winning AV client, a world-class developer and manufacturer of video conversion, content manipulation, and AV signal distribution technology. We are seeking a talented TechnicalSupport Engineer to join their esteemed team in Margate. Main Purpose of the Role: We are seeking a TechnicalSupport Engineer … assistance to our customers. In this role, you will diagnose and troubleshoot hardware and software problems, helping our clients resolve a wide range of technical issues. You will be responsible for diagnosing and repairing customer returns (RAs) and must share our customers’ sense of urgency in problem-solving, especially … solving computer hardware issues Updating proprietary firmware and software as well as Windows and PC drivers Documenting repairs and reporting test results in our support help desk system Providing 1st line technicalsupport via email and telephone Tracking RMA repairs and demo unit maintenance through to completion more »
Burton-On-Trent, Staffordshire, Burton upon Trent, United Kingdom
Vantage Consulting
TechnicalSupport Agent £25,000-£30,000 per annum Burton on Trent Permanent Looking for the next step in your Tech support career? Do you want to join a company with plenty of scope for growth? My client is a well-established software house who provide solutions … the automotive/logistics sector across desktop, web and mobile environments. Due to growth they're looking to increase the size of the Software Support team who the successful candidate will work closely with alongside the Developers to resolve any customer issues. In addition you'll also provide training … on the Software to new clients and help with the QA testing. The Role As the successful TechnicalSupport Agent, you can expect your role to include: Providing software support to clients via phone and email Delivering training to clients both virtually and with travel to their more »
Daventry, Northamptonshire, East Midlands, United Kingdom
Revorec Recruitment Solutions
Engineering TechnicalSupport (Office) £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking … Are you seeking great work-life balance, an excellent benefits package and financial progression opportunities? Due to growth, my client is looking for a TechnicalSupport executive to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The role offers great work-life balance hours and more »
and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technicalsupport work, including but not limited to technicalsupport for customers in the development of sales opportunities, technicalsupport of the project delivery process and commissioning, as well as after-sales technicalsupport after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Eque2 Ltd
With a customer base exceeding 3,000 and experiencing rapid expansion, we operate from offices in both Maidenhead and Newcastle. Position Summary As a TechnicalSupport Consultant with Sage 50 account support experience you will provide telephone and email technicalsupport to Eque2 Customers and … management software. This is a varied and challenging role working within a team based in our Newburn (Newcastle) Office. Please note: This role provides technicalsupport on Eque2 financial, contract management, and estimating software functionalities to customers and is not an IT infrastructure/Engineer role. Required experience … and resolve software issues reported by customers by gathering relevant information, asking probing questions, and utilising troubleshooting techniques. Issue Tracking: Log and track customer support requests in a ticketing system, ensuring accurate and up-to-date information is recorded. Technical Guidance: Guide customers through the configuration, and usage more »
TechnicalSupport Engineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other low … team in Germany. What are we looking for? As the business continues to evolve and grow, we are looking for a talented and proactive TechnicalSupport Engineer to support our customers across Europe, working closely with our teams in the UK and Germany. You will be handling … traditional support requests, as well as small customer change requests using our internal configuration tool. This doesn’t require coding skills but does require a good understanding of software systems and a knowledge of programming logic. As a fluent German and English speaker you will be the dedicated Supportmore »
An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical TechnicalSupport Engineer. As the TechnicalSupport Engineer, you will be responsible for: Providing technicalsupport across all departments Managing spare parts data including the quality of data … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful TechnicalSupport Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience more »
TechnicalSupport Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a TechnicalSupport Consultant providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We re looking … for individuals from hands-on technical background, who have print management experience as well as strong O365 and Azure exposure. What's in it for you Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to … including switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technicalsupport to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. more »
TechnicalSupport Engineer 83zero is partnering with a growing IT Solutions Provider who is looking for a TechnicalSupport Engineer providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We’re looking … for individuals from hands-on technical background, who have print management experience as well as strong O365 and Azure exposure. What's in it for you.. Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to … including switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technicalsupport to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. more »
TechnicalSupport Specialist (& Trainee TechnicalSupport Specialist) required. Join a world class team working at the forefront of print technology! This is a hybrid role, which also requires extensive travel overseas (including India, USA and Europe), and one week per month in East Kent. 37.5 hours … above annual leave entitlement Training & development opportunities Eye-care vouchers and GP & Occupational Health on site Cycle to work scheme As part of the TechnicalSupport team, you will be responsible for the testing and validation of inkjet products and systems performance, including hardware, software and ink. You … a flexible approach and will develop relationships with our client and its suppliers in order to achieve excellent product knowledge. You will deliver timely support professionally and in accordance with service level agreements, research new technologies to develop procedures and training materials to assist product training activity, and be more »
Technical Sales Support Specialist to join a busy, technically minded team, to assist the internal sales team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, trouble … shooting, assisting with technical issues Provide on site support , as well as remote support to customers Oversee the technicalsupport team, act as final stage of resolutions Develop and facilitate workshops/training courses Attend presales and aftersales meetings with sales team and Clients Benefits more »
TechnicalSupport Assistant Salisbury - Office Based £23,000 - £25,000 + Training + Progression + Holiday This is an excellent opportunity for a Quality and TechnicalSupport Assistant or Graduate to join a company that offers full training within the role and an exciting chance to … products are then supplied to many sectors, giving them a global reach. In this varied role you will be responsible for providing 1st line technical and product support to customers globally. Which will include troubleshooting both network and customer related issues, maintaining accurate record keeping, and dispatching product … have some experience in a similar role or a strong academic background and have excellent customer service skills. You will have good knowledge of technical and network troubleshooting, dealing with various stakeholders and good attention to detail and accuracy in record-keeping. This is a fantastic opportunity for an more »
TechnicalSupport Specialist: a re you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have … sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking - onsite Health and … Wellbeing Programme Company Pension To be successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephone help desk Understanding of Auto ID and Point of Sale hardware more »
TechnicalSupport Our client is looking for a contract TechnicalSupport contractor for a long term 12 month assignment. For this role you will be proficient with SQL, Unix and Scripting. Hybrid working Inside IR35 12 months Skills/Experience Recent hands-on experience within a … technicalsupport environment. Understanding of Object-oriented programming languages like Java. Knowledge of the components in the web applications stack. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell. Knowledge of Linux/Unix. Good Experience with relational databases (e.g. MySQL, Oracle). Excellent written and verbal communication … skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
TechnicalSupport Our client is looking for a contract TechnicalSupport contractor for a long term 12 month assignment. For this role you will be proficient with SQL, Unix and Scripting. Hybrid working Inside IR35 12 months Skills/Experience Recent hands-on experience within a … technicalsupport environment. Understanding of Object-oriented programming languages like Java. Knowledge of the components in the web applications stack. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell. Knowledge of Linux/Unix. Good Experience with relational databases (e.g. MySQL, Oracle). Excellent written and verbal communication … skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be more »
Royal Tunbridge Wells, Kent, United Kingdom, Southborough Hybrid / WFH Options
Vermelo RPO
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the TechnicalSupport team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the TechnicalSupport Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »
TechnicalSupport Engineer – German speaking Permanent position Yorkshire Sprechen Sie fließend Deutsch? Haben Sie einen naturwissenschaftlichen oder ingenieurwissenschaftlichen Degree? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/German speaking TechnicalSupport Engineer Duties for this position will include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. … Translating and writing technical sales literature for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences/Engineering more »
TechnicalSupport Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupport Engineer Duties for this position will … include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English Italian. more »
TechnicalSupport Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working … in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an … to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day as a TechnicalSupport Agent can include liaising directly with on-site engineers to assist more »
TechnicalSupport Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a TechnicalSupport Consultant onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking for individuals from hands-on … technical background, who have print management experience as well as strong O365 and Azure exposure. What's in it for you.. Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to maximum of 30 days after … including switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technicalsupport to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Aquent
Job Title: TechnicalSupport Engineer Client Location: Staines, UK (Hybrid) Starting: Asap Pay Rate: £159 per day(PAYE Inside IR35) Duration: 12 months Duties: TechnicalSupport Engineer: Provides technicalsupport to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing … debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/… software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Survey Tip: In software companies this position generally interacts directly with the customer/user when the product is highly technicalmore »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Rise Technical Recruitment Limited
Internal Sales/TechnicalSupport Engineer £35,000 - £40,000 + Bonus + Excellent Company Benefits Bradford Do you have compressed air/vacuum systems experience, looking to work for a rapidly expanding market leader, where you will be the go to technical expert, dealing with a … strength, and have exciting plans in place to ensure they continue to be the leader within their market. The role would require you to support the sales team, helping to prepare technical qualifications as well providing technical support. This position would suit someone with compressed air/… vacuum systems experience, looking for a highly varied technical role, working with a range of clients. Specialist product training will be given to ensure your development. The Role: Supporting the sales team Providing technicalsupport/quotations Full specialist training The Person: Compressed Air . Vacuum Systems more »
TechnicalSupport Manager – Life Science Permanent, full time Cambridge £ competitive, depending on skills, experience and background Role profile: This is a newly created role for a flourishing biotech organisation based in Cambridge who operate in the field of cell therapy and synthetic biology. The role of TechnicalSupport Manager is an integral function of the customer care team, very much focused on a unique mix of technical knowledge and people-facing skillset. Core duties of the role include: You will report to the VP Research Products and collaborate with them and the rest of … the team to deliver exemplary customer care and technical assistance to customers for a specific product range in the cell biology space. Set and make clear performance metrics and team goals to ensure excellence in relation to customer satisfaction. Support the team to resolve customer technical issues more »
Technical Engineer/Service Engineer/TechnicalSupport Engineer required to join a leading pump manufacturer. The successful Technical Engineer/Service Engineer/TechnicalSupport Engineer will be office-based, providing customers and engineers with telephone technicalsupport as well as more »
TechnicalSupport Representative Cwmbran £35,000 per annum Acorn by Synergie is working with an Aerospace Manufacturing company that are seeking a TechnicalSupport Representative. The right candidate will be able to offer indepth technical knowledge of Fire and Life safety products and will be … centre of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. As a TechnicalSupport Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on … product related issues in the field from comprehensive scenario testing and technical verification of new product. You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders. Responsibilities: Support internal and external stakeholders on all reported technical issues relating to more »