SR2 | Socially Responsible Recruitment | Certified B Corporation™
Junior DeliveryManager - Inside IR35 - SC Cleared SR2 are actively supporting a key consultancy client with a need for Agile focused Delivery Managers to join on multiple exciting programmes of work within a key government department. One focuses on the support of a large-scale DevOps platform … potential to grow into senior roles and expanded responsibilities as programmes evolve. This role is ideal for those either looking to shift into a Delivery Management career or those at the beginning of their Delivery Management career. Key Responsibilities Support the Delivery Managers in the planning and … organising tasks across the teams. Responsible for the collation of the delivery plans across the teams and promoting collaboration. Supporting in resolving issues, identifying risks and dependencies and removing blockers. Support in preparation for Programme Board and other governance Facilitate and ensure delivery standards are met across the More ❯
Senior DeliveryManager (High Level Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation … to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the … will be a hybrid position, working out of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
Enso Recruitment
Enso Recruitment are delighted to be partnered with a leading innovative company in Belfast to recruit for the role of Technical Delivery Manager. This is a key position to support to implementation and delivery of new technology solutions in their growing environment. As Technical DeliveryManager , you will lead the delivery of all new technical solutions whilst leading multiple technical teams across various internal and external projects. The Role Guide and inspire diverse technical teams, establishing strategic direction for multiple concurrent technology initiatives. Serve as the primary technical authority for your projects, leveraging methodologies … actively sharing insights with peers. Plan and optimize team capacity, ensuring the right skills and resources are in place to meet project demands and delivery timelines. Collaborate closely with project management to guide initiatives from initial concept through to successful deployment and closure. Manage vendor relationships, working with partners More ❯
finaghy, antrim, United Kingdom Hybrid / WFH Options
Enso Recruitment
Enso Recruitment are delighted to be partnered with a leading innovative company in Belfast to recruit for the role of Technical Delivery Manager. This is a key position to support to implementation and delivery of new technology solutions in their growing environment. As Technical DeliveryManager , you will lead the delivery of all new technical solutions whilst leading multiple technical teams across various internal and external projects. The Role Guide and inspire diverse technical teams, establishing strategic direction for multiple concurrent technology initiatives. Serve as the primary technical authority for your projects, leveraging methodologies … actively sharing insights with peers. Plan and optimize team capacity, ensuring the right skills and resources are in place to meet project demands and delivery timelines. Collaborate closely with project management to guide initiatives from initial concept through to successful deployment and closure. Manage vendor relationships, working with partners More ❯
newtownabbey, antrim, United Kingdom Hybrid / WFH Options
Enso Recruitment
Enso Recruitment are delighted to be partnered with a leading innovative company in Belfast to recruit for the role of Technical Delivery Manager. This is a key position to support to implementation and delivery of new technology solutions in their growing environment. As Technical DeliveryManager , you will lead the delivery of all new technical solutions whilst leading multiple technical teams across various internal and external projects. The Role Guide and inspire diverse technical teams, establishing strategic direction for multiple concurrent technology initiatives. Serve as the primary technical authority for your projects, leveraging methodologies … actively sharing insights with peers. Plan and optimize team capacity, ensuring the right skills and resources are in place to meet project demands and delivery timelines. Collaborate closely with project management to guide initiatives from initial concept through to successful deployment and closure. Manage vendor relationships, working with partners More ❯
Enso Recruitment are delighted to be partnered with a leading innovative company in Belfast to recruit for the role of Technical Delivery Manager. This is a key position to support to implementation and delivery of new technology solutions in their growing environment. As Technical DeliveryManager , you will lead the delivery of all new technical solutions whilst leading multiple technical teams across various internal and external projects. The Role Guide and inspire diverse technical teams, establishing strategic direction for multiple concurrent technology initiatives. Serve as the primary technical authority for your projects, leveraging methodologies … actively sharing insights with peers. Plan and optimize team capacity, ensuring the right skills and resources are in place to meet project demands and delivery timelines. Collaborate closely with project management to guide initiatives from initial concept through to successful deployment and closure. Manage vendor relationships, working with partners More ❯
THALES has an exciting opportunity for a Service DeliveryManager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle What can we offer you? On offer is a competitive salary … and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service … specific customer services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource More ❯
THALES has an exciting opportunity for a Service DeliveryManager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle What can we offer you? On offer is a competitive salary … and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service … specific customer services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource More ❯
THALES has an exciting opportunity for a Service DeliveryManager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle What can we offer you? On offer is a competitive salary … and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service … specific customer services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource More ❯
THALES has an exciting opportunity for a Service DeliveryManager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle What can we offer you? On offer is a competitive salary … and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service … specific customer services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource More ❯
Service DeliveryManager £65,000 - £75,000 Edinburgh/Glasgow – hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory businesses More ❯
Job Description Service DeliveryManager Position Description Put yourself at the centre of the digital revolution, working alongside highly talented individuals to deliver complex projects that matter. Our Service Delivery Managers are trusted to work closely with a wide range of clients on exciting projects with real … duties and responsibilities Successfully delivering one or more service contracts, ensuring that SLAs are met consistently. Establishing or maintaining and improving an existing service delivery plan, including budgeting and resourcing. Reporting in an accurate and timely manner on contract and financial status internally and externally in accordance with standards. … members, including both dedicated and shared-service resources. Managing the client relationship. Contributing to securing additional business. Planning, scheduling, monitoring and reporting against service delivery and financial objectives. Required qualifications to be successful in this role Ideally you will have experience of working within hosting and legacy systems for More ❯
You will need to login before you can apply for a job. Sector: Training Role: Manager Contract Type: Permanent Hours: Full Time UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf … Disability, Gender Reassignment, Marriage and Civil Partnership, Pregnancy and Maternity, Race, Religion or Belief, Sex, Sexual Orientation. Overview of the role The National Training DeliveryManager will manage the delivery of all staff and stakeholder training interventions delivered by UKROEd. Primarily through the delivery and management … The UKROEd Academy was established in 2019 with the aim of providing support through continuous professional development opportunities for UKROEd Stakeholders and the NDORS delivery community. Most learners are Trainers who deliver NDORS courses to Clients but we regularly welcome other UKROEd stakeholders. The Academy currently delivers several different More ❯
clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior Service DeliveryManager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to ensure that our … a variety of internal policies to support the team, monitor services, and improve our operations. People Management Leading a group of managers for the delivery of services, support in managing their own teams and continuing their own development in the manager role. Holding regular 1-2-1's … queries, difficult conversations, and recognising excellent work. Implement and roll out new HR and team policies, ensuring understanding and compliance by team members. Service Delivery Oversight Ensure continuous improvement of service delivery by Global Entity Management Team. Ensure roll out of training, both technical and soft skill, to More ❯
Service DeliveryManager (DV Security Clearance) The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients … using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for … reliably, meeting the evolving needs of our clients. Key Responsibilities: Introduce and manage SLAs and KPIs on behalf of the CIS Department. Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. Lead or consult on continuous service improvement initiatives. Facilitate collaboration among contract and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Ligentia
Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service DeliveryManager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services, managing day … with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process Improvement: Identify More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Join a vibrant, forward-thinking community of Customer Delivery Managers who are passionate about delivering excellence. At Computacenter, you'll be part of a supportive Delivery Leadership team, working in a dynamic environment where collaboration and innovation go hand in hand. Whether you're … keep our customers thriving. Expect variety, challenge, and the opportunity to make a real differenceevery single day. What you'll do As a Customer DeliveryManager, youll take charge of service delivery for one or more major customers. Youll ensure we meet (and exceed!) performance, quality, and More ❯
Senior Fire DeliveryManager - Poole £60,000 per annum, full time Monday to Friday. Based primarily from the office in Poole. Day to Day: Day to day management of a fire safety contract in domestic properties Working on council contracts Managing 4 Contracts Managers Working with the rest More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
Role Overview: We are seeking a proactive and results-driven Service DeliveryManager to join our dynamic team. This role is pivotal in shaping and enhancing our service delivery framework to ensure that we meet and exceed our customers' expectations. You will be a key point of … contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive relationships with key … upon. Change Management & CAB: Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead Root Cause Analysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive More ❯
Service DeliveryManager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to … our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal … reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and More ❯
challenging and exciting environments across our client base spanning multiple verticals including Finance, Media, Telecommunications and more. We're searching for a Junior Service DeliveryManager to join our Delivery Practice . This opportunity will be working with our Network Operations Centre (NOC ) to ensure the Managed … CSI-Register. Manage Risk Register following M_o_R principles. Participation in NOC team meetings and appropriate support of Team Leader to ensure full delivery of service. Close working relationships with internal Account Management, and Operations team. What you’ll bring: Min. 12 months IT Support experience within an More ❯
challenging and exciting environments across our client base spanning multiple verticals including Finance, Media, Telecommunications and more. We're searching for a Junior Service DeliveryManager to join our Delivery Practice . This opportunity will be working with our Network Operations Centre (NOC ) to ensure the Managed … CSI-Register. Manage Risk Register following M_o_R principles. Participation in NOC team meetings and appropriate support of Team Leader to ensure full delivery of service. Close working relationships with internal Account Management, and Operations team. What you’ll bring: Min. 12 months IT Support experience within an More ❯
london, south east england, United Kingdom Hybrid / WFH Options
wagamama
and the role it plays in delivering world-class experiences for both our people and our guests. We're looking for an experienced Service DeliveryManager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the … and non-MSP suppliers — including our front of house and back of house technology vendors. Working closely with our Product Owners, Technical Managers, Commercial Manager, and external partners, you will ensure that services are reliable, secure, and aligned with business needs and contractual obligations. You’ll proactively engage with … operational fixes and stability improvements. Supplier Oversight & Coordination Act as the operational point of contact for MSP and FOH/BOH vendors on service delivery matters. Coordinate cross-supplier collaboration to resolve multi-party incidents and issues. Escalate service performance issues appropriately and drive accountability from suppliers. Change & Release More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
wagamama
and the role it plays in delivering world-class experiences for both our people and our guests. We're looking for an experienced Service DeliveryManager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the … and non-MSP suppliers — including our front of house and back of house technology vendors. Working closely with our Product Owners, Technical Managers, Commercial Manager, and external partners, you will ensure that services are reliable, secure, and aligned with business needs and contractual obligations. You’ll proactively engage with … operational fixes and stability improvements. Supplier Oversight & Coordination Act as the operational point of contact for MSP and FOH/BOH vendors on service delivery matters. Coordinate cross-supplier collaboration to resolve multi-party incidents and issues. Escalate service performance issues appropriately and drive accountability from suppliers. Change & Release More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service DeliveryManager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical staff … as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will … and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability to take More ❯