76 to 100 of 110 Service Delivery Manager Jobs in the UK

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the West Mids Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety … will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with ...

display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionAs a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.Roles & ResponsibilitiesService Reporting: Produce both customer and internal service reporting.Service Reviews: Conduct regular reviews with customers.Customer Management: Handle escalations, issues, problems, and requirements.Financial Management: Oversee invoicing and financial aspects of assigned accounts.Forecasting: Perform ...

foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionRole OverviewAs a Service Delivery Manager, you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with … customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction.Roles & ResponsibilitiesService Reporting: Produce both customer and internal service reporting.Service Reviews: Conduct regular reviews with customers.Customer Management: Handle escalations, issues, problems, and requirements.Financial Management: Oversee invoicing and financial aspects ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ...

career can go global. The roleAre you the one clients call when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: United Kingdom | Work Arrangement: Hybrid| Contract type: Full … time | Visa Requirements: Valid Visa for UK | Language Requirements: Fluent/professional English, written and verbal We are looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you will ...

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor … leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience ...

Service Desk Manager —Location: London/Birmingham | Department: IT | Reports to: CTO | Full-timeWe are hiring for a our clients who run a Commercial Telecoms offering, managing all of their clients business communication needs. They are one of the UK’s largest independently owned communication solutions providers, delivering … their ethos.The clients are currently managing 4,000 customers, ensuring products and services are delivered seamessly and effortlessly.Our clients' customer care, empowerment, delivery, evolution and teamwork are paramount putting customers, employees and communities first while driving accountability, learning and high performanceOur client is seeking a Service Desk Manager ...

Reference: 102189Service Delivery ManagerWhere: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UKHours: 40 hrs per week, Monday-Friday 9am-5pm with on-call (additional 200 per month)What is in it for you A competitive salaryA friendly and supportive … teamTraining, career development & progressionA great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.Free on-site parkingAbout the roleWe are a 24/7 Alarm Receiving Centre (ARC), providing remote assistance and support to multiple retail ...

planet to achieve more, and the Azure cloud is at the forefront of this mission. Our organisation is looking for you – a customer obsessed Service Delivery Manager – to orchestrate delivery resources from different parts of Microsoft and our partners, be an integral part of creating … customer facing roleDemonstrable, relevant Cloud systems experienceExtensive experience running operations and/or Managed ServicesKey Skills Proven ability to motivate and influence across teamsStrong service delivery, time, project, and priority management skillsExperience with managing critical and complex customer situations or incidentsKnowledge of the Microsoft technology with solid overview ...

Appvia is seeking a Senior Service Delivery Manager to own day-to-day service delivery on a secure public sector engagement. You will ensure tickets, incidents, and SLAs are managed effectively, coordinating with technical teams, suppliers, and customer stakeholders to maintain high service quality. ...

seeking an experienced Service Delivery Manager to join our London team in a hybrid capacity. You will own the customer relationship, manage incidents, changes, and escalations, and drive high levels of satisfaction across global financial services clients. This role requires a strong background in ITIL service delivery, end user support, and service reporting, with a focus on expanding revenue opportunities and renewal strategies. #J-18808-Ljbffr ...

Senior Delivery Manager - Bespoke Software/Public Sector Consultancy At a Glance £ DOE + | UK-wide (multiple positions) Consultancy background essential - public sector client delivery Bespoke software delivery, not product/SaaS £5m+ budget ownership High-profile digital transformation programmes About the Company A well-established … large-scale, complex digital transformation work and long-standing public sector partnerships. Role Overview Due to significant growth, our client is hiring multiple Senior Delivery Managers across the UK to lead the delivery of bespoke software programmes for public sector clients. You'll own delivery from mobilisation ...

Senior Delivery Manager - Bespoke Software/Public Sector Consultancy At a Glance £ DOE + | UK-wide (multiple positions) Consultancy background essential - public sector client delivery Bespoke software delivery, not product/SaaS £5m+ budget ownership High-profile digital transformation programmes About the Company A well-established … large-scale, complex digital transformation work and long-standing public sector partnerships. Role Overview Due to significant growth, our client is hiring multiple Senior Delivery Managers across the UK to lead the delivery of bespoke software programmes for public sector clients. You'll own delivery from mobilisation ...

2023Recruiter: Nanotek LtdLocation: ThameSalary: 45,000 to 55,000Sector: I.T.Job Type: PermanentWork Hours: Full TimeContact: Nanotek LtdEmail: careers@nanotekltd.co.ukApply for this job nowJob DescriptionIT Service Delivery Manager** Salary 50 - 55K p.a **** Candidates MUST be UK based with FULL UK Working rights **IT Service Delivery ManagerIT ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Cloud Services Deliver Manager- Hybrid - Marlow, London, Glasgow, UK We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility … world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date ...

Technology Inc. in the Hampshire area seeks a Senior Technical Account Manager & IT Service Delivery Manager to own strategic client relationships and the delivery of critical infrastructure services. The role requires leadership, accountability, and the ability to translate complex capabilities into customer value, with ...

Cloud Services Deliver Manager - Hybrid - Marlow, London, Glasgow, UKWe’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world … around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.About the jobThe Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date ...

Cloud Services Deliver Manager - Hybrid - Marlow, London, Glasgow, UKWe’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world … around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.About the jobThe Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date ...

Cloud Services Deliver Manager - Hybrid - Marlow, London, Glasgow, UKWe’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world … around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.About the jobThe Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date ...

Woodland Trust is looking for a Service Delivery Manager to help us deliver strategic and operational support service plans. The Role: • Manage and deliver a successful call centre/back office operational process. • Lead a successful team, supporting and training where required. • Interpret the support services … vision and apply to operational planning to achieve departmental and campaign KPI's. • Monitor and embed best practice across the team. • Review real time service performance and assign personnel to ensure financial goals, SLA's and quality metrics are achieved. • Recommend and implement system and procedure developments and improvements. ...

recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial … active member of the team, assisting passengers when required as well as carrying out their management duties You will act as the operational manager on the ground, taking charge of daily activities, proactively managing any disruptions and ensuring our services exceed client expectations and legislative requirements. Acting ...

recruiting a Senior Service Delivery Manager to shape the success of a major transformation programme. You will drive service excellence, strengthen client partnerships, and ensure services evolve to meet changing business needs. This hybrid role is based primarily at the client site in Belfast ...

ready to shape the delivery of a critical enterprise platform that supports business performance, operationalimprovementand digital transformation. This is an opportunity to lead the coordination,governanceand continuous improvement of ServiceNow delivery, working with stakeholders, technicalteamsand delivery partners to ensure initiatives deliver measurable value. Laing O'Rourke … looking for individuals who are curious, thoughtful, and motivated by contributing to work that has real industry impact. Role overview As the ServiceDelivery Manager, you willbe responsible forthe effective and transparent delivery of change and operational improvements across the ServiceNow platform. Acting as thecentral pointof coordination, you will ...

play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you\'ll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships ...