King's Lynn, Norfolk, England, United Kingdom Hybrid/Remote Options
Opus People Solutions
friendly and forward-thinking ICT team as they modernise their digital infrastructure. This is a fantastic opportunity to provide second-line support across Microsoft 365, Teams Voice, and Windows environments. You'll help staff resolve technical issues, support meeting room AV systems, manage endpoints, and assist with server administration and ICT projects. You'll also play a key … wider Office suite. Support Teams Voice and telephony platforms. Assist with Active Directory/Entra ID administration, including user management and group policies. Help configure, patch, and monitor Windows servers. Manage endpoints using Intune or similar platforms. Maintain ICT asset registers and documentation. Collaborate on ICT infrastructure projects, supporting planning, testing, and deployment. Ensure compliance with cybersecurity best … practices. What We're Looking For Essential Knowledge & Skills: Minimum 2 years' experience in ICT support or similar technical environment. Strong knowledge of Windows10/11 operating systems. Good understanding of Microsoft 365 administration (Teams, Exchange, SharePoint, Office suite). Familiarity with Active Directory/Entra ID. Awareness of cybersecurity best practices. Understanding of ICT More ❯
Assist in providing first-line technical support to internal users via phone, email, and in-person Learn to diagnose and resolve basic hardware, software, and network issues across Windows, macOS, and mobile platforms Help install, configure, and maintain desktops, laptops, printers, and other peripherals Support user account setup and permissions in Microsoft 365 and Active Directory Participate in … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Kettering, Northamptonshire, England, United Kingdom
Oscar Technology
face to face support, taking ownership, and seeing the impact of their work immediately. What You'll Be Doing Providing deskside and floor walk support across multiple locationsTroubleshooting Windows10 and 11, Office 365, printers, networking and hardware issuesManaging user accounts in Active Directory, Azure AD and IntuneSetting up new kit including laptops, mobiles, peripherals and … and escalating issues when needed What They're Looking For Experience in 1st or 2nd Line Support, or Field SupportStrong troubleshooting skills and confidence working independentlySolid understanding of Windows operating systems, Office 365, Active Directory and basic networkingExperience with Intune or Mobile Device Management is beneficialA people first attitude and confidence interacting with users dailyFull UK driving licence More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Nextech Group Limited
networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. … assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
networking, supporting a dynamic business at the forefront of financial technology. Required Skills: Around 2 years of experience in IT Support or 2nd Line roles Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Experience troubleshooting hardware, software & cloud-based systems Excellent communication skills and a More ❯
Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
escalated support for all EUC-related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the … and best practices in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access More ❯
The Plaza, 100 Old Hall Street, Liverpool, England Hybrid/Remote Options
SLATER & GORDON (UK) 1 LIMITED
technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, and PowerShell. Slater & Gordon are More ❯
Lee House, 90 Great Bridgewater Street, Manchester, England Hybrid/Remote Options
SLATER & GORDON (UK) 1 LIMITED
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. Slater & Gordon are committed More ❯
end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most … authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most … authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
You ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows10 … best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service More ❯
team. Youll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows10 … best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service More ❯
projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong More ❯
Southampton, Hampshire, South East, United Kingdom
Method-Resourcing
ll be doing Acting as the first point of contact for IT support queries (phone, email and walk-ups) Troubleshooting issues across Microsoft 365, Entra/Azure AD, Windows10/11 , and core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent More ❯
career faster than your peers this is the place to do it. Required Skills: Experience in 1st Line or IT Support , ideally within an MSP Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs A genuine passion for technology and progression Confident communication and strong problem-solving More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
fast, get hands-on with Azure, M365, and next-gen infrastructure , and be part of a young, ambitious culture this is the one. Required Skills: Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Exposure to Azure or cloud platforms (desirable) Excellent communication and troubleshooting skills More ❯
Reigate, Surrey, England, United Kingdom Hybrid/Remote Options
Optima Recruitment
tasks, and identify improvements/automation. Create documentation and deliver user training. What You’ll Bring Solid IT support/service desk experience. Strong knowledge of Microsoft 365, Windows10/11, mobile OS, Intune, Entra ID/Azure AD. Understanding of networking basics and security tools (Defender, Mimecast, DLP, MFA). Experience supporting cloud/ More ❯
Chester, Cheshire, England, United Kingdom Hybrid/Remote Options
Pontoon
experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows10/11 and network solutions such as Citrix, VPN, and Cisco AnyConnect. organisational Skills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player More ❯
both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What s on More ❯
both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What’s on More ❯
both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What's on More ❯
both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role, ideally within an MSP background Strong knowledge of Microsoft 365, Windows10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work What’s on Offer: Salary up to More ❯
LANCASTER HOUSE, FOUNTAIN COURT, MANSFIELD, England
LINK INTEGRATED SECURITY SOLUTIONS LTD
technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification. Get an introduction to Windows, Linux and PowerShell. Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Act as the primary point of contact for IT support requests from the internal client base. Provide both in-person and remote technical support to global teams using Windows and related systems, delivering user training when required. Manage user onboarding and offboarding processes, ensuring accurate identity and access management through Active Directory and Microsoft 365. Administer software licensing … knowledge bases to support consistent service delivery. Troubleshoot and resolve hardware-related issues, including audio/visual equipment, printers, and peripheral devices. You Will Have Solid experience supporting Windows10/11 and above in a business environment. Experience working with and supporting Microsoft products. A solid understanding of Active Directory administration. Working with and administering More ❯