26 to 50 of 85 2nd Line Support Engineer Jobs in the UK excluding London

2nd Line Engineer Location: London (onsite) Salary: Up to £45,000 per annum We are currently looking for a dynamic and skilled 2nd Line Engineer to join our client’s small but growing team based in London. This is a … of the team and will ensure smooth day-to-day operations by providing support to users at all levels. Key Responsibilities: Provide 2nd line support to all employees, both onsite and remotely. Manage and maintain a range of technologies, including Active Directory, Windows … are maintained, updated, and secure. Collaborate with the wider team to meet deadlines and deliver on operational requirements. Key Skills and Experience Required: Proven 2nd line support experience with strong troubleshooting abilities. In-depth experience with technologies including: Active Directory Windows Server Entra ID Office More ❯

features. Direct message the job poster from iO Associates - UK/EU Over 5 years of experience placing talent with exciting IT & Engineering opportunities. 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week … Full-Time | Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your input genuinely makes a difference? If you enjoy solving complex problems, working directly with clients, and getting involved in a variety of technologies, this … and Internet Referrals increase your chances of interviewing at iO Associates - UK/EU by 2x Sign in to set job alerts for “Second Line Support Engineer” roles. Stoke-On-Trent, England, United Kingdom 3 weeks ago Stoke-On-Trent, England, United Kingdom More ❯

energy and creativity to make a positive difference, then this is the job for you. A new and exciting opportunity has arisen for a 2nd Line Application Support Engineer role within our Application Support Team (AST). The successful candidate for … and sell up to 3 days. Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development. Hybrid Working - the tools and equipment you need to be able to work from home when you need to … Application Support Engineers, taking on the responsibilities of training, and upskilling 1st Line team members. You will act at the 2nd line support and escalation point for the 1st line Application Support Team providing subject matter expertise More ❯

1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Manchester X More ❯

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and … the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts … IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support More ❯

S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line Support Engineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line Support Engineer to join a leading IT Support company (MSP) in Milton Keynes to provide technical support to their nationwide customer base. The ideal candidate will have a passion for Microsoft technologies, with strong commercial experience with Azure, AD, Office365 … will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider; however, this is not More ❯

Join to apply for the 2nd Line Support Engineer role at Collaborative Reasoning . Quantum Care is a not-for-profit organization providing high-quality care services for over 2,000 older people across Hertfordshire, Bedfordshire, and Essex. The ideal candidate will have … Opportunities to contribute to project work and influence Quantum's future development are available. Main Duties and Responsibilities Handle all user queries, acting as 2nd line support, and also providing 1st and some 3rd line support. Support users via phone, remote … range of candidates eligible to work in the UK. Please note we are currently unable to offer sponsorship. For more information, visit our website: 2nd Line Support Engineer - Quantum Care . If you encounter issues with the online application, contact our HR team More ❯

2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure ... More ❯

2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Role : 2nd Line IT Support Engineer … Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as More ❯

2nd Line Support Engineer - Colchester MS Server - Office 365 - VMware - Azure This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client projects, Visiting users/client sites and installations. The role gives you lots of opportunity to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced … Replication TCP/IP, DNS, WINS, DHCP Interviews for this role are comencing in the next few days, so do not hesitate to apply! 2nd Line Support Engineer - Colchester - Office 365 - Servers - VMware - Azure Oscar Associates (UK) Limited is acting as an Employment More ❯

2nd Line Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2nd Line Wintel Support … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a … service that really makes a difference. Key responsibilities: Provide 2nd Line support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining More ❯

The Role As a 2nd Line Support Engineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support … agreed customer SLA's and associated targets. • Provide exemplary service to the customer ensuring high personal and organisational customer satisfaction scores are maintained. • Provide 2nd Line diagnosis and resolution of incidents and requests. • Accurately determining tickets that require escalation to our 3rd Line Team, providing … behaviours that promote our values. • Undertake any other duties as reasonably requested. Personal Specification Required: • Previous experience of providing IT support at 2nd Line level • Exemplary customer service and problem solving skills • Experience of administering and supporting the latest Microsoft technologies • Strong troubleshooting skills • Understanding More ❯

drive and own a vehicle - on site 5 days a week and need a car to get there**** Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial … services firm are seeking a reliable and skilled IT Support Engineer to cover 1st & 2nd line support . This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and … Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops More ❯

Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time Office Hours Salary: CIRCA 25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/… 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯

Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/… 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯

2nd Line Support Engineer - New! (REFGJ25) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go … cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge … diagnose faults. Desirable CompTIA Network+ or CNNA or similar certification Scripting or automation knowledge (Python, shell) If you are well-versed in IT Support and have a deep understanding of home networking and consumer broadband technologies, then please apply for more details More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available … a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you'll provide advanced technical support for escalated issues across a multi-site network. You … By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯

on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2nd line Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn … to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2nd line, desktop support, for numerous sites across central London. You will be working on the support and resolution … and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2nd line/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/ More ❯

Job Title: 2nd Line Engineer (Temporary, Full-Time) Location: Gateshead Hours: 8:30am – 5:00pm, Monday to Friday Contract: Temporary We're representing a client seeking a skilled 2nd Line Engineer for a full-time temporary position. You'll act … as a key escalation point for 1st Line support, resolving more complex technical issues and contributing to knowledge-sharing across the team. The ideal candidate will be confident handling technical escalations, identifying areas for automation and improvement, and ensuring a high-quality customer experience throughout. You … a value-add partner Identify opportunities for improvement and automation Support customer meetings when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office 365, Teams, SharePoint, Microsoft Exchange Networking protocols More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd line support engineer, you will provide the customer-facing interface for support queries, while also working … in conjunction with 1st and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution, and if required, timely escalate to 3rd line. An excellent … of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Overall, our 2nd line support engineers are the focal point of our managed services team providing first-class support to our More ❯

IT Support Engineer – 2nd Line | Seaford, East Sussex | Up to £40,000 | Onsite Our client is hiring a self-sufficient, hands-on 2nd Line IT Support Engineer to join their team in the Seaford area. This … support tickets and contributing to IT infrastructure projects What we’re looking for: ✔️ 3+ years of IT support experience ✔️ Strong 2nd line skills and a proactive, independent mindset ✔️ Comfortable being the go-to IT contact onsite What’s on offer: ✅ £40,000 salary More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT … based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored … Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not More ❯

join a dynamic company which is fast moving and fun to work in, providing customer-focused high level IT support at a 2nd line level. Up to £26,000 + Benefits IT Support 25/09/2022 Description You will join a … and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team is required. As 2nd line, you will be tasked with escalations from … case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Provide 2nd line expertise to the team and customers on specific areas of our products such as 3rd party API links. Skills & Knowledge ‘Customer More ❯

Role: 2nd Line Support Engineer Location: Doncaster onsite - you must be commutable from Doncaster Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point … for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable … with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available … a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you’ll provide advanced technical support for escalated issues across a multi-site network. You … By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯