1 to 25 of 66 Remedy Jobs in the UK

experience is highly desirable. Experience administering JAMF to manage MacOS devices is a plus. Working with an ITIL environment and prior experience using ITIL Service Management tool (ServiceNow, BMC Remedy, Jira Service Management) Strong communication skills with ability to develop strong relationships within your own team, department, and the wider business You must have excellent problem-solving skills in More ❯

experience is highly desirable. Experience administering JAMF to manage MacOS devices is a plus. Working with an ITIL environment and prior experience using ITIL Service Management tool (ServiceNow, BMC Remedy, Jira Service Management) Strong communication skills with ability to develop strong relationships within your own team, department, and the wider business You must have excellent problem-solving skills in More ❯

and service improvement activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical expertise within infrastructure/application service More ❯

and service improvement activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical expertise within infrastructure/application service More ❯

to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is preferred. Knowledge of ITSM Remedy is a plus but not essential. Eagerness to expand your skills and knowledge within the IT field. This position offers a hybrid working model, allowing the successful candidate to More ❯

and service improvement activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical expertise within infrastructure/application service More ❯

and service improvement activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical expertise within infrastructure/application service More ❯

Expert certification. Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance for Role: DV Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us More ❯

particularly Problem, Incident, and Change Management. Excellent analytical and troubleshooting skills. Confident communicator with the ability to engage stakeholders at all levels. Experience using ITSM tools (e.g., ServiceNow, BMC Remedy, Cherwell, TOPdesk etc.). Calm under pressure and able to manage multiple priorities. Strong documentation and reporting skills. A continuous improvement mindset with a passion for service excellence. We More ❯

particularly Problem, Incident, and Change Management. Excellent analytical and troubleshooting skills. Confident communicator with the ability to engage stakeholders at all levels. Experience using ITSM tools (e.g., ServiceNow, BMC Remedy, Cherwell, TOPdesk etc.). Calm under pressure and able to manage multiple priorities. Strong documentation and reporting skills. A continuous improvement mindset with a passion for service excellence. We More ❯

experience to, at least, a 2nd line level. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent More ❯

/satellite sites. Flexibility to work any shift within 07:00-19:00 . Nice to have Apple Business Manager/Intune/SCCM exposure. ITSM tools (ServiceNow/Remedy). Vendor accreditations (HP/Dell/Lenovo). Apply Please reply with: CV (Word/PDF) Clearance status (SC/DV + dates) Availability/notice and day More ❯

of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance management Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in More ❯

legal or large enterprise Strong knowledge of ITIL v4 (Foundation certificate essential) Familiarity with Problem, Incident & Change Management best practices Hands-on experience using ITSM tools (e.g. ServiceNow, BMC Remedy, Cherwell) Excellent analytical, communication, and stakeholder engagement skills Calm under pressure, highly organised, and confident leading in fast-paced environments Strong reporting/documentation skills and a continuous improvement More ❯

legal or large enterprise Strong knowledge of ITIL v4 (Foundation certificate essential) Familiarity with Problem, Incident & Change Management best practices Hands-on experience using ITSM tools (e.g. ServiceNow, BMC Remedy, Cherwell) Excellent analytical, communication, and stakeholder engagement skills Calm under pressure, highly organised, and confident leading in fast-paced environments Strong reporting/documentation skills and a continuous improvement More ❯

platforms (Microsoft, VMware). Transferable Skills/Experience Proven experience designing and deploying virtualised datacentres from assured baseline solutions with supporting documentation. Experience in Service and Incident Management (BMC Remedy). Network background (Switches, Routers, Firewalls) is highly desired. Windows Server & Administration Tools (Active Directory, Group Policy, DNS, Certs, PKI), Windows 10 Experience in Microsoft technologies: SQL, Exchange, Skype More ❯

legal or large enterprise Strong knowledge of ITIL v4 (Foundation certificate essential) Familiarity with Problem, Incident & Change Management best practices Hands-on experience using ITSM tools (e.g. ServiceNow, BMC Remedy, Cherwell) Excellent analytical, communication, and stakeholder engagement skills Calm under pressure, highly organised, and confident leading in fast-paced environments Strong reporting/documentation skills and a continuous improvement More ❯

as required. Troubleshoot Windows OS, hardware, and enterprise applications efficiently. Coordinate escalations and hardware replacements with third-party vendors. Document issues and resolutions in IT service management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues and hardware refresh projects. Install pre-packaged software manually via USB key when needed. Support migration efforts, including Windows More ❯

skills. Proficiency in MS Office Suite and MS Project. Experience delivering ICS solutions. Deep understanding of service design and transition. Familiarity with SLAs, OLAs, and enterprise service tools (Helix, Remedy, ServiceNow). Skilled in process mapping and modelling. Experience designing for resilience and security. Current SC clearance. Desirable Skills & Experience Familiarity with Atlassian tools (JIRA, Confluence). TOGAF certification. More ❯

A detail-oriented mindset with strong risk management capabilities Desire Skills: Knowledge of AML CDD processes and banking functions Familiarity with bank enterprise tools such as Release Manager and Remedy Industry certifications in PMP or SAFE Understanding of software development and testing processes Key Responsibilities: Lead and facilitate agile ceremonies to support effective delivery Coordinate across multiple scrum teams More ❯

A detail-oriented mindset with strong risk management capabilities Desire Skills: Knowledge of AML CDD processes and banking functions Familiarity with bank enterprise tools such as Release Manager and Remedy Industry certifications in PMP or SAFE Understanding of software development and testing processes Key Responsibilities: Lead and facilitate agile ceremonies to support effective delivery Coordinate across multiple scrum teams More ❯

A detail-oriented mindset with strong risk management capabilities Desire Skills: Knowledge of AML CDD processes and banking functions Familiarity with bank enterprise tools such as Release Manager and Remedy Industry certifications in PMP or SAFE Understanding of software development and testing processes Key Responsibilities: Lead and facilitate agile ceremonies to support effective delivery Coordinate across multiple scrum teams More ❯

UK Public Sector deals Familiarity with: AI(Ops), Intelligent Automation, Lean and Analytics Experience with tooling for Discovery, Monitoring and Patching Data lakes Modern Catalog Management ServiceNow, SMAX or Remedy is a plus UK Security Clearance: At least SC More ❯

a newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯

a newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯