26 to 44 of 44 Proactive Management Jobs in the UK excluding London

we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Service Delivery Manager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and … Manager will be responsible for ensuring outstanding service delivery to our clients and creating a motivated, high-performing service team internally. Key Responsibilities Team Management Lead, mentor, and manage the Help Desk team, ensuring high levels of motivation, performance, and professional development. Set clear objectives, KPIs, and service standards More ❯

we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Service Delivery Manager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and … Manager will be responsible for ensuring outstanding service delivery to our clients and creating a motivated, high-performing service team internally. Key Responsibilities Team Management Lead, mentor, and manage the Help Desk team, ensuring high levels of motivation, performance, and professional development. Set clear objectives, KPIs, and service standards More ❯

focused on delivering superior service internally and externally Handle price negotiations, sales forecasting, and price adjustments Contribute to sales growth of existing accounts through proactive relationship management to achieve long-term growth and profitability, meeting value, volume, and margin targets Manage ongoing and new projects with existing customers … including pricing, model specifications, and project management Provide guidance and support to stakeholders across the business Ideal Experience Required: Excellent attention to detail and account growth skills Nice-to-have skills Business Development Networking Stakeholder Management Location: Sheffield, England More ❯

client is a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. They pride themselves on exceptional customer service, proactive IT management, and a people-first approach. The culture is collaborative, energetic, and committed to excellence. We are looking for a Help Desk … Desk & Service Delivery Manager to oversee the performance of their Help Desk team and the delivery of managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and … Delivery Manager will be responsible for ensuring outstanding service delivery to clients and creating a motivated, high-performing service team internally. Key Responsibilities Team Management Lead, mentor, and manage the Help Desk team, ensuring high levels of motivation, performance, and professional development. Set clear objectives, KPIs, and service standards More ❯

serve as the Head of our Security Operations Center (SOC). In this role, you will be responsible for the SOC team's overall management, operations, and direction. You will oversee the monitoring, detection, analysis, and response to cybersecurity incidents and threats, ensuring that our organization's information systems … fostering a culture of excellence, continuous improvement, and collaboration. - Define and refine SOC processes, playbooks, and workflows to ensure operational efficiency and effectiveness. - Operational Management: - Oversee the 24/7 operations of the SOC, ensuring that security events and incidents are monitored, detected, and responded to promptly. - Ensure that … and protect the organization's assets. - Maintain a high level of situational awareness regarding current and emerging threats, vulnerabilities, and attack vectors. - Incident Response & Management: - Lead the response to significant security incidents, working closely with other teams and stakeholders to contain, mitigate, and recover from security breaches. - Coordinate post More ❯

platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization … issues and escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network … configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes More ❯

ensuring that the First Line of Defence effectively and optimally manages operational risk. The role holder will also be responsible for thought leadership and management of BUK wide operational risk activities. As BUK is a ring-fenced entity, there are a number of committees and governance bodies that the … risk categories across the bank. Ensuring they are carried out in accordance with Barclays Operational Risk Framework, Policies, and Standards. Accountabilities Risk identification and proactive risk management, identifying interconnected, horizon and emerging risks to assist the business in understanding, managing and mitigating the right risks in line with … RCSAs), Risk Events, Issues and attendance at key Risk and Control meetings (with associated reporting) ensuring they accurately reflect the business risk position. Stakeholder management, engaging and working effectively with First and Second Line management. Risk based 2nd Line input into 1st Line Projects, Initiatives and Strategic decision making. More ❯

Strategic Account Leadership : Serve as the primary point of contact for key agency and brand clients, ensuring their success and long-term retention through proactive relationship management. Revenue Growth & Expansion : Drive upsells, cross-sells, and renewals by identifying opportunities to expand clients' investment in our solutions, aligning our offerings … offerings. Mentorship & Team Development : Provide guidance and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive … internal team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive More ❯

Strategic Account Leadership : Serve as the primary point of contact for key agency and brand clients, ensuring their success and long-term retention through proactive relationship management. Revenue Growth & Expansion : Drive upsells, cross-sells, and renewals by identifying opportunities to expand clients' investment in our solutions, aligning our offerings … offerings. Mentorship & Team Development : Provide guidance and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive … internal team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive More ❯

execute a dynamic, large-scale, multi-functional program. Develop and maintain standard business practices necessary to execute the CTSS-V Program. Create a comprehensive, proactive, integrated management structure that focuses on meeting or exceeding government requirements and ensures compliance with mandatory, statutory and regulatory requirements. The contractor shall … Provide administration and management for this IDIQ and all awarded TOs; Provide on-site personnel and services necessary to support integration, installation, operations and maintenance (O&M), and sustainment of COMM/IT support at TO specified locations CONUS and OCONUS; Ensure all contractor personnel supporting CTSS-V are … apply applicable guidance and regulations related to performing OCONUS while ensuring no delay or lapse in contract performance; Develop, provide and maintain an enduring Management and Staffing Plan for the duration of this contract. (Deliverable: Management and Staffing Plan) Qualifications Required Skills and Experience: Bachelor's with More ❯

or departmental expansions where the AI agent can bring additional value. Hand off detailed leads and expansion intel to the Account Executive team. 6. Proactive Risk Management Continuously monitor account health indicators (usage data, user sentiment, support tickets). Anticipate potential roadblocks or low adoption signals. Propose and … Required Skills & Experience Customer-Facing Experience Strong background in enterprise customer success or account management. Comfortable managing large, complex accounts with multiple stakeholders. Project Management Skilled in coordinating with cross-functional teams (Implementation, Support, Sales). Excellent organization and documentation abilities. Communication & Relationship Building Confident communicator across all levels More ❯

to-date with trends in compute, storage, cloud, and virtualisation technologies. Champion focus technologies and collaborate with sales teams to increase opportunity awareness. Relationship Management: Build and maintain strong relationships with key customers, vendors, and sales teams. Leverage vendor relationships and procurement programmes to maximise customer value and company … Skills : Strong technical sales expertise and the ability to communicate the value of transformation solutions to diverse audiences. Exceptional relationship-building and networking skills. Proactive time management and prioritisation capabilities. A solid understanding of cloud, storage, compute, virtualisation, and digital transformation trends. Awareness of software licensing and the More ❯

on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying More ❯

on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying More ❯

Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward … relevant Site Manager to agree scope, priorities and delivery programmes of Billable Works on a regular basis, work with all stakeholders to support the management and mitigation of contract risk, manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money, support end … users and management in providing optimal solutions to customer requirements to resolve end user issues, where possible, with a focus on supporting the MoD's carbon reduction target and assist in the resolution of complaints in a timely and satisfactory manner. As part of your role, you will be More ❯

Main Activities/Tasks: Incident & Service Management: Manage incidents, problems, requests, and changes within SLAs. Escalate issues appropriately. Provide 2nd/3rd line support and liaise with 3rd parties. Systems Monitoring & Support: Ensure critical systems monitoring and proactive event management. Resolve system support issues per procedures. Maintain support … documentation (knowledge base, configuration). Service Improvement & Optimization: Monitor service performance and recommend improvements. Project & Change Management: Manage IT system development and technical changes. Key Qualifications (Simplified): BSc in IT or equivalent experience. Strong Knowledge of AS400 IBM. 10+ years IT experience, 5-7 in systems support/development. More ❯

Main Activities/Tasks: Incident & Service Management: Manage incidents, problems, requests, and changes within SLAs. Escalate issues appropriately. Provide 2nd/3rd line support and liaise with 3rd parties. Systems Monitoring & Support: Ensure critical systems monitoring and proactive event management. Resolve system support issues per procedures. Maintain support … documentation (knowledge base, configuration). Service Improvement & Optimization: Monitor service performance and recommend improvements. Project & Change Management: Manage IT system development and technical changes. Key Qualifications (Simplified): BSc in IT or equivalent experience. Strong Knowledge of AS400 IBM. 10+ years IT experience, 5-7 in systems support/development. More ❯

with one of the world’s leading financial institutions who are seeking an experienced Risk Business Analyst Team Lead to join their Technology Innovation Management team. This is a high-impact role where you will be accountable for overseeing the Risk portfolio, leading a team of consultants and permanent … portfolio. Provide MI and KPIs for the BA pillar, tracking delivery success and resource utilisation. Independently resolve complex issues, engaging senior stakeholders and ensuring proactive risk management. Ensure alignment with company policies and regulatory requirements, providing accurate reporting and governance. Act as a hands-on Business Analyst, leading complex More ❯

discipline, accurate forecasting, and regular customer engagement What Does Success Look Like? You consistently hit (or exceed) your targets through strategic relationship-building, and proactive account management. What You’ll Bring: 3+ years of sales experience (SaaS or On-Prem), with a stable track record Proven ability to sell … enterprise organisations Comfortable managing 3–6 month sales cycles and £20K+ deal sizes Experience in IT services or SaaS preferred Ambition, drive, and a proactive mindset - ideally you thrive in high-energy environments Why This Role? Autonomy with support. Real career progression. No investor pressure - Focus is on sustainable More ❯