1 to 25 of 43 Proactive Management Jobs in the UK excluding London

+ benefits Location: Lancashire (hybrid minimum 3 days in office) Hours: 37.5 per week, MondayFriday, 9am5pm (with some flexibility) Start Date: April 2025 Were working with a leading energy management consultancy, Businesswise Solutions , to recruit a highly motivated Senior Corporate Account Manager . This is a fantastic opportunity for an experienced Account Manager/Senior Account Executive/Client … to join a progressive and ambitious organisation that helps major businesses eliminate energy waste and improve profitability. About the Company Businesswise Solutions is a market leader in corporate energy management, data-driven sustainability, and Net Zero strategies . Combining Energy Information Technology (EIT) with people power and expertise, they deliver full visibility, proactive management, and tangible cost … retention. Youll work closely with internal teams and the field-based sales function to develop strong client relationships, drive renewals, and deliver tailored energy solutions. Key responsibilities include: Portfolio management overseeing new and existing client accounts to ensure service expectations are exceeded Relationship building developing and maintaining strong partnerships with key stakeholders Project management delivering service deliverables to More ❯

Job summary We are seeking a highly organised and proactive Asset Management Co-ordinator to join our Digital team. Based on site five days a week, you will be responsible for managing the full lifecycle of our digital devices from receipt and secure storage through to delivery, collection, and disposal. A key part of your role will involve … maintaining and updating our Configuration Management Database (CMDB), ensuring asset records are accurate and reporting regularly against them. You will monitor stock levels, support audits, and work closely with colleagues across the Digital Directorate. This role is ideal for someone with excellent organisational skills, a customer-focused approach, and a passion for effective asset management. Main duties of the … job Manage the full lifecycle of digital devices, including receipt, storage, delivery, collection, and secure disposal. Maintain, update, and report against the Configuration Management Database (CMDB) to ensure all asset records are accurate and up to date. Monitor stock levels and coordinate with relevant teams to ensure availability of devices. Maintain accurate asset tracking and allocation records using approved More ❯

managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … issues with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … issues with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

you'll be responsible for the design, implementation, and support of robust monitoring solutions across diverse technologies and platforms. You'll enable real-time performance insights, service stability, and proactive incident management in dynamic environments. Key Responsibilities Translate non-functional monitoring requirements into actionable configurations using tools such as Splunk , Dynatrace , and AppDynamics Deliver full-stack observability, including … hours availability may be required) Collaborate with solution architects and project teams to embed monitoring into designs and testing strategies Maintain and enhance dashboards, alerts, and visualisations to enable proactive service management Support continuous improvement and optimisation of monitoring tools and processes Skills & Experience Strong background in IT infrastructure (Windows, Unix, Linux) and cloud platforms like AWS and … with enterprise systems including WebLogic , Apache , Oracle , and SQL Ability to diagnose and resolve complex technical issues, with strong documentation and communication skills Detail-oriented and collaborative, with a proactive approach to service excellence Desirable Certifications Splunk Core Certified User/ITSI Certified Admin Dynatrace Associate Certification AppDynamics Associate Performance Analyst Familiarity with log analytics and synthetic monitoring best More ❯

We have an excellent opportunity for an IT Service Desk Support Technician based in Warrington. We are seeking a dynamic, passionate and proactive customer-focused individual to join the existing ServiceNow team. The successful Candidate would provide essential L1 technical assistance and support to the workforce end users located across the globe using a ServiceNow ticketing system and following … colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user … first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems as expertise More ❯

professional and effective responses to technical issues, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with More ❯

issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with More ❯

issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with More ❯

reduce churn, and increase customer satisfaction · Understand each customer persona and their specific needs · Gather real time feedback from customers and ensure this feedback is incorporated into the account management process for an improved customer experience · Ensure CSAT levels within customer base are above 4 and action responses positive and negative. Manage Trustpilot and google responses and manage accordingly … Establish communication mediums lines between customers and the company to ensure a smooth customer experience · Utilise CRM tools to monitor customer experience · Proactive management with accounts and ensure reactive management is in line with expectations · Build relationships at multiple levels within the organisation · Be an internal advocate and voice for the customer to enhance both the customer … the customer ensure billing accuracy and Customer success involvement · Daily case reviews working with Customer Experience Executive · Create small orders · Escalation point for customer and customer executives · Case queue management for ALL customer cases Commercial & Financial · Support account managers and product sales team with opportunities and delivery of orders, ensuring post purchase service is at company standard. · Responsible for More ❯

with the MOD is desirable Inmarsat and/or VSAT operational, service or technical experience In-depth technical knowledge of at least some of the following customer equipment or management system such as Starlink VSAT and Inmarsat is desirable Practical experience of IP networking (CCNA/JNCIA etc.) is highly desirable The Opportunity: My client are a communications company … Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and our customers. Please call and speak to John here at ISR to learn more about More ❯

technical consultancy, such as patching and upgrades, as required Managing and maintain the remote monitoring systems for onsite and cloud-based platforms. This includes automated script development and monitoring. Proactive client management by providing telephone and remote assistance to ensure that client systems and Enterprise Cloud for IBMi are fully optimised. Record incidents that are either reported by … . Required experience: Demonstrable high-level technical capability on IBM Power i. Demonstrable experience of working in a complex enterprise-level Power i environment IBM i OS, BRMS, Work Management, Performance Management SQL, CL, SSL, Key Management, Mimix, IBM Storewize (V5000/V7000 for example) Power VM, Flash and virtualisation, Halcyon and Zabbix (Desirable) Skill in solving … technically challenging problems involving Power i based application and hardware issues. Excellent documentation and record management skills and attention to detail, must be able to write clear and understandable procedures. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will More ❯

technical consultancy, such as patching and upgrades, as required Managing and maintain the remote monitoring systems for onsite and cloud-based platforms. This includes automated script development and monitoring. Proactive client management by providing telephone and remote assistance to ensure that client systems and Enterprise Cloud for IBMi are fully optimised. Record incidents that are either reported by … . Required experience: Demonstrable high-level technical capability on IBM Power i. Demonstrable experience of working in a complex enterprise-level Power i environment IBM i OS, BRMS, Work Management, Performance Management SQL, CL, SSL, Key Management, Mimix, IBM Storewize (V5000/V7000 for example) Power VM, Flash and virtualisation, Halcyon and Zabbix (Desirable) Skill in solving … technically challenging problems involving Power i based application and hardware issues. Excellent documentation and record management skills and attention to detail, must be able to write clear and understandable procedures. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will More ❯

Restore, enhance, and maintain plant and equipment to ensure optimal performance while adhering to all safety protocols. Foster strong relationships with leadership teams through clear communication of tasks and proactive management of expectations. Exercise initiative to resolve issues that arise during scheduled tasks efficiently and effectively. Report any follow-up work required through the CMMS system promptly, while More ❯

staff to ensure data and system requirements are considered as part of other initiatives Leading, and supporting projects, including cross organisational initiatives involving system partners external to the PCN Proactive performance management of services using data to identify areas for improvement, and working with responsible officers and managers to enact positive change Line management, and development of … frameworks such as IIF Data Quality reports and exercises Reviewing operational performance and driving optimisations Understand demand, capacity, and activity Achieve government and commissioner set targets Support population health management and work-force planning Support interoperability between a variety of digital solutions to foster collaborative working and improve the efficiency of processes. Analysis and Judgement: Interrogate and analyse, sometimes … and the wider system to support the delivery of care to improve patient and staff experience Professional development Commitment to continuous development Miscellaneous Mentoring and (data) upskilling PCN staff Management of junior members of staff General management duties Person Specification Experience Essential A minimum of 3 years experience of complex data analysis using Microsoft Excel, including advanced data More ❯

technical challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your new role Serve as the primary technical contact for More ❯

technical challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your new role Serve as the primary technical contact for More ❯

where you'll leverage your expertise in insurance policy analysis, negotiation, and stakeholder engagement to drive optimal outcomes throughout the claims lifecycle. What You’ll Be Doing: Lead the proactive management of complex claims, identifying coverage issues early and resolving them collaboratively. Present claims information to clients and insurers, ensuring clarity and responsiveness. Build strong relationships with clients More ❯

where you'll leverage your expertise in insurance policy analysis, negotiation, and stakeholder engagement to drive optimal outcomes throughout the claims lifecycle. What You’ll Be Doing: Lead the proactive management of complex claims, identifying coverage issues early and resolving them collaboratively. Present claims information to clients and insurers, ensuring clarity and responsiveness. Build strong relationships with clients More ❯

where you'll leverage your expertise in insurance policy analysis, negotiation, and stakeholder engagement to drive optimal outcomes throughout the claims lifecycle. What You’ll Be Doing: Lead the proactive management of complex claims, identifying coverage issues early and resolving them collaboratively. Present claims information to clients and insurers, ensuring clarity and responsiveness. Build strong relationships with clients More ❯

basic fault finding · Back up colleagues when necessary - e.g., holiday, sickness, busy periods · Log call details using the call logging system within agreed timescales · Report reoccurring faults to enable proactive management of such faults · Share expertise and technical information with team members · Build relationships with key stakeholder acounts at all times · Ensure boot stock and/or site More ❯

basic fault finding Back up colleagues when necessary - e.g., holiday, sickness, busy periods Log call details using the call logging system within agreed timescales Report reoccurring faults to enable proactive management of such faults Share expertise and technical information with team members Build relationships with key stakeholder acounts at all times Ensure boot stock and/or site More ❯

financial systems including reporting tools, databases and integrations Creating and maintaining SQL Objects to support reporting and data analysis needs Leading and contributing to firmwide systems projects including ERP, Proactive Management, Expenses and Finance related Automation Designing, building and documenting reports and other dashboards in PowerBI and Excel Acting as a liaison between the Finance team and other More ❯

financial systems including reporting tools, databases and integrations Creating and maintaining SQL Objects to support reporting and data analysis needs Leading and contributing to firmwide systems projects including ERP, Proactive Management, Expenses and Finance related Automation Designing, building and documenting reports and other dashboards in PowerBI and Excel Acting as a liaison between the Finance team and other More ❯