our Warwick office. Job Purpose As the Product Owner for ServiceNow IT Service Management (ITSM) & IT Operations Management (ITOM) , you act as the bridge between needs and wants of the IT operations customer, and the vendor's capability roadmap. Representing … of Concept and Proof of Value initiatives to assess the feasibility and desirability of new features and capabilities. Support Change Initiatives : Advocate for the digital enablement of IT Service Management and IT Operations Management, including the introduction of AI-driven workflow automation. About you ServiceNow Expertise : A deep understanding of ServiceNow ITSM and ITOM modules, including Incident … Problem, Change, Request, Knowledge Management, Event Management, Service Mapping, and AIOps. Familiarity with ServiceNow's platform architecture, scripting, and integration capabilities is essential. Certifications : Required certifications include ServiceNow Certified Implementation Specialist (ITSM & ITOM) and SAFe Product Owner/Product Manager (POPM). ITIL 4 Foundation or higher is also required, with a preference for ServiceNow Certified System Administrator More ❯

enterprise IT security architecture. Defining and enforcing technical security standards and operational policies. Driving “Security by Design” in relevant business areas. Integrating IT Security into IT processes (IT service management, IT operations management). Establishing IT security in projects (security concepts, security reviews) and overseeing the whole project portfolio regarding security relevance and priorities. Establishing processes for … security operations, including running the security operations center/cyber defence center. Managing the international IT security organization and its team of security experts. Coordinating external IT security suppliers and operators. Planning and performing technical and procedural IT Security audits in the areas of architecture, engineering, and operations. Reporting vulnerabilities and technical risks to the CIO and CISO. … etc.). Profound knowledge of security norms and standards (ISO 27001, NIST, CIS, GMP). Profound knowledge of enterprise IT Security solutions. Strong experience in Security monitoring/Security Operations Centre (SOC). Thrives on change, showing an ability to constantly develop IT security. Ability to build relationships and interact effectively with internal and external parties. Excellent communication skills More ❯

including suppliers) as coordinated by Quality Management. Deploying and assessing product quality assurance processes and identify areas for improvement; Ensuring the correct interface and support to Programmes, Engineering and Operations management teams for all product assurance matters. What are we looking for? Minimum HNC/HND in Engineering or Quality Assurance Practitioner of current QA problem solving and … quality assurance, or a similar role. Strong communication and interpersonal skills. Strong analytical and problem-solving skills, ability to run reports in Excel, use SAP QM system, and document management tools. An ability to implement quality standards and monitor quality performance. Here's what's in it for you This is a great opportunity to join a vibrant and More ❯

Senior IT Operations Manager - Cardiff Senior IT Operations Manager with strong operational IT experience in heading up an IT team across several areas including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They … s supporting this alongside the Director of IS. Experience Required: Experience in a similar senior IT role i.e. Head of IT/Head of IT Services/Senior IT Operations Manager Hands-on operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT … operations management Experience within the legal sector or a professional services environment would be a bonus Ability to implement and lead large-scale IT projects Experience working in a Microsoft Cloud environment The role: Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft More ❯

Join to apply for the Senior Manager -Knowledge & Asset Management role at PwC 3 months ago Be among the first 25 applicants Join to apply for the Senior Manager -Knowledge & Asset Management role at PwC Get AI-powered advice on this job and more exclusive features. Job Description & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support at PwC will focus on providing front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems software and hardware. Working … address and resolve issues in a timely and efficient manner through a variety of mediums/channels. The guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels. Our Information Technology Service Management (ITSM) team helps develop and drive service management processes, workflows and support tools to More ❯

Fidarsi are partnering with a Digital Asset firm who are looking to hire an Operations Manager. The Operations team is responsible for managing the digital asset services which includes client onboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In the initial stages a high degree of project support and … business analysis will be required. The Operations Manager will be responsible for leading the Admin Operations team, to ensure it fulfils its obligations both to its clients and its regulators, assuming accountability for managing all digital Admin operations services, including resource management and oversight, operational client onboarding, monitoring of daily controls, MI reporting, and timely issue … all client requests including exception handling to ensure exceptions are actively managed to resolution on a daily basis. Investigate issues raised by clients or other stakeholders, seeking guidance from management/Compliance where required. Ensure issues raised by clients or other stakeholders are investigated, tracked and resolved in a timely manner, providing guidance as required Escalate issues and control More ❯

Fidarsi are partnering with a Digital Asset firm who are looking to hire an Operations Manager. The Operations team is responsible for managing the digital asset services which includes client onboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In the initial stages a high degree of project support and … business analysis will be required. The Operations Manager will be responsible for leading the Admin Operations team, to ensure it fulfils its obligations both to its clients and its regulators, assuming accountability for managing all digital Admin operations services, including resource management and oversight, operational client onboarding, monitoring of daily controls, MI reporting, and timely issue … all client requests including exception handling to ensure exceptions are actively managed to resolution on a daily basis. Investigate issues raised by clients or other stakeholders, seeking guidance from management/Compliance where required. Ensure issues raised by clients or other stakeholders are investigated, tracked and resolved in a timely manner, providing guidance as required Escalate issues and control More ❯

Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology, Finance and Outsourced Operations teams to manage data onboarding … premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point contact on all data queries, problems and solutions. You will work alongside our members to assist them in the analysis … issues that impact data ingestion, regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the operational due diligence and onboarding More ❯

Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯

Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯

Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯

Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯

Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯

Customer Retention and Operations Manager Department: Commercial Employment Type: Full Time Location: London, UK Description The Churn and Operations Manager is responsible for developing and executing strategies to minimize customer churn, increase user retention. The candidate will also be responsible for optimizing operational processes that help reduce churn and increase customer retention This role involves analyzing customer data … risks, implementing proactive retention strategies, and refining operational workflows to support customer satisfaction and retention. The ideal candidate will have a strong background in customer success, data analysis, and operations management, with a proven ability to drive process improvements and reduce churn. As a business we not only want to win new customers but want to look after … of operational processes to improve efficiency and effectiveness. Standardize and document workflows, ensuring consistency and scalability across the team. Implement process improvement methodologies (e.g., Lean, Six Sigma) to streamline operations and reduce waste. Collaborate with cross-functional teams to ensure that operational processes align with overall business objectives. Data Management & Reporting: Manage the collection, analysis, and reporting of More ❯

UX Design & Research Operations Manager - Fixed Term Contract Join to apply for the UX Design & Research Operations Manager - Fixed Term Contract role at Tesco Technology UX Design & Research Operations Manager - Fixed Term Contract Join to apply for the UX Design & Research Operations Manager - Fixed Term Contract role at Tesco Technology Get AI-powered advice on this … job and more exclusive features. We’re looking for a confident, resourceful and flexible Operations Manager to join our multidisciplinary UX Design and Research team. Our team is committed to simplifying the way UXDR works at Tesco. By enabling a culture of high-performance, we can accelerate the strategic role design and research have in shaping our products and … And the outcome? Delightful and impactful experiences for over 12million digitally engaged customers and over 300,000 colleagues. And business goals exceeded every time. As a UX Design & Research Operations Manager, you’ll be instrumental in optimising how the UXDR team works and the impact it has. You’ll provide operational support, enhancing processes, tools, and platforms. And by More ❯