Workplace environment Hypervisor technologies (Hyper-V, AHV, or equivalent) Networking fundamentals, including LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, and VLANs Scripting or automation skills, such as PowerShell Windows Server (2008–2025) and Windows10/11 Active Directory administration Veeam Backup (desired but not essential) Linux/Unix administration experience (desired but not More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid/Remote Options
Mexa Solutions LTD
delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24/7 team. What’s in it for you? Salary : £35,000 - £40,000 Location : Blackburn … line support overnight, taking ownership of incidents from start to resolution Troubleshooting Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Entra ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows10/11 desktop issues and mobile … Experience in a 1st/2nd line support role with hands-on troubleshooting across Microsoft environments Strong working knowledge of Microsoft 365, Entra ID (Azure AD), Intune, and Windows Server Confidence managing a busy ticket queue independently, especially overnight Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Excellent communication, clear, professional, and user-friendly If More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
Lorien
proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills with Windows10/11. Experience with Microsoft 365 and Azure Active Directory. Understanding of networking fundamentals (DNS, DHCP, IP routing). Ability to support a 200+ user environment … both onsite and remotely. Excellent communication and documentation skills. Desirable Skills: Microsoft 365/Azure administration. Windows Server 2016–2022. NAS/SAN storage management. Mobile device support (Android/iOS). Backup and replication tools (e.g., Veeam). Awareness of Cyber Essentials or ISO27001. Interest or experience in cyber security or risk management. What’s On Offer More ❯
Wilden, England, United Kingdom Hybrid/Remote Options
Conquest Wildman
you’ve had exposure to the below or are looking for the opportunity to upskill and advance your career – We can help you on that journey. Desirable Experience Windows10/11 setup/troubleshooting MacOS setup/troubleshooting Windows Server Microsoft 365 Productivity Apps Microsoft Intune Microsoft Defender for Business (365 & Endpoint) MicrosoftMore ❯
Chelmsford, England, United Kingdom Hybrid/Remote Options
Fusion Technology Solutions Ltd
engineers where appropriate. Knoweldge, Skills & Experience Essential · Experience in an IT support/helpdesk role (MSP preferred). · Strong communication and customer-service skills. · Very good understanding of Windows10/11. · Knowledge of Microsoft 365 support and administration. · Solid understanding of TCP/IP, DHCP, DNS. · Experience using an ITSM/ticketing system. · Ability to More ❯
science, Information Technology, or equivalent experience. 5+ years of experience managing VDI environments (Citrix Virtual Apps/Desktops, VMware Horizon, or Azure Virtual Desktop). Strong understanding of Windows10/11, Windows Server, Active Directory, Group Policy. Experience with Bloomberg, Reuters, Eikon, and custom trading applications . Exposure to real-time market data More ❯
escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and … Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service More ❯
to meet the demands of the role. Well presented, flexible, positive, resilient, methodical, team player Desirable Ability to think creatively. KNOWLEDGE Essential Excellent working knowledge of supporting a MicrosoftWindows10 environment. Microsoft Office 365. Working knowledge of Microsoft Active Directory. Knowledge and understanding of SLAs & priorities. Incident Escalation and Queue Management. Managing a small technical … into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants. Employer details Employer name The More ❯
Support or Service Desk environment Strong technical knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows10/7 and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
Franklin Fitch
Support or Service Desk environment Strong technical knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows10/7 and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid/Remote Options
BAM UK & Ireland
continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN More ❯
South West London, London, England, United Kingdom
Travel Trade Recruitment
use of IT Systems, including Business software, general applications, and hardware. Develop help sheets and frequently asked questions lists for end users. Skills Required: Excellent working knowledge of MicrosoftWindows and Microsoft Office products including Windows10 and Microsoft Office products (Word, Excel, PowerPoint, and Outlook). Good understanding of Server Operating Systems and … Networking including some or all the following: Windows 2008/2012/2016 Server Administration, Linux Server administration, Active Directory, user account setup and administration, DHCP, IIS. Basic network troubleshooting including TCP/IP utilities and configurations e.g. DOS troubleshooting commands and utilities. Good understanding of IT hardware and network software systems including Dell laptop, desktop and servers More ❯
support Technical skills should include: Cisco Expertise: Strong knowledge of Cisco routers and switches Networking: TCP/IP connectivity and IT security Firewall: Configuration, management, and reporting (Fortinet) Windows Server: 2016, 2019, and 2022 Communication: High-level written and verbal skills Virtualisation: Windows Hyper-V Identity & Access: Active Directory/Azure AD Administration Microsoft Stack: Azure … Office 365 & Intune Device Support: Windows10/11, Apple devices, Intune, Apple and Meraki MDM Backup & DR: Backup technologies and disaster recovery strategies SQL: Microsoft SQL Server experience advantageous What our client is looking for Network Design and Implementation Architecting scalable networking solutions based on business requirements Working with senior management to define internal policies More ❯
time and budget constraints. Key Responsibilities Deliver IT project work within agreed budgets and timelines Design, quote, and implement Microsoft 365 solutions Provide occasional desktop and server support (Windows10/11, Server 2016+) Manage client relationships and maintain clear communication Produce and maintain technical documentation Work collaboratively across internal teams to ensure service quality Essential … Skills & Experience Hands-on experience with Microsoft 365 and Azure administration (licensing, security, Teams Phone, SharePoint, Intune) Proven experience supporting and deploying Windows servers and desktops Excellent communication and customer service skills A methodical, detail-driven approach to troubleshooting and delivery Full UK driving licence Desirable Skills Networking experience (routing, switching, VPNs, firewalls) Background in an MSP environment More ❯
Farnham, Surrey, United Kingdom Hybrid/Remote Options
ECS Resource Group Ltd
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
on occasion you may also be assisting onsite. Your role will involve client support, configuration of hardware/software, repairs and preventative maintenance. Your role will be predominantly Windows/Microsoft focused, Office 365, client OS support and peripheral configuration. In addition, you will be configuring servers, Cisco switches, routers, firewalls and cloud services. Experience of networking implementation … Networking TCP/IP and connectivity with knowledge of routers, switches and Firewalls. * 365/Azure Experience. * Active Directory/Azure AD administration including Group Policy configuration. * Supporting Windows10/11. * Verbal communication skills. Experience in the following areas would be advantageous: * Server administration (2016, 2019 and Server 2022) * Windows Hyper-V Virtualisation. More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end … smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting More ❯
staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms … organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to More ❯
Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows10, 11 Operating System Support Apple OS More ❯
hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: Managing and maintaining Windows Server environments (2012–2019) Providing expert-level support for Active Directory , Group Policy , and Windows Deployment Services Administering and optimizing Office 365 and Azure environments Supporting Citrix … VMware , and core server infrastructure Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP) Deploying images using SCCM and supporting Windows10/11 OS Delivering excellent support for Microsoft Teams Monitoring server backups and ensuring software/hardware orders are fulfilled Managing Microsoft licensing and ensuring compliance Following ITIL-aligned service management practices and … need Technical Skills & Experience in the following: Microsoft certification or equivalent experience Proven experience with Office 365/Azure Administration (Essential) Strong knowledge of Active Directory , VMware , and Windows Server CCNA or equivalent networking experience Hands-on experience with desktop and server hardware (2nd line support) Familiarity with ITIL service management practices (Advantageous More ❯
maintenance of Virtual Desktop Infrastructure (VDI) solutions (e.g., VMware Horizon, Citrix, or Azure Virtual Desktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows, macOS), ensuring stability and security. Drive the effective use of modern management tools (e.g., Microsoft Intune, SCCM, or equivalent ) for unified endpoint management (UEM) and mobile device management (MDM … experience. Experience: E xperience in IT infrastructure, with at least 3 years focused specifically on leading EUC, Desktop Engineering, or Service Delivery teams. Technical Expertise: Deep proficiency in MicrosoftWindows10/11 operating systems and Group Policy management. Expertise in Endpoint Management solutions (e.g., Intune, MEM/SCCM, or similar UEM platforms). Proven experience More ❯
maintenance of Virtual Desktop Infrastructure (VDI) solutions (e.g., VMware Horizon, Citrix, or Azure Virtual Desktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows, macOS), ensuring stability and security. Drive the effective use of modern management tools (e.g., Microsoft Intune, SCCM, or equivalent ) for unified endpoint management (UEM) and mobile device management (MDM … experience. Experience: E xperience in IT infrastructure, with at least 3 years focused specifically on leading EUC, Desktop Engineering, or Service Delivery teams. Technical Expertise: Deep proficiency in MicrosoftWindows10/11 operating systems and Group Policy management. Expertise in Endpoint Management solutions (e.g., Intune, MEM/SCCM, or similar UEM platforms). Proven experience More ❯
a clear development path into 2nd Line, Infrastructure, Cloud, or Cyber Security . Required Skills: 1 year MSP experience OR completed MSP apprenticeship (ideal) Experience supporting Microsoft 365, Windows10/11 & Active Directory Basic understanding of networking DNS, DHCP, VPN, firewalls Strong troubleshooting skills and a proactive mindset Passion for technology and a desire to More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and operating systems including Windows10/11/OS X Basic Understanding of TCP/IP networking Office 365 and Microsoft Office 2016/2019/installation and operating Microsoft products … including Microsoft Teams, OneNote, OneDrive and SharePoint Wireless networking skills AV equipment including interactive whiteboards/screens Microsoft Exchange server online/2016/2019 Experience with MS Windows server 2016/2019 Desirable: Intune and End Point device management Jamf (or similar) and iPad device management Experience using Microsoft Cloud technologies in the IaaS, PaaS & SaaS arenas More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage suspected phishing emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You … or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management) Windows10/11 configuration and troubleshooting Confidence diagnosing hardware, connectivity, and access issues. Familiarity with ITSM tools. Excellent communication and customer service skills. A proactive, pragmatic approach More ❯