Incident and Problem Manager - Manchester - £47k
- Hiring Organisation
- Exalto Consulting ltd
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
Incident and Problem Management Team Leader Location: Manchester Salary: £47k + Benefits Working pattern: Hybrid We are looking for an experienced Incident and Problem Management Team Leader to join a large public sector IT function. You will lead the Incident and Problem Management team, manage major incidents … SLAs and service performance • Drive continual service improvement • Support service continuity and disaster recovery planning Key experience required • Strong Incident, Problem and Major Incident Management experience • Team leadership experience in a high pressure IT support environment • Strong ITIL service management knowledge • Experience working with third party suppliers • Good ...