26 to 34 of 34 Ticket Management Jobs in the UK

Storage Infrastructure Analyst (IBM Flash Systems, Spectrum Scale) - Remote and Coventry - 4 months+

Hiring Organisation
Octopus Computer Associates
Location
West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology … affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience ...

Network Ops Engineer

Hiring Organisation
Accenture
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities: o Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations. o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best ...

Customer Support Representative

Hiring Organisation
Gem Partnership
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£28,000
questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management team Build a rapport and strong relationship with customers by offering support and advice Accurately log and update customer records Assist in setting … attitude Desirable Skills Experience supporting end users in a customer service environment Experience working with SaaS applications/training services Experience in using ticket management or CRM software What does an average day look like? You will engage with a variety of customers, speaking to people ...

IT Service Desk Lead

Hiring Organisation
RocketRecruit Ltd T/A Hire and Hire
Location
Aberdeen, Aberdeenshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£38,000 - £45,000 per annum
none. What You’ll Do: Champion and develop a high-performing IT Service Desk team Resolve advanced technical issues with speed and expertise Oversee ticket management and keep our documentation sharp Deliver game-changing technical projects with our PMO Forge strong relationships with clients and vendors Diagnose, configure ...

Service Desk Analyst

Hiring Organisation
Adroit People Ltd
Location
Aberdeen, Aberdeenshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including: Owning overall responsibility for Incident and Service Request process handling on the Service Desk Liaise with the Service Manager … Self-Service, in a friendly and professional manner Advanced troubleshooting and resolution of escalated issues, reducing reliance on higher-tier support. Advanced Active Directory management, including account provisioning, group policies, security access controls, and directory synchronization. O365 administration & advanced support, including Exchange Online, Teams, SharePoint, and OneDrive troubleshooting. Network ...

2nd Line IT Service Desk Engineer

Hiring Organisation
Tailor Made Technologies
Location
Whiteley, Hampshire, United Kingdom
Employment Type
Permanent
site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities … your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. ...

Part Time Project Coordinator

Hiring Organisation
Adecco
Location
Hungerford, Berkshire, United Kingdom
Employment Type
Part Time
Salary
£32000/annum pro rata
Support document and arrange handover meetings between consultants and the support team. Coordinate logistics for consultants, including travel arrangements and accommodations. Monitor Installs Triage ticket board, triaging tickets, and keeping the PSG team informed. Book and manage project meetings, including kick-off calls and progress updates. Attend regular internal … SharePoint link. What We're Looking For: Strong organisational skills and attention to detail. Excellent communication skills, both verbal and written. Experience in project management and scheduling. Proficiency in data collection and documentation. Ability to coordinate training sessions and manage logistics effectively. A proactive approach to problem-solving ...

Part Time Project Coordinator

Hiring Organisation
Adecco
Location
Hungerford, Berkshire, England, United Kingdom
Employment Type
Temporary
Salary
£32,000 per annum
Support document and arrange handover meetings between consultants and the support team. Coordinate logistics for consultants, including travel arrangements and accommodations. Monitor Installs Triage ticket board, triaging tickets, and keeping the PSG team informed. Book and manage project meetings, including kick-off calls and progress updates. Attend regular internal … SharePoint link. What We're Looking For: Strong organisational skills and attention to detail. Excellent communication skills, both verbal and written. Experience in project management and scheduling. Proficiency in data collection and documentation. Ability to coordinate training sessions and manage logistics effectively. A proactive approach to problem-solving ...

Part Time Project Coordinator

Hiring Organisation
Adecco
Location
Hungerford, Berkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£32,000 per annum
Support document and arrange handover meetings between consultants and the support team. Coordinate logistics for consultants, including travel arrangements and accommodations. Monitor Installs Triage ticket board, triaging tickets, and keeping the PSG team informed. Book and manage project meetings, including kick-off calls and progress updates. Attend regular internal … SharePoint link. What We're Looking For: Strong organisational skills and attention to detail. Excellent communication skills, both verbal and written. Experience in project management and scheduling. Proficiency in data collection and documentation. Ability to coordinate training sessions and manage logistics effectively. A proactive approach to problem-solving ...