IT Support Technician
- Hiring Organisation
- Adria Solutions
- Location
- Preston, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum, Negotiable
maintain clear knowledge base documentation Identify recurring issues and contribute to problem management Assist with small IT projects and change activities where required Skills & Experience Strong troubleshooting experience across Microsoft 365 and Windows environments Experience in a 2nd line or senior … support role Ability to mentor and support junior colleagues Good understanding of ITIL or structured service desk processes (formal certification not required) Strong communication skills and stakeholder management ability Customer-focused approach with a proactive attitude What Our Client Offers Supportive and collaborative working environment Competitive salary and benefits ...