126 to 150 of 551 Support Specialist Jobs in the UK

Overview The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both … manage service desk requests, identify recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first- and second-line technical support to internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public … facing or industry-specific applications, assisting with account management, system navigation, and troubleshooting. Deliver support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams and Exchange, in More ❯

extends to our IT infrastructure, where we strive to adopt cutting-edge technologies and ensure seamless operations across our organization. The Role: We are seeking a skilled Senior IT Support Engineer to provide 2nd and 3rd line support while taking a hands-on role in key IT projects. You will play a pivotal part in the migration of … our on-premises technology to an Azure cloud environment, followed by ongoing support and additional project work to enhance and optimize our systems. This hybrid role combines technical expertise with a focus on collaboration, providing you with the opportunity to contribute to both day-to-day operations and transformative projects. Key Responsibilities: Deliver 2nd and 3rd line support … on-premises systems to Azure cloud infrastructure. Collaborate with stakeholders to identify requirements and implement IT solutions. Troubleshoot and resolve complex technical issues to ensure business continuity. Provide ongoing support for Azure cloud environments and related technologies. Contribute to project work aimed at improving IT systems and processes. Requirements: 8+ years' IT Support experience. Proven experience in 2nd More ❯

Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye for detail, a customer-first mindset, and a drive to … grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll play a critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying … professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout the process. Diagnose and resolve technical issues, escalating when necessary. Liaise with internal stakeholders to expedite resolutions and manage application configuration changes. Deliver top-tier More ❯

Graduate Technical Support Executive - HR Software 💵 Salary - £25,000 - £30,000 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with 6 months work experience, or perhaps someone with no degree but with two years experience in desktop support. You'll work within … a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience as a total … solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure the best possible user experience … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT support staff, applying your … Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce. Maintain the asset inventory system and ensure all hardware/software allocations are More ❯

MKM operates throughout the UK with 130+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests and problems. This role is highly user facing and involves … progress Coordinate the supply and installation of equipment Help to administer, maintain and monitor IT systems Assist with projects Key Skills Have excellent Microsoft Windows desktop and general IT support knowledge Be able to support mobile phones and devices Good written skills – recording and updating issues clearly and concisely Ability to learn and absorb new systems and processes … quickly Familiarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS server Good general MS Office skills Desirable Experience within the builders’ merchant sector or other similar business Experience in supporting Apple MACs Experience in supporting phone systems, network troubleshooting This role is based at Stoneferry Road in Hull but occasional travel to other sites may be More ❯

curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook’s Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer … email contacts from customers Achieve contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements Partner with global teams to … ensure continuous support availability during required business hours Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 1+ years of experience in a customer service role A client-first attitude and enjoy engaging with customers Ability to stay updated with More ❯

Responsibilities: Respond to product/application related local and European customer inquiries and feedback through the appropriate questioning techniques to identify the nature of the request/complaint. Most support will be given remotely, e.g. via e-mail, phone and chat. Advise the appropriate sales staff of the content of product/application related customer inquiries and feedback, and … related inquiries into new or developed sales possibilities (e.g. lead generation, up-and cross-selling and initiating quotations). Maintain a high level of technical knowledge and competence on specialist subjects, products and their applications. Establish and maintain positive and collaborative working relationships with customers and sales staff. Manage scientific support information database/documentation/paperwork, prioritizing More ❯

broad range of IT faults and working to strict SLA’s and KPI’s Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Log tickets of incidents, requests or problems from customers onto portal Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call … IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers/hardware/applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to … days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme Access to FlexBens policy A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they More ❯

broad range of IT faults and working to strict SLA’s and KPI’s Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Log tickets of incidents, requests or problems from customers onto portal Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call … IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers/hardware/applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to … days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme Access to FlexBens policy A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they More ❯

and many more Are you ready to take your IT skills to the next level in a fast-paced, innovative logistics environment? We’re recruiting for an IT Application Support Engineer to join a leading company revolutionising supply chain operations. About the Role In this exciting position, you’ll ensure the business core systems run smoothly. From troubleshooting and … Be the first point of contact for application issues, solving problems quickly and minimising downtime. Manage system updates, patches, and performance enhancements to keep things running seamlessly. Train and support operational teams to maximise application use. Collaborate with cross-functional teams to deploy new features and resolve challenges. What We’re Looking For Strong SQL knowledge and familiarity with More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯

expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role xAI is seeking a detail-oriented IT Support Specialist to join our IT team. The ideal candidate will have a strong background in IT support, particularly with modern SaaS tools across multiple operating systems, and … will be responsible for ensuring all employees have the technical support needed to perform their tasks efficiently. This role involves direct technical support, system troubleshooting, and maintaining our IT infrastructure to ensure high availability and security. Responsibilities Provide first-level contact and convey resolutions to user issues via the help desk system or via in-person support for macOS, Windows, and ChromeOS platforms. Troubleshoot and resolve hardware, software, and networking issues for end-users across different operating systems. Support and train users on Rippling for HR management, GSuite for productivity, Slack for communication, and Tailscale for secure network access, ensuring compatibility and optimal performance on various OS platforms. Manage user accounts, permissions, and access rights More ❯

broad range of IT faults and working to strict SLA s and KPI s Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Log tickets of incidents, requests or problems from customers onto portal Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call … IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers/hardware/applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to … days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme Access to FlexBens policy A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We re passionate about creating an environment that champions diversity and inclusion, where everyone feels they More ❯

broad range of IT faults and working to strict SLA’s and KPI’s Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Log tickets of incidents, requests or problems from customers onto portal Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call … IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers/hardware/applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to … days holiday, plus public holidays, and the option to buy or sell days annually ~ Company pension scheme ~ Access to FlexBens policy ~ A range of family friendly policies ~ Occupational health support and wellbeing Portal ~ Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they More ❯

broad range of IT faults and working to strict SLA’s and KPI’s Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Log tickets of incidents, requests or problems from customers onto portal Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call … IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers/hardware/applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to … days holiday, plus public holidays, and the option to buy or sell days annually ~ Company pension scheme ~ Access to FlexBens policy ~ A range of family friendly policies ~ Occupational health support and wellbeing Portal ~ Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they More ❯

service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support) o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier environment. Analyzing technical designs and More ❯

Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and … troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯

Social network you want to login/join with: Position: Technical Support Specialist Location: Halifax Hours: Monday to Friday Days (38.75hrs) Pay: up to £40,000 Benefits: Pension: 6% employer, 5% employee, 28 days holiday (including statutory), death in service 3x annual salary About your new Technical Support Specialist role Are you a technically skilled professional … with a passion for diagnostics and customer service? We're hiring a Technical Support Specialist to provide expert assistance to mobile engineers and service teams, ensuring high-quality maintenance, repair, and customer satisfaction. The Technical Support Specialist will be responsible for Deliver technical support to field engineers, troubleshoot issues, and guide diagnostics and repairs. Provide … technical manuals and diagnostic tools to identify and repair faults. Ensure adherence to health & safety standards and quality assurance policies. Maintain accurate documentation and parts inventory for repairs and support activity. Collaborate across departments and contribute to ongoing technical improvement projects. Support customer service teams in resolving technical issues with clients. Experience required for the Technical Support More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist Hematology and Urine Analysis at Beckman Coulter Dx North America . We are seeking a dedicated professional to provide second-level support for hematology and urine analysis instruments, ensuring customer satisfaction through effective troubleshooting, training, and operational verification. This role involves … and verifying system performance and data quality. Operating independently within designated territories, with travel as needed. Minimum Requirements: Biomedical engineering degree or equivalent. At least 5 years of technical support or field service experience in diagnostics. Fluency in English (spoken and written). Willingness to travel within the country and Europe; valid driver’s license required. Preferred Skills: Flexibility More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist at Beckman Coulter Diagnostics . Overview We are seeking a dedicated professional to provide second-level support in Hematology and Urine Analysis systems. This role involves troubleshooting, customer training, and supporting our Applications Team, primarily in Italy or the UK, with … potential travel across Europe. Key Responsibilities Resolve technical issues and troubleshoot instrumentation problems. Train customers and Service Engineers. Support system performance verification and data quality assessments. Operate independently within assigned territories, providing excellent customer service. Minimum Requirements Biomedical engineer or equivalent qualification. At least 5 years of technical support or field service experience in diagnostics. Proficient in English More ❯

Job title: Technical Support Coordinator/Specialist Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options available. Experience … phase of end-user support. Effective communication skills that enable comfortable conversations with both small groups and individual users. Job Description Under the supervision of the Places Technology Product Support Manager, a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high customer … for resolution. Providing application training for new users to ensure a smooth onboarding experience. Adapting to change as products evolve. Education/Experience Previous help desk or customer technical support experience. Troubleshooting skills. Customer service skills. Software proficiency. Experience with ticketing systems and remote support tools. More ❯

Are you an experienced Software Applications Specialist ? Do you have experience supporting and configuring complex applications? Would you like to work for a fantastic company in Glasgow who have a great story to tell and are embarking on a major transformation ? My clients office is Glasgow city-centre however the role is hybrid (2 days a week in the … office) In this role you will be working as part of their application support team and will be focusing on the delivery of applications and providing support. Role responsibilities include: Analyse, design and implement changes to applications working with the development team Configure applications to support new and existing business processes Design and develop workflow models Debug workflow … failures Business & Data analysis Provide application support to users Required skills: Strong communication skills Desire to learn and ability to multi-task Initiative and problem-solving skills, being able to work through a problem, try different solutions Application support/triaging Awareness/experience of workflow solutions Advantageous experience: Business knowledge of Life/Pensions/Investment products More ❯

Regional Technology Support Specialist - North North & Scotland Hybrid Working Technology Permanent Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the … UK's wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you'll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Specialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology Support Specialist, you More ❯

Regional Technology Support Specialist - North North & Scotland | Hybrid Working | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the … UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Specialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology Support Specialist, you More ❯