23 of 23 Remedy Jobs in the UK

supporting desktop hardware, laptops, printers and mobile devices. Familiarity with Active Directory, user administration and group policies. Experience using ticketing systems such as ServiceNow, Remedy or similar. Excellent troubleshooting and customer service skills. Strong communication skills with the ability to support users at all levels. Ability to prioritise workloads ...

Server within VMware virtualised environments. Knowledge of PowerShell and Power BI. Experience working within structured Change Management and Incident Management processes. Familiarity with BMC Remedy/Helix or similar ITSM platforms. Key responsibilities of the SQL Database Administrator: Build, configure and administer Microsoft SQL Server environments using established standards ...

delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments to CIS Controls v8.1 Strong knowledge of ITIL and enterprise service ...

greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London ...

Experience working with internal support teams such as Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with ...

Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management ...

Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management ...

change management windows. Participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware Complete customer requests via Remedy trouble ticketing system Collaborate with various stakeholders to remove project obstacles Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration ...

Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development ...

driven development and continuous integration Ability to pick up systems/new technologies and quickly get up to speed Ability to diagnose faults and remedy under time pressure Additional Beneficial Skills or Experience Experience with stream processing (Kafka, Flink) Experience with dbt, Snowflake, Airflow Experience with other programming languages ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

Service Engineer **My client would consider a AV Technician candidate who has had exposure to AV Service related tasks** Carrying out site visits to remedy issues that can’t be resolved remotely Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions ...

with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate ...

working in a structured ITSM environment Experience operating key ITIL processes (Incident, Problem, Change, Release and Deployment, Asset and Configuration Management) Working knowledge of Remedy ITSM tool Experience using other ITSM tools (eg JIRA, Confluence) Data analysis and dashboard/report creation Strong communication and documentation skills Desirable ITIL … strong operational discipline Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL v3 Foundation certified Experience supporting or delivering ITIL v3 processes Working experience with Remedy and other ITSM tools Strong understanding of service operations principles Ability to interpret SLAs/OLAs, analyse data and produce reporting packs Excellent verbal ...

team Well-behaved and motivated students Opportunities for professional development Modern facilities and strong departmental support Competitive rates of pay Please contact Tyrique at Remedy ...

team Well-behaved and motivated students Opportunities for professional development Modern facilities and strong departmental support Competitive rates of pay Please contact Tyrique at Remedy ...

working collaboratively with colleagues to resolve them Experience of conducting user testing and research to identify issues with digital journeys and how to remedy issues in a cost-effective way Experience of configuring API Integrations and an understanding of how they improve workflows, customer journeys, and user experience Skilled ...

with IT and clinical staff integrating a new EPR to the Trust. To provide day to day support for the users, and diagnose and remedy any errors or malfunctions of the system, providing feedback to IT project leads or relevant clinical person. Encourage good communication from the wards ...

deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. Configure … business strategy. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills & Experience Required 8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. Proficiency ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

Overview The goal of the Navy Digital Hosting (Deployed) [NDH(D)] service is to introduce a new modern, flexible and scalable Navy Hosting IaaS (Infrastructure as a Service). NDH(D) will help to address ...

Senior Active Directory Engineer Location: London - Hybrid - 4 days per week onsite Start Date: ASAP Contract Rate: £460 per day inside IR35 Working Pattern: Night shift depending on the change scheduled Duration: 6 months initially ...