Technical Support Jobs in the UK

26 to 50 of 240 Technical Support Jobs in the UK

Technical Support Engineer (on call rota) - Software - Remote

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products … developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer - Integrations

Staines-upon-Thames, Middlesex, England, United Kingdom
Hybrid / WFH Options
Salt Search
Contract Role: Technical Support Engineer - Integrations Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: 25 August 2025 Hours: 40 per week/8 per day The Role We are seeking a Technical Support Engineer - Integrations to provide second and third-line technical support for highly complex software and … systems. You will work closely with field engineers, technicians, and product support teams to diagnose, troubleshoot, and resolve technical issues that cannot be fixed by first-line support. This role will involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You … may also assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Technical Support Advisor

Uxbridge, Middlesex, England, United Kingdom
Uxbridge Employment Agency
Technical Support Advisor Location: Uxbridge Salary: £27,000 to £30,000 per annum Are you a technical whizz with a passion for problem-solving? A fantastic opportunity has become available for a Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge … and a natural flair for delivering exceptional customer service. Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step! What You’ll Be Doing: • Handle inbound and outbound technical support calls from customers• Accurately record notes and details … and troubleshoot• Work closely with the Scheduling Team to arrange engineer attendance when necessary• Flag any potential escalations to managers Who We’re Looking For: • Previous experience in a technical support role (office or retail-based)• Passionate about delivering outstanding customer service• Excellent telephone manner and strong communication skills• Confident using IT systems; Salesforce and Excel knowledge helpful More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

Technical Support Advisor

Hillingdon, Greater London, Uxbridge, United Kingdom
Uxbridge Employment Agency
Technical Support Advisor Location: Uxbridge Salary: £27,000 to £30,000 per annum Are you a technical whizz with a passion for problem-solving? A fantastic opportunity has become available for a Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge … and a natural flair for delivering exceptional customer service. Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step! What You’ll Be Doing: • Handle inbound and outbound technical support calls from customers • Accurately record notes and details … and troubleshoot • Work closely with the Scheduling Team to arrange engineer attendance when necessary • Flag any potential escalations to managers Who We’re Looking For: • Previous experience in a technical support role (office or retail-based) • Passionate about delivering outstanding customer service • Excellent telephone manner and strong communication skills • Confident using IT systems; Salesforce and Excel knowledge helpful More ❯
Employment Type: Permanent
Salary: £27000 - £30000/annum company benefits
Posted:

Junior Technical Support Advisor (Tech / Engineering)

Bristol, Avon, South West, United Kingdom
Rise Technical Recruitment Limited
Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting opportunity for … anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely exciting opportunity … are now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Support Engineer, Water and Waste

Poole, Dorset, United Kingdom
Wärtsilä Corporation
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Engineer, Water and Waste Wärtsilä's Water and Waste (WAW) business unit offers one of the world's most comprehensive portfolios of water and waste handling solutions for the maritime industry. As a global leader in innovative technologies … we help our customers operate beyond compliance, delivering sustainable and efficient systems across all marine segments. We are now looking for a Technical Support Engineer to join our dynamic Service Delivery team in Poole, Dorset . This is a key role within our Field Services function, specialising in providing technical support, spare parts, and lifecycle solutions … for marine and industrial systems. Our team of highly skilled engineers, technical specialists, and service professionals is committed to ensuring that our customers' equipment operates at peak performance throughout its lifecycle. What you'll be doing As a Technical Support Engineer, you will: Deliver expert technical support across the entire WAW product line, ensuring timely More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Brighton, Sussex, United Kingdom
TRS Consulting (UK) Ltd
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Horsham, Sussex, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP 52,000 Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Crawley, Sussex, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP 52,000 Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Haywards Heath, Sussex, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP 52,000 Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Crawley, West Sussex, South East, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Technical Support Specialist - Dutch Fluency

London, United Kingdom
Hybrid / WFH Options
Samsara
Technical Support Specialist - Dutch Fluency Remote - UK ID:F8198 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Technical Support ( Hybrid )

Princes Risborough, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Planet Recruitment
Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Technical Support Engineer

Redhill, Surrey, South East, United Kingdom
HSB Technical Ltd
Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of … our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line … support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness with the ability to More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Trainee Technical Support

Lichfield, Staffordshire, United Kingdom
Proftech Talent
Trainee Technical Support Motormax are seeking a Technical Support Trainee to join their team. This is a full-time, entry-level position offering hands on training and the chance to grow into more advanced technical responsibilities. Motormax specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras … or a personal hobby involving vehicles and components would be a real advantage. You'll begin with the fundamentals, such as flashing software, before progressing into R&D, client support, and physical installations on exciting new projects. As Trainee Technical Support you will need to have/be: Exemplary customer service standards Good knowledge of MS office … Hours : Full time, Monday - Friday, 9.00am - 5.00pm Location : Shenstone, Lichfield Duration : Permanent You'll work towards carrying out the following duties: To assist in projects ensuring timelines and deliverables Technical liaison between factories and customers Design spec for project work To assist in all R & D involved in any new projects To provide written briefs Make site visits to More ❯
Employment Type: Permanent
Salary: £18200 - £22222/annum
Posted:

36317705 - Technical Support Engineer - UX

London, South East, England, United Kingdom
Career Moves Group
Technical Support Engineer - UX Location: Staines, Surrey Length: 12 Months Start date: 25/08/2025 Rate: £162.67 per day (Inside IR35) Hours: 40 Hours per week Role Overview: The Global Technical Support team is a diverse, creative, fast-growing team!We provide technical support around the clock. Support Centers are located … Ireland, Japan, the Netherlands, the UK, and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers.As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the clients Platform.?You will be responsible for managing and resolving the most challenging issues … and escalations for the customer and providing technical guidance in addressing their business needs. You will be the voice of the customer in client product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.? For which team is this role you will More ❯
Employment Type: Temporary
Salary: £163 per day
Posted:

Technical Support Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Bright Purple Resourcing
Technical Support Engineer Stampede Location: Leith, Edinburgh £30,000 - £35,000 Benefits and Why Join Stampede 33 days of annual leave Performance-based incentives Vibrant, collaborative office environment in Leith Join a scale-up with exciting greenfield projects and global expansion plans Work in a values-led team with local decision-making and a hands-on approach The … branded guest WiFi, automated marketing tools, and customer analytics and they're at the forefront of hospitality technology. As part of their continued growth, Stampede is seeking an experienced Technical Support Engineer with a strong background in network support . This is a hands-on, client-facing role suited to someone who enjoys solving technical challenges … in real-time and building trusted relationships with end users. What You'll Do Deliver second-line technical support for clients using Stampedes platform Troubleshoot and resolve WiFi, connectivity, and networking issues Support onboarding and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technical and customer More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer

Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
Technical Support Engineer – Cramlington Role Overview An exciting opportunity has arisen for a Technical Support Engineer to join a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key Responsibilities Provide technical support to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled … within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve technical faults, escalating complex issues where necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Technical Support Officer (French)

Berkshire, United Kingdom
DiSRUPT
Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 27,000 Annual
Posted:

Technical Support Officer (French)

Reading, Great Lea Common, Berkshire, United Kingdom
DiSRUPT
Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯
Employment Type: Permanent
Salary: £25000 - £27000/annum
Posted:

CNC Laser Operator (Technical Support Engineer)

Luton, Bedfordshire, United Kingdom
Rise Technical Recruitment
CNC Laser Operator (Technical Support Engineer) 35'000 + Bonus + Car + Progression + Training + Excellent Company Benefits Luton, Bedfordshire (Commutable from: Milton Keynes, Bedford, Stevenage, Welwyn Garden City, St Albans, Hemel Hempstead, Dunstable, Leighton Buzzard) Are you a CNC Laser Operator, looking to work for the world's leading CNC Laser OEM, who are offering … a rare opportunity to step-up and become a Technical Support Engineer? This is an exciting and highly varied position, with lots of progression and full specialist training to enable you to come off the tools, playing an important role in sales, applications and customer support. Fantastic time to join this incredibly well-established manufacturer of CNC machine … with a number of high-profile, blue chip clients. On offer is an office based role with travel to cutting edge manufacturing facilities, where you will lead training and support on state-of-the-art CNC lasers. This role suits a CNC Laser Operator, looking to become a Technical Support/Applications Engineer. The Role Specialist training More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

CNC Laser Operator (Technical Support Engineer)

Luton, Bedfordshire, South East, United Kingdom
Rise Technical Recruitment Limited
CNC Laser Operator (Technical Support Engineer) £35'000 + Bonus + Car + Progression + Training + Excellent Company Benefits Luton, Bedfordshire (Commutable from: Milton Keynes, Bedford, Stevenage, Welwyn Garden City, St Albans, Hemel Hempstead, Dunstable, Leighton Buzzard) Are you a CNC Laser Operator, looking to work for the world's leading CNC Laser OEM, who are offering … a rare opportunity to step-up and become a Technical Support Engineer? This is an exciting and highly varied position, with lots of progression and full specialist training to enable you to come off the tools, playing an important role in sales, applications and customer support. Fantastic time to join this incredibly well-established manufacturer of CNC machine … with a number of high-profile, blue chip clients. On offer is an office based role with travel to cutting edge manufacturing facilities, where you will lead training and support on state-of-the-art CNC lasers. This role suits a CNC Laser Operator, looking to become a Technical Support/Applications Engineer. The Role Specialist training More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

PACS Technical Support Engineer, IT Healthcare Systems

Leeds, Yorkshire, United Kingdom
TRS Consulting (UK) Ltd
PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems Hybrid role with two days per week in … the office Following continued growth, this market-leading organisation now seeks to recruit a customer-focused PACS Technical Support Engineer. In this rewarding role, the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging … customers Ensuring that customer satisfaction is achieved and maintained To be considered for this role, you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or NHS IT Engineering background This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Engineer I

London, United Kingdom
Alloy Inc
Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement of … the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an important role … in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer Control & Automation

Great Wyrley, Staffordshire, United Kingdom
Rise Executive Search & Recruitment Ltd
Technical & Applications Support Engineer Control & Automation Systems Excellent Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for a Technical Applications and Support Engineer with experience and knowledge of PLC, Scada, HMI, VSD, applications and software involved, to provide sales and technical support to the external customer base, whilst developing and … factory automation/process control including functional safety, IIOT, HMI s, PLC s, programming language IEC(phone number removed), variable speed drives, instrumentation, industrial data comms, sensors. As the Technical Support Engineer you will respond to and handle automation product technical enquiries. You will be required, with training, to understand and be familiar with the full product … customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 55,000 Annual
Posted:
Technical Support
10th Percentile
£26,250
25th Percentile
£28,438
Median
£34,000
75th Percentile
£41,000
90th Percentile
£50,000