Technical Engineer/Service Engineer/TechnicalSupport Engineer required to join a leading pump manufacturer. The successful Technical Engineer/Service Engineer/TechnicalSupport Engineer will be office-based, providing customers and engineers with telephone technicalsupport as well as more »
TechnicalSupport Representative Cwmbran £35,000 per annum Acorn by Synergie is working with an Aerospace Manufacturing company that are seeking a TechnicalSupport Representative. The right candidate will be able to offer indepth technical knowledge of Fire and Life safety products and will be … centre of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. As a TechnicalSupport Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on … product related issues in the field from comprehensive scenario testing and technical verification of new product. You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders. Responsibilities: Support internal and external stakeholders on all reported technical issues relating to more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
TechnicalSupport Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to … holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated TechnicalSupport Advisors to assist our Verisure colleagues in the field. This role will suit someone who is motivated and looking for an exciting … Our mission is to provide our customers peace of mind by protecting what matters most to them. What youll be doing: Assisting with advanced technical issues, diagnosing technical faults and providing a solution via phone, web chat and email. We provide technicalsupport for our alarm more »
Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, troubleshooting, assisting with technical issues . Provide on-site support , as well as remote support to customers . Oversee the technicalsupport team, act as final stage of resolutions. Develop and facilitate workshops/training courses. Attend presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary more »
Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, troubleshooting, assisting with technical issues . Provide on-site support , as well as remote support to customers . Oversee the technicalsupport team, act as final stage of resolutions. Develop and facilitate workshops/training courses. Attend presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary more »
2nd line Technicalsupport engineer £28,000 to £35,000 Hybrid/Flexible working We're working with a Microsoft Gold Partner business, looking to expand their 2nd line team due to growth. This team is already well-established and offers full Microsoft training and certifications. Responsibilities Provide … 2nd Tier technicalsupport, answering inbound support queries and receiving escalation from 1st Tier Service Perform efficient diagnosis and resolve as the 2nd stage of Service escalation Maintain an impeccable level of customer service and interaction for all support queries Adhere to all Service management, security … and quality management principles Requirements 3+ years' of technicalsupport experience Windows Server, On-prem & O365 knowledge Networking knowledge (LAN/WAN) If you like working in a fast-paced environment and want to push your career forward get in contact today to discuss further more »
TechnicalSupport Administrator, Congleton, Permanent, £23,000 + Bonus Forrest Recruitment Ltd are currently supporting a local technical organisation in the heart of Congleton, who offer high quality products within their field. As a successful TechnicalSupport Administrator will join a dynamic and friendly team … of 6 and report directly to the Head of TechnicalSupport and become a vital part of the business. This is a great opportunity for someone who enjoys resolving issues and delivering a high standard of service to customers. Duties will include: Providing support to service users more »
Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technicalsupport analysts and engineers. As the technical leader of this team … you will be vital to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The … ideal candidate will balance technical expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level more »
TechnicalSupport Administrator, Congleton, Permanent, £23,000 + Bonus Forrest Recruitment Ltd are currently supporting a local technical organisation in the heart of Congleton, who offer high quality products within their field. As a successful TechnicalSupport Administrator will join a dynamic and friendly team … of 6 and report directly to the Head of TechnicalSupport and become a vital part of ... more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
TechnicalSupport Engineer Location: Liverpool L33, Office Based only. Salary: £26,000 - £28,000 per annum, DOE. Contract : Full time, permanent. Service Desk Analyst - About the role Curveball Solutions invites you to join our dynamic team as we embark on an exciting journey to further elevate our standing … success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our future growth. Key Tasks Work as part of an … IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. Provide sales team with pre-sales support, attend occasional onsite or phone-based meetings more »
TechnicalSupport Engineer Location: Liverpool L33, Office Based only. Salary: £26,000 - £28,000 per annum, DOE. Contract : Full time, permanent. Service Desk Analyst – About the role Curveball Solutions invites you to join our dynamic team as we embark on an exciting journey to further elevate our standing … success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our future growth. Key Tasks • Work as part of an … IT Service Desk team based on ITIL principles. • Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. • Provide sales team with pre-sales support, attend occasional onsite or phone-based meetings more »
TechnicalSupport Specialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits A hybrid role, 75% office based with 25% travel to customer sites The Role - TechnicalSupport Specialist , Mass … Spectrometry Following expansion, they seek to recruit a TechnicalSupport Specialist ... more »
Access Control TechnicalSupport Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a TechnicalSupport Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technicalsupport, troubleshooting assistance and provi... more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
As an established telecoms provider, we are looking for an apprentice TechnicalSupport Engineer to join our team. The ideal candidate will have excellent communication skills, the enthusiasm and self-motivation to learn new skills and the ability to work independently as well as in a team environment … providing technicalsupport to our customers. Role Responsibilities including, but not limited to: Build strong, positive relationships with our customers and suppliers, liaising with a pleasant manner and providing clear and accurate information always Providing technicalsupport to our service team, troubleshooting customer issues in a … timely resolutions to customer enquiries. Assisting the Operations teams, provisioning and installing new systems. Carrying out site surveys, general site maintenance and carrying out Technical Health Checks for Customers Assist with the onboarding of new customers when required focussing on the technical aspects including but not limited to more »
Job Title: TechnicalSupport Engineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technicalsupport for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when … required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as more »
Platts Common Industrial Estate, Mason Way, Hoyland, Barnsley, England
Niftylift Ltd
The successful applicant will develop into a top-class engineer with a developed knowledge and understanding of all technicalsupport elements of the business. The candidate will rotate through the quality, robotics and design departments getting a comprehensive overview of Niftylift’s operations in Hoyland. Role Design Engineer … Roles: Innovative and comprehensive design to improve manufacturing processes at our site in Hoyland Detail design support within project teams ensuring aesthetic, robust, quality design solutions are achieved, through utilisation of a wide range of materials and manufacturing methods Fully competent usage of the full range of tools incorporated … within Pro Engineer 3D CAD package Support the manufacture of the company’s existing and new product range through generating effective engineering information/systems/manufacturing processes/BOM’s and system troubleshooting/diagnostics Quality Control & Engineer Roles: To effectively and efficiently control and administer the company more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Perpetual Engineering
Job Title: TechnicalSupport Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technicalsupport for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. … Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. more »
Fantastic opportunity to join a well-established company in Coventry as an External TechnicalSupport and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service proposition … offering. Interaction with key people in the business to further develop the external and internal technicalsupport function to B2B customers and provide technical and installer training. The type of products and business this is, is a leading provider of smoke, heat and carbon monoxide detectors to … bonus on top Monday to Friday 9 - 5.30 Must be able to drive and have own car Main Duties; o Develop and implement field support and training strategies, policies, and procedures to meet organisational goals and objectives. o Using a variety of training and troubleshooting techniques ensuring the customer more »
made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. We are looking for TechnicalSupport representatives in London for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This … position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As … a TechnicalSupport Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
White Label Recruitment
White Label are excited to be working with a specialist engineering business in their search for a TechnicalSupport Engineer to join their busy team during an exciting period of growth. As the Technical SupportEngineer, you will support the sales team in identifying Compressors, Vacuums & Blowers … for projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures Assist the sales team by providing technical specifications for capital equipment - vacuums & blowers Provide technicalsupport for Compressors, Vacuum and … Blower applications Accompany the sales team on customer site visits when required Generate energy audit reports to enhance commercial proposals Responsibilities: Support the sales team in presenting technical proposals to customers Ensure the sales team arebriefed on the technical aspects of each quotation Prepare technical quotations more »
Company: Generis Enterprise Technology Limited Job Title: TechnicalSupport Analyst/Support and Development Liaison (Remote) Location: Remote – UK Contract Status: Full-time/Permanent Staff About us Generis is a fast growing and successful UK-headquartered developer of world-class Content and Regulatory Information Management technology … testing tools for processing and validating large data migrations. To fulfill this role, you will have the following attributes: Must-have: Experience in IT Support: A proven track record in a previous IT supporttechnical role, demonstrating the ability to effectively troubleshoot and resolve customer issues. Familiarity … systems like Freshdesk, JIRA, Zendesk. Effective Communication Skills. Strong written and verbal communication skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a more »
Technical Customer Support Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance (After … very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit someone to support customers with technical and IT related issues. As a Technical Customer Support you will be responsible for Assisting clients with any … technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with clients via email, chat and phone while documenting specific incident level detail within a ticketing system Developing and maintaining a knowledge base of the enquiries more »
Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a TechnicalSupport Analyst to join our team. Reporting to the TechnicalSupport Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »
First-Line TechnicalSupport Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line TechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »
Velocity Academy have an exciting new opportunity for a TechnicalSupport Apprentice, a leading school website design & branding expert based in Bromley. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role We have an opportunity for a confident, proactive and … customer focused TechnicalSupport Apprentice within our team. With a client base of over 1,000 schools and academy trusts, our support desk is a crucial element of our business. Our ideal appointment will be a great communicator, have an eye for detail and a natural interest … are constantly evolving and so this new role comes with huge growth potential. Your duties and responsibilities in this role will consist of: Duties: · Technical helpdesk support to our clients, via phone and email, on our proprietary website Content Management System (CMS) · Quality assurance of web developers work more »
