Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
As a Senior ITServiceManager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future … and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an ITServiceManager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
As a Senior ITServiceManager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future … and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an ITServiceManager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
DWP Digital
As a Senior ITServiceManager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future … and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an ITServiceManager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You More ❯
As a Senior ITServiceManager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. If your skills, experience, and qualifications match those in this job overview, do not delay your application. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable … and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an ITServiceManager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You More ❯
Professional Services Company, c800 users. Full Time Onsite. The ITService Desk Manager is responsible for leading and managing the ITservice desk team to ensure efficient and effective delivery of IT support services across the organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and … analysts and technicians. Conduct regular performance reviews and provide coaching and training. Manage staffing levels, shift patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within … and streamline support processes. Maintain documentation and knowledge base articles. Technology & Tools Oversee the configuration and optimization of service desk tools (eg, ticketing systems). Collaborate with other IT teams to ensure seamless support and service integration. Stay current with emerging technologies and trends in IT support. More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we … with data science and AI libraries and frameworks. Expert in implementing Agentic AI solutions, MCP protocols and integrating with GenAI based applications. Experience in working with cloud platforms and services, such as Azure, AWS and GCP. Excellent communication, collaboration, and stakeholder management skills. Certifications or accreditations in data science, AI, or cloud technologies. Expertise in prompt engineering. Prior experience … help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business services We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we … with data science and AI libraries and frameworks. Expert in implementing Agentic AI solutions, MCP protocols and integrating with GenAI based applications. Experience in working with cloud platforms and services, such as Azure, AWS and GCP. Excellent communication, collaboration, and stakeholder management skills. Certifications or accreditations in data science, AI, or cloud technologies. Expertise in prompt engineering. Prior experience … help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business services We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we … with data science and AI libraries and frameworks. Expert in implementing Agentic AI solutions, MCP protocols and integrating with GenAI based applications. Experience in working with cloud platforms and services, such as Azure, AWS and GCP. Excellent communication, collaboration, and stakeholder management skills. Certifications or accreditations in data science, AI, or cloud technologies. Expertise in prompt engineering. Prior experience … help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business services We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we … with data science and AI libraries and frameworks. Expert in implementing Agentic AI solutions, MCP protocols and integrating with GenAI based applications. Experience in working with cloud platforms and services, such as Azure, AWS and GCP. Excellent communication, collaboration, and stakeholder management skills. Certifications or accreditations in data science, AI, or cloud technologies. Expertise in prompt engineering. Prior experience … help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business services We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management More ❯
ITService Desk Manager - Inside IR35 - 3-6 months SC Security Clearance required £290-£310/Day Umbrella rate Gloucestershire Based An exciting opportunity has arisen for an experienced Service Helpdesk Manager to lead a dynamic ICT Service Desk team. This role is ideal for someone passionate about delivering high-quality technical support and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a ITService Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their ITservice across the … group. The role is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term ITService Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and maintain successful, long-term relationships with as well as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant More ❯
As a Senior ITServiceManager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future More ❯
As a Senior ITServiceManager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future More ❯
As a Senior ITServiceManager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. Are you the right candidate for this opportunity Make sure to read the full description below. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and More ❯
ITService Desk Manager (Contract) Inside IR35 - 3-6 Months contract SC Security Clearance required £290-£310/Day Gloucestershire Based An exciting opportunity has arisen for an experienced Service Helpdesk Manager to lead a dynamic ICT Service Desk team. This role is ideal for someone passionate about delivering high-quality technical support and More ❯
ServiceManager – Glasgow - OUTSIDE IR35 - €220 Per day We are seeking an experienced ServiceManager to lead operations and ensure excellence in service delivery for major client in Scotland. This is a key leadership role, acting as the main point of contact between client teams and technical staff, while driving performance and compliance across the service. … of service status. Monitor and ensure compliance with the local contract in alignment with Team Leaders. 📚 Requirements Languages: Mastery level Spanish (C2). Education: University degree in Technology (IT, Telecommunications, Mathematics, or related field). Experience: Minimum of 5 years’ proven experience managing teams, projects, and decision-making within a technological environment. 👉 This is an exciting opportunity for More ❯
ServiceManager – Glasgow - OUTSIDE IR35 - €220 Per day We are seeking an experienced ServiceManager to lead operations and ensure excellence in service delivery for major client in Scotland. This is a key leadership role, acting as the main point of contact between client teams and technical staff, while driving performance and compliance across the service. … of service status. Monitor and ensure compliance with the local contract in alignment with Team Leaders. 📚 Requirements Languages: Mastery level Spanish (C2). Education: University degree in Technology (IT, Telecommunications, Mathematics, or related field). Experience: Minimum of 5 years’ proven experience managing teams, projects, and decision-making within a technological environment. 👉 This is an exciting opportunity for More ❯
ServiceManager – Glasgow - OUTSIDE IR35 - €220 Per day We are seeking an experienced ServiceManager to lead operations and ensure excellence in service delivery for major client in Scotland. This is a key leadership role, acting as the main point of contact between client teams and technical staff, while driving performance and compliance across the service. … of service status. Monitor and ensure compliance with the local contract in alignment with Team Leaders. 📚 Requirements Languages: Mastery level Spanish (C2). Education: University degree in Technology (IT, Telecommunications, Mathematics, or related field). Experience: Minimum of 5 years’ proven experience managing teams, projects, and decision-making within a technological environment. 👉 This is an exciting opportunity for More ❯