1 to 25 of 330 Customer-Centricity Jobs in the UK excluding London

/UI strategies to improve site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints More ❯

liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service More ❯

written communication skills. Methodical with attention to detail. Who we are At NCR, our employees have been shaping the future since 1884. Our digital-first approach and customer-centric mindset have made us a global leader in enterprise technology for financial institutions. We celebrate diversity and believe it fosters an inclusive workplace and better serves our More ❯

work collaboratively with diverse teams. Experience with user experience design and a keen eye for detail. Familiarity with analytics tools and metrics to evaluate product performance. A customer-centric mindset, with the ability to translate user needs into actionable product features. A degree in a relevant field (e.g., Business, Marketing, Computer Science) is preferred but not More ❯

and act quickly to protect customer trust Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud Automation-First Mindset: Keen to reduce manual work through scripting and process automation Agile Approach: Comfortable working in cross More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

to craft compelling, data-driven recommendations for stakeholders Agile & Lean Delivery Practices Certification or experience in Agile methodologies (Scrum, Kanban) and Lean problem-solving to drive iterative, customer-centric delivery Domain Expertise Prior consulting or industry experience in logistics, retail, finance, or media to bring sector-specific insights and accelerate client alignment Life as a Satalian More ❯

IT The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals. This role is specifically supporting the More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

Success or account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech.+ Excellent communication, presentation, negotiation, and influencing skills+ Proactive and customer-centric approach to relationship management+ Strong organisational skills with the ability to manage multiple priorities+ Commercially aware with strong product and industry knowledge+ Ability to interpret data and More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

the successful adoption and ongoing use of Insight by solutions by our valued clients. This position requires a blend of technical expertise, strong communication skills, and a customer-centric approach. You will be responsible for the technical onboarding of new clients, configuring and supporting our product suite, and providing ongoing technical support. You will also collaborate More ❯

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelors degree in Business More ❯

strategy as well as leading a high performing Product team. What you’ll do: Build and own the product strategy and roadmap for our value stream, using customer-centric product techniques to identify and tackle product problems. Be an outstanding people leader who motivates and leads product squads to build brilliant customer experiences More ❯

data in warehousing platforms (Snowflake or similar, e.g. Databricks) Visual analytics platforms (Tableau or similar, e.g. Power BI) Strong proven experience in data analysis, ideally with a customer-centric outcome Handling complex data structures from multiple sources Experience with customer analytics (satisfaction scores, touchpoint analysis, root cause analysis, etc) Knowledge of general insurance More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

Engagement: Build and maintain strong relationships with a diverse range of internal and external stakeholders, fostering collaboration and transparency. Customer Focus: Maintain a strong customer-centric approach within the PMO team, actively seeking and sharing information to address customer needs and expectations. Problem Solving: Facilitate the resolution of complex issues More ❯

proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯

proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯

proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯

and related technologies. Strong communication and interpersonal skills, with the ability to interface effectively with both technical and non-technical stakeholders. Excellent problem-solving abilities and a customer-centric approach. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯