76 to 97 of 97 Service Delivery Manager Jobs in the UK

of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements. The Service Delivery Manager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will … be to drive efficiencies and improve the overall service delivery within the division. You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the More ❯

We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You … ll need strong project management skills to lead technology upgrades, service enhancements, and the integration of emerging technologies like AI and advanced data capabilities. We're looking for a self-starter who can mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage … core IT services and SaaS platforms (Microsoft 365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity compliance, including Cyber Essentials Plus certification. Build strong relationships with business units and senior management to align IT services with More ❯

We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You … ll need strong project management skills to lead technology upgrades, service enhancements, and the integration of emerging technologies like AI and advanced data capabilities. We're looking for a self-starter who can mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage … core IT services and SaaS platforms (Microsoft 365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity compliance, including Cyber Essentials Plus certification. Build strong relationships with business units and senior management to align IT services with More ❯

Role: Service Delivery Manager Location: London, UK (Onsite) Type: Permanent Responsibilities: Experience in hardcore infrastructure management, not just process management. Handle service desk, end-user services, and datacenter teams. Collaborate with offshore teams. Domain knowledge in Azure and AWS cloud environments. Work on migration and transformation … working with customers on-site. Bachelor's degree or equivalent certifications. Minimum of 5 years hands-on experience in Infrastructure Operations, Network Operations, and Service Desk. Experience in project/program management in relevant areas like Service Desk, Infrastructure Planning, and Network Planning. Specific experience in onshore/ More ❯

Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/Service Delivery Manager to help sales partners and customers succeed through expert onboarding, training, and strategic support. What You'll More ❯

locations around the world with clients across four continents. What you'll do and what we offer The Senior SDM manages client relationships, ensures service excellence, and drives business growth. They lead teams, oversee service delivery, and act as a trusted advisor, meeting SLAs/KPIs and … resolving issues proactively. Key Responsibilities : Onboard clients, manage expectations, and serve as an escalation point. Ensure service alignment with business goals and identify upsell opportunities. Lead teams, approve deliverables, and maintain SOC compliance. Manage risks, forecast resources, and drive operational excellence. We'll provide you with the opportunity to … product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors Service Delivery More ❯

in London, we have seven office locations around the world with clients across four continents. What you'll do and what we offer The Service Delivery Manager oversees the delivery of Aptitude's products, ensuring contractual obligations are met while fostering strong client relationships. Acting as … . Allocate and oversee resources, manage distributed teams, and ensure adherence to best practices. Build strong relationships with internal teams and clients to optimize service delivery. Conduct planning, retrospectives, and performance reviews while identifying and implementing improvements. Provide detailed internal reporting, manage risk, and maintain SOC compliance. Align with … options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with excellent report writing, presentation, negotiation, and active More ❯

Building Safety Service Delivery Manager Based in Portishead with agile working Salary £64,422 per annum Permanent 37 hours per week We create great places and communities to live that our customers are proud to call home. Its an exciting time to be joining us. We own More ❯

UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & Service Delivery Manager to oversee the per... More ❯

PLEASE NOTE THIS ROLE REQUIRES 50% ONSITE IN BELGIUM AND CURRENT SECURITY CLEARANCE Mission-Critical IT Role in the NATO Domain – Infrastructure & Service Management Lead | Brussels Area | €450-475p/d euros | Outside IR35 Are you ready to step into a strategic IT leadership role supporting critical NATO … operations? We're seeking a proactive Infrastructure & Service Management Lead to manage and enhance essential IT services and systems. Based near Brussels (Braine-l’Alleud), this hybrid role (50% on-site) puts you at the heart of a secure, high-impact environment where your work will truly matter. Key … Responsibilities: Own infrastructure readiness and maintain service levels aligned with SLAs. Lead engineering support delivery and ensure quality outcomes for the customer. Manage Configuration and Change Management processes with precision. Conduct periodic risk and obsolescence assessments and launch proactive projects. Lead service transitions and drive continual service More ❯

managing the IT support team to provide the business with modern, resilient IT Infrastructure. It will also involve implementing strategies and solutions to enhance service quality and performance across a range of systems. Key Responsibilities Technical Support: Ensure the IT infrastructure is efficient and resilient using a combination of … In-depth troubleshooting, maintenance, and configuration of user support software Continuous Improvement: Identify opportunities for process optimisation and implement solutions to improve efficiency and service quality. Develop and implement IT support strategies and plans that align with organisational goals. Project Management: Assist with project work supporting the Head of … Operational Excellence as required. Scoping out and planning technical projects, ensuring smooth integrations with existing architecture. Service Desk Operations: Oversee the daily operations of the IT Zoho desk, ensuring timely and effective resolution of technical issues. Monitor workloads & ticketing to ensure that the business is supported within the agreed More ❯

and/or recommendations. Work with internal teams to develop strategic marketing plans to ensure IPT products are fully embedded in customers' operations. Customer Service and Satisfaction Key point of contact in all matters relating to client concerns and needs, integrate commercial strategy with Field Advisors/Engineers. Work … directly with clients to optimize their software and service offerings. Ensure delivery of high-quality service, technical support, and project management by working closely with Field Advisors/Engineers. Accountable for soliciting, tracking, and reporting customer feedback via approved system/methods. Build and strengthen client relationships … to achieve long-term partnerships. Upsell and cross-sell IPT products and service offerings to clients. Secure opportunities to expand our services into different areas of customer operations and maximize the value of existing services. Manage and clearly document team performance and delivery. Address unsatisfactory performance or behavior promptly More ❯

with business objectives whilst maintaining accurate financial control of the Managed Desktop Products. We are looking for an experienced leader, versed in agile product delivery with strong technical acumen and the ability to deliver a high-quality, reliable IT services that enable business productivity. As a Product Owner some … of your responsibilities will include: Product Vision : Working in conjunction with the Client Technology Product Manager Develop and communicate a clear product vision and strategy for the End User Estate. Strategic Management: Oversee the complete lifecycle of the laptop and desktop estate, including planning, deployment, and retirement of hardware More ❯

onboarding or uplift of services to our clients. This role is one of the first engagements many new customers will have with HSO Managed Service Department. As such, it is seen as a critical role within the department as it sets the tone of our client's relationship with … HSO. JOB FUNCTION Play a key role within 'HSO Managed Services' to ensure a first-class service is delivered to all Customers. Manage the pipeline of service transitions and ensure that all customer and HSP stakeholders are aware of expected timelines and dates for activities so as to … runs in budget and any needs for increased budgets from customers are recognised early and communicated to customers. Ensure any changes in plans or delivery are explained to customers to ensure expectations are set and met. Produce and own a resourcing plan to fulfil upcoming tasks in the most More ❯

our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes … user experiences. What you'll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience More ❯

Job Description: The purpose of this role is to provide our customers with excellent service by supporting and leading our Contact Centre and Dispatch departments. We are seeking a motivated individual to join our team. If you are eager to learn and develop your skills, this position is ideal More ❯

Job Description: Monitor, improve, and optimize support workflows, including ticket management, automations , escalation procedures, and service level agreements (SLAs). We are seeking an entry-level employee to join our team. If you are eager to learn and develop your skills, this position is ideal for you. Requirements: Willingness More ❯

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning (ERP) and Engineering consulting, with the mission More ❯

Income Protection, Life Assurance and more Family & Friends Privilege Scheme so they can enjoy Elemis discounts too Generous Holiday Allowance, increasing with length of service Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Company Pension Scheme Company Bonus Scheme Cycle to Work Scheme … The Midlands & North UK (Education Manager Field Based) Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along. More ❯

Job Description: Manage, motivate, coach and support staff to maximise staff performance and contribution. 25 days holiday plus bank holidays. We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this More ❯

Job Description: Positively influence Customer satisfaction by acting as the advocate for the Customer within Restore and representing Restore within the Customer's business. We are looking for an enthusiastic individual to join our team. If you are eager to More ❯

Job Description: Create analysis briefs and presentations that will emphasize the value of our products to our clients. This role reports to the Managed Services Leader, EMEA. We are looking for an enthusiastic and motivated individual to join our team. More ❯