manchester, north west england, United Kingdom Hybrid / WFH Options
Hintel UK
residential property space - including build-to-rent, developers, student accommodation and housing. As the company continues to grow, they are looking for an experienced Operations Performance Manager to lead the customer service function. This role is ideal for someone with a strong background in customer service or contact … improving processes, team performance, and overall service delivery through data and technology. The role will include: Leading day-to-day customer contact and admin operations across voice, email, chat, and digital Managing a team of Sales Design Consultants and customer service advisors Designing and owning performance dashboards using tools … the customer journey Reporting key performance outcomes to the senior leadership team Ideal candidate profile: 5+ years’ experience leading contact centre or customer service operations Proven ability to design and manage performance and quality frameworks Strong data and dashboarding skills (Power BI, CRM, Excel) Experience with platforms such as More ❯
help them create authentic connections with fans. About the Role This Role will be based in London working US Hours (New York) The AdOps Manager is responsible for the technical oversight, successful delivery, and continuous improvement of ad campaigns across Footballco’s portfolio of websites and apps. Sitting in … communicator, analytical and highly proactive. You’ll collaborate closely with commercial, product, and dev teams across multiple regions and lead on projects to streamline operations or enhance performance. While not a people management role initially, there is potential for this to evolve. What you'll be doing: Implement, monitor … ahead of time to help reduce financial implications Lead or contribute to regional and global operational projects Remain flexible and available to support ad operations across all regions General: Comply with all relevant internal rules, policy and procedures Provide support to the Head of AdOps and team in implementing More ❯
help them create authentic connections with fans. About the Role This Role will be based in London working US Hours (New York) The AdOps Manager is responsible for the technical oversight, successful delivery, and continuous improvement of ad campaigns across Footballco’s portfolio of websites and apps. Sitting in … communicator, analytical and highly proactive. You’ll collaborate closely with commercial, product, and dev teams across multiple regions and lead on projects to streamline operations or enhance performance. While not a people management role initially, there is potential for this to evolve. What you'll be doing: Implement, monitor … ahead of time to help reduce financial implications Lead or contribute to regional and global operational projects Remain flexible and available to support ad operations across all regions General: Comply with all relevant internal rules, policy and procedures Provide support to the Head of AdOps and team in implementing More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oakleaf Partnership
HR Manager (Benefits, Data & Compliance) 6-9 Month Fixed-Term Contract London City (hybrid working 2 days in office) Oakleaf are currently partnering with a small, specialist consultancy with a strong purpose behind what they do. They work closely with firms and regulatory bodies on high-profile investigations - the … in size, with a global reach and a very values-led approach. As they continue to grow, they're looking for an experienced HR Manager to join the team on a 6-9 month fixed-term contract. This role will support HR operations, focusing on a complete employee More ❯
private investors to seamlessly and securely set up and manage their investment entities. To expand our core team, we're seeking a passionate Fund Operations professional who wants to play a pivotal role in scaling our business and revolutionising the Private Markets. How the role contributes to the company … in the fund administration space. By taking ownership of and professionalizing customer interactions in the enterprise segment, this role will ensure complex post-onboarding operations, enabling our team to scale significantly. Top responsibilities Ensure customer satisfaction during onboarding and act as the main point of contact for Account Managers … post-onboarding. Coordinate onboarding responsibilities for Enterprise and Fund customers, ensuring all deadlines are met. Be part of the execution of complex post-close operations processes, including capital calls, distributions, and recurring investor reporting. Collaborate with module owners and own projects to improve workflows that enhance the quality and More ❯
in over 100 countries with over 23,000 employees worldwide. Overview About the team: The Technology & Activation Group is a global digital ad technology, operations, and measurement team of professionals supported by best-in-class technology and expertly designed procedures. TAAG helps to form the foundation of our Data … most valuable media professionals. Description: We are looking for an experienced digital media specialist, with expertise in the fields of digital media technology, ad operations, ad tech, mar tech and measurement, who can come in and immediately make an impact. This will be both in terms of applying industry … areas of responsibility: Leadership & Coordination • Lead and standardise global best practices, quality control, thought leadership, and client relationship management. • Traffic Management • Oversee global ad operations teams to ensure best-in-class service delivery. • Establish and refine processes for flawless campaign execution, considering local nuances. • Manage tagging, data collection, and More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Publicis Media
in over 100 countries with over 23,000 employees worldwide. Overview About the team: The Technology & Activation Group is a global digital ad technology, operations, and measurement team of professionals supported by best-in-class technology and expertly designed procedures. TAAG helps to form the foundation of our Data … most valuable media professionals. Description: We are looking for an experienced digital media specialist, with expertise in the fields of digital media technology, ad operations, ad tech, mar tech and measurement, who can come in and immediately make an impact. This will be both in terms of applying industry … areas of responsibility: Leadership & Coordination • Lead and standardise global best practices, quality control, thought leadership, and client relationship management. • Traffic Management • Oversee global ad operations teams to ensure best-in-class service delivery. • Establish and refine processes for flawless campaign execution, considering local nuances. • Manage tagging, data collection, and More ❯
NOC Manager Location: London (Hybrid/On-site) Salary: up to £90,000 A client of ours is on the lookout for a Network Operations leader ready to drive performance, inspire teams, and deliver impactful technical solutions. We're partnering with a leading UK-based MSP to find … a NOC Manager . This is a key leadership role where you'll head up a skilled team of engineers, handle complex escalations, and ensure the seamless running of enterprise-scale network operations. What you’ll be doing: Leading and mentoring a third-line network team, fostering a high … position, they are on the lookout for someone who is still technically competent. If this position is of interest, please get in touch!! NOC Manager Location: London (Hybrid/On-site) Salary: up to More ❯
london, south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
NOC Manager Location: London (Hybrid/On-site) Salary: up to £90,000 A client of ours is on the lookout for a Network Operations leader ready to drive performance, inspire teams, and deliver impactful technical solutions. We're partnering with a leading UK-based MSP to find … a NOC Manager . This is a key leadership role where you'll head up a skilled team of engineers, handle complex escalations, and ensure the seamless running of enterprise-scale network operations. What you’ll be doing: Leading and mentoring a third-line network team, fostering a high … position, they are on the lookout for someone who is still technically competent. If this position is of interest, please get in touch!! NOC Manager Location: London (Hybrid/On-site) Salary: up to More ❯
providing asset safeguarding (custody) and a gateway into other products (e.g. staking, off-exchange settlement). We have ambitious plans to scale our international operations and continue to innovate our product suite as the crypto and broader digital asset market evolves. Scope of the role: The Strategy & Ops Manager … and Board reporting, collaborating with Finance and Operations. At least 3-5 years experience at a top consulting firm or experience in Strategy/Operations at a scale up. Experience in analysing complex problems, identifying root causes and creating scalable solutions. Ability to thrive in fast-paced, dynamic environments … days per week. Reporting to: Chief of Staff Key Stakeholders: Chief of Staff CEO Executive Committee Managing Directors of each our regions Financial Reporting Manager We are a friendly team, with monthly socials and seasonal celebrations as well as offering a range of fantastic benefits including: Competitive employer contribution More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
HMRC
To apply direct for this role please visit Civil Service Jobs and quote ref. Have you got experience of leading a multi-skilled Operations team in a Cloud environment? Do you have experience in running a diverse team of Product Operations Specialists, and leading direction and strategy in … a large operations team? We are looking for a strong teammate who can effectively and sensitively handle the expe click apply for full job details More ❯
enhance care functions we aim to optimise both automated and human-assisted support. What you'll be doing As an AI Automation & Care Process Manager within the Premium & Automated team, your responsibilities include delving into data to understand the customer experience and make decisions to enhance the automated services … Chatbot across all markets. Design new processes and supervise updates to existing ones with relevant stakeholders. Develop and document SOPs for the AI Chatbot operations using the UI platform, applicable to all markets. Map processes to reflect accurate escalations to agents and opportunities for automation to cover. Assess and … checks and data points. Explore New Opportunities Advocate for chatbot automation initiatives to expand implementation across different marketplace support areas through collaboration with Care Operations Excellence. Analyse both new and existing trends to simplify chatbot services and enhance efficiency. Travel to call centres across the world to support, audit More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
Premier Group
with agency experience who thrives in a fast-paced, client-facing role. The Role: You’ll be responsible for managing marketing automation and CRM operations for a variety of clients. You’ll working closely with design, digital, and content team to looks after the ideation, execution, and measurement of More ❯
commercial teams as well as technical units to ensure the delivery of premium ad products globally. THE ROLE We are looking for a Data Manager to join our team and help shape and deliver our commercial audience segmentation, reporting, analysis, and yield. The role will assist in setting up … Proficiency in SQL/Data Warehouse extraction for data analysis and advanced Excel skills. Comprehensive understanding of DMP technologies, ideally Permutive, and Google Ad Manager with advanced targeting capabilities. Familiarity with A/B testing methodologies to optimize audience segments. Desirable Criteria: Experience in audience segmentation and targeting across More ❯
A commonly used, global app is building out their Safety and Compliance team, and they are looking for a consultant specialising in creating process improvement within technology and compliance to join them. The team build and deliver critical process improvements More ❯
Global Client Operations Technical Project Manager London, England, United Kingdom Want to join a company that brings the world together through a global understanding of media produced in various regions, all with communication and cultural understanding at its core? VSI provides language localisation and media services, including lip … a hybrid position, with a minimum of 3 days in the office and 2 days working from home (WFH). Summary As Global Client Operations (GCO) Technical PM, you will be part of the Global Client Operations Team, supporting the GCO and Netflix Technical Lead, making sure GCO … and in a fast-paced environment Strong knowledge of standard MS Office programmes, Advanced Excel Functions, VBA, and Power Automate Prior experience with Ooona Manager Excellent organisational, time management and planning skills Excellent problem-solving and numeracy skills Attention to detail and accuracy Flexible team player, willing to 'go More ❯
Growth we know the true potential of our market and we'd love to bring you on to the team to support our daily operations as we grow. Role at a Glance: Head of Operations/General Manager Lincolnshire, Office Based 3 Days Per Week/Hybrid … + Strong team building and facilitation skills that include bringing people together + Able to analyse data, identify patterns, and make decisions to improve operations + Able to navigate change in a dynamic environment or adjust to strategic direction Sounds like a good fit? Apply here for a fast More ❯
Growth we know the true potential of our market and we'd love to bring you on to the team to support our daily operations as we grow. Role at a Glance: Head of Operations/General Manager Lincolnshire, Office Based 3 Days Per Week/Hybrid … + Strong team building and facilitation skills that include bringing people together + Able to analyse data, identify patterns, and make decisions to improve operations + Able to navigate change in a dynamic environment or adjust to strategic direction Sounds like a good fit? Apply here for a fast More ❯
of its clients, as an outsourced service provider. About the Role: Working with the Customer Service Administration and Investment Administration teams within the wider Operations function. In this role, you will be responsible for ensuring that operational frameworks are delivering on the effectiveness of our preventative and detective controls … Quality team and the 1st line Risk team. Operational control and risk management is the foundation to operational excellence. The role of Operational Controls Manager is to develop and ensure controls and process disciplines are rigorously maintained and continually enhanced through metrics reporting, risk assessment testing, quality assurance and … key controls including the establishment and monitoring of corrective action plans Perform control design reviews to identify control improvements; provide oversight and review of operations errors or near misses Management of the control Self-Assessments and audit activities of the divisions Attend and contribute to testing-related working groups More ❯
why, at British Airways the sky is never the limit! The role: Join our Base Maintenance Support Group at British Airways Engineering as an Operations Project & Development Manager, where you will shape the future of Base Maintenance operations by developing systems, technology and procedures in alignment with More ❯
within relevant area. Qualifications minimales: Bachelor's degree or equivalent practical experience. 5 years of experience in program or project management. Experience in service operations, and experience in reverse logistics and retail. 5 years of experience managing cross-functional or cross-team projects. Ability to utilize a data-driven … all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks … and deadlines. Google aims to build products that organize the world's information and make it universally accessible to our users. As a Product Manager at Google, you could be working on new technologies, platforms, consumer facing products, and/or enterprise systems. The end goal will be to More ❯
The Opportunity This is a great opportunity for an experienced Audio Visual Manager to work for a global company as Operations and Project Manager. You will be expected to have good knowledge on a range of Audio Visual, Lighting, and systems You will be organised, and able to More ❯
The Opportunity This is a great opportunity for an experienced Audio Visual Manager to work for a global company as Operations and Project Manager. You will be expected to have good knowledge on a range of Audio Visual, Lighting, and systems You will be organised, and able to More ❯
Job Description: Working closely with the tech leadership team to project manage the delivery of technical upgrades and improvements to our systems and capabilities. We are looking for a new employee to start their professional journey with us. If you More ❯
About us At RTL AdAlliance, we create simplicity for advertisers & value for publishers.Our fundamental goal is to unite premium content publishers to facilitate connections between international and local brands and European audiences. With offices in 10 European countries and in More ❯