dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Lorien
proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills with Windows10/11. Experience with Microsoft 365 and Azure Active Directory. Understanding of networking fundamentals (DNS, DHCP, IP routing). Ability to support a 200+ user environment … both onsite and remotely. Excellent communication and documentation skills. Desirable Skills: Microsoft 365/Azure administration. Windows Server 2016–2022. NAS/SAN storage management. Mobile device support (Android/iOS). Backup and replication tools (e.g., Veeam). Awareness of Cyber Essentials or ISO27001. Interest or experience in cyber security or risk management. What’s On Offer More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like … application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against More ❯
and compliance support. Provide on-site and remote technical support for clients across various sectors. Diagnose, troubleshoot, and resolve complex hardware, software, and networking issues. Configure and manage Windows Server environments and Microsoft 365 tenants. Install, maintain, and support network infrastructure including firewalls, switches, and wireless devices. Support and administer Active Directory, Group Policies, Hyper-V, and SharePoint … Online. Work with VoIP systems (preferably Gamma) and support Microsoft Teams deployments. Assist with the design and implementation of IT solutions for customers. Windows Server 2012+ and Windows10/11 o Active Directory and Group Policy o Hyper-V virtualisation Microsoft 365 tenant and SharePoint Online administration Network infrastructure (DNS, DHCP, routing, switching More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
Conquest Wildman
you’ve had exposure to the below or are looking for the opportunity to upskill and advance your career – We can help you on that journey. Desirable Experience Windows10/11 setup/troubleshooting MacOS setup/troubleshooting Windows Server Microsoft 365 Productivity Apps Microsoft Intune Microsoft Defender for Business (365 & Endpoint) MicrosoftMore ❯
wilden, east anglia, united kingdom Hybrid / WFH Options
Conquest Wildman
you’ve had exposure to the below or are looking for the opportunity to upskill and advance your career – We can help you on that journey. Desirable Experience Windows10/11 setup/troubleshooting MacOS setup/troubleshooting Windows Server Microsoft 365 Productivity Apps Microsoft Intune Microsoft Defender for Business (365 & Endpoint) MicrosoftMore ❯
clients operational, secure, and well-supported. Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on More ❯
clients operational, secure, and well-supported. Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on More ❯
preferably including *A knowledge of networking, protocols and server architecture: LANs/WANs, switches, firewalls, DNS, TCP/IP, DHCP, Wi-Fi, VPNs, Active Directory; and *Proficiency in Windows10/11, with the latest Microsoft technologies including MS365 Office products, and recent macOS, plus *Exposure to Microsoft 365, Exchange, Azure, and Intune administration. *Excellent (verbal More ❯
Bournemouth, England, United Kingdom Hybrid / WFH Options
Protect Line
Supporting general office infrastructure, including desk wiring and network connectivity. What Makes You Our Perfect Match? Demonstrable experience in an IT helpdesk or support role. Strong understanding of MicrosoftWindows operating systems (Windows10/11). Familiarity with Microsoft Office 365 administration and common applications (Outlook, Word, Excel, Teams). Ability to troubleshoot More ❯
science, Information Technology, or equivalent experience. 5+ years of experience managing VDI environments (Citrix Virtual Apps/Desktops, VMware Horizon, or Azure Virtual Desktop). Strong understanding of Windows10/11, Windows Server, Active Directory, Group Policy. Experience with Bloomberg, Reuters, Eikon, and custom trading applications . Exposure to real-time market data More ❯
science, Information Technology, or equivalent experience. 5+ years of experience managing VDI environments (Citrix Virtual Apps/Desktops, VMware Horizon, or Azure Virtual Desktop). Strong understanding of Windows10/11, Windows Server, Active Directory, Group Policy. Experience with Bloomberg, Reuters, Eikon, and custom trading applications . Exposure to real-time market data More ❯
science, Information Technology, or equivalent experience. 5+ years of experience managing VDI environments (Citrix Virtual Apps/Desktops, VMware Horizon, or Azure Virtual Desktop). Strong understanding of Windows10/11, Windows Server, Active Directory, Group Policy. Experience with Bloomberg, Reuters, Eikon, and custom trading applications . Exposure to real-time market data More ❯
london, south east england, united kingdom Hybrid / WFH Options
Kurt Geiger
are in place and regularly tested. Supporting global users and stores internationally. The Skills: Previous experience in a similar role supporting over 200+ users. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot Experience working with Autopilot and Intune VOIP … system knowledge Windows imaging and deployment knowledge Understanding on servers Cisco Meraki MDM and SDWAN knowledge Understanding basic Networking TCP IP/UDP, DNS, VPNs, VLANs Android and Apple mobile devices deployment Understanding of EPOS technology/PEDs/PDQs/Tills - advantageous if experienced with SaaS POS solutions. Jamf Pro Experience A driving License is advantageous but … not essential. Understanding of Windows servers and AWS NewStore or Similar POS system Intune Auto Pilot deployment experience SaaS system experience and administration. Package building and deployment for Intune Windows 11 administration experience Project management experience is an advantage Be able to support on call rota out of hours Technical Build, configure and install hardware, software More ❯
escalating specialist problems. Provide end user training where required. Have at least 2 years' experience working in a technical role and have gained the following knowledge: Required Knowledge: MicrosoftWindows Server 2016 and upwards MicrosoftWindows10/11 Active Directory Virtualisation (Hyper-V, VMware) Office 365/Azure/Exchange Online Routing & Switching More ❯
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
3rd Line Infrastructure Engineer £55k plus 3% Bonus and 10% DV allowance Basingstoke This role requires candidates to go through SC and DV security clearance. Job Description This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the … team’s overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration 2016-2022 Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience … and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Mentoring and coaching junior technical engineers Desirable: MicrosoftWindows10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you are interested in this role or wish to apply More ❯
3rd Line Infrastructure Engineer £55k plus 3% Bonus and 10% DV allowance Basingstoke This role requires candidates to go through SC and DV security clearance. Job Description This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the … team’s overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration 2016-2022 Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience … and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Mentoring and coaching junior technical engineers Desirable: MicrosoftWindows10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you are interested in this role or wish to apply More ❯
plays a key role in operational success. 🔧 What you’ll be doing Providing 2nd line support across a wide range of infrastructure and desktop technologies Maintaining and enhancing Windows Server, Active Directory, and Group Policy environments Supporting virtualization platforms (VMware/Hyper-V) and networking (TCP/IP, DNS, DHCP, VPNs, VLANs) Assisting with project delivery, system upgrades … best practices across IT systems 🧠 What we’re looking for Proven experience in a 2nd line support or infrastructure role Strong knowledge of Microsoft technologies and desktop environments (Windows10/11, Office 365) Solid networking understanding Excellent troubleshooting and communication skills Bonus points for: Experience with Azure or AWS, PowerShell scripting, or familiarity with ITIL More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end users across a range of industries, ensuring smooth … day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and … internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a More ❯
escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and … Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service More ❯
onsite Key Skills & Qualifications: Required: Minimum 2 - 4 years of IT support experience. Strong knowledge of Microsoft 365 Administration (user management, licensing, MFA, Teams, SharePoint) . Experience with Windows10/11 installation, configuration, and troubleshooting . Basic networking knowledge (TCP/IP, Wi-Fi, DNS, DHCP, VPN). Familiarity with Active Directory and Azure AD More ❯
to a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using … working one week in six. What you’ll bring: Strong understanding of patch management and deployment. Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including firewalls and antivirus solutions. ITIL V4 knowledge. It would be great if you had: CCA-V/… CCA-P certification. Experience with Windows10/11 upgrades and software packaging. MS MECM and UE-V administration experience. If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you! Employment Type: Full time More ❯
function on projects, system improvements, and user training to enhance productivity and reliability across the business. Key Responsibilities Provide 1st and 2nd line support to internal users across Windows and macOS devices. Manage and resolve support tickets via Freshservice, ensuring timely updates and resolutions. Administer and support Microsoft 365 applications, including Exchange Online, SharePoint, Teams, and OneDrive. Support … a long-term career within our technology team. Essential Skills & Experience Experience in a 1st/2nd line IT support role within a Microsoft environment. Strong knowledge of Windows10/11, Microsoft 365 administration, and Active Directory. Familiarity with Freshservice or similar ITSM tools. Experience supporting Mimecast or other email security systems. Basic understanding of More ❯