26 to 50 of 66 Remedy Jobs in the UK

a newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯

a newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯

a newly created role in a greenfield department. A brilliant opportunity The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯

ITIL frameworks and their application in enterprise environments. Proven experience as a Solution Architect in ITSM, service integration and service mapping. Hands-on experience with platforms like ServiceNow, BMC Remedy, or equivalent. Excellent communication and stakeholder engagement skills. Ability to balance strategic vision with practical implementation. If the role is of interest please get in contact. More ❯

role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join Global More ❯

or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to demonstrate excellent troubleshooting More ❯

and citizen services. They're looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You'll design, develop, and maintain applications within the BMC Remedy … with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving More ❯

have experience working in a shift-based operational environment. 🔧 Key Responsibilities Act as the first point of escalation for customer calls. Log and manage faults/service requests (via Remedy), resolving 95% at first touch . Work within strict SLAs to ensure timely resolution. Maintain accurate shift handovers and update support tickets. Keep customers informed throughout the fault lifecycle. More ❯

The ability to interact in a team environment and be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along More ❯

communication skills, proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services Remedy incident management system, Sharepoint on premises configuration and support (desirable) Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity More ❯

communication skills, proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services Remedy incident management system, Sharepoint on premises configuration and support (desirable) Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity More ❯

team. Experience needed: Essential: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process What you will be doing: Managing high-priority incidents through to closure Verify Priority and reallocate as necessary Determine incident severity More ❯

team. Experience needed: Essential: · Previous experience in high-priority incident management in a multi-client or shared service environment · ITIL awareness In addition you will also have: · Knowledge of Remedy or similar tools and the Incident Management process What you will be doing: · Managing high-priority incidents through to closure · Verify Priority and reallocate as necessary · Determine incident severity More ❯

technical incidents as quickly as possible Identify and investigate repeat issues and faults, initiate and monitor actions to investigate patterns and trends, consulting specialists where required; determine the appropriate remedy and preventative measures; assist with their implementation Develop and document change requests to improve control/reduce risk to security performance and availability. Analyse and assess impact of change More ❯

technical incidents as quickly as possible Identify and investigate repeat issues and faults, initiate and monitor actions to investigate patterns and trends, consulting specialists where required; determine the appropriate remedy and preventative measures; assist with their implementation Develop and document change requests to improve control/reduce risk to security performance and availability. Analyse and assess impact of change More ❯

enhancements. What we're looking for: Essential: 2-3 years' experience in high-priority incident management within a multi-client or shared service environment. ITIL awareness. Additionally: Knowledge of Remedy or similar tools and incident management processes. Ability to work as part of an on-call rota (shifts starting as early as 7:30am and as late as 11am More ❯

resolution of major incidents and contribute to ongoing process improvements. Requirements: Experience managing high-priority incidents in a multi-client or shared services environment Knowledge of ITIL Familiarity with Remedy or similar ITSM tools Ability to take part in an on-call rota (early and late weekly shifts) Willingness to undergo security clearance Responsibilities: Lead major incidents from start More ❯

Maintain and manage operating systems including Windows, Mac OS, and VMWare environments Configure and support VPN connections for remote users, ensuring secure access to company resources Utilise ServiceNow and Remedy for incident management, tracking issues from initial report through to resolution Assist in the setup and maintenance of network configurations, including TCP/IP settings Document all support activities More ❯

scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with More ❯

scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with More ❯

team. What we are looking for: Previous experience in high-priority incident management in a multi-client or shared service environment In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness to work as part of an On-Call ROTA (weekly shifts starting as early as 7:30am and More ❯

standards. Lead internal PMO initiatives from scoping to implementation. Manage reporting processes and facilitate monthly reviews with stakeholders. Oversee and govern IT project submissions across platforms such as Agresso, Remedy, SharePoint , and others. Promote compliance with health & safety, business continuity , and information security standards. Prepare and deliver project reports for management and business review meetings . About You: You More ❯

standards. Lead internal PMO initiatives from scoping to implementation. Manage reporting processes and facilitate monthly reviews with stakeholders. Oversee and govern IT project submissions across platforms such as Agresso, Remedy, SharePoint , and others. Promote compliance with health & safety, business continuity , and information security standards. Prepare and deliver project reports for management and business review meetings . About You: You More ❯

experience/skill-set of workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. Ability to adapt to various More ❯

templates, and audit processes. Oversee project reporting and conduct monthly reviews with stakeholders. Lead internal PMO initiatives from scoping to execution. Govern IT work submissions across platforms like Agresso, Remedy, SharePoint, and more. Champion compliance in health & safety, business continuity, and information security. Prepare and present reports for management and business review meetings. The successful PMO Lead will have More ❯