Graduate Technical Support Executive - HR Software 💵 Salary - £25,000 - £30,000 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with some basic work experience, or perhaps someone with no degree but with … or two years experience in desktop support. You'll work within a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its … thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone More ❯
london (wembley), south east england, united kingdom
PIE Recruitment
Graduate Technical Support Executive - HR Software 💵 Salary - £25,000 - £30,000 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with some basic work experience, or perhaps someone with no degree but with … or two years experience in desktop support. You'll work within a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its … thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Eclectic Recruitment
We are currently recruiting on behalf of one of our Cambridge based clients who are looking for an Application SupportSpecialist to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members … on bespoke, in-house applications, and escalating where necessary Providing training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain and update software Working with large datasets and assist with data management across the company Ensure compliance More ❯
My client is a popular registered Charity and looking for an experienced Business SupportSpecialist . An individual to provide crucial support for our business systems, with a particular focus on Unit4 Agresso Business World systems. You will assist the Business Systems Manager, contributing to the system … s effectiveness and supporting users. Key Responsibilities: Provide business systems support , i... More ❯
AWE is recruiting for a Systems SupportSpecialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport … stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations SupportSpecialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations … and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real More ❯
An exciting opportunity has arisen for a highly motivated Linux SupportSpecialist to join a dynamic and fast-paced environment. This role involves monitoring live platforms, troubleshooting issues, and providing robust support for Linux-based systems. With exposure to cutting-edge technologies and opportunities for hands-on … of Linux-based servers and swiftly addressing technical issues. Collaborating with internal teams to manage system updates, configurations, and installations. Delivering top-notch technical support across first, second, and third lines of inquiry. Identifying areas for process improvement and potential automation advancements. Assisting with various projects involving Linux and More ❯
Applications Specialist – SharePoint & SaaS Location: London (Hybrid) Rate: £250 - £300 per day Inside IR35 Contract Length: 6 months Overview: A global life sciences brand is seeking an Applications Specialist with strong SharePoint expertise to support key SaaS platforms. You’ll be part of a forward-thinking digital … team, enabling enterprise collaboration and operational efficiency. Role & Responsibilities: Act as the SharePoint SME, managing configuration, support, and optimisation. Provide 3rd line support for SharePoint, Microsoft 365, and other SaaS tools. Collaborate with stakeholders and vendors to deliver updates and improvements. Create documentation, support integration, and contribute More ❯
V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer SupportSpecialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to support queries … facing functions like Customer Success and Sales to create an industry-leading customer experience. Contributing to V7's 95% CSAT and G2 top-rated support experience. What are we looking for: Experience working in customer-facing support role in a B2B SaaS environment. Logical, problem-solving thinking, ability More ❯
Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye … customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯
of a company that’s still in build mode—perfect for someone who thrives in fast-paced, evolving environments. Job Title: Legal Operations & Paralegal SupportSpecialist Location: London — Hybrid (3 days in-office, 2 days remote, with flexibility) Duration: Initial 3-month contract with the potential to convert … to a permanent role Key Responsibilities: Support administrative and legal operations, ensuring smooth day-to-day processes Learn the business, build relationships, and integrate into the team Transition into a paralegal role, providing legal support and assistance Take ownership of processes, identify areas for improvement, and implement enhancements … structure and ambiguity Proactive mindset with the ability to own and improve processes Strong organizational and administrative skills Interest in growing within a legal support capacity Flexibility to adapt to both in-office and remote work environments About Elevate Elevate provides consulting, technology and services to law departments and More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Elevate
of a company that’s still in build mode—perfect for someone who thrives in fast-paced, evolving environments. Job Title: Legal Operations & Paralegal SupportSpecialist Location: London — Hybrid (3 days in-office, 2 days remote, with flexibility) Duration: Initial 3-month contract with the potential to convert … to a permanent role Key Responsibilities: Support administrative and legal operations, ensuring smooth day-to-day processes Learn the business, build relationships, and integrate into the team Transition into a paralegal role, providing legal support and assistance Take ownership of processes, identify areas for improvement, and implement enhancements … structure and ambiguity Proactive mindset with the ability to own and improve processes Strong organizational and administrative skills Interest in growing within a legal support capacity Flexibility to adapt to both in-office and remote work environments About Elevate Elevate provides consulting, technology and services to law departments and More ❯
High Wycombe, Buckinghamshire, United Kingdom Hybrid / WFH Options
SecuriCare (Medical) Limited
You will be working for SecuriCare (Medical) Limited, a Home Delivery Service for stoma products. Working to support a team of Patient Development Specialists, this busy and varied role will involve you in all aspects of administration and telephone work. You will deliver excellent customer service to internal/… interview, please e-mail us at or call us at , and one of our team members will be happy to assist you. Patient Services SupportSpecialist - Full Time Location: Loudwater, High Wycombe Full time: 37.5 hours/week: Monday to Friday: 7.5 hours/day from 9 am More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
DataAnnotation
team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer SupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well More ❯
Job title: Technical Support Coordinator/Specialist Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions … or refer them to other support options available. Experience in supporting the implementation of new software applications through User Acceptance Testing. Excellent time management skills and the ability to make quick decisions. Strong problem-solving skills with the ability to ask helpful and effective questions during the triage phase … Effective communication skills that enable comfortable conversations with both small groups and individual users. Job Description Under the supervision of the Places Technology Product Support Manager, a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed More ❯
Desktop Support Engineer – Bilingual (English & Japanese) 📍 Central London – 5 Days Onsite 💰 £150 per day – Inside IR35 🕐 Initial 6 Months ✅ Fluent in English & Japanese ✅ 2nd Line IT Support – 3+ years’ experience ✅ Hardware, Software & Network Troubleshooting ✅ Ticketing Systems & IT Service Management ✅ Customer-focused with excellent problem-solving You’ll be … joining a dynamic team providing 2nd Line IT Support across a global financial services environment. You'll be the go-to for diagnosing and resolving issues across desktops, laptops, mobile devices, and conferencing equipment. This is a hands-on role – you’ll be based at the Technology Bar, supporting … calls, and emails. You’ll also perform daily checks across devices and infrastructure, escalating to 3rd line where needed. The Role Provide hands-on support across desktop, laptop, and mobile devices Manage incidents, service requests, and escalations via ticketing systems Build and configure laptops and PCs using SCCM and More ❯
HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) · Partner with Asset Manager on inventory lifecycle management. · Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person · Track local inventory and order/recycle … quality through consistent and predictable solutions and promote self-service resources · Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment · Follow a common set of practices and principles for the support team with regards to ticket management More ❯
Kintore, Scotland, United Kingdom Hybrid / WFH Options
NES Fircroft
HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) · Partner with Asset Manager on inventory lifecycle management. · Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person · Track local inventory and order/recycle … quality through consistent and predictable solutions and promote self-service resources · Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment · Follow a common set of practices and principles for the support team with regards to ticket management More ❯
kintore, north east scotland, united kingdom Hybrid / WFH Options
NES Fircroft
HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) · Partner with Asset Manager on inventory lifecycle management. · Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person · Track local inventory and order/recycle … quality through consistent and predictable solutions and promote self-service resources · Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment · Follow a common set of practices and principles for the support team with regards to ticket management More ❯
FOIA Records & Information Management Specialist FOIA Administration Support USA009014 Full-time ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT … Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. ProSidian seeks a FOIA Records & Information Management Specialist FOIA Administration Support USA009014 for Program Support on an Exempt W2: No Overtime Pay Basis located in the OCONUS - Caribbean Region (Greater and … GTMO), Cuba that provides legal counsel and oversight to JTF-GTMO operations in compliance with U.S. and international law. JOB OVERVIEW Provide services and support as a Freedom of Information Act (FOIA) Administration Support (FOIA Records & Information Management Specialist) in the DOD/Military Industry Sector focusing More ❯
Job Specification Job Title: Treasury Sys tem Support Analyst (Risk) Location: London Salary: £65K + Benefits Role Purpose: Award winning UK bank is looking to hire an engaging specialist system support analyst. This role is responsible for the maintenance of the Quality Risk Management System which feeds More ❯
Job Specification Job Title: Treasury Sys tem Support Analyst (Risk) Location: London Salary: £65K + Benefits Role Purpose: Award winning UK bank is looking to hire an engaging specialist system support analyst. This role is responsible for the maintenance of the Quality Risk Management System which feeds More ❯
Virtualisation Support Engineer (VMware Specialist) Location: Basingstoke, UK (with occasional travel to London) Salary: £55k - £60k + 10% DV Bonus + Bonus About the Opportunity: We are recruiting for a major global IT services company known for managing secure and complex infrastructure for key clients. They are seeking … a dedicated Virtualisation Support Engineer to join their expert infrastructure support team, focusing specifically on their extensive VMware environments. This role offers a superb opportunity to specialise and deepen your expertise in cutting-edge VMware technologies (including vSphere, vCenter, and vRealize), working within a structured support model … the nature of the end client you will need to be DV Cleared or able to achieve DV Clearance. The Role: As a Virtualisation Support Engineer, you will be a senior technical resource (acting at a 4th Line level) responsible for the advanced support, troubleshooting, and maintenance of More ❯
ML Annotations & Calibration Specialist II, WW RCX - Product Lifecycle Support Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, empowering them to make the most of their purchases on Amazon. By solving post-purchase issues, we prevent avoidable returns and help … the planet by extending product lifespans, generating positive financial and environmental impacts. Since its launch in Q4 2015, PLS has grown to offer eight support options, including live support, manufacturer contact, warranty repairs, replacement parts, end-of-life options, and self-help resources. The PLS team seeks a … Catalog Specialist II to support annotations and ML calibrations. This role involves analyzing catalog data and return trends, developing SOPs, troubleshooting discrepancies, collaborating with ML teams, and ensuring catalog accuracy to optimize customer support and reduce returns. Key responsibilities include: Leading annotations and ML calibration audits for More ❯
IT Application Support Engineer Gosport, Full-time in office required £35,000, 25 days Holiday, Pension Scheme, Healthcare Scheme and many more Are you ready to take your IT skills to the next level in a fast-paced, innovative logistics environment? We’re recruiting for an IT Application Support … contact for application issues, solving problems quickly and minimising downtime. - Manage system updates, patches, and performance enhancements to keep things running seamlessly. - Train and support operational teams to maximise application use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We’re Looking For - Strong More ❯