76 to 100 of 17,326 Social Skills Jobs in the UK

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...

lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through … management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required. 4. Ensure all support documentation is completed in line with support processes. 5. ...