Endpoint Support Team Lead
- Location
- Cardiff, Wales, United Kingdom
challenges, ensuring incidents and requests are progressed and resolved within agreed SLAs. Endpoint Management: Lead the administration and support of Microsoft Intune-managed Windows devices , including configuration, compliance, security, patching and device lifecycle management. Autopilot & Application Deployment: Oversee Windows Autopilot provisioning and application packaging and deployment … Line Endpoint Engineering, EUC, Modern Workplace or Infrastructure , with experience leading, mentoring or coordinating technical support teams. Strong Microsoft Intune, Entra ID, Windows 10/11 and Windows Autopilot experience. Experience with application packaging and deployment . Strong troubleshooting, root cause analysis and escalation ...