26 to 50 of 163 Technical Support Jobs in the UK

Technical Customer Support Location: Stevenage Salary: £25,000 – £30,000 Job Type: Permanent, Full-Time Technical Customer Support – About the Role: We are looking for a proactive Technical Customer Support professional to join our clients small team. This role combines first-line customer support, pre- and post-sales technical assistance, and occasional … on-site work. You will work closely with both support and operations teams to ensure excellent service for customers. Technical Customer Support – Details: Monday to Friday, full-time, fully office-based. £25,000 – £30,000. Benefits: Private medical eligible after 1 year, 25 days annual leave + bank holidays, enhanced pension options, death in service. Technical Customer Support – Main Duties: Provide first-line technical support to customers via phone and email, logging all activity in a ticketing system. Offer pre-sales and post-sales technical assistance. Assist with installations and on-site support when needed. Monitor hosted services for faults or anomalies and communicate issues internally and externally. Manage the More ❯

Technical Support Engineer – Cramlington Role Overview An exciting opportunity has arisen for a Technical Support Engineer to join a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key Responsibilities Provide technical support to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled … within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve technical faults, escalating complex issues where necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a More ❯

Subject: Technical Support Supervisor Location: On-Site or Hybrid - Paignton Salary: Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered) Benefits: Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan … component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You'll have experience managing or supervising multi-national teams, excellent communication skills, and … skills further, rather than a long-established senior manager. The Role: This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine More ❯

Technical Support Analyst - Asset Management (Contract) Are you a skilled Technical Support Analyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll manage the … entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves maintaining IT … You'll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technical support and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide More ❯

Technical Support Analyst - Asset Management (Contract) Are you a skilled Technical Support Analyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll manage the … entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves maintaining IT … You'll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technical support and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide More ❯

Technical Support Officer (Full Training into Renewable Energy Systems) Cardiff £25,000 - £28,000 + Full Technical Training + Progression to Technical Design + Career Progression + Opportunity to Enter Energy Market + Excellent Company Culture + Holidays + Pension + Huge Company Growth Are you experienced in customer support and looking to build a … career in the futureproof renewable energy industry? Do you want to join a company offering full technical training, career development, and progression into areas such as system design and technical customer support? The company are leading specialists in energy efficiency, providing government-backed, grant-funded solutions to domestic properties across the UK. With recent expansion into the … commercial market and private B2B services, they are entering a huge phase of growth and strengthening their team to support this journey. As a Technical Support Officer, you will be a vital link between customers, engineers, surveyors, and installers - ensuring enquiries are handled efficiently and accurately. With full training on energy efficiency systems, you'll have the More ❯

An exciting opportunity has arisen for a Product & Technical Support Engineer to join a well-established and innovative engineering business. This role offers the chance to provide hands-on support, working closely with engineering, sales, and international customers. If you're a practical engineer who enjoys troubleshooting, building relationships, and travelling to new places, this could be … successful candidate will enjoy a salary circa £44,000, 33 days annual leave (increasing with service), sociable daytime hours, life insurance, BUPA healthcare, sick pay, and staff awards. Product & Technical Support Engineer key responsibilities - Resolve customer issues and warranty claims providing fast and effective technical support. Deliver training, customer visits, and service bulletins supporting proactive customer engagement. … supporting customer visits, tenders, and service opportunities. Prepare reports, service bulletins, and documentation to share knowledge and maintain standards. Represent the business professionally, always promoting safe working practices. Product & Technical Support Engineer package includes - Salary dependent on experience, circa £44,000. 33 days annual leave (increasing with service) plus sick pay. Life insurance and BUPA healthcare cover. International More ❯

Technical Support Engineer - MVHR & Heat Pumps Salary: 45,000- 50,000 + benefits Location: London Bridge (Hybrid - office & home-based) We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a Technical Support Engineer to join their expanding team. In this … role, you'll be providing responsive technical support to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs). This is not … a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key. Key Responsibilities: Provide technical support on MVHR, heat pumps and EAHPs to clients, installers, and partners. Respond quickly to technical queries, troubleshooting, and fault resolution. Support product testing, commissioning More ❯

IT Technical Support Location : Welwyn garden city (5 days on-site required) Contract Length : 12 months. Rate: £300 per day inside umbrella Join Our Team as an IT Technical Support Specialist! Our client is seeking an enthusiastic IT Technical Support Specialist to join their dynamic team! If you thrive in a fast-paced environment … enjoy solving complex issues, and are ready to support critical technology systems, we want to hear from you! About the Role: As an IT Technical Support Specialist, you will play a vital role in providing exceptional support to both our customers and colleagues across various technology platforms. Collaborating closely with Product, Engineering, and Infrastructure teams, you … users. Collaborate with peers, systems analysts, and managers to resolve or escalate incidents. Identify wide-impact issues and engage relevant teams to resolve them within SLA. Provide meeting room support and assist the Events team in delivering seamless support for executive events. Work with third-party contractors for major events (e.g., Tesco results broadcasts). Collaborate with technology More ❯

Technical Support Engineer (Microsoft) Accrington/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients … handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows … in the coming months. You'll be working on a shift based rota including overnight, with changing requirements due to demand. About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows More ❯

Technical Support Engineer- Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer … 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: Enjoy providing remote and telephone support to a varied clientele Have the ability to assist with project managing installations and upgrades Have a very good working knowledge of PCs and Windows networking Be a good communicator Ideally - have a full driving licence (own … vehicle preferred but not essential) Technical Support Engineer- 1st Line Helpdesk to 2nd Line - Specific Technical Experience: Azure Administration, Active Directory and associated Security Windows Networking TCP/IP Troubleshooting Windows Knowledge of hardware and ability to carry out repairs Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal MCP, MCSA, MCDT More ❯

The Opportunity: Technical Support Services Manager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that … you from applying. The Impact you will have: Comply with company SHEQ (Safety, Health, Environment and Quality) policies. Supporting SHEQ, Briggs Equipment and Briggs Group Business Units with formal technical investigation Providing an effective support function for all engineering resource with Briggs Equipment and Briggs Group Business Units Coordinating the field Technical support engineers to ensure … timely resolutions of all issues, effectively utilizing relevant technology, Ensuring effective management of the Technical Ticket Portal and deliver findings on a monthly basis, supported with recommendations for improvement areas Analising and produce data to identify skill deficiencies and opportunities within in the field and implement corrective actions. Executing findings and continual fleet monitoring to make recommendations to reduce More ❯

Company description: ClearCourse Job description: Technical Support Representative - Graduate Location: Cardiff, United Kingdom Salary: Competitive + Benefits Role Type: Full-Time, Permanent Kick-Start Your IT Career in a Fast-Moving Tech Environment Are you early in your IT career and looking for an exciting opportunity to develop hands-on technical skills? Are you passionate about problem … solving and delivering excellent support to customers? Computers For Flooring, part of the ClearCourse Group, is looking for a proactive and motivated Technical Support Representative to join our growing team in Cardiff. This is your chance to work in a dynamic, customer-focused environment where every day brings something new. The role is a mixture of IT … and customer support, where you will not only support a range of IT systems, including our specialist in-house software, and be a key part of a team delivering fast, friendly, and effective technical support, you'll also get the chance to develop your people skills by demonstrating our products to potential customers and training our More ❯

Company description: ClearCourse Job description: Technical Support Representative Do not wait to apply after reading this description a high application volume is expected for this opportunity. - Graduate Location: Cardiff, United Kingdom Salary: Competitive Benefits Role Type: Full-Time, Permanent Kick-Start Your IT Career in a Fast-Moving Tech Environment Are you early in your IT career and … looking for an exciting opportunity to develop hands-on technical skills? Are you passionate about problem-solving and delivering excellent support to customers? Computers For Flooring, part of the ClearCourse Group, is looking for a proactive and motivated Technical Support Representative to join our growing team in Cardiff. This is your chance to work in a … dynamic, customer-focused environment where every day brings something new. The role is a mixture of IT and customer support, where you will not only support a range of IT systems, including our specialist in-house software, and be a key part of a team delivering fast, friendly, and effective technical support, you'll also get More ❯

R&D Technical Support - Customer Experience Customer Experience Full-time London, UK We are a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering 245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never … about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled R&D Technical Support (RTS) to join our Customer Experience (CX … organization in London. RTS is the highest level of technical support at Our RTSs act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data, and expertise. This role requires more than technical troubleshooting - it calls for strong stakeholder More ❯

Technical Support (2nd Line)Salary: £27,000 plus fantastic benefits! Location: Southampton- Hybrid working Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. Dynamite recruitment is currently working in partnership with a very well-established … business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out. Your key duties would include the following: To troubleshoot and resolve complex issues and escalations - 2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to … assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance … and on-site support. The successful candidate should possess considerable practical IT experience, with the ability to adapt to diverse client technical requirements, and the flexibility to work from our office or travel to client sites as necessary. Primary Responsibilities: Point of Contact: Serve as the first point of contact for end users via phone, email, or chat. Ticket More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance … and on-site support. The successful candidate should possess considerable practical IT experience, with the ability to adapt to diverse client technical requirements, and the flexibility to work from our office or travel to client sites as necessary. Primary Responsibilities: Point of Contact: Serve as the first point of contact for end users via phone, email, or chat. Ticket More ❯

Technical Support Engineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service Engineer … Maintenance Engineer or similar with experience in lifting equipment or mechanical systems, looking to step away from the tools and into a technical office-based role, with long-term career progression and a better work-life balance? This is a rare and exciting opportunity to join a specialist company where you will play a key part in technical support, problem solving, and project delivery, whilst progressing your career off the tools and into a technical path with clear scope for advancement. The company are a global manufacturer of lifting equipment, established for almost 8 decades and employing around 50 people in the UK. They are known for their strong reputation in the industry, delivering high More ❯

Job Title: Technical Support (Mechanical) Reports To: Mechanical Technical Specialist Purpose of the Role The purpose of the Technical Support (Mechanical) role is to assist the Technical Specialist in delivering all technical and compliance responsibilities, with a focus on mechanical systems and assets. This includes supporting day-to-day operations, maintenance activities, statutory … compliance, technical issue resolution, and contractor coordination. Key Responsibilities Assist in meeting technical and statutory compliance requirements, including but not limited to: pressure systems, water hygiene (L8), F-Gas, and medical gases. Coordinate inspections, scheduled maintenance, and remedial works in accordance with relevant regulations and Written Schemes of Examination. Serve as an Authorised Person (AP) for pressure systems … managing safe isolations and system shutdowns as required. Support operational responsibilities for boiler and steam-generating plant systems. Oversee and coordinate third-party mechanical contractors on-site, including water treatment, HVAC, combustion, and refrigerant management services. Provide technical support to the operations team, addressing routine issues and escalating complex faults to senior technical staff. Assist in More ❯

Technical Support Agent £24’600 Monday to Friday 8.30am-5pm We are on the look out for a technically minded individual to join a fun team in the technical support department of a forward-thinking business in Watford. Are you looking for a role that will challenge you daily and allow you to proactively problem solve … This role will provide all that and more!! You will be working alongside engineers supporting them with all back office technical information and administration. Do you have a passion for customer service and all things technical? This could be the ideal role for you This company offer many opportunities for progression and development. They are in an open … plan office with many social spaces and a very energetic and dynamic work force. Key Responsibilities for technical support agent Handing inbound and outbound calls Liaising with technical support for outsourced companies when needed Assisting with sales team queries Completing product investigations Following up on tickets opened Benefits: WFH 2 days per week after probation Free More ❯

Technical Support Advisor £28'000-£29'000 Fully remote after probation Shifts: Sunday to Thursday OR tuesday to saturday (Finish time 11pm every day, only apply if you are happy to start work in the afternoon and finish at 11pm) We are delighted to be working closely with a fabulous and fast growing company, they are looking for … a new Technical Support Advisor to join their friendly and supportive team! They are looking for someone who has previous customer service experience, as well as someone who is technically minded! Do you have excellent written and communication skills? Are you a super organised individual? Do you work well within a team? If this sounds like you and … what you are looking for... APPLY TODAY!! Technical Support Advisor Duties: Dealing with customer support requests Liaising with mobile network providers Assisting internal and external teams with their queries Delivering monthly quality and quantity targets Technical Support Advisor Benefits: 25 days annual leave plusBH Fully remote working after probation - training for the first few months More ❯

Location: Manchester City Centre office Salary: Up to £35,(Apply online only) per annum, (Extensive training) Role Overview As a Technical Support (Product Support), you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with … quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided. Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for. Key Responsibilities Provide real-time technical phone support to installers throughout quoting, installation, and commissioning phases. Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported. Assist with system configuration, product compatibility, and optimal system design. Accurately log support cases for internal tracking and continuous improvement. Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings. Stay informed on the latest product updates and technical documentation. What More ❯

Technical Support Engineer ( Service Department) Worcester Based £16.05 - £20.40/hr (c. £31k - 39k) Band 7 - 9 (DOE) About the Job The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the … industry for many years. Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak. Job Description The Role This is a technical role … supporting customers along with breakdown and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on More ❯

Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT … administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation More ❯