26 to 32 of 32 Remedy Jobs in the UK

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills … internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

experienced Systems Analyst with a working knowledge of ITSM and BMC Remedy? Sopra Sterias aerospace defence and security sector are on the hunt for an IT Service Management analyst with experience working on Remedy for an ongoing project working within a key client. It will be your role … only able to progress with candidates eligible for SC clearance. What youll be doing: Provide senior-level administration and technical ownership of the BMC Remedy platform. Troubleshoot and resolve incidents, service requests, and tasks within SLA using Remedy, DWP, Smart IT, and Smart Reporting. Administer and support Remedy ...

complex, high-security environment and enjoys owning and enhancing critical ITSM platforms. The Role You'll take technical ownership of the BMC Remedy platform, ensuring stability, performance, and continuous improvement. Your work will span administration, workflow development, integrations, upgrades, and environment management. You'll also support incident resolution, service …/2) VMware SQL Server (Level 1) PowerShell scripting Networking (Level 1) Strong understanding of ITIL principles Desirable Hands-on experience with BMC Remedy Background working to tight SLAs To learn more, please do reach out to Tom Royston via email on Reasonable Adjustments: Respect and equality are core ...

years Role Overview The Data Warehouse/Database Engineer will design, build, and support the data layer required to transition reporting from Remedy to ServiceNow , enabling Business Objects to consume clean, performant, and reconciled datasets. The role focuses on bulk data ingestion, SQL development, schema design, and data validation … supporting a temporary dual dataset architecture across Remedy and ServiceNow. Key Responsibilities Design and implement data warehouse schema changes to support ServiceNow data Develop bulk load SQL scripts to ingest ServiceNow data via the SNOW Mid Server Support and validate mapped ServiceNow data files provided by CSMO teams Optimise ...

systems configuration and installation, particularly with Poly Studio X, NEAT codecs, Logitech Tap, and related technologies. Experience with system management tools such as Remedy/Service Now and Teams Admin Centre/Pro Portal. Strong understanding of networking protocols relevant to connected AV equipment. Excellent communication skills (spoken, written … codecs and accessories, Logitech Tap, Poly Lens, Neat Pulse, and Logi Sync. Utilize management tools such as Teams Admin Centre/Pro Portal and Remedy/Service Now for system administration and issue resolution. Understand and apply new and emerging technologies within AV technology projects and products. Manage multiple ...

systems configuration and installation, particularly with Poly Studio X, NEAT codecs, Logitech Tap, and related technologies. Experience with system management tools such as Remedy/Service Now and Teams Admin Centre/Pro Portal. Strong understanding of networking protocols relevant to connected AV equipment. Excellent communication skills (spoken, written … codecs and accessories, Logitech Tap, Poly Lens, Neat Pulse, and Logi Sync. Utilize management tools such as Teams Admin Centre/Pro Portal and Remedy/Service Now for system administration and issue resolution. Understand and apply new and emerging technologies within AV technology projects and products. Manage multiple ...