Our top telecoms client is looking for an FTTP TechnicalSupport Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP TechnicalSupport Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to … in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its … day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve More ❯
Tunbridge Wells, Kent, England, United Kingdom Hybrid / WFH Options
Vermelo RPO
Job Title: 1st Line TechnicalSupport Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to … delivering exceptional customer service. Key Responsibilities: Deliver technicalsupport to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technicalsupport as required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Rise Technical Recruitment Limited
TechnicalSupport Engineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service Engineer … Maintenance Engineer or similar with experience in lifting equipment or mechanical systems, looking to step away from the tools and into a technical office-based role, with long-term career progression and a better work-life balance? This is a rare and exciting opportunity to join a specialist company where you will play a key part in technicalsupport, problem solving, and project delivery, whilst progressing your career off the tools and into a technical path with clear scope for advancement. The company are a global manufacturer of lifting equipment, established for almost 8 decades and employing around 50 people in the UK. They are known for their strong reputation in the industry, delivering high More ❯
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technicalsupport, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯
TechnicalSupport Engineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technicalsupport role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to … use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯
TechnicalSupport Engineer Location : Head Office Hours: Days 8:45am - 17:45pm Mon - Fri Contract Type : Permanent We’re looking for someone to troubleshoot and resolve hardware and hardware-related software issues both remotely and physically from our warehouse, resolving client issues, with a focus on Dell hardware! LA Micro Group is an independent technology group, home to … We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technicalsupport, we want to hear from you! Key Responsibilities: Provide timely and effective technicalsupport to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Rise Technical Recruitment Limited
TechnicalSupport Engineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service Engineer … Maintenance Engineer or similar with experience in lifting equipment or mechanical systems, looking to step away from the tools and into a technical office-based role, with long-term career progression and a better work-life balance? This is a rare and exciting opportunity to join a specialist company where you will play a key part in technicalsupport, problem solving, and project delivery, whilst progressing your career off the tools and into a technical path with clear scope for advancement. The company are a global manufacturer of lifting equipment, established for almost 8 decades and employing around 50 people in the UK. They are known for their strong reputation in the industry, delivering high More ❯
TechnicalSupport Engineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technicalsupport role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to … use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯
Role: TechnicalSupport Engineer Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: £150-180 p/d PAYE + 36 days annual leave//£220-250 p/d Umbrella Be part of the UK's most ambitious energy project Rullion, a leading recruitment partner in the Nuclear & Renewables sector, is searching for … a TechnicalSupport Engineer to contribute to Transverse, Mechanical, Electrical and Civils topics at HPC and you'll be helping to make sure to continue to deliver technical excellence for the project. Job Purpose/Overview As a TechnicalSupport Engineer, you will be a key member of the wider Technical Branch of the … proactive in chasing delivery and performance of others Attend and contribute to meetings when required Build working relationships with SMEs, delivery teams and construction partners to facilitate issue resolution Support the identification and development of standardised technical solutions across common field challenges Assist in the preparation of performance reporting materials including dashboards and narrative summaries Contribute to continuous More ❯
Employment Type: Contract
Rate: £150 - £250 per day + Inside IR35 (PAYE/Umbrella)
Bromley, London, United Kingdom Hybrid / WFH Options
Empower Digital Limited
TechnicalSupport Executive Join a fun, supportive team and kickstart your career in technicalsupport Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K £28K Working pattern: Office-based (MonThu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the UK … and globally. Theyre growing fast - and theyre on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are not looking for … experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What youll do Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team Deliver online support sessions to help schools More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
RecruitmentService.uk
TechnicalSupport Executive Join a fun, supportive team and kickstart your career in technicalsupport Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K – £28K Working pattern: Office-based (Mon–Thu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the … UK and globally. They’re growing fast - and they’re on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are … not looking for experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What you’ll do Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team Deliver online supportMore ❯
leading UK supplier of advanced flat roofing systems, offering high-performance EPDM membranes and polyurethane waterproofing solutions. Our products are supplied exclusively to approved roofing professionals, supported by expert technical advisors who provide training, guidance, and on-site assistance when needed. This ensures every installation is carried out to the highest standards. Benefits Salary £42K - £48K depending on experience … Bank holidays (increase with length of services) Pension Scheme standard and enhanced schemed Vehicle pick up truck Tools to do the Role Training The Role of Contractor trainer and TechnicalSupport Deliver technical training and guidance to approved contractors and installers on EPDM membranes and liquid-applied waterproofing systems. Carry out detailed roof surveys on both commercial … and residential properties within the South East region. Support the Southern Sales Team by preparing accurate quotations and providing technical input. Provide on-site assistance during installations, ensuring best practice and compliance with specifications. Act as a technical resource for contractors, offering expert advice to maintain high standards of quality and performance. The Ideal Person for the More ❯
The Technical Product Support Specialist will provide expert assistance to customers, ensuring a seamless experience with the company's products. This role focuses on resolving technical queries while maintaining excellent customer service standards in the retail industry. £28,000 - £34,000 North Leeds/Hybrid Client Details This opportunity is with a medium-sized organisation within the … on customer satisfaction and innovative product offerings. The company operates in a fast-paced environment, offering opportunities for professional development within its Leeds-based customer service department. Description Provide technicalsupport to customers via phone, email, and other communication channels. Troubleshoot and resolve product-related issues efficiently and effectively. Maintain detailed records of customer interactions and solutions provided. … Collaborate with internal teams to escalate and resolve complex technical problems. Offer guidance to customers on product usage and features. Contribute to the creation of support documentation and FAQs. Participate in training sessions to stay updated on new products and technologies. Ensure customer satisfaction by delivering timely and professional support. Profile A successful Technical Product SupportMore ❯
Morson Talent are currently seeking an IMOS TechnicalSupport Officer based out of RNAS Culdrose, this will be on an ongoing contracting basis. About: Provide front-line technicalsupport for the Merlin Helicopter fleet at RNAS Culdrose. In this key customer-facing role, you will ensure timely and effective resolution of technical issues, supporting aircraft … availability and airworthiness under the IMOS contract. Act as the primary contact for technical queries from Forward and Depth maintenance units. To include daily face-to-face liaison with Forward and Depth units. Coordinate with internal teams (IMOS Engineering, Yeovil departments, LMA, Avionics Alliance) to deliver high-quality support. Provide technical advice within scope of approvals against publications … risks where necessary. Liaise with the Merlin Delivery Team and Depth Managers to ensure task feasibility and meet required timelines. Attend customer and supplier meetings, producing reports, briefings, and technical presentations as required. Identify trends or recurring issues affecting cost, availability, or customer satisfaction, and drive root cause analysis. Maintain adherence to business and engineering processes, proposing improvements where More ❯
Bidford-on-Avon, Alcester, Warwickshire, England, United Kingdom Hybrid / WFH Options
Perfect Placement Uk Ltd
IT TechnicalSupport Advisor required in Bidford-On-Avon Reputable Automotive Specialist Basic Salary circa £32,000 Opportunity for progression 40 hours Monday to Friday Including remote working at weekends, once successful completed probation Fantastic opportunity for someone who's got a passion for high performance cars and loves all things tech! This is an exciting opportunity for … an IT enthusiast to join an innovative and dynamic Car Software Company, where the successful IT TechnicalSupport Advisor will become an integral part of the company’s future success and expansion plans. Based from their high-spec headquarters in the West Midlands! This is a fantastic opportunity to join a highly experienced Technicalsupport team … where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries. Your Duties Will Include: Custom file writing (ECU enhancement programmes) Customer services and product delivery Dealer support and training Training material enhancement and development Act database maintenance and reporting File key reporting and management Setting file management/monitoring More ❯
Somerset, South West, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
TechnicalSupport Analyst Tier 1 Location: Somerset/Hybrid Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:30 Overview: Our client is seeking a Tier 1 TechnicalSupport Analyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets … will also assist with user training, process documentation, and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge … base documentation and process improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technicalsupport environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Arnold Clark
We're looking for an experienced 2 nd Line TechnicalSupport Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry. … hybrid role, with your time spread between your home and our Head Office in Kilbirnie Street, Glasgow. About the role Arnold Clark's Digital department is responsible for delivering technical solutions across our rapidly growing business. As a 2 nd Line TechnicalSupport Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications. You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis. Skills and day More ❯
We're looking for an experienced 2 nd Line TechnicalSupport Analyst to work in our Digital department. Please make an application promptly if you are a good match for this role due to high levels of interest. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold … hybrid role, with your time spread between your home and our Head Office in Kilbirnie Street, Glasgow. About the role Arnold Clark's Digital department is responsible for delivering technical solutions across our rapidly growing business. As a 2 nd Line TechnicalSupport Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications. You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis. Skills and day More ❯
a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a CAD & TechnicalSupport Supervisor in Bristol! This is role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. … What youll do: Lead, coach, and support the 1st Line TechnicalSupport team to deliver a responsive, customer-focused service. Manage the process of handling inbound technical enquiries, to include triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM … systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team activity, manage risks, and ensure continuous improvement in technical service delivery. What youll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do More ❯
Burntwood, Staffordshire, West Midlands, United Kingdom
CV Technical
TechnicalSupport Engineer Burntwood £37,000-40,000 Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a TechnicalSupport Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from … highest standards. What you'll be doing: Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives. Interpreting and creating detailed technical drawings. Providing hands-on support to contractors and customers on-site as needed. Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical … products, including reverse engineering, testing, product trials, and chairing development meetings. What we're looking for: A degree (or equivalent) in Engineering. Proficiency in AutoCAD or SolidWorks . Strong technical problem-solving skills with the ability to interpret and communicate technical specifications. A proactive approach with the confidence to support clients both in-house and on-site. More ❯
We are seeking a highly skilled Technical SupportEngineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technicalsupport to end users of a advanced, precision electromechanical products. Key Responsibilities: Providing real-time technicalsupport to customers Delivering training sessions onsite and virtually Create, update … and maintain technical documentation in German Conducthands on trouble shooting and analysis data on performance of equipment Test and evaluate in house systems and software Provide tailored support for new applications and help users become self-sufficient Requirements: Minimum 2 years' experience in acustomer facing role providing technicalsupport Must be fluent in German (Spoken and … Electromechanical systems Able to read industrial and engineering drawings or schematics Ability to travel internationally as required Excellent analytical and communication skills By joining this business as their new Technical SupportEngineer you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holiday Optional Private Health Insurance This role demands a friendly self motivated individual More ❯
TechnicalSupport Analyst 3 months contract Inside IR35 £15.88 per hour (umbrella) Location - Norwich with travel to other sites Candidate must have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced Technical Analyst with a background in asset management to support IT users … across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second-line technicalsupport to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technicalsupport to the organisation … umbrella) Location - Norwich with travel to other sites - Monday to Friday 9am to 5pm If you are an experienced IT individual with a proven track record of providing IT Support to end users and hold a valid UK driver license then this is the perfect opportunity for you. If the above seems of interest then please apply directly to More ❯
Inverness, Inverness-Shire, Scotland, United Kingdom Hybrid / WFH Options
Scotland's Rural College (SRUC)
s new Veterinary School of Medicine enabling place-based learning opportunities for the next generation of veterinarians, addressing longstanding regional employment shortages in the sector. About the opportunity: The TechnicalSupport Officer's purpose is to provide technicalsupport for staff, postgraduate students, and other laboratory users within the SRUC laboratories on the Inverness campus. It … contributes to the successful delivery of research and educational programmes through the application of technical skills and knowledge. The postholder will support the maintenance of operational activities within the microbiological laboratory facilities, by the provision of general housekeeping duties, including specimen curation and management. They will operate a range of laboratory equipment to carry out specified tasks and … support the training of laboratory users in the correct use of equipment. The role requires flexibility, with the post holder expected to adapt their routines in response to changing workloads, circumstances, or priorities. Routine record keeping and filing will form part of the daily responsibilities, alongside supporting the development and maintenance of health and safety procedures and documentation relevant More ❯
Are you an Electrical Apprentice or you have completed an apprenticeship, however seeking an office based role with excellent career prospects? The Sales & TechnicalSupport role will allow you to blend your technical expertise with sales acumen to deliver outstanding service. No qualification but good Electrical knowledge we would still like to hear from you! With a … within this business are rare due to excellent retention and this is a great opportunity for someone who wants a long term career. What You Will Do: - Respond to technical enquiries, ensuring each query is tracked and resolved promptly with comprehensive advice. - Handle incoming calls professionally, directing them to appropriate staff or addressing customer needs. - Expand customer interactions by … queries efficiently. - Make proactive sales calls, capturing leads and ensuring timely follow-ups to maximise opportunities. What You Will Bring: - A background in Electrical Engineering or experience in a technical internal sales role. - Proficiency in using software tools like CAD, EPLAN, or Clip X Engineer. - Strong communication skills and the ability to build rapport with customers. - Excellent IT skills More ❯
Our client is recruiting for a proactive and technically skilled Student Records System - SITS TechnicalSupport Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key … technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technicalsupport for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale … and complex developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge More ❯