Service Request Analyst (Fixed Term) Entry Level
- Hiring Organisation
- Ricoh
- Location
- Leeds, West Yorkshire, United Kingdom
- Employment Type
- Permanent
your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility of any requests from start through to a successful resolution or escalation to another support team. Maintain and consistently ...