51 to 75 of 168 Technical Support Jobs in the UK

Technical Support Engineer Location - Farnborough Hybrid working I’m looking for a Technical Support Engineer to join a team in Farnborough . If you’re someone who loves solving technical problems, enjoys working with people, and takes pride in delivering excellent service — this could be a great fit. You’ll play a key role in … supporting our clients, diagnosing and resolving issues, and keeping systems running smoothly. What You’ll Be Doing Diagnosing and troubleshooting technical issues across hardware, software, and networks. Talking customers through solutions and providing clear, professional support. Following up to make sure every issue is properly resolved. Working closely with our Customer Service and Field teams to deliver a fast … efficient response. Helping to improve how we work by sharing ideas and best practices. What I’m Looking For Experience in a technical support or similar IT role. Knowledge of networking, cloud, security, or data centre technologies. Some understanding of HTML, CSS, and JSON is a bonus. Strong communication and problem-solving skills. Someone who’s motivated, calm More ❯

Technical Support Team Lead | Wymondham | £45k | Automotive Technology Step into a high-impact technical role supporting world-leading automotive and motorsport organisations. We’re looking for a Technical Support Team Lead who thrives on solving complex problems in real time and enjoys working directly with customers. This role is ideal for someone from a field … service, IT, or systems background who’s confident under pressure, loves troubleshooting, and is motivated by making things work better. You’ll take ownership of technical support issues, collaborate with project and commercial teams, and drive improvements in the way we deliver support. This is a hands-on role where you’ll have the chance to grow into … customer-facing or product development opportunities in the future. What you’ll be doing Diagnose and resolve complex technical issues across IT, networks, and hardware Act as a subject matter expert for colleagues and customers, providing confidence and clarity under pressure Collaborate with project and commercial teams to prioritise support requests effectively Share knowledge and mentor colleagues through More ❯

Technical Support Engineer (AV/Electrical Installations) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from … an electrical background and looking to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯

Technical Support Engineer (AV/Electrical Installations) Reading, Berkshire 32,000 - 38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from … an electrical background and looking to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯

Technical Support Engineer - Power Control Systems - West Midlands - £40,000-£55,000 (DoE) + Bonus + Car Option Do you have experience with generator controls, synchronisation or CHP/Hybrid systems? Are you confident supporting customers with both remote and on-site troubleshooting? Do you enjoy blending electrical engineering with customer interaction and training delivery? Are you based … career to the next level with a global leader in power generation control and automation who are shaping the future of distributed energy systems. This is a customer-facing technical role supporting sales, engineering and product teams, providing pre-sales support, commissioning expertise and ongoing customer liaison across the UK and international markets. What you NEED HNC/… D or Degree in Electrical/Electronic Engineering (or significant hands-on equivalent). Minimum 2 years' experience in a technical support, applications, or commissioning role. Strong knowledge of gensets, synchronisation, automation or PLC systems. Confident communicator with excellent fault-finding ability and customer service skills. Full UK driving licence and flexibility for occasional UK/international travel. More ❯

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯

Technical Support & Implementation Coordinator £35,000 40,000 + great benefits including Private Medical, Life Insurance, Training Birmingham Business Park/Hybrid (1-2 days remote per week) Monday to Friday 37.5 hours per week MVP is partnering with a rapidly growing UK business transforming supply chains through asset tracking technology and sustainable packaging solutions. They are helping … major supermarket suppliers improve efficiency, sustainability, and visibility across their operations, combining Bluetooth, WiFi, GPS, and 4G technologies to deliver real-time data. About the Role As Technical Support & Implementation Coordinator , you will support the rollout, maintenance, and evolution of their platform. This is a customer-facing role where youll manage internal technical requests, external development … work, and support customers directly with onboarding, changes, and issue resolution. You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers, internal teams, and development partners. The role may involve occasional travel, so flexibility and a full UK driving licence are essential. More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots of autonomy … and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as strong … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst... What you’ll do 🔧 Triage, troubleshoot, and resolve tickets in Zendesk , keeping notes crisp and hitting SLAs …/KPIs . Senior Technical Support Analyst... Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed. Handle “how-to” queries and routine requests with clear, customer-friendly guidance Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 Service Desk/ More ❯

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst... What you’ll do 🔧 Triage, troubleshoot, and resolve tickets in Zendesk , keeping notes crisp and hitting SLAs …/KPIs . Senior Technical Support Analyst... Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed. Handle “how-to” queries and routine requests with clear, customer-friendly guidance Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 Service Desk/ More ❯

Technical Support Analyst - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up … their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-45K + benefits. Apply now for immediate consideration and interview this week! Technical Support Analyst - SQL/Applications Oscar Associates (UK) Limited is More ❯

operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide. Your new role As the Plumbing Technical Support Manager, you will oversee a team of four Technical Support Advisors who provide … plumbing products. This is a newly created position due to the current manager reducing their working days. You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role.Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and … acting as an escalation point for complex technical queries. You'll also play a key role in coaching and developing the team to maintain product knowledge and deliver exceptional customer service. What you'll need to succeed A strong plumbing background is essential; gas experience is highly desirable. Demonstrated leadership experience - this does not need to be in an More ❯

machinery, serving industries including pharmaceuticals, food, and agrochemicals. With a focus on innovation, quality, and efficiency, we design and build bespoke solutions for clients worldwide. We are seeking a Technical Sales Support person to play a key role in bridging the gap between the Sales, Design, and Project teams. Role Summary As a Technical Sales Support person you will support the Sales process by meticulously checking sales proposals, obtaining technical information and equipment specifications whilst working closely with customers requirements in order to liaise and provide feedback to the Project Engineer and the Design Department. This is a busy and varied role for a person who has a strong interest in engineering sales … and enjoys being proactive and working closely with multiple teams. Key Responsibilities Provide technical support to the Sales Team and Project Engineer Assist in preparing detailed quotations, technical proposals, and equipment specifications based on customer requirements. Work closely with the Sales, Design and Projects teams to ensure customer requirements are correctly interpreted and delivered. FAT involvement? Provide More ❯

for a proactive and enthusiastic 2nd Line Service Desk Technician with experience in a busy service desk environment. You will play a crucial role in providing all aspects of technical support to internal staff and the IT Team, ensuring issues are owned, monitored and resolved quickly, efficiently and within agreed standards. Key Responsibilities : • Respond to incoming service desk … queries, emails, and tickets in a timely and professional manner. • Provide friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. • Diagnose and troubleshoot technical problems, escalating more complex issues whilst retaining ownership of the ticket. • Log all support activities and resolutions accurately in the ticketing system. … basic network and system administration tasks as required. • Ensure all IT equipment and systems adhere to security policies and procedures. Requirements : 6 Month experience in a customer service or technical support role is preferred. Knowledge of Microsoft Windows OS/Office 365/Azure Virtual Desktop. Detailed knowledge of Azure AD. Experience working in a service desk/ More ❯

industrial inspection through intelligent automation — ensuring smarter monitoring and safer operations worldwide. As Avant continues to expand its footprint across Europe, we are seeking a highly motivated and structured Technical Support to join our growing team in London UK . Job Description: Avant Intelligence is looking for a proactive and detail-oriented Technical Support to support … innovative AI-driven inspection and monitoring solutions to clients across Europe. Key Responsibilities: Explore and validate robotics and AI capabilities for customer workflows Build and test lightweight prototypes to support real-world deployments Coordinate cross-functional collaboration and end-to-end solution delivery Provide technical demonstrations and support pre-sales engagements Support international rollout, localization, and … compliance requirements What We’re Looking For: 3+ years of experience in robotics, or technical solution engineering Ability to prototype and integrate hardware + software (e.g., Python/JS) Strong analytical and communication skills in cross-functional environments Experience working with global customers or overseas deployment Fluent in English; Chinese or other European languages a plus, with willingness to More ❯

industrial inspection through intelligent automation — ensuring smarter monitoring and safer operations worldwide. As Avant continues to expand its footprint across Europe, we are seeking a highly motivated and structured Technical Support to join our growing team in London UK . Job Description: Avant Intelligence is looking for a proactive and detail-oriented Technical Support to support … innovative AI-driven inspection and monitoring solutions to clients across Europe. Key Responsibilities: Explore and validate robotics and AI capabilities for customer workflows Build and test lightweight prototypes to support real-world deployments Coordinate cross-functional collaboration and end-to-end solution delivery Provide technical demonstrations and support pre-sales engagements Support international rollout, localization, and … compliance requirements What We’re Looking For: 3+ years of experience in robotics, or technical solution engineering Ability to prototype and integrate hardware + software (e.g., Python/JS) Strong analytical and communication skills in cross-functional environments Experience working with global customers or overseas deployment Fluent in English; Chinese or other European languages a plus, with willingness to More ❯

agile, and passionate team who believe that hard work, curiosity, and continuous self‐improvement lead to extraordinary results. Our mission is to help SEOs and digital marketers make better technical decisions with data‐driven insights. As our customer base grows, we’re expanding our support function to strengthen how we triage, investigate, and resolve technical issues quickly … and effectively. We’re looking for someone who thrives on problem‐solving, loves diving into technical details, and is passionate about providing world‐class customer support. Role overview This is a hands‐on technical support role providing support to Sitebulb customers. You’ll handle incoming issues from the support queue, diagnose and resolve straightforward problems … ll also spot recurring trends, improve documentation, and capture knowledge so more customers can self‐serve. Over time, you’ll become an expert in Sitebulb’s platform and common technical SEO use‐cases. Key responsibilities Front‐line triage: Be the first point of contact via email, chat, or ticketing. Diagnose and resolve straightforward queries (licensing, billing, account, basic “how More ❯

Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction … and guidance. Key Responsibilities: Act as the primary technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively … to support team members in IT related matters Provide troubleshooting assistance as required to the Technical Services team Escalate problems where necessary to management or third-party suppliers Undertake small to medium-sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team More ❯

Job Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video and AI technologies. An accountable, driven self-starter who has an aptitude … must and enjoyment of technology. Ability to learn on the go with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process … service requests. Obtain footage from our bespoke platform to identify and resolve faults reported. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Commissioning of new/replacement devises. Collaborate with internal teams, including the Product Group and Account More ❯

IT Technical Support Location: Hanley Hours : Monday to Friday ,8am – 4pm Salary: Up to £25,000 (DOE) The Role: Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining … IT troubleshooting, system management, and user support. Key Responsibilities: Provide first-line IT support (password resets, Outlook/Teams, printers, Wi-Fi, VPN, OneDrive, meeting room kit) Escalate issues to IT providers with clear documentation and resolution steps Support new starter onboarding: set up M365 accounts, assign licences, configure email/Teams/SharePoint access, provision devices, and … accessories, and ensure devices are secure, up to date, and fully functional Administer CRM system: manage users, permissions, picklists, data hygiene, dashboards, and reports Build simple CRM automations and support KPI/dashboards for staff Create and maintain user guides and process documentation Support digital awareness initiatives (e.g., phishing alerts, safe handling tips). Provide on-site IT More ❯

Technical Support Engineer – CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 – £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products … of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You’ll take ownership of technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you’ll: Diagnose … and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone More ❯

Start your technical support career at ConnexAI with an award-winning support team focused on training and developing you into a product expert on one of the most exciting SaaS platforms in the communications industry. The role You can begin with an 8-week personalised training course on the ConnexAI product suite, which will help you to … provide stellar customer support as the first point of contact for ConnexAI clients. Our 24/7 support model will provide opportunities to support clients worldwide. You will be able to provide technical support through various communication methods, making sure we maintain our reputation for delivering world-class customer service. About us We are a … program from the day you start at ConnexAI. You will have the opportunity for accelerated career progression, with many of our performing first-liners elevating themselves to 2nd line support within 12 to 18 months. Work with an award-winning support team who have worked hard to build a collaborative culture. Who is suitable for the role? You More ❯

Major Recruitment Oldbury are delighted to be recruiting for our locally based Halesowen client who are seeking a Trainee Technical Support Engineer to work on site at their Halesowen site. This is a very rare opportunity for a candidate looking to break in to the IT industry as no experience is necessary. Hours of work are Monday to … or equivalent) or an IT-related qualification (e.g., BTEC, NVQ, CompTIA A+) this is desirable but not essential. You will have a structured on boarding plan with dedicated mentor support and on-the-job training in troubleshooting, customer support, and product knowledge. Duties and tasks will include: Customer Support Provide technical support to customers both … Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations. Technical Troubleshooting Learn to use diagnostic tools and remote access software to investigate faults. Assist in testing and configuring systems, applications, and equipment. Support the roll out of upgrades More ❯

Technical Support Engineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products … of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose … and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone More ❯