18 of 18 Service Desk Team Leader Jobs in the UK excluding London

Service Desk Team Leader Hybrid to Chesterfield or Peterborough We're looking for a Service Desk Team Leader who will be accountable for supervising the day-to-day operations of the IT Service Desk … Manager by coordinating team activities, monitoring performance, and acting as an escalation point for complex issues. The Team Leader plays a key role in maintaining service quality, mentoring team members, and driving continuous improvement. Key Accountabilities & Responsibilities: Supervise ...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans … lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during ...

Digital Service Desk Team Leader (Contract) Location: Norwich or Chelmsford (site-based) Working Pattern: Full-time, 37.5 hours + on-call rota Contract: 3 month contract initially Pay: £20 - £22 per hour PAYE Overview Our client is looking for a Digital Service Desk Team Leader to oversee the delivery of a high-performing, customer-focused first-line IT support function. This is a hands-on leadership role , responsible for managing Service Desk Analysts and Senior Analysts, ensuring efficient ticket resolution, maintaining ...

TITLE : L1 Service Desk Team Leader Location: Livingston SALARY: £28,000 - £32,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee … real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing ...

Description Digital Service Desk Team Leader (Contract) Location: Norwich or Chelmsford (site-based)Working Pattern: Full-time, 37.5 hours + on-call rotaContract: 3 month contract initially Pay: £20 - £22 per hour PAYE Overview Our client is looking for a Digital Service Desk Team Leader to oversee the delivery of a high-performing, customer-focused first-line IT support function. This is a hands-on leadership role, responsible for managing Service Desk Analysts and Senior Analysts, ensuring efficient ticket resolution, maintaining ...

Service Desk Team Leader Kings Lynn | Hybrid Working £40,000 - £45,000 DOE A growing Managed Service Provider is looking for an IT Service Desk Team Leader to join their expanding operation supporting organisations … environments throughout the UK. This is very much a people leadership role rather than a hands-on ticket role, ideal for an experienced Service Desk Team Lead or a senior engineer ready to take the next step into leadership. What you'll be doing ...

Title: Digital Service Desk Team Leader Location: Norwich or Chelmsford (Hybrid/Base options available) Job Type: 3-Month Contract (Full-time, 37.5 hours per week) Salary: Competitive (Dependent on Experience) About the Role Our client is seeking an experienced and customer-focused … Digital Service Desk Team Leader to oversee the operational delivery of a vital first-line IT support function within a major public services sector organisation. In this role, you will provide day-to-day operational and developmental leadership to a dedicated team ...

Title: 3rd Line Service Desk Team Lead Location: Edinburgh Hybrid Working Pattern: Mon-Fri 9am-5pm Salary: £45,000 - £50,000 Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre were … down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive ...

Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations … support team. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead ...

Title: IT Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing … operations of the support team on behalf of a household-name, global luxury beauty and retail brand. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people ...

Description IT Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing … operations of the support team. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team ...

Role: Service Desk Team Leader (Managed Networks) Location: London (Hybrid working) Salary: Up to £50,000 + 20% bonus Benefits: Share plan, private healthcare, pension, 25 days leave + more Our client, a leading organisation in network infrastructure and managed services, is hiring … Service Desk Team Leader to lead and develop a high-performing network support team. This role offers the opportunity to combine hands-on technical expertise with leadership, shaping service delivery and supporting a growing customer base. You’ll play ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding … service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding … service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding … service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations ... WKCL1_UKTJ ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding … service to our customers. ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding … service to our customers. You will be managing the incident and request lifecycle click apply for full job details ...