26 to 50 of 88 Service Delivery Manager Jobs in the UK

IT Service Delivery Manager Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30k £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and … beyond. Role Overview We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage More ❯

IT Service Delivery Manager Role Type: Full time; Monday – Friday (Hybrid/Office Based) Salary Range: £30k – £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and … beyond. Role Overview We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage More ❯

IT Service Delivery Manager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast … and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT … service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. More ❯

The Role: Service Delivery Manager Location: Midlands/North – with travel – Field based Sector: Industrial Equipment Salary: up to £45,000 + Car + Benefits + Bonus I am working with a market leading client to find them a committed Service Delivery Manager The role will take the lead in managing and nurturing relationships … with key clients ensuring timely and effective responses. In this role, you'll be the primary operational contact, ensuring the delivery of exceptional service to the highest standards while driving client satisfaction and continuous improvement. All about you: The ideal Service Delivery Manager candidate will come from a customer facing role within engineering, technical solutions … or service delivery. You will have managed key accounts and understand supplier responsibilities for large scale multi-site contracts. Extra brownie points if you have worked with Retail clients. You will be passionate about service excellence and willing to go the extra mile. This role offers genuine scope for growth and development within a company that is proud More ❯

Service Delivery Manager - Data Centre Services Location: London (Hybrid - 3 days per week on site) Salary: Up to £65,000 per annum We're working in partnership with a prominent Data Centre Owner and Operator to recruit a Client Delivery Executive. This is a vital role responsible for ensuring day-to-day service excellence and … established business at the heart of the UK's digital infrastructure sector. This is a brilliant opportunity for someone with a background in order management, client relationship management, and service delivery - all forming part of the business-as-usual responsibilities that keep customers happy and services running seamlessly. Responsibilities: Act as the primary point of contact for clients … ensuring consistent and professional service delivery Manage the full lifecycle of client orders, from initiation through to completion Maintain strong, trusted relationships with enterprise customers Collaborate with internal teams to ensure SLAs are met and exceeded Proactively identify ways to enhance service quality and client experience Experience required: Experience in a Service Delivery Manager More ❯

Service Delivery Manager - Data Centre Services Location: London (Hybrid - 3 days per week on site)Salary: Up to £65,000 per annum We're working in partnership with a prominent Data Centre Owner and Operator to recruit a Client Delivery Executive. This is a vital role responsible for ensuring day-to-day service excellence and … established business at the heart of the UK's digital infrastructure sector. This is a brilliant opportunity for someone with a background in order management, client relationship management, and service delivery - all forming part of the business-as-usual responsibilities that keep customers happy and services running seamlessly. Responsibilities: Act as the primary point of contact for clients … ensuring consistent and professional service delivery Manage the full lifecycle of client orders, from initiation through to completion Maintain strong, trusted relationships with enterprise customers Collaborate with internal teams to ensure SLAs are met and exceeded Proactively identify ways to enhance service quality and client experience Experience required: Experience in a Service Delivery Manager More ❯

Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now … looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and … developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise More ❯

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now … looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you’ll be doing Leading, coaching, and … developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise More ❯

Service Delivery Manager Location: Broughton Inside IR35 Contract: 6 Months Rate: £41.00/hour Umbrella | £30.64/hour PAYE Hours: 35 per week A leading organisation in the aerospace and digital transformation sector is seeking a Service Delivery Manager to join its Digital Workplace (DW) team. This role is based onsite in Broughton and … will be part of a locally embedded team supporting the daily operations of all DW products at the location. Role Overview: The Service Delivery Manager will be responsible for ensuring high-quality end-to-end support across the organisation's digital workplace services. The successful candidate will manage supplier relationships, monitor service performance, and act as … a key liaison between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge supplier root cause analyses and action plans. Conduct face-to-face More ❯

Service Delivery Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Delivery Manager to be responsible for the delivery of services to a major UK client. Please note you will require current active SC clearance and be available to work on client site … days a week. The Role As the Service Delivery Manager you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. The Responsibilities/… Requirements Delivery Leadership * Manage services to make sure that we deliver what we've promised to our customers and our own organisation * Identify and manage service improvements where necessary to improve the quality, efficiency or effectiveness of our services, react to issues or better align our services to our customers' needs, working with our group services colleagues * Prepare More ❯

Service Delivery Manager Location: Broughton Inside IR35 Contract: 6 Months Rate: £41.00/hour Umbrella | £30.64/hour PAYE Hours: 35 per week A leading organisation in the aerospace and digital transformation sector is seeking a Service Delivery Manager to join its Digital Workplace (DW) team. This role is based onsite in Broughton and … will be part of a locally embedded team supporting the daily operations of all DW products at the location. Role Overview: The Service Delivery Manager will be responsible for ensuring high-quality end-to-end support across the organisation’s digital workplace services. The successful candidate will manage supplier relationships, monitor service performance, and act as … a key liaison between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge supplier root cause analyses and action plans. Conduct face-to-face More ❯

Service Delivery Manager Location: Broughton Inside IR35 Contract: 6 Months Rate: £41.00/hour Umbrella | £30.64/hour PAYE Hours: 35 per week A leading organisation in the aerospace and digital transformation sector is seeking a Service Delivery Manager to join its Digital Workplace (DW) team. This role is based onsite in Broughton and … will be part of a locally embedded team supporting the daily operations of all DW products at the location. Role Overview: The Service Delivery Manager will be responsible for ensuring high-quality end-to-end support across the organisation’s digital workplace services. The successful candidate will manage supplier relationships, monitor service performance, and act as … a key liaison between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge supplier root cause analyses and action plans. Conduct face-to-face More ❯

Service Delivery Manager Location: Broughton Inside IR35 Contract: 6 Months Rate: £41.00/hour Umbrella | £30.64/hour PAYE Hours: 35 per week A leading organisation in the aerospace and digital transformation sector is seeking a Service Delivery Manager to join its Digital Workplace (DW) team. This role is based onsite in Broughton and … will be part of a locally embedded team supporting the daily operations of all DW products at the location. Role Overview: The Service Delivery Manager will be responsible for ensuring high-quality end-to-end support across the organisation’s digital workplace services. The successful candidate will manage supplier relationships, monitor service performance, and act as … a key liaison between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge supplier root cause analyses and action plans. Conduct face-to-face More ❯

Job purpose Across our 60 service areas we operate world-class brands such as Starbucks, KFC, Burger King, Subway, Chopstix, Taco Bell, and Waitrose. We have 31 hotels, our own forecourts, and are at the forefront of the EV revolution. World-class technologies are key to this, and IT Operations underpin our business while simultaneously innovating and enabling our … future. The IT Service Delivery Manager is responsible for the IT Service Desk function, overseeing delivery of high-quality IT Service to the business through internal resources and external partners and suppliers. Working alongside the IT Infrastructure and Security Manager, the role will ensure stability and compliance is adhered to across the service. … Responsibilities Lead, coach and develop the IT Service Desk team and function. Identify, implement, and mature best-practice IT Service Management principles, partnering IT Service with the business while instilling a culture of service excellence. Own the IT Service Management platform, driving adoption of new functionality. Promote a culture of continuous improvement and drive continuous More ❯

Service Delivery Manager Full-Time Southend on Sea Salary up to £42,000 PA (depending on experience) Are you a dynamic and driven leader with a passion for operational excellence and compliance? Were looking for a Service Delivery Manager to join a busy thriving team and take ownership of service delivery, team More ❯

The IT Service Delivery Manager supports IT service delivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning IT services with business needs. Client Details The company is a … to support its global strategic goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding IT service delivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with Service Delivery teams. Support infrastructure projects … by partnering with PMO, Change Management, and vendors. Represent regional interests in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and More ❯

IT Service Delivery Manager - Mergers & Acquisitions £80,000 - £90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly … into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term … impact. Key Responsibilities * Lead a specialist M&A IT team * Own end-to-end IT delivery during acquisitions: due diligence to post-integration * Assess target company IT environments, risks and compatibility * Create and manage IT integration/separation plans, including TSAs and roadmaps * Oversee data migration, infrastructure alignment and app rationalisation * Ensure uninterrupted IT services and maintain high SLA More ❯

IT Service Delivery Manager - Mergers & Acquisitions £80,000 - £90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly … into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term … impact. Key Responsibilities * Lead a specialist M&A IT team * Own end-to-end IT delivery during acquisitions: due diligence to post-integration * Assess target company IT environments, risks and compatibility * Create and manage IT integration/separation plans, including TSAs and roadmaps * Oversee data migration, infrastructure alignment and app rationalisation * Ensure uninterrupted IT services and maintain high SLA More ❯

Service Delivery Manager - Manchester - Up to £40,000 The Role Are you a Technical Leader who is looking for a new challenge? We are on the search for a demonstrated leader who is experienced Microsoft Exchange, Azure, Applications, server, storage and security. As the Service Delivery Manager, you will be responsible for maintaining SLAs … from a service provider standpoint. This is across service desk and project delivery. The company is highly accredited and is a regional player. In this role you will be responsible for managing a close-knit team, ensuring SLAs are met across the board and coordinating internal resources for various projects. You will be comfortable to be hands-on … and analyse areas of improvement, breaking down the workload and doing a lot of people management. Role Requirements Previous experience leading a service desk Project Delivery/Management Experience (Az, O365). Leadership/Management Experience Stakeholder Management Excellent Interpersonal Skills The Company My client is an employee centric service provider who pride themselves on the training More ❯

Creative Health Service Delivery Manager Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am4.30pm, with some evening and weekend working required with time off in lieu). Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate Salary: £40,000 per annum FTE (£24,000 per annum actual for … innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. About the Role We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance … Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and More ❯

Clinical Service Delivery Manager ?? Location: Gatwick Office ?? Salary: Up to £50,000 per annum ?? Hours: 40 hours per week (including 1 week in 4 covering out-of-hours on-call) ?? Contract: Permanent ?? Office-Based (with flexible working in line with business needs) About the Role Our client is seeking a dynamic and experienced Clinical Service Delivery Manager to join our expanding team at our Gatwick office. This is a pivotal role within our clinical management team, responsible for ensuring the highest standards of clinical service delivery across our contracted services. Youll lead and support our in-house and contracted clinicians, ensuring they are responsive, empathetic, and consistently deliver exceptional care. Youll also … play a key role in clinical governance, service development, and stakeholder engagement. Key Responsibilities Lead and manage the clinical team, providing support, development, and training. Ensure compliance with clinical governance frameworks and regulatory standards (CQC, JRCALC, NICE). Represent at client meetings and maintain strong stakeholder relationships. Oversee clinical operations, site visits, and supervision. Drive continuous improvement in patient More ❯

This Role: Service Delivery Manager Location: Beeston, Nottingham, NG9 1LA Salary Banding: £60,256 - £63,427 (Dependent upon experience) Full time post based on a 40hr week Are you a strategic leader with a passion for delivering high-quality maintenance services? Metworks, the in-house maintenance service of MTVH, is looking for a dynamic Service Delivery Manager to lead operations across a defined region. This is a pivotal role responsible for managing responsive repairs, voids, disrepair, and planned works, ensuring exceptional service delivery to our customers. Key Responsibilities Lead and manage day-to-day operations across repairs and maintenance services. Drive performance and value for money through effective resource management. … CDM legislation and how to apply it constructively. Excellent leadership, communication, and conflict resolution skills. Ability to analyse data, make informed decisions, and drive continuous improvement. Commitment to customer service and collaborative working. Interview Diary Date 09 OCT 2025 Please note - we do not currently offer visa sponsorship. What's in it for you? Our benefits include: 28 days More ❯

This Role: Service Delivery Manager Location: Beeston, Nottingham, NG9 1LA Salary Banding: £60,256 - £63,427 (Dependent upon experience) Full time post based on a 37.5hr week Are you a strategic leader with a passion for delivering high-quality maintenance services? Metworks, the in-house maintenance service of MTVH, is looking for a dynamic Service Delivery Manager to lead operations across a defined region. This is a pivotal role responsible for managing responsive repairs, voids, disrepair, and planned works, ensuring exceptional service delivery to our customers. Key Responsibilities: Lead and manage day-to-day operations across repairs and maintenance services. Drive performance and value for money through effective resource management. … CDM legislation and how to apply it constructively Excellent leadership, communication, and conflict resolution skills. Ability to analyse data, make informed decisions, and drive continuous improvement. Commitment to customer service and collaborative working. Interview Diary Date: 09 OCT 2025 Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual More ❯

Partner Service Delivery Manager Wigan or Worcester £50,000 - £65,000, £6,600 car allowance + other excellent benefits ?Do you have at least 7 years experience in contract and performance management within a complex logistics or delivery partner environment? ?Are you a collaborative leader who builds strong relationships and fosters continuous improvement across third-party … networks? ?Do you bring a thoughtful approach to compliance, governance, and stakeholder engagement in a fast-paced operational setting? If so, ArrowXL is looking for a Partner Service Delivery Manager , based inWigan or Worcester. Youll be empowered to make a meaningful impact within a supportive and collaborative environment. Youll lead the operational and financial delivery of … our Delivery Partners, ensuring services are consistently delivered to the highest standards and aligned with contractual and performance expectations. Youll support and develop partners to be flexible and high performing, using regular reviews and innovative approaches to overcome challenges and drive improvement. Youll work closely with internal stakeholders such as our Central Support Services, Senior Operations Team, and Senior More ❯

Service Delivery Manager Location: Broughton, Chester (on-site) Contract: 6 months (with potential for extension) Hours: 35 hours per week (4.5 days, flexible between 7am-7pm) Pay: 30.64 per hour (PAYE)/41.00 per hour (Umbrella) Security Clearance: BPSS+ (arranged by Airbus) IR35: Inside About the Role At Guidant Global, we're proud to partner with Airbus … to deliver digital transformation across the business. As a Service Delivery Manager, you'll play a key role in supporting the daily operations of Digital Workplace (DW) products at the Broughton site. You'll be part of a collaborative, locally based team, building strong relationships with business functions and ensuring employees have access to simple, intuitive, and … secure workplace tools. What You'll Be Doing Service Excellence: Monitor and report on service quality using ServiceNow dashboards, ensuring high standards are maintained. Stakeholder Engagement: Act as the main point of contact for business escalations, managing these within agreed processes and timescales. Supplier Management: Oversee relationships with service providers, reviewing root cause analyses and action plans More ❯