26 to 50 of 82 1st Line Engineer Jobs in the UK excluding London

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate more complex More ❯

IT Technician – Newcastle (Office-Based) Permanent | Full-Time | High-Growth Tech-Driven Business Are you passionate about IT support and thrive in fast-paced, collaborative environments? An award-winning, high-growth financial technology business is on the lookout for a More ❯

1st Line IT Support Engineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. 06:00 14:30/14:30 22:00/22:00 18:30) Roc Technologies is looking for a 1st Line IT Support Engineer to join our Managed Services team. … Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain documentation & knowledge base Requirements: 12 years IT support/service More ❯

TieTalent Northampton, England, United Kingdom Join or sign in to find your next job Join to apply for the 1st Line Support Engineer role at TieTalent Location: Northampton, England, United Kingdom 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About the Role Position … 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are recruiting for a 1st Line Support Engineer for a large client based in Northampton. The role involves working in the 1st Line team, resolving tickets often at first resolution, and … supporting the Service Desk Team during daily operations, including support for workshop, Field, 2nd line, and 3rd line teams. Skills and Experience Required Previous experience in an IT helpdesk support role Knowledge of various IT systems Experience with Microsoft systems/applications (Windows 10, MS Office, O365, Windows Server, etc.) Experience supporting mobile devices Experience working More ❯

Do you thrive on fixing issues first time round and love delivering top-notch support? Is your communication as sharp as your technical skills? If so, this First Line Support Engineer role could be your next big move! We're on the lookout for someone who’s ready to be the first point of contact for … next challenge starts here! As a First Line Support Engineer, your responsibilities will include... Responding to phone and email support requests, diagnosing technical problems. Providing 1st line support across their customer base and solving tech related problems. Being responsible for both reactive and proactive maintenance activities. Contribute to IT related projects. Following agreed … Maintenance of all IT service documentation. We are looking for a First Line Support Engineer with the following skills and experience... Experience working as a 1st Line Support engineer. Experience of remote access tools. Knowledge of Windows 10/11 as well as Azure, Active Directory and Antivirus software. Basic knowledge of troubleshooting More ❯

JOB TITLE: 1st Line Support Engineer LOCATION: Chippenham SALAR Y: £22,500 - £28,000 (Dependent on experience) 25 days holiday + bank holidays | Career Progression | Ongoing Training WAY OF WORKING: Full Time | Onsite/Office-Based | Permanent THE BUSINESS: C4S are thrilled to be working with this standout provider of managed IT services and cloud … supportive, collaborative environment where close-knit team members are genuinely valued and encouraged to grow - an exceptional opportunity for anyone passionate about tech and making a real impact. THE 1st LINE SUPPORT ENGINEER OPPORTUNITY: We’re on the hunt for a personable, driven, and technically savvy 1st Line Support Engineer … users informed throughout Assist with user account setup, permissions, and general admin tasks Help document solutions and update internal knowledge base articles YOUR KEY SKILLS: Previous experience in a 1st Line Support or similar IT helpdesk role. Strong knowledge of Windows OS, Microsoft Office/365, and basic networking concepts. Excellent communication and interpersonal skills. A problem More ❯

Social network you want to login/join with: 1st Line Support Engineer, Warrington, Cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 25.05.2025 Expiry Date: 09.07.2025 col-wide Job Description: Job role: 1st Line Support Engineer Clearance … for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and … and resolving incidents via the service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD. Experience with Intune deployments. Experience building laptops/ More ❯

Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued … for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and … via the service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/ More ❯

Social network you want to login/join with: Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking … for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and … and resolving incidents via the service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/ More ❯

recruiter to learn more. Base pay range Direct message the job poster from Nigel Frank International Senior Principal Recruitment Consultant - Modern Workplace (SharePoint, Office 365 & Power Platform) Job role: 1st Line Support Engineer Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a … for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and … and resolving incidents via the service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/ More ❯

Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Virtual job fairs Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and … and resolving incidents via the service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/ More ❯

We are seeking a highly-motivated person to join a dynamic company which is fast-moving and fun to work in, providing customer-focused 1st line IT support. We develop and supply award-winning EPoS solutions to the hospitality industry. You will join a support desk to deliver outstanding levels of support to our 1500+ customers, dealing … with a can-do attitude and a willingness to go that extra mile. If you cannot resolve the case quickly, you will escalate to the 2nd and 3rd line teams for support. Strong communication skills and a desire to deliver outstanding service are key to this role and you will have a background in a similar role. Service … in a range of other programs such as MS Office and VNC (remote control software). Support on-call rota out of hours. Experience 1 year+ experience in a 1st Line Technical Support role. Compensation & Benefits A full-time salary of up to £23,000 per annum depending on experience. Hybrid working option from home and in More ❯

1st Line IT Support Engineer (MSP) - Manchester - £27K (DOE) A 1st Line IT Support Engineer with strong working knowledge of Active Directory, Office 365, good knowledge of networking technologies and ideally MSP experience is required by a well-established Microsoft Gold Partner in Manchester city centre. This award-winning MSP More ❯

Join to apply for the 1st Line Support Engineer role at Firstcom Europe Ltd . We are looking for an experienced IT Support Engineer to join our team. The role involves handling initial inquiries and incidents reported by customers, troubleshooting, and resolving technical issues such as password resets, software installations, and providing support More ❯

1st Line Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯

Join to apply for the 1st Line IT Engineer role at Wren Kitchens 1 week ago Be among the first 25 applicants Join to apply for the 1st Line IT Engineer role at Wren Kitchens About The Role We are looking for a skilled, customer-focused 1st Line IT Engineer to provide first-line technical support for hardware, software, and network issues. You will troubleshoot problems, ensure timely resolutions … and maintain high user satisfaction. Strong problem-solving skills, effective communication, and a passion for technology are essential. About The Role We are looking for a skilled, customer-focused 1st Line IT Engineer to provide first-line technical support for hardware, software, and network issues. You will troubleshoot problems, ensure timely resolutions, and More ❯

An award-winning, nationally known client of ours is looking for a 1st Line Support Engineer to join their team in Stockport. This is a crucial hire for my client as the successful 1st Line Support Engineer will be involved in day-to-day user support across 8 sites within … the company. Key Responsibilities of the 1st Line Support Engineer: 1st Line Support over multiple platforms System administration, maintenance and support across all business applications Network support, security and maintenance Out of hours support (following training period) Desirable Experience Required of the 1st Line Support Engineer: • MS … SQL Server (scripting and administration) • Windows Server • Windows 10/11 • Microsoft Office 365 The successful 1st Line Support Engineer will be paid up to £28,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals. More ❯

Communicate Technology is on the lookout for a proactive and customer-focused First Line Engineer to join our technical support team at our Wynyard HQ. As the first point of contact for our users, you’ll play a vital role in helping resolve IT issues efficiently — from password resets to troubleshooting Windows 11 problems — ensuring our … clients can get back to doing what they do best. What you’ll be doing: Provide 1st line support via phone, email, and remote tools Troubleshoot issues across Windows 10/11, Microsoft 365, and Active Directory Assist with user rights, accounts, passwords, and basic security administration Handle technical queries and service requests, escalating when needed Keep … users updated and deliver outstanding customer service Log, manage, and resolve incidents in line with SLA agreements What we’re looking for: At least 1 year of experience in IT support or system administration Experience supporting Microsoft Windows 10/11 Basic understanding of networking (ping, trace route, etc.) Familiarity with Active Directory and Microsoft 365 admin tasks More ❯

the job poster from Intec Select Tech Recruiter & Principal Account Manager at Intec Select Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … with SLAs and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯

client is one of the world’s largest OEM manufacturers with manufacturing sites worldwide, including a large production facility in the North East. They are currently looking for a 1st Line IT Support to join their team on a full-time, permanent basis. This is a fantastic opportunity to make a significant contribution to the organisation. Reporting … personal development at all levels. Company benefits include: Excellent holiday allowance (up to 39 days) Better health at work initiatives Subsidised canteen Private medical insurance About the role As 1st Line IT Support, you will be the first-line support, responding and resolving IT-related issues such as software, hardware, or network problems. Key responsibilities … for the 1st Line IT Support include: Set up, modify, and deactivate user accounts in systems like Active Directory. Support the installation, configuration, and updating of software. Provide clear updates and explanations to users regarding issue resolution. Escalate complex issues to higher-level support teams when necessary. Perform basic repairs or coordinate with vendors for hardware replacements. More ❯

Role: 1st Line IT Support Engineer Location: Central Southampton Salary: £24,000 - £28,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next level? Were working with a growing Managed Service Provider that … delivers top-tier IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1st Line Engineer to join their team and develop into a future IT expert . Youll be fully immersed in a supportive environment where you can learn from experienced engineers , to develop your troubleshooting skills, and work … Policy, and basic hardware troubleshooting Benefits Package: Competitive Salary (£24,000 - £28,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Rapid Career Progression clear path to 2nd & 3rd Line roles Exposure to Cutting-Edge Tech cloud, virtualization, cybersecurity & more Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Supportive & Collaborative Team Environment If youre looking for an More ❯

1st Line Support Engineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st Line IT Support Engineers! After already placing within the business, we know firsthand how well they treat their staff and clients … This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account, fully paid for … are ever growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining access to More ❯

First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. … are keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support … and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line support or appropriate departments, ensuring timely resolution. Accurately document all client interactions, diagnostics, and resolutions in the internal ticketing system to maintain service continuity and accountability. Assist in the More ❯

1st line Support Engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you're someone who enjoys solving problems, learning new technologies, and making a real difference to users … of vendor specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday - Friday 8.30 - 5.00 Potential to progress/develop to 2nd/3rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day … specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday Friday 8.30 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯