M&S Business operations. Acting as ambassadors for Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactivemonitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and stakeholders ensures alignment, sponsorship, and … away from work. What you'll do Manage a team of Service Assurance Managers across Tribes, ensuring effective training, coaching, and onboarding. Drive continuous enhancement of Service Management by monitoring KPIs and compliance while addressing risks. Act as the primary liaison for business stakeholders and Tribe leadership to promote best practices and secure support. Oversee escalation and resolution of … Tribe leadership, and key partners to secure alignment and support for Service Management practices. Deep understanding of ITIL4, DevOps, SecOps, and IT infrastructure, coupled with strong analytical skills for monitoring service quality, performance metrics, SLAs, and risk management. Adept at planning and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance More ❯
managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability of Microsoft 365, networking, cloud, and on-premise infrastructure; implement proactivemonitoring and maintenance. Security and Compliance: Enforce IT security policies and ensure compliance with GDPR and other relevant standards. Support risk reviews, business continuity, and disaster recovery planning. … Excellent communication skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core More ❯
Citrix Fortinet Meraki Experience that would make you a great fit for the role includes: Strong/Expert knowledge in virtualisation technologies such as VMWare Strong working knowledge of proactivemonitoring tools such as SolarWinds Proven architect knowledge, design and project implementation Cisco CCNA/CCNP Qualified Experience with network security such as certificate management in applications Experience More ❯
Winfrith Newburgh, Dorchester, Dorset, England, United Kingdom
Advanced Resource Managers Limited
Citrix Fortinet Meraki Experience that would make you a great fit for the role includes: Strong/Expert knowledge in virtualisation technologies such as VMWare Strong working knowledge of proactivemonitoring tools such as SolarWinds Proven architect knowledge, design and project implementation Cisco CCNA/CCNP Qualified Experience with network security such as certificate management in applications Experience More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Warburtons Ltd
our IT systems and infrastructure. Your role will involve investigating and resolving problems, as well as providing essential information about our systems and infrastructure. You'll be responsible for monitoring and maintaining our network and server infrastructure, identifying any errors or faults that may arise. In addition, you'll provide advice and training to users about an application's … systems used within Warburtons is crucial to your success in this role. You'll also be tasked with resolving incidents and problems, including documenting root causes and implementing remedies. Proactivemonitoring and raising improvement suggestions will be part of your daily routine, as well as highlighting and implementing process and system improvements. Integrating new or enhanced products and More ❯
IT Infrastructure Engineers. Report breaches of the ICT acceptable use policy. Update digital signage displays with content provided by school staff. Keep a check on daily backup status and proactivemonitoring alerting. Essential skills: Experience and some technical knowledge of Microsoft Windows Operating Systems. Understanding of PC maintenance and upgrades. Good communication skills with the ability to explain More ❯
management solutions (BeyondTrust) and SSO systems (KeyCloak). -Have a strong foundation in networking principles. System Maintenance & Optimisation: -Administer and optimise Windows Server 2022 and Hyper-V environments. -Perform proactivemonitoring and maintenance to ensure system performance and reliability. -Implement and support disaster recovery and business continuity strategies. Collaboration & Documentation: -Work closely with cross-functional teams to resolve More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Support Engineer skills we seek are: Proven experience in a third-line support or similar role, managing and troubleshooting Azure cloud-hosted solutions. Strong knowledge of MS Azure, including monitoring tools, resource management, and cost optimisation. Advanced SQL skills, including the ability to write, debug, and optimise queries. Proficiency with C# for troubleshooting application code, debugging issues, and working … with developers on issue resolution. Solid understanding of application troubleshooting, including database and infrastructure-related issues. Familiarity with monitoring tools like Azure Monitor, Application Insights, or similar platforms. Supporting a B2B Azure Cloud environment. Desirable skills for the Azure Cloud Engineer include: Experience with DevOps tools such as Azure DevOps, CI/CD pipelines, or Terraform. Familiarity with other More ❯
SANs), and secure gateways. Proven ability to troubleshoot and resolve technical issues independently and collaboratively. Excellent communication and interpersonal skills for supporting both technical and non-technical users. Organised, proactive, and able to manage and prioritise a varied workload. Experience contributing to IT projects is desirable. If you are interested in this position and meet the above criteria, please More ❯
troubleshooting and interpret satellite link statistics to resolve issues related to Inmarsat and VSAT systems. Firewalls & Security: Support network security measures, including firewall management and web traffic filtering. Network Monitoring: Proactively monitor system performance, investigate alarms, and issue outage reports, acting on high usage alerts to ensure optimal service delivery. Documentation & Reporting: Log all customer interactions accurately within Freshdesk More ❯
troubleshooting and interpret satellite link statistics to resolve issues related to Inmarsat and VSAT systems. Firewalls & Security: Support network security measures, including firewall management and web traffic filtering. Network Monitoring: Proactively monitor system performance, investigate alarms, and issue outage reports, acting on high usage alerts to ensure optimal service delivery. Documentation & Reporting: Log all customer interactions accurately within Freshdesk More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
OLI Systems, Inc
Software Engineer – Galileo Platform Location: Cambridge, UK — Remote‐first today, local office planned as we scale. Department: Technology Overview OLI stands at the intersection of deep chemistry expertise and modern cloud engineering. Our 75-person team has quadrupled in size More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Trimble
Your Title: Senior Business Intelligence Analyst Job Location: UK - Hybrid Working from London, Milton Keynes, Leeds or Newcastle Our Department: AECO (Architecture, Engineering, Construction, and Owner) Software Solutions Are you looking for that career defining role where you can take More ❯
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also More ❯
combination. You will be responsible for ensuring the platform is maintained in line with provider recommendations to ensure a highly resilient service is available to our community. Resolving incidents, proactivemonitoring and associated actions to deliver such a service. It also ensures that policies are adhered to and that the necessary support processes are in place to enforce … improvements through automation and performance tuning methods. What you'll be doing: Provide expert-level support to customers using the SJP Data Platform technologies Incident resolution for the platform Proactivemonitoring and maintenance to ensure high level of operational resilience. Application of SJP's IT policies and IT controls for the platform technologies Carry out technical support as … current state) and determine corresponding support requirements Who we're looking for: A methodical and analytical mindset, with a detail-oriented approach. Good communication and collaboration skills with a proactive approach to problem solving. The ideal candidate will also have a growth mindset, eager to stay updated on industry trends and share knowledge with the team. Expertise in Snowflake More ❯
security, automation, and troubleshooting, and will be responsible for designing, deploying, and maintaining critical network systems to ensure business continuity. To thrive in this role, you should be a proactive self-starter, comfortable working alone or as part of a team. You'll need excellent time management skills, be an outstanding communicator, a tech enthusiast with a detail-oriented … Networking, including Site-to-Site VPNs, load balancers, application gateways, and routing. Troubleshoot network-related issues using CLI & log analysis. Ensure security, stability, and efficiency of network systems through proactivemonitoring and maintenance. Document network architecture, configurations, and troubleshooting processes. Oversee and deliver key IT infrastructure projects, ensuring successful implementation. Provide high-level support for IT operations, working … scripting and optimization) Hamina Wi-Fi mapping or equivalent experience 802.1x authentication & server support knowledge A genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in More ❯
Luton, England, United Kingdom Hybrid / WFH Options
AstraZeneca
Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common AZ business process framework Assist in proactivemonitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support … business ownership of the process excellence tooling Develop a migration path for applicable processes to be managed using the business process tooling Assist in the pro-active monitoring of the business process to provide assurance that the published business processes are maintained and improved in line with established standards Partner with business and programme teams to identify high-impact More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
Senior SOC Analyst who brings a strong background in security operations , threat detection, and incident response. This is a critical role that supports the defence of national infrastructure through proactivemonitoring, analysis, and improvement of cybersecurity postures. Essential Skills and Experience: Proven experience in a Security Operations Centre (SOC) environment. Strong hands-on expertise with SIEM tools such More ❯
and supporting Linux systems (RHEL, SLES). Experience with RedHat Satellite Server. Proficient in shell scripting (Bash, Korn). Strong understanding of server performance analysis and optimisation. Experience using monitoring tools such as Zabbix and Grafana. Familiarity with automation tools (e.g., Ansible, Terraform). Exposure to containerisation and DevOps technologies (Docker, Git, Kubernetes, Azure DevOps). Flexibility to travel …/or AWS). Job scheduling tools such as Redwood Cronacle/RunMyJobs. Understanding of project methodologies such as SAFe Agile, Prince II, or ITIL. If you’re a proactive and detail-oriented Systems Administrator looking to join a forward-thinking manufacturer, apply today through Chapman Tate Associates . More ❯
on support tickets. We are looking for a IT support engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including proactivemonitoring, customer emails or over the phone. With a focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role More ❯
Gosport, Hampshire, South East, United Kingdom Hybrid / WFH Options
Walsh Employment
Senior SOC Analyst who brings a strong background in security operations , threat detection, and incident response. This is a critical role that supports the defence of national infrastructure through proactivemonitoring, analysis, and improvement of cybersecurity postures. Essential Skills and Experience: Proven experience in a Security Operations Centre (SOC) environment Strong hands-on expertise with SIEM tools such More ❯
Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering.Based in Redruth, Cornwall, this position plays a crucial More ❯
Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a More ❯