1 to 25 of 51 Remedy Jobs in the UK

Consultant. This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite.The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. … will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications.Key Responsibilities:Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters)Configure and maintain ITSM modules including Incident, Problem, Change, and Asset ManagementTroubleshoot and resolve Remedy environment issuesOptimise ...

ITIL service management processes. Experience across Service Desk, Incident, Problem, Change and Release Management. Strong knowledge of service management platforms such as ServiceNow, Remedy or similar tools. Experience producing and analysing service reports, KPIs and operational performance metrics. Advanced Excel reporting and analysis skills. Strong stakeholder management and communication ...

understanding of Windows OS, Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies ...

Exposure to Release Management and Deployment Governance . Experience driving Continual Service Improvement (CSI) initiatives. Experience with tools such as: Jira Service Management BMC Remedy Confluence Project Management certifications such as PMP or PRINCE2 . Experience preparing executive-level service reviews and operational dashboards. Disclaimer: This vacancy is being ...

management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and connectivity troubleshooting. Experience using IT Service Management (ITSM) tools such as ServiceNow, Remedy, or similar. How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your ...

knowledge of Enterprise IT Service Management solutions from one or several vendors such as – ServiceNow, HP SM, IBM Tivoli, CA Unicenter, Cherwell and BMC Remedy are required.Strong architecture, design and implementation experience with Enterprise Service Management domain solutions, products, and industry best practices/trends.Strong architecture, design and implementation ...

release are understood and completed to ensure estate is readyProduction and ownership of project/deployment planChanges - Plan, schedule, and initiate changes via BMC Remedy ITSM/Service NowManages the release process, deploying updates via Verdant1st point of escalationRecommends and manages updates and configurations to process and Verdant toolingUnderstands ...

written communication, comfortable with escalations, challenging conversations, and presenting data-backed insights to senior stakeholders. Is proficient with PSA/ITSM tools (e.g. Remedy, ServiceNow), able to extract, interpret, and leverage service performance data to drive decisions. Shows a calm, organised, and detail-focused approach, thriving under pressure, ambiguity ...

IR35). A chance to work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release ...

triage for EC-centric interfaces; coordinate with Middleware/integration teams Tools: Admin Center and where applicable, Provisioning ITSM tools (eg, ServiceNow, Jira, Remedy) Reporting using Story/Canvas/Ad Hoc for support analytics SuccessFactors modules adjacent to EC: Time Off, Time Sheet, Onboarding Payroll touchpoints ...

Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

standard software: Windows Office, O365, Google Suite Manage incidents and request tickets via an assigned queue in the customer's ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Document and reports on work completed ...

familiarity:Monitoring and triage for EC-centric interfaces; coordinate with middleware/integration teamsTools:Admin Center and, where applicable, ProvisioningITSM tools (e.g., ServiceNow, Jira, Remedy)Reporting using Story/Canvas/Ad Hoc for support analyticsSuccessFactors modules adjacent to EC: Time Off, Time Sheet, OnboardingPayroll touchpoints: ECP or third ...

Security Operations, Data Protection, or SOC environments.Strong hands-on experience with Microsoft Purview DLP.Experience managing security incidents and ticketing platforms (ServiceNow/JIRA/Remedy).Understanding of Data Classification, Information Protection, and Compliance concepts.Basic knowledge of PKI, digital certificates, encryption, and key management.Good troubleshooting, analytical, and communication skills.Preferred SkillsExposure ...

internal customers. Ensure that the company operates to the quality system as laid out in the Procedures Manual, controls and directives. Actively review and remedy quality issues to proactively maximise service levels, minimise returns, and improve product availability to ensure all aspects are on time and in full. Provide ...

counts, returns processing, or stock reconciliation.Familiarity with regulated goods or compliance-controlled shipment processes.Experience handling telecommunications IT equipment & terminology, OSI model.Experience with Salesforce, Rootstock, Remedy, FedEx, DHL, UPS, or similar carrier platforms.About YouYou will be someone who:Takes pride in accuracy and getting things right first time.Enjoys working ...

updated website content, landing pages and site enhancements, ensuring issues are identified, tracked and resolvedWork with accessibility specialists and QA tools to identify and remedy content-related accessibility issues, such as missing alt text or broken linksStakeholder collaboration and project supportCollaborate with channel marketing, UX, digital marketing, production, editorial ...

tactical and executive audiences, ensuring a single agreed version of the truth between the university and the MSP Define service credit, earn back and remedy processes, and the service improvement plan mechanism used where performance falls below contracted levels Establish the baseline measurement period approach and the criteria ...

multi-legal-entity environments Participation in at least 2 full life cycle implementations or major rollouts is a plus ITSM tools (eg, ServiceNow, Jira, Remedy) SuccessFactors modules adjacent to EC: Time Off, Time Sheet, Onboarding Payroll touchpoints: ECP or third-party payroll integration Identity services: IAS/ ...

background in Application Support or BAU environments Experience managing incidents, problems and changes Understanding of software lifecycle and change control processes Familiarity with Remedy and/or Jira Experience working within a secure, regulated or Defence environment Active UK Security Clearance at SC level Desirable experience Maximo integrations, APIs ...

background in Application Support or BAU environments Experience managing incidents, problems and changes Understanding of software lifecycle and change control processes Familiarity with Remedy and/or Jira Experience working within a secure, regulated or Defence environment Active UK Security Clearance at SC level Desirable experience Maximo integrations, APIs ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...