About the job FORMANCE is looking for a TechnicalSupport Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupport Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupport Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯
About the job FORMANCE is looking for a TechnicalSupport Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupport Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupport Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Rise Technical Recruitment Limited
TechnicalSupport Engineer Office Based Role Commutable from Tamworth, Lichfield, Kingsbury, Warton, Dordon, Dosthill, Atherstone, Little Aston and Shenstone £47,000 +Mon-Thu (8pm-4.45pm) + Early Finish Fridays (1:00 pm) + Profit Share Bonus + Company Pension (4%) + 25 Days Holiday + Bank Holidays + Healthcare (after 2 years) + Full Product Training an Exciting … opportunity for a TechnicalSupport Engineer to join a leading UK engineering manufacturer, providing professional technicalsupport to customers and production teams across the UK and internationally. On offer is the chance to work for an industry-recognised organisation that designs and manufactures high-spec, precision-engineered systems used across multiple sectors including automotive, aerospace, and … materials testing. This is a varied and technically challenging role where you will report directly to the Senior Technical Manager. technically supporting customer installations, and resolving production issues involving PLC and HMI control systems. This position is ideal for an engineer with a strong electro-mechanical background who Enjoys delivering technical excellence in a fast-paced manufacturing environment. More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Client Server
Microsoft TechnicalSupport Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft TechnicalSupport Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Client Server Ltd
Microsoft TechnicalSupport Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft TechnicalSupport Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯
Job Title: TechnicalSupport Engineer Location: Tamworth Salary: 47,000 per annum Hours: 38 hours per week Monday to Thursday: 08:00 - 16:45 (30-minute lunch 12:30-13:00) Friday: 08:00 - 13:00 (no lunch break) Company: A well-established UK engineering company is seeking a skilled TechnicalSupport Engineer to provide expert … pre-sales and post-sales support to its global customer base. This is a hands-on role combining customer support with production fault-finding and technical problem-solving. Role Overview: The TechnicalSupport Engineer will provide professional, timely assistance to customers worldwide, resolving technical queries and ensuring smooth product operation. The role also includes … supporting production with fault-finding, testing, and assembly issues, plus occasional quality auditing. Key Responsibilities: Provide pre- and post-sales technicalsupport to customers, distributors, and agents Handle warranty issues, including customer returns and supplier liaison Support production with PLC & HMI programming, mechanical assembly, and non-conformance resolution Perform special testing of equipment and R&D profiles More ❯
TechnicalSupport Engineer (Night Shift) Manchester/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a TechnicalSupport Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory … the time, meeting up with colleagues in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar TechnicalSupport/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows More ❯
R&D TechnicalSupport - Customer Experience Customer Experience Full-time London, UK We are a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering 245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never … about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled R&D TechnicalSupport (RTS) to join our Customer Experience (CX … organization in London. RTS is the highest level of technicalsupport at Our RTSs act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data, and expertise. This role requires more than technical troubleshooting - it calls for strong stakeholder More ❯
Taunton, Somerset, South West, United Kingdom Hybrid/Remote Options
SRD Technology UK Ltd
Job Role: TechnicalSupport Analyst Location: Taunton, Somerset. With benefits to work remotely at times Salary: £24-28k Based on Experience Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves on … our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive in a rapidly evolving digital world. The Opportunity Were seeking an ambitious and experienced 1 st Line TechnicalSupport Analyst who loves problem solving. As a TechnicalSupport Analyst in Tier 1, you … will work closely with TechnicalSupport Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple tickets at a time whilst meeting the determined SLAs. This job may include site More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated TechnicalSupport … ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams More ❯
AV TechnicalSupport Engineer Surrey £30,000 - £40,000 Full-time, Permanent The Opportunity Are you a hands on technical engineer looking for a role that combines AV and IT? We're seeking an AV TechnicalSupport Engineer to join a fast growing, technically driven team. You'll work on Audio Visual and Signage networks … management. This role is hands on, perfect for someone who loves problem solving, learning new technologies, and ensuring systems perform flawlessly. The Role You'll work closely with the Technical Manager to deliver high quality service and support: Prepare, test, and deploy Audio Visual projects from setup to installation. Test hardware and content before going live to ensure … coordination as required, ensuring smooth delivery. About You Hands on experience with AV, Digital Signage or related media systems. Strong knowledge of computer hardware, Windows environments, and basic networking. Technical troubleshooting skills and problem solving mindset. Organised, proactive, and self-motivated. Excellent communication and client-facing skills. Quick learner, adaptable to new technologies and changing priorities. Desirable: Adobe Creative More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Sheridan Ward Recruitment Services
TechnicalSupport Advisor £28'000-£29'000 Fully remote after probation Shifts: Sunday to Thursday OR tuesday to saturday (Finish time 11pm every day, only apply if you are happy to start work in the afternoon and finish at 11pm) We are delighted to be working closely with a fabulous and fast growing company, they are looking for … a new TechnicalSupport Advisor to join their friendly and supportive team! They are looking for someone who has previous customer service experience, as well as someone who is technically minded! Do you have excellent written and communication skills? Are you a super organised individual? Do you work well within a team? If this sounds like you and … what you are looking for... APPLY TODAY!! TechnicalSupport Advisor Duties: Dealing with customer support requests Liaising with mobile network providers Assisting internal and external teams with their queries Delivering monthly quality and quantity targets TechnicalSupport Advisor Benefits: 25 days annual leave plusBH Fully remote working after probation - training for the first few months More ❯
Graduate Chinese Speaking TechnicalSupport Engineer (Belfast ) The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous … optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
st Line TechnicalSupport Engineer NCC Bristol location on site role 5 days per week Salary & Benefits: £28,321per annum plus 12.5% employer pension, private medical insurance and wider benefits package Closing date: 20 th November we reserve the right to withdraw the advert earlier if required. Introduction: A world-leading engineering company like the NCC needs a … world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technicalsupport function! As a 1 st Line Support Engineer, you'll join a bustling IT function in a world-class facility providing technicalsupport for our IT System. Youll be on your toes … managing a variety of challenges to support the business, so youll need a keen expertise in a range of areas to resolve software and hardware faults, helping users make the most of their devices. Our 1 st line engineers are encouraged to take on 2 nd line technicalsupport tasks as much as possible and develop their More ❯
Job Title: TechnicalSupport Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for a … dynamic and customer-focused IT Support Engineer to join our team in Hull. As a TechnicalSupport Engineer, you will play a crucial role in providing top-notch technicalsupport to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide high end technicalsupport to clients., Diagnose and … resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction More ❯
Junior TechnicalSupport Advisor (Tech/Engineering) 26,000 - 28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting opportunity for … anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technicalsupport position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely exciting opportunity … are now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technicalsupport position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: 1st line technicalsupportMore ❯
TechnicalSupport Engineer Manchester £40,000 - £45,000 basic 20 days holiday, pension, progression, development Are you the go-to tech problem solver who loves diving into networks, systems, and the occasional mystery error message? Here’s your chance to join a world leading security technology manufacturer, a company that designs the systems keeping some of the world … s biggest organisations safe. As a TechnicalSupport Engineer, you’ll be the hero behind the helpdesk, supporting customers, engineers, and users across the globe. From diagnosing tricky IP connectivity issues to walking clients through configuration challenges, your expertise will keep things running smoothly and securely. What You’ll Be Doing Provide technicalsupport to customers … security systems and alarm technologies (experience here is a big plus)Work with global teams to ensure first-class service delivery What You’ll Need Solid experience in a technicalsupport or IT/networking roleStrong understanding of IP networking, connectivity, and related protocolsHands-on experience with LAN/WAN, switches, routers, readersBonus points for exposure to security More ❯
TechnicalSupport Engineer Manchester £40,000 - £45,000 basic 20 days holiday, pension, progression, development Are you the go-to tech problem solver who loves diving into networks, systems, and the occasional mystery error message? Here’s your chance to join a world leading security technology manufacturer, a company that designs the systems keeping some of the world … s biggest organisations safe. As a TechnicalSupport Engineer, you’ll be the hero behind the helpdesk, supporting customers, engineers, and users across the globe. From diagnosing tricky IP connectivity issues to walking clients through configuration challenges, your expertise will keep things running smoothly and securely. What You’ll Be Doing Provide technicalsupport to customers … security systems and alarm technologies (experience here is a big plus) Work with global teams to ensure first-class service delivery What You’ll Need Solid experience in a technicalsupport or IT/networking role Strong understanding of IP networking, connectivity, and related protocols Hands-on experience with LAN/WAN, switches, routers, readers Bonus points for More ❯
Second Line TechnicalSupport Engineer (Shift Patterns) Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high … people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role • An excellent opportunity has emerged for a Second Line IT Support Engineer to join our 24x7 technicalsupport team.• The successful candidate will have an existing track record working within a similar role and knowledge of the Microsoft … escalated from 1st line• Investigating security alerts• Working with internal teams to manage IT infrastructure and keep it up to date• Maintaining knowledge base and contributing to process/technical documentation• Following SLAs and tracking ticket resolution metrics Requirements • At least two years of experience in a similar role• Experience of some or all of the following; Microsoft Windows More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nextech
Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused TechnicalSupport Engineer to join our team in Newcastle. As a TechnicalSupport Engineer, you will play a crucial role in providing top-notch technicalsupport to our clients, ensuring their IT … administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technicalsupport environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation More ❯
A Technical Customer Support Engineer is sought to join an innovative engineering team in Nottinghamshire, contributing to the technicalsupport, specification, and design of bespoke electronic systems used worldwide. The Technical Customer Support Engineer, Nottinghamshire, will play a key role in providing exceptional service to customers and distributors, ensuring the correct equipment is specified … for projects and that all technical enquiries are handled efficiently. Working closely with the Customer Support Manager, you'll deliver a high-quality experience through a mix of phone, email, and web-based communication. Responsibilities include: Assessing new project enquiries, responding to customers, and booking project details into the CRM system Identifying suitable system types to meet specific … project requirements Providing technicalsupport and remote troubleshooting of complex systems Preparing accurate equipment quotations and responding promptly to bid requests Conducting site visits, surveys, customer meetings, and demonstrations Delivering technical training to customers The Technical Customer Support Engineer, Nottinghamshire, will have the following key skills: Experience working with audio systems and technology Experience designing More ❯
Do you have experience providing technicalsupport with WMS systems in a Fulfilment/warehouse environment? Keen to work in a brand-new automated state of the art Fulfilment facility? Are you the kind of person who loves figuring out how things work, and making them work better? We re on an ambitious journey to become the most … efficient ecommerce fulfilment centre in the UK, and we re looking for a TechnicalSupport individual to help get there You will provide support for automated warehouse management systems. You ll be the go-to expert keeping it all running smoothly through proactive maintenance, smart problem-solving, and lightning-fast repairs when production stops. When you re … not working on the machinery, you ll switch gears to support our users with first-line IT support and help deliver IT infrastructure projects. Role: Warehouse Automation Technician, WMS Support Specialist, Automation Support Technician, Automation Support Engineer, Warehouse Automation WMS, Warehouse management system, TechnicalSupport Engineer, Automation Systems Specialist Salary: Highly competitive + More ❯
Do you have experience providing technicalsupport with WMS systems in a Fulfilment/warehouse environment? Keen to work in a brand-new automated state of the art Fulfilment facility? Are you the kind of person who loves figuring out how things work, and making them work better? We're on an ambitious journey to become the most … efficient ecommerce fulfilment centre in the UK, and we're looking for a TechnicalSupport individual to help get there... You will provide support for automated warehouse management systems. You'll be the go-to expert keeping it all running smoothly through proactive maintenance, smart problem-solving, and lightning-fast repairs when production stops. When you're … not working on the machinery, you'll switch gears to support our users with first-line IT support and help deliver IT infrastructure projects. Role: Warehouse Automation Technician, WMS Support Specialist, Automation Support Technician, Automation Support Engineer, Warehouse Automation WMS, Warehouse management system, TechnicalSupport Engineer, Automation Systems Specialist Salary: Highly competitive + More ❯
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technicalsupport, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯
TechnicalSupport Engineer - Shopfloor Support Location: Broughton (Onsite) Pay: 26.92 per hour PAYE/36.00 per hour Umbrella Hours: 35 per week, 4.5 days (between 7am - 7pm, flexible by business needs) Security Clearance: BPSS+ (completed by Airbus Security) IR35: Outside About the Role Are you passionate about supporting manufacturing excellence and driving continuous improvement? Join our team … as a TechnicalSupport Engineer, where you'll play a vital role in enabling production success on the shopfloor. This is an exciting opportunity to work at the heart of aircraft manufacturing, supporting operational excellence and making a real impact every day. What You'll Do Provide hands-on technicalsupport to the production team, resolving … issues on the shopfloor and ensuring smooth operations. Act as a key point of contact for technical queries, escalating complex problems to specialist teams when needed. Support continuous improvement initiatives, helping to optimise processes and eliminate waste (LEAN). Manage work orders, including out-of-cycle tasks, and prioritise execution of serial and rework orders. Collaborate with colleagues More ❯