resilient infrastructure in the cloud, improving availability to reduce impact to trade. The IT Operations team are investing heavily in building internal capabilities from a new Service Desk and Proactive Monitoring teams to expanding its Delivery capabilities in delivering million pounds infrastructure and Back Office projects. Tech teams are undergoing a diverse range of technical training programme aimed at … crucial role in delivering that mission. We're on the lookout for a high-performing Incident Manager to join our IT Operations Team and help take our IT service management practices to the next level. If you thrive in fast-paced environments, love solving complex challenges, and want to make a real impact, we want to hear from you … teams to optimize alerts and ensure early incident detection. Work closely with third-party vendors to ensure timely incident resolution. Participate in our on-call rota for Major Incident management, ensuring 24/7 coverage. Drive proactive problem management by identifying trends and implementing preventative measures. Champion continual service improvement across the Technology, Business, Product, and wider More ❯
Advance Your Career as a Senior Management Accountant! At Intercity Technology, we know its our people, not just our tech, that make us truly special. We are looking for a detail-driven and proactive Senior Management Accountant to join our Finance team. Reporting to the Finance Controller , youll play a key role in shaping our financial reporting … and supporting strategic decision-making. Youll lead the monthly management accounts process and support wider financial reporting, ensuring accuracy, compliance, and insight across our operations. Key Responsibilities as a Senior Management Accountant: Prepare timely and accurate monthly management accounts. Ensure revenue and expenses are correctly reflected and reconciled. Maintain control accounts and oversee journal postings. Produce detailed … Collaborate with internal teams to drive cost efficiencies. Support ad-hoc financial analysis and reporting. Requirements: Education & Qualifications: CIMA or ACCA qualified. Experience & Knowledge: Minimum 3 years experience in management accounting. Experience with Sage X3 (beneficial but not essential). Strong background in financial accounting and reporting. Skills & Competencies: Excellent analytical and numerical skills. Strong Excel proficiency. Clear communicator More ❯
Solutions to join our Operations Systems Solutions Team . Reporting to the Head of operations Systems Solutions , the General Manager - Crew System Solutions is responsible for the reliable provision, proactivemanagement, and constant evolution of the operationally-critical system solutions used for; Crew Establishment Planning, Crew Planning, Crew Training, Crew Tracking, Crew Travel, Crew Engagement, Crew Pay , and … ll be doing: System Operations & Reliability: Ensure high system availability, smooth daily operations, usability, and technical reliability, while validating failover strategies and maintaining consistent data quality and integrity. Change Management & Implementation: Oversee feature releases and software updates, manage testing environments, enforce change control processes, and support business adoption through seamless, disruption-free implementation. Strategic Development & Integration: Drive delivery of … Leadership: Skilled in driving successful projects from concept to completion, ensuring alignment with business goals and delivering measurable outcomes. Communication & Team Leadership: Exceptional communicator with a talent for people management, fostering collaboration and guiding teams effectively across departments. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no More ❯
Telford, Shropshire, West Midlands, United Kingdom
LA International Computer Consultants Ltd
business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: * Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. * Deliver full-stack observability solutions, including … be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. * Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. * Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Key Skills & Experience: * Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS … with enterprise systems such as WebLogic, Apache, Oracle, and SQL. * Ability to analyse and resolve complex technical problems and document solutions effectively. * Excellent communication and collaboration skills, with a proactive and detail-oriented mindset. Desirable Certifications * Splunk Core Certified User/ITSI Certified Administrator * Dynatrace Associate Certification * Cisco AppDynamics Associate Performance Analyst * Understanding of log and synthetic monitoring principles More ❯
automate operations, and guide squads in applying SRE principles effectively. Working closely with Principal Engineers, Squad Leads, and cross-functional teams, you'll embed a culture of continuous improvement, proactive incident management, and operational excellence. As a senior team member, you will also mentor engineers, contribute to engineering strategy, and help define best practices across the tribe. Main … Implementation & Delivery Design and implement scalable, secure, and highly available systems on cloud platforms (Azure/GCP). Build and maintain monitoring and alerting solutions to ensure observability and proactive incident response. Contribute to CI/CD pipeline design, infrastructure as code, and deployment automation. Lead incident management activities, including post-incident reviews and improvement plans. Develop automation … not essential. Behavioural Competencies Analytical Thinking: Breaks down complex problems and identifies root causes and solution paths. Adaptability: Responds constructively to shifting priorities and operational incidents. initiative & Innovation: Drives proactive improvement, automation, and performance optimisation. Decision-Making: Takes informed and timely decisions balancing risk, value, and urgency. Collaboration: Works effectively across teams, builds trust, and shares knowledge. Communication: Communicates More ❯
Consultant , you’ll play a key role in enhancing the organisation’s cyber resilience. You'll provide expert support across Microsoft 365 and Azure environments, ensuring effective security controls, proactive risk management and compliance with global standards. This position is ideal for someone with a deep technical understanding of Microsoft 365 Security and the Azure Security stack , including … tools such as Microsoft Defender , Azure AD , Microsoft Sentinel , and Purview . Key Responsibilities: Assist with security incident management and response activities General day-to-day support on managing and responding to security alerts from systems and end users Perform daily, weekly, and monthly security checks, reconciliation and compliance checks and investigate exceptions Completing client security requirement questionnaires and … raise awareness of security risks Develop and enhance security policies, processes, procedures, and technical controls to strengthen the company’s security capabilities and resilience to cyber threats Take a proactive role in identifying security risks, mitigations, and opportunities to strengthen the company’s resilience to cyber-attacks and security incidents Participate in the design and implementation of systems and More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum Depending on Experience
Consultant , you'll play a key role in enhancing the organisation's cyber resilience. You'll provide expert support across Microsoft 365 and Azure environments, ensuring effective security controls, proactive risk management and compliance with global standards. This position is ideal for someone with a deep technical understanding of Microsoft 365 Security and the Azure Security stack , including … tools such as Microsoft Defender , Azure AD , Microsoft Sentinel , and Purview . Key Responsibilities: Assist with security incident management and response activities General day-to-day support on managing and responding to security alerts from systems and end users Perform daily, weekly, and monthly security checks, reconciliation and compliance checks and investigate exceptions Completing client security requirement questionnaires and … raise awareness of security risks Develop and enhance security policies, processes, procedures, and technical controls to strengthen the company's security capabilities and resilience to cyber threats Take a proactive role in identifying security risks, mitigations, and opportunities to strengthen the company's resilience to cyber-attacks and security incidents Participate in the design and implementation of systems and More ❯
Telford, Shropshire, West Midlands, United Kingdom
LA International Computer Consultants Ltd
business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities * Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. * Deliver full-stack observability solutions, including … be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. * Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. * Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Required Skills and Experience * Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms … with enterprise systems such as WebLogic, Apache, Oracle, and SQL. * Ability to analyse and resolve complex technical problems and document solutions effectively. * Excellent communication and collaboration skills, with a proactive and detail-oriented mindset. Desirable Certifications * Splunk Core Certified User/ITSI Certified Administrator * Dynatrace Associate Certification * Cisco AppDynamics Associate Performance Analyst * Understanding of log and synthetic monitoring principles More ❯
Swaffham, Norfolk, United Kingdom Hybrid / WFH Options
Contract Personnel Limited
tickets, overlooked opportunities, misdirected triage, or team members who may be struggling, stepping in with support and solutions. Your approach to service delivery is rooted in flexible organisation and proactive resource management, ensuring your teams deliver consistent, exceptional service even in high-pressure or fast-changing situations. Experience: Microsoft 365: 5 years (required) Microsoft Azure: 3 years (required More ❯
closely with the team, leading by example and fostering a culture of shared learning and improvement. 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and security enhancements. Cyber Security Best Practices - Ensure compliance and security standards. I.T More ❯
Monitor, track, and escalate tickets when required. Liaise with third-party suppliers where necessary. Maintain accurate service desk records and ensure customer expectations are managed. Support service improvements through proactive problem management. Essential Experience & Skills 1–2 years’ IT support/service desk experience (MSP background desirable). Knowledge of ITIL practices. Microsoft Windows Server (2016–2022). Microsoft … Office Suite. Backup technologies (e.g. Datto, Acronis). Desktop, laptop, and thin client support. Desirable: Cisco/Apple/Microsoft certifications, Linux support, server infrastructure knowledge. Personal Attributes Motivated, proactive, and detail-oriented. Strong communication and customer service skills. Ability to work under pressure and adapt to changing priorities. Professional telephone manner. Benefits 7.5-hour shifts (between 8am–6pm More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Davies Group
days of vacation (plus up to 5 extra days each year!), and continuous learning opportunities to develop your skills and earn professional qualifications. What will your day look like: Proactive Case Management : Take charge of your caseload and ensure we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly Customer Interactions : Handle interactions with … clients and direct customers with professionalism and a touch of TCF (Treating Customers Fairly). Third-Party Management : Manage suppliers effectively, driving cases to settlement while balancing service, cost, and time. Craftsmanship : Deliver top-notch work following internal processes and guidelines. Picasso would be proud. Compliance : Adhere to governance, stick to the rules, and keep data secure. Youre the … them. Audit Compliance: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. What Were Looking For: Relevant Property Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to Advance Your Career? At Davies, were committed to your growth. With us, youll have the opportunity to: Develop Your Skills: Access continuous learning opportunities More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Davies Group
believe that our success is a collective achievement. As a Property Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive Case Management: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct … A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
inclusive services. Expertise in managing, analysing, and reporting on usability testing and qualitative discovery research. Ability to communicate research findings compellingly to drive user-centred decision-making. Experience of proactive stakeholder management and problem solving within an agile environment. About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This More ❯
An opportunity has arisen for a Field sales Representative to join a leading organisation in the waste management sector, committed to sustainable solutions and industry innovation. Please note: This is not a Business Development Manager role. Your official title will be Field Sales Representative. As a Field sales Representative , you will deliver proactive account management to both … new and existing clients, driving growth across waste service solutions. This role offers a salary range of £32,000 - £35,000 plus commission and benefits. Waste management experience is essential, but they will also consider candidates with backgrounds in tool hire, plant hire, or construction waste. You will be responsible for: Building lasting relationships to encourage repeat business and … Manager, Sales Executive, Sales Representative, Business Development Manager, Sales Consultant, B2B Sales or in a similar role. Must have 2-3 years experience in field sales within the waste management sector, with a strong knowledge of the waste and recycling industry, especially in a commercial environment. Possess business development and sales experience. Apply now for this brilliant opportunity to More ❯
data is trusted, accessible, and used to make smart, timely decisions. Youll also lead the automation of legacy reporting, modernising tools and processes to create lasting efficiencies and more proactive performance management. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give … a Power BI centre of excellence and applying data science principles Logistics and/or ERP experience in a complex, fast-moving environment (FTSE100/blue-chip preferred) Change management experience in FMCG or logistics and familiarity with project management tools and methodologies Advanced Power BI skills including DAX, M Query, Power Automate, Power Apps, and API integrations More ❯
an international insurer and reinsurer with a local presence in 27 countries. The Opportunity QBE Insurance is seeking a Senior IT Risk Analyst to join our Global IT Risk Management team , supporting the global Data, AI and Technology function within Technology Services. This is a permanent, hybrid role based out of our London office . The successful candidate will … play a key role in assessing and improving technology controls to ensure compliance with the QBE Global IT Risk Management Framework and Group Enterprise Risk Policies and Standards . Your New Role As a Senior IT Risk Analyst, you’ll support the monitoring and reporting of technology and transformation performance in risk and controls as part of Line 1. … You’ll help identify and track risks and improvements, analyse data, and ensure alignment with Group Enterprise Risk Management Standards. Main Responsibilities: Champion IT risk and controls management across key areas, promoting best practices and compliance. Coordinate the Risk and Control Self-Assessment (RCSA) process to meet Group standards. Evaluate IT control effectiveness through self-assessments and independent More ❯