51 to 71 of 71 Remedy Jobs in the UK

email security gateways, ideally Clearswift Strong understanding of Active Directory administration Experience across Windows and Linux security Familiarity with ITSM tools such as Remedy or Jira Strong incident response and analytical skills TO BE CONSIDERED: Please either apply through this advert or reach out directly to discuss further. ...

domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize ...

management and integration via Kiwi Syslog Server• Administer Active Directory and support Windows and Linux security• Manage incidents, service requests, and changes using Remedy and Jira Key Skills & Experience • Experience working within a Security Operations Centre environment• Hands-on SIEM experience (Elastic preferred)• Vulnerability management experience (Tanium desirable)• Endpoint ...

Management best practice. Experience coordinating multi-application release schedules. Strong planning, reporting and risk management capability. Confident chairing meetings and driving governance. Knowledge of Remedy ITSM. Excellent stakeholder and supplier relationship skills. Please apply with a copy of your up to date CV. ...

including building and managing load sheets Requirements: Proven experience working as a Business Analyst within a large enterprise environment Experience with BMC Helix/Remedy (highly desirable) Strong experience in data modelling and requirements gathering Comfortable engaging with senior-level stakeholders to drive alignment and obtain sign ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

single point of contact for technical queries and escalations Investigate deployment failures using SCCM and Intune Own and resolve 3rd-line incidents via the Remedy queue Implement remediation activities to enhance service performance Present detailed Feature Release impact reports to Service Management and customers The Requirements Confidently understand ...

customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. - Updating and documenting Service Requests on a Remedy system - Participation in a 24-hour call out rota for outside of normal working hours support. - Maintaining up to date product and technology knowledge ...

utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). Support governance activities by addressing ...

Service Engineer **My client would consider a AV Technician candidate who has had exposure to AV Service related tasks** Carrying out site visits to remedy issues that can’t be resolved remotely Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills … internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve ...

Workplace AI Enablement Manager Location: London Salary: Competitive salary and package dependent on experience Career Level: Manager or Associate Manager (based on experience) Accenture is a leading global professional services company, providing a broad range ...

Location: London Salary: Competitive salary and package dependent on experience Career Level: Manager or Associate Manager (based on experience) Accenture is a leading global professional services company, providing a broad range of services in strategy ...

better performance Actively organising and managing operational and strategic business reviews with your customers Monitoring and measuring customer satisfaction and taking proactive action to remedy any concerns Continually improving your knowledge of both reed.co.uk offerings and the customer’s business/industry to ensure that you are delivering ...

call in the event of any IT system related issue that cannot wait until the next working day. In these instances, support to remedy the problem would be sought. Contact during silent hours is very rare. ASSISTING WITH PROJECTS This may require negotiation with external organisations or the development ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

experienced Systems Analyst with a working knowledge of ITSM and BMC Remedy? Sopra Steria’s aerospace defence and security sector are on the hunt for an IT Service Management analyst with experience working on Remedy for an ongoing project working within a key client. It will be your … able to progress with candidates eligible for SC clearance. What you’ll be doing: Provide senior-level administration and technical ownership of the BMC Remedy platform. Troubleshoot and resolve incidents, service requests, and tasks within SLA using Remedy, DWP, Smart IT, and Smart Reporting. Administer and support Remedy ...

complex, high-security environment and enjoys owning and enhancing critical ITSM platforms. The Role You'll take technical ownership of the BMC Remedy platform, ensuring stability, performance, and continuous improvement. Your work will span administration, workflow development, integrations, upgrades, and environment management. You'll also support incident resolution, service …/2) VMware SQL Server (Level 1) PowerShell scripting Networking (Level 1) Strong understanding of ITIL principles Desirable Hands-on experience with BMC Remedy Background working to tight SLAs To learn more, please do reach out to Tom Royston via email on Reasonable Adjustments: Respect and equality are core ...