ga - Expires after 2 years (1st party) _ga_nnnnnnnnnn - Expires after 2 years (1st party) We are recruiting for an ITSM (Information Technology Service Management) Specialist who will be responsible for overseeing the day-to-day operations of IT service management processes. This role ensures that IT services are delivered efficiently, effectively, and in alignment with business needs. … Will You Be Doing? As our ITSM Specialist you will be working with a team of ITSM specialists supporting ITIL industry best practices including but not limited to Incident Management, Change Management, Problem management, Configuration Management and Request Fulfilment . The team will be responsible for both the delivery and effectiveness of the ITSM processes. Your … the root cause and implement solutions to prevent the recurrence of problems. Document the findings in a manner that ensures corrective and preventive actions are clear and actionable. Change Management Assess and analyse the impact, potential risks and challenges related to changes based on request for changes in accordance with Change control procedures. Monitor progress and ensure changes are More ❯
characteristics we are looking for Knowledge of the UK Energy and/or Non-Household Water Market is required A proven background in Waterfall and Agile software delivery project management with 8+ years' experience delivering projects into complex environments, often within a portfolio and with multiple dependencies. Effective internal and external stakeholdermanagement with the ability to … form and cultivate relationships at a strategic level Knowledge of core project management competencies such as project planning, resource forecasting, risk and issue management, financial management, scope and change management, and stakeholder management. Proven experience in working with System Integrators. A high numerical aptitude, with the ability to accurately forecast monthly revenue, and monthly financial … managing large and complex projects Good knowledge of best practice software development methodologies, including Agile practices Confident client-facing and workshopping Expert knowledge and experience in relation to project management practices, tools and methodologies High attention to detail. Relationship management and interpersonal skills. Excellent relationship management and interpersonal skills. An open-minded consultative approach. Ability to give More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
and external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholdermanagement skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust … on time, on budget, and to high standards ** Gathering and prioritising requirements from stakeholders across the business, ensuring ServiceNow meets evolving user needs ** Driving user adoption through effective change management, communications, and training ** Monitoring platform performance, service levels, and ROI, using data to inform future improvements ** Ensuring the platform remains compliant with relevant security, regulatory, and data privacy standards … What We're Looking For ** Proven experience as a Product Manager with responsibility for ServiceNow or similar enterprise ITSM,ITOM platforms ** Strong knowledge of IT service management, IT operations management, and related processes ** Excellent stakeholdermanagement skills ** Strong vendor management skills, with experience managing licences, support contracts, and performance ** Agile knowledge ** ServiceNow certifications (e.g., Certified More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM/ITOM capabilities, excellent vendor and stakeholdermanagement skills, and a proven ability to deliver platform improvements in a complex, fast-paced environment. You’ll play a central role in ensuring ServiceNow remains a robust … on time, on budget, and to high standards ** Gathering and prioritising requirements from stakeholders across the business, ensuring ServiceNow meets evolving user needs ** Driving user adoption through effective change management, communications, and training ** Monitoring platform performance, service levels, and ROI, using data to inform future improvements ** Ensuring the platform remains compliant with relevant security, regulatory, and data privacy standards … What We’re Looking For ** Proven experience as a Product Manager with responsibility for ServiceNow or similar enterprise ITSM/ITOM platforms ** Strong knowledge of IT service management, IT operations management, and related processes ** Excellent stakeholdermanagement skills ** Strong vendor management skills, with experience managing licences, support contracts, and performance ** Agile knowledge ** ServiceNow certifications (e.g. More ❯
Job description Make a program management plan Ensure projects and programs are aligned with the strategic plan of the organization Define the program controls or the processes procedures reporting etc to manage the program Plan the overall program and monitor progress to ensure that milestones are being met across various projects and programs Make the program budget Manage the … various projects and programs in the program Manage and use resources across the various projects in the program Manage stakeholders who are involved in the program Skills Mandatory Skills : StakeholderManagement,Benefits Management,Pursuit/Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining Good to Have Skills : Benefits Management, Account Management & Mining More ❯
time left to apply End Date: August 31, 2025 (30+ days left to apply) job requisition id R92584 About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on … criteria. Prioritize features and user stories based on business value, user impact, and technical feasibility. Manage and continuously refine the product backlog to ensure it reflects current priorities and stakeholder input. Product Delivery & Iteration : Collaborate closely with engineering and QA teams throughout the agile development process. Lead sprint planning, daily stand-ups, and sprint reviews to ensure timely and … effective product delivery. Monitor product performance, gather user feedback, and iterate to continuously improve the user experience. StakeholderManagement : Build and maintain strong relationships with stakeholders across all levels to understand needs, gather feedback, and ensure alignment with product strategy. Communicate product vision, roadmap, and progress clearly to stakeholders to foster transparency and collaboration. Proactively identify and address More ❯
BUSINESS ANALYST- IDENTITY& ACCESS MANAGEMENT BUSINESS ANALYST/IAM/IDENTITY & ACCESS MANAGEMENT/CYBER SECURITY/SAILPOINT IDENTITY IQ/SAP IDM/SAILPOINT ISC/CROWN JEWEL ASSET IDENTIFICATION/PROCESS MAPPING £350-400 Per Day-Umbrella 6 Months- Extensions Likely London/Remote- must be willing to be on site 3 days a week Our … delivery and BAU risk reduction actions. Key Responsibilities: Lead end-to-end requirements gathering for the migration of identity services from IIQ and SAP IDM to SailPoint ISC. Conduct stakeholder analysis and engagement, including identifying unknown or undocumented users, processes and services. Collaborate with technical teams to understand current system integrations and data flows. Contribute to the change journey … stakeholders understand the value of the migration and strategic goals. Key Experience: Strong business analysis experience in complex enterprise environments. Experience working in waterfall delivery models. Knowledge of Cybersecurity management and practices. Crown Jewel asset identification experiences Management experience in being able to drive forward actions and being able to hold others accountable for actions assigned on behalf More ❯
our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass these areas such as stakeholdermanagement, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to … convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey. Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects. Defines and promotes the capability within CreateFuture ensures everyone knows what More ❯
our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass these areas such as stakeholdermanagement, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to … convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey. Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects. Defines and promotes the capability within CreateFuture ensures everyone knows what More ❯
our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass these areas such as stakeholdermanagement, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to … convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey. Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects. Defines and promotes the capability within CreateFuture ensures everyone knows what More ❯
our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass these areas such as stakeholdermanagement, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to … convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey. Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects. Defines and promotes the capability within CreateFuture ensures everyone knows what More ❯
Ensure projects are delivered on time, within scope, and within budget, using best-practice project governance (Agile/Waterfall/Hybrid) Develop and maintain detailed project plans, RAID logs, stakeholder comms, and status reports Own stakeholder engagement and communication across C-level execs, business units, and technical teams Drive change management and adoption strategies to maximize ROI … on D365 investments What You'll Bring: Proven experience leading multiple full lifecycle Microsoft Dynamics 365 (F&O and/or CE) projects 7+ years in project/program management roles, ideally in large-scale ERP/CRM implementations Strong understanding of D365 platform architecture, modules, and integration points Formal project management qualifications (e.g., PMP, PRINCE2, Agile Scrum … Master) Exceptional leadership, communication, and stakeholdermanagement skills Ability to manage scope, risks, resources, and timelines in dynamic, multi-vendor environments Why Join ? Be at the forefront of digital transformation initiatives with cutting-edge Microsoft technologies Work alongside a high-performing and collaborative team of tech and business experts Access continuous professional development and certification support Competitive salary More ❯
Project Management Plan, execute, and monitor a variety of digital projects, including website builds (from inception to launch), ongoing design and development retainers, and individual ad-hoc requests from our client base. Manage ongoing website maintenance and designer retainers, communicating deliverables with clients, ensuring everything is scheduled and the retainer stays on track and within budget. Scope out new … consistent communication with internal teams, clients, and external partners throughout the project lifecycle. Track project progress, monitor budgets, and provide regular status updates to stakeholders. Implement and maintain project management best practices and methodologies. Ensure all project deliverables meet quality standards and client expectations. Support with project phases, such as content upload and testing. Manage project closure, including post … project reviews and lessons learned. Financial Management Manage project budgets effectively, ensuring projects are delivered within allocated resources. Track and report on retainer utilisation and ad-hoc request costs. Forecast resource needs and manage freelance budgets. StakeholderManagement Build and maintain strong relationships with internal and external stakeholders, including clients and freelance partners. Act as the primary More ❯
Wiltshire, South West, United Kingdom Hybrid / WFH Options
NST Recruitment Ltd
Account Manager Account Management, Client Strategy, Proposal Delivery, Project Management, Revenue Growth, Public Sector, Research Services, IT Solutions, Relationship Building, Remote (w/Travel) Up to £60,000 + Double OTE + Benefits This is a fantastic Account Manager opportunity to work with a leading technology services organisation, to support a portfolio of key clients, developing long-term … Account Manager, you will lead key client relationships, developing critical account plans, delivering solutions and proposals, and identifying business development opportunities across these accounts. Credible experience in an account management or client management role is essential, with a proven track-record in driving account revenue growth and overachievement. Previous experience selling into the Public Sector, such as Research … Account Manager will have excellent customer-facing skills, influential and empathic to customer requirements. Key Skills as Account Manager: Previous experience selling into Public Sector accounts, in a client management or account management role. Proven track-record in generating new business and delivering account revenue growth. Ability to develop and present proposals for prospective and existing clients. Analytical More ❯
Fairfield, Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Broster Buchanan Ltd
Hands on end-to-end role and must be happy to be program & project manager & PMO 5+ years IT Project Management experience across both Waterfall and Agile Strong stakeholdermanagement skills, exceptional communicator at all levels POSITION TITLE: IT Project Manager LOCATION: Home-based with regular travel across the UK, ideally located in the Northwest or Midlands … a detailed understanding of business processes is fundamental to success in this role. KEY RESPONSIBILITIES Ensure on-time and in full delivery of UK projects, primarily focused on the management of key software implementations Manage workstreams & robust collaboration between the business, technical, and implementation teams Ensure that the project teams are set up to deliver business requirements and implement … vendors and manage issues that impact delivery schedules EXPERIENCE 5+ years' experience as a project manager in an IT delivery field PRINCE2, PMP, or other formal certification in Project Management Excellent communication skills at all levels within a commercial environment with the ability to interpret complex requirements. An analytical and organised approach, as well as an understanding of change More ❯
Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence platform team … responsible for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & Configuration Management (SACM) . This role will also support compliance … and efficiency through software licence management and technology obsolescence tracking , contributing directly to the platform's reliability and compliance posture. What we need: Proven experience managing IT incidents and problems in complex environments, including major incident handling. Hands-on experience with SACM processes, CMDB tools, and asset lifecycle management. Excellent communication, coordination, and stakeholdermanagement skills, particularly More ❯
You will Data Strategy & Leadership: Define and execute the enterprise-wide data and analytics strategy aligned with global business goals, offering a single source of truth and holistic data management/access solution. Team Management: Lead, mentor, and grow a high-performing team of data scientists, analysts, and engineers. Data Governance: Establish and enforce data governance policies, ensuring … data quality, security, and compliance across regions. Analytics & Insights: Drive the development of advanced analytics, dashboards, and reporting to support strategic decisions. Stakeholder Collaboration: Partner with global business units to identify opportunities for data-driven improvements and innovation. Technology Enablement: Oversee the selection and implementation of data platforms, tools, and technologies. Performance Measurement: Define KPIs and success metrics to … Hands-on experience with Microsoft Data Factory, Azure Data Lake, and Microsoft Fabric. Strong knowledge of data governance, privacy regulations (e.g., GDPR), and data lifecycle management. Excellent communication and stakeholdermanagement skills. Experience in change management and driving cultural transformation through data. Excellent communication, leadership, and stakeholdermanagement skills. Strategic mindset with the ability to More ❯
and liquidity. This role is the EMEA head of Production Services for Citi's Crown Jewel- Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities: Senior Stakeholdermanagement - facing off to cluster heads, payments product EXCO, technology & ops heads Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications … ensuring accurate and timely PSD and DORA reporting. Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management Responsible for EMEA rollouts of modernized strategic payment platforms Drive stability and resiliency across EMEA payment flows Additional Responsibilities: Establishes strategic plans for … function. Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions. Influences and negotiates with senior leaders (across functions); may communicate with external parties Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Performs other duties More ❯
Overview Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to … W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of multiple multi-functional teams Keeping the project on budget and budget control Mitigation/management of risks to lowest level possible Managing and owning the engineering resources Managing plans against progress/milestones Look for potential opportunities to benefit the projects Ensuring the technical … an accomplished subject matter expert within your profession, demonstrating a broad range of experience, including some of the following skill areas: Planning and estimating Design and Analytical analysis Resource Management Capability development Project and Commercial Management Commercial Management Qualifications A HNC/HND/FD or Bachelor's degree in an engineering subject Essential skills Engineering ManagementMore ❯
Overview Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to … W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of multiple multi-functional teams Keeping the project on budget and budget control Mitigation/management of risks to lowest level possible Managing and owning the engineering resources Managing plans against progress/milestones Look for potential opportunities to benefit the projects Ensuring the technical … an accomplished subject matter expert within your profession, demonstrating a broad range of experience, including some of the following skill areas: Planning and estimating Design and Analytical analysis Resource Management Capability development Project and Commercial Management Commercial Management Qualifications A HNC/HND/FD or Bachelor's degree in an engineering subject Essential skills Engineering ManagementMore ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Expleo Group
Overview Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to … W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of multiple multi-functional teams Keeping the project on budget and budget control Mitigation/management of risks to lowest level possible Managing and owning the engineering resources Managing plans against progress/milestones Look for potential opportunities to benefit the projects Ensuring the technical … an accomplished subject matter expert within your profession, demonstrating a broad range of experience, including some of the following skill areas: Planning and estimating Design and Analytical analysis Resource Management Capability development Project and Commercial Management Commercial Management Qualifications A HNC/HND/FD or Bachelor's degree in an engineering subject Essential skills Engineering ManagementMore ❯
Job summary THIS POST IS FIXED TERM FOR 26 MONTHSDUE TO FUNDING. The Senior Change Lead role will be responsible for providing leadership for the change management capability within the Digital Health Protection programme (DHPP) delivery. The role will provide change planning and delivery support for the programme to deliver significant change and benefits to the people of Wales. … Manager and Senior Responsible Officer (SRO). Your responsibilities will include supporting the business service and digital delivery to achieve the programme's goals. Lead and manage all change management initiatives needed for the successful delivery of the programme, working with senior managers and stakeholders across the NHS in Wales to embed, align and sustain change across all business … UKHSA who will often have competing interests and priorities. Make formal presentations to large groups of people, often at a very senior level on the programme change and its management Lead on business change activity and work within the programme to support delivery of the business case benefits and outcomes. Develop clear vision and standards and champion the use More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Noir
Business Analyst - Wealth Management - Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, StakeholderManagement, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of a … prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious transformation to … ideally within wealth management. A strong background in digital transformation and business process change projects is required. Excellent skills in requirement gathering, process mapping and documentation are essential. Strong stakeholdermanagement and the ability to work with both technical and non-technical teams is required. Experience working in Agile environments and change management initiatives is essential. Knowledge More ❯
within or between architectures and organizations. • Data-Driven Decision Making: Consistently bring strong, data-driven business and technical judgment to decisions. Ability to decompose complex processes into straightforward solutions. • StakeholderManagement: Expertise in negotiating and prioritizing resources effectively, building consensus, and aligning teams toward coherent technology strategies. Strong stakeholdermanagement and communication skills. • Leadership and Mentorship … significant role in the career development of team members, actively mentoring others and educating on best practices. Ability to represent complex decisions and solutions clearly to senior leadership. • Risk Management and Optimization: Proficiency in identifying potential risks, updating processes, and ensuring accurate data collection and monitoring for informed decision-making. • Program Management Expertise: Proven experience in managing the … Partnering with HR and operations to optimize workforce management. - Skill Based Routing , Quality Framework deployment • Global WOR (Workplace Operations and Resources): Leading initiatives to optimize workplace operations and resource management across the AMER region. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. More ❯
North Cumbria Integrated Care NHS Foundation Trust
user groups project coordination If you have strong administration and organisation skills, other skills can be learnt in post. You may have transferable skills from other roles outside project management and will be supported in the role and with your development by our team of project management professionals. Training opportunities include project management principles, risk and issue … management, process mapping, benefits management and communications. You will benefit from a great annual leave scheme, flexible working, excellent development opportunities and access to NHS discounts. For an informal chat, email DigitalHealthcare@ncic.nhs.uk to request a call with a Senior Project Manager. Main duties of the job This role involves assisting programme and project managers on one or … a project team in the NHS and/or IT Working on a project using a PRINCE2-based framework Working as part of a team operating in a matrix management environment Interfacing with other disciplines such as legal, finance and HR on the development of requirements for projects Managing conflict Monitoring financial performance against a budget Process mapping Contributing More ❯