Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Mewburn Ellis LLP
ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of ServiceDelivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The ServiceDeliveryManager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves … implementing and embedding strategic change initiatives to ensure a consistent, high quality work product and service experience to our attorneys and clients, fostering a culture of continuous improvement, and collaborating with teams across the firm to deliver great service. Your team includes client facing paralegals aligned to specific offices and clients, and back-office administrators aligned to specific client More ❯
Worcester, Worcestershire, United Kingdom Hybrid / WFH Options
HAYS
Assistant ServiceDeliveryManager, 12 month FTC, Worcester based with home working, £31,000. Your new company You will be joining an established, global organisation who operate across a variety of sectors and hold an accolade for their contributions to the sector as well as their high regard in the ranking of places to work. This position … influential and confident to handle a variety of tasks whilst working without line management supervision. This role will suit someone with experience as a PA/EA/Office Manager/Senior Administrator with strong experience and the gravitas to manage a busy, complex and challenging role. As the role is remote working, with travelling to Worcester once a … respond to and archive incoming and outgoing messages. Good working knowledge of Microsoft Word in order to produce reports. Additionally, you will need: Able to work effectively without line manager supervision. Excellent verbal and written communication skills; able to communicate with all levels of management. Time management of self and others; determination of daily priorities in order to ensure More ❯
connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll ServiceDeliveryManager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯
connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll ServiceDeliveryManager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯
Endeavour has a fantastic long-term contract opportunity for an experienced ServiceDeliveryManager to join a large, reputable client based in London. The project will focus on: Servicedelivery for software application maintenance in Java frameworks. Kick-off of offsite deliveries in a wider transformation programme. The successful ServiceDeliveryManagerMore ❯
The Senior ServiceDeliveryManager will be a key partner and own the day-to-day, as well strategic, relationships with internal teams and customers, ensuring consistency in engagement across the business and presenting metrics to demonstrate the successful delivery of services. As the Senior ServiceDeliveryManager, you will also manage significant … outages and provide problem management. You will work closely across the Technology function to ensure successful delivery of services to the business and help shape the operating model. You will also pick up feeds from numerous sources, with the aim of putting in place continual improvements. You will implement best practices while ensuring these are aligned to new ways … date with the newest technologies to develop your skills further. Department: Project Management Project Location(s): London - United Kingdom Compensation: 65.000 GBP P/A Responsibilities As a senior deliverymanager, you will be accountable for the effective delivery of complex high-risk products and services, will have strong communication skills, and will engage with senior stakeholders. More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Victim Support
We are seeking an experienced and dynamic ServiceDeliveryManager (known internally as an Operations Manager) to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays … and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a ServiceDeliveryManager, you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB … and Mediation service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area. You will: Lead the service teams to deliver excellent and high quality support to victims of crime More ❯
Alnwick, Northumberland, North East, United Kingdom
Heels & Brogues Group Limited
ServiceDeliveryManager Combined Heat and Power (CPU) Units/HVAC and Ground Source Heat Pumps £42,000 - £50,000 per annum depending on experience Monday - Friday Newcastle, Northumberland, Alnwick, Seahouses, Amble A Northeast based global leader in environmental and engineering solutions, are committed to delivering cutting-edge, sustainable energy technology while providing exceptional service and … long-term value to their clients. Due to continued growth, they are looking for a proactive and organized ServiceDeliveryManager to play a key role in supporting field engineers with both maintenance and project operations. If this sounds like you, please read on Benefits Permanent Role Very well-established business Pension contribution (upon completion of probationary … period) Training and career progression The Role of ServiceDeliveryManager Field Engineer Support - Ensure engineers have the necessary resources, tools, and information to carry out maintenance and project work efficiently. Maintenance Coordination - Oversee planned maintenance schedules for CHP units, ground source heat pumps, and air source heat pumps, ensuring timely servicing and system reliability. Breakdown Management More ❯
Every day at our Day Service offers new opportunities to make a meaningful difference. We're seeking a skilled and committed manager to lead the delivery of inclusive, person-centred support. This role focuses on empowering individuals through accessible activities that promote independence, well-being, and community connection. If you value collaboration, continuous improvement, and high-quality More ❯
helping others overcome challenges? Do you have excellent communication skills and ambition to make a difference? Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a ServiceDeliveryManager to join our dedicated team. We provide comprehensive information, advice and guidance to individuals in need and we are expanding our team to meet the … of the operational leadership team (OLMT) in the organisation and line managed by our Head of Advice Services • To line manage teams of front-line client facing staff supporting servicedelivery standards, quality and contract compliance across advice and non-advice contracts that we hold with multiple funders • To drive a culture of continuous workforce development where a … supportive and compassionate approach is adopted • Working as part of a wider ServiceDeliveryManager team and in collaboration with our Technical & Quality Supervisor team to maintain quality across services, you will need to inspire and motivate all teams and provide focussed individual support where necessary to achieve internal and external quality and KPI standards • Be responsible More ❯
ServiceDeliveryManager Combined Heat and Power (CPU) Units/HVAC and Ground Source Heat Pumps £42,000 - £50,000 per annum depending on experience Monday - Friday Newcastle, Northumberland, Alnwick, Seahouses, Amble A Northeast based global leader in environmental and engineering solutions, are committed to delivering cutting-edge, sustainable energy technology while providing exceptional service and More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
Hays
Hays are supporting a large business in the South Wales region to recruit a new permanent Technical ServiceDelivery Manager. The role is hybrid 2/3 days per week on site and paying up to c70k + bonus. You'll also receive an extremely competitive pension, life assurance and annual pay reviews. This new role will act More ❯