1 to 25 of 46 3rd Line Support Jobs in the UK excluding London

IT Manager - 3rd Line Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. * Education Sector experience preferred* *Must be Eligible to work in the UK* The IT Manager must have hands-on 2nd …/3rd Line Support experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rd Line Support. Role will support 240 staff & 800 students. *Will consider a Senior IT Engineer with Education … Sector experience* Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rd Line IT Engineer - Education Sector experience. 2nd Line/3rd Line IT Support experience - hands-on. MS 365 Administration. Windows 11/10. Support More ❯

A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested More ❯

A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested More ❯

3rd Line Support Engineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line Support Engineer/Workplace Operations Engineer, to join … a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including … and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line More ❯

Job Title: 3rd Line Support Engineer Location: Office-Based - Southend-On-Sea Salary: Up to £42,000 per annum Job Type: Full-Time, Permanent About the Role: We are looking for a highly skilled and experienced 3rd Line Support Engineer … to join our client's internal IT team. This office-based role is critical in providing advanced technical support to internal colleagues and acting as an escalation point for 1st and 2nd line support teams. As the team's technical expert, you will be … by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer self-service approach. Key Responsibilities: Provide 3rd line support for escalated technical issues across systems, networks, and applications. Act as a mentor and escalation point for 1st More ❯

3rd Line Support Engineer – West London – Westfield (4x a week onsite) - £45k 3rd Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rd Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rd Line Support Engineer and be looking to take the next step in their career. They will possess a solid background More ❯

3rd Line Infrastructure Support Engineer Nr High Wycombe £50,000 + Bonus + Benefits This is a fantastic opportunity for you, a 3rd line Infrastructure Support Engineer/4th line/Technical Specialist, to join a leading IT … key skills being: VMWare - building from scratch SAN - set-up and manager - deep knowledge VEEAM or equivalent As well as these key skills, the 3rd line Infrastructure Support Engineer will require: Strong experience of virtualised environments including installation, configuration, and management. (VMware, Hyper-V etc … to management. Show a pro-active attitude towards Technical Support. Conduct yourself in a professional manner when visiting customers. 5+ years' experience as a 3rd line IT infrastructure engineer actively supporting the technologies listed above. 5+ years of experience in a Customer Support role. If More ❯

2nd/3rd Line Support Engineer Tiverton Hybrid Working – 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rd Line Support … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rd Line Support Engineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could solve issues … in the business *Hybrid working – 2-3 days in a week The Person: *Good experience with 2nd/3rd Line Support or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference Number: BBBH251576 More ❯

3rd Line Support Engineer | Cheltenham | £40,000 Oscar Technology are working with a leading MSP/Consultancy focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going … They will put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. … of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to More ❯

Senior Support Engineer (3rd Line Support) Seeking a skilled Senior Support Engineer to provide expert 3rd line support across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure, and on-premises systems … driving first-time fixes and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rd line support for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and prioritize complex incidents via More ❯

Role: 3rd Line Support - Technical Support Advisor Location: Crawley Hours: Monday - Friday Pay: 45,000 - 48,000 per annum (DOE) Clearline Recruitment is hiring on behalf of our client for an experienced 3rd Line Support Engineer with a … to step into a team leader-style role, acting as the technical right hand to the business. The Requirements: 10+ years in IT support, ideally in an MSP environment Strong expertise in Microsoft technologies, servers, and infrastructure Proficient in Windows OS, Office 365, Active Directory, Exchange Skilled in … overall business performance. If you're keen to join an exceptional team who can offer an excellent working environment, then please apply to this 3rd Line Support role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. More ❯

Role: 3rd Line Support - Technical Support Advisor Location: Crawley Hours: Monday - Friday Pay: £45,000 - £48,000 per annum (DOE) Clearline Recruitment is hiring on behalf of our client for an experienced 3rd Line Support Engineer with a … to step into a team leader-style role, acting as the technical right hand to the business. The Requirements: 10+ years in IT support, ideally in an MSP environment Strong expertise in Microsoft technologies, servers, and infrastructure Proficient in Windows OS, Office 365, Active Directory, Exchange Skilled in … overall business performance. If you're keen to join an exceptional team who can offer an excellent working environment, then please apply to this 3rd Line Support role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. More ❯

3rd Line Support The Opportunity: Join a thriving IT department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well as Microsoft … ensuring systems are maintained and optimized to meet the needs of the business. The Why? Impactful Role: Be the highest level of technical support, ensuring that complex issues are resolved swiftly and effectively, contributing directly to the company’s success. Career Development: With continuous learning and improvement at … a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rd line support role. A solid understanding of business processes and how they can be supported and improved by technology. Desirable More ❯

Job Title: 3rd Line Support Engineer Salary: £43,000 - £45,000 per annum Location: Caerphilly, South Wales (Hybrid working arrangement Mon & Fri optional WFH days) Role Information Our client offers IT Managed Services and Solution Design to complement several other products. As the 3rd … occasional weekends or bank holidays may work, but the requirement would be communicated in advance, and pay would be adjusted accordingly. Responsibilities Delivering outstanding 3rd line technical support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Working … scripting Back-up solutions and AV technologies. Desirables Experience with device management solutions ITIL v3/4 Foundation UC Technologies Database systems Use of 3rd party patching tools With 30 years of experience and expertise in providing innovative products and services, our client is a leading ICT supplier to More ❯

About the Role We are seeking a dynamic and client-focused 3rd Line Support Engineer to join a growing business in Nottinghamshire. This is an exciting opportunity to be part of a fast-paced startup environment where you'll play a crucial role in delivering … exceptional IT support to a diverse client base. This hybrid role offers a mix of remote work, time at their offices, and regular on-site visits to client locations across the East Midlands. You'll be part of a collaborative team and have the chance to make a … the support team, you’ll handle a variety of responsibilities, including complex troubleshooting, infrastructure support, and contributing to projects. While 3rd line support will be your primary focus, you'll also have the opportunity to assist with 2nd line More ❯

3rd Line IT Support Engineer – Chobham - £43,000 + Great Opportunity! Role: 3rd Line IT Support Engineer Location: Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately – Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking – Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 5+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯

3rd Line IT Support Engineer - Chobham - £43,000 + Great Opportunity! Role : 3rd Line IT Support Engineer Location : Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 5+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number More ❯

3rd Line IT Support Engineer – Horsham - £40,000 + Great Opportunity! Role : 3rd Line IT Support Engineer Location : Horsham Salary : £35,000 - £40,000 + Benefits Interviewing Immediately – Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking – Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯

3rd Line IT Support Engineer - Horsham - £40,000 + Great Opportunity! Role: 3rd Line IT Support Engineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯

3rd Line Support Engineer Location: Coventry - Fully Onsite Salary: £35,000 - £50,000 Responsibilities: You will working for a growing and expanding MSP, and you will be dedicated to one of their VIP clients, providing escalated 3rd Line Support and … a proven history of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Customer Support: Handle escalated calls from customers around the UK. Provide excellent levels of customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by … remotely accessing customer environments. On-Site Support: ravel to customer sites as required for planned meetings or project work. Maintenance and Preparation: Run daily checks on backups and carry out preventative maintenance on customer environments. Project Work: Complete small projects, including researching and testing new products and technologies. More ❯

3rd Line Support Engineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rd Line Engineer to join a dynamic team where your expertise … team members, handling complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets … and maintain systems and solutions. Play a key role in service improvement initiatives and best practice enforcement. Ensure customer satisfaction through timely, professional support and communication. Requirements: Strong knowledge of the Microsoft 365 platform, including Exchange Online, SharePoint, Teams, Azure AD, and Intune. Experience in a Senior Helpdesk More ❯

/Azure/Windows/Servers/Virtualisation Modern Workplace/Office 365/Azure/Windows/Servers/Virtualisation 2nd/3rd Line Support Engineer – Manchester/Hybrid - £45,000 PA I'm currently working with a well-established and fast-growing Managed … Service Provider that’s looking to bring a skilled 2nd/3rd Line Support Engineer into their team. This client supports a wide range of businesses across various sectors and is known for delivering first-class IT solutions — from cloud services to on-site support. … days at home per week on a hybrid basis. They're after someone who’s confident tackling technical issues up to a third-line level, with experience spanning desktop support, cloud technologies, and network troubleshooting. You’ll be part of a collaborative environment where no two More ❯

We’re recruiting for a 3rd Line Support Engineer where you’ll be responsible for delivering advanced technical support for all IT systems within NexSphere, a newly established Managed Service Provider. This role involves troubleshooting complex technical issues, ensuring optimal system performance, and … addressing problems that cannot be resolved by the 2nd line team. The position requires operating within strict Service Level Agreements (SLAs) to achieve high levels of customer satisfaction. Our ideal candidate should possess advanced technical knowledge and extensive experience in various domains such as systems administration, networking, software … and hardware. As the team's technical expert, the role is not solely focused on issue resolution but also includes mentoring 2nd line support engineers. This involves identifying training and development opportunities and delivering on them collaboratively. Additionally, the role encompasses developing the knowledge base by More ❯

we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of … IT tasks, these include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. … at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain More ❯

Role: 3rd Line IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rd Line IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong … you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being … server builds, network deployments and more The ideal candidate brings: - Demonstrable depth of knowledge from previous roles supporting diverse technologies at a third-line level - An understanding of how vital their work is when operating across various functions - providing both user support and contributing technical insights More ❯