skilled CRM Manager to lead the ongoing development, integration, and optimisation of our Microsoft Dynamics 365 CRM platform. This role will be pivotal in ensuring our CRM system supports strategic engagement, data-driven decision-making, and seamless cross-functional collaboration. You will oversee CRM architecture, data governance, and integrations with other systems, while enabling internal teams to use CRM … tools effectively. This is a hands-on role requiring both strategic oversight and technical execution. KEY RESPONSIBILITIES CRM Development & System Management Lead the configuration, customisation, and continuous improvement of Microsoft Dynamics 365 CRM. Collaborate with internal stakeholders to gather requirements and translate them into CRM functionality. Work alongside I.S. team to manage user roles, permissions, workflows, and automation to … event management, finance, volunteer management). Work with third-party vendors and internal IT to ensure secure and reliable data flows. Support API development and middleware solutions where needed. Strategic Insight & Reporting Provide actionable insights through CRM analytics and reporting. Support the development of engagement scoring models and supporter journey mapping. Contribute to strategicplanning by identifying More ❯
skilled CRM Manager to lead the ongoing development, integration, and optimisation of our Microsoft Dynamics 365 CRM platform. This role will be pivotal in ensuring our CRM system supports strategic engagement, data-driven decision-making, and seamless cross-functional collaboration. You will oversee CRM architecture, data governance, and integrations with other systems, while enabling internal teams to use CRM … tools effectively. This is a hands-on role requiring both strategic oversight and technical execution. KEY RESPONSIBILITIES CRM Development & System Management Lead the configuration, customisation, and continuous improvement of Microsoft Dynamics 365 CRM. Collaborate with internal stakeholders to gather requirements and translate them into CRM functionality. Work alongside I.S. team to manage user roles, permissions, workflows, and automation to … event management, finance, volunteer management). Work with third-party vendors and internal IT to ensure secure and reliable data flows. Support API development and middleware solutions where needed. Strategic Insight & Reporting Provide actionable insights through CRM analytics and reporting. Support the development of engagement scoring models and supporter journey mapping. Contribute to strategicplanning by identifying More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Foresters Financial
Developing a thorough understanding of business objectives and issues, interpret business needs into data and analytical requirements, and deliver valuable insights to internal customers to support operational needs and strategicplanning Supporting the planning, identification, development and implementation of design and/or changes to key reports and ad hoc requests Designing and developing reports and dashboards More ❯
in a global context, driving the successful development and introduction in production of new products and technologies in a fast-paced, international agile environment. You will be responsible for strategicplanning, execution, stakeholder engagement, and operational improvements, driving projects to completion on time, within budget, and to the quality standards together with global partners in Germany and China … profitability management Your skills Empowering and transparent leadership Resilient and adaptable under pressure Analytical and systematic thinker Highly detail-oriented with strong problem-solving abilities Expert in simplify complexity Strategic thinker with decision making abilities Cultural aware and experienced in global team collaboration. If available please send CV and a member of the team will be in touch Rullion More ❯
Chief Clinical Information Officers (CCIOs), Heads of Operations and Trust leadership teams to provide the best outcomes for our patients. Job description Job responsibilities DUTIES AND RESPONSIBILITIES Provide the strategic lead for the implementation of digital change and technologies.To develop a digital portfolio with supporting processes and governance needed to make the portfolio a success. Champion digitally-enabled, clinical … area expertise, when required. Financial/Physical Resources Ensure the robust management of the portfolio finances and make proposals to maximise funds through budget setting, recharges, long term financial planning and cost saving opportunities. The post holder will hold the budgets for the capital programme which they are accountable for and will be responsible for budget setting in those … MSP, or demonstrable equivalent qualifications or experience Desirable Further professional qualifications Management Qualification(s) Membership to a relevant professional body (BCS, CMI etc.) Experience Essential Experience developing strategies/strategicplanning and tracking progress using KPI's Substantial experience of contract negotiation and SLA management Substantial experience of delivering digital projects and programmes within a complex environment to More ❯
innovation and improvement by staying current with industry trends and emerging technologies. Identify and mitigate potential risks and bottlenecks in the development process. Strategy and Vision: Contribute to the strategicplanning of the company's backend architecture and technology stack. Align the team's goals and objectives with the company's overall business strategy and technical roadmap. Promote More ❯
threats and ensuring compliance, working with technologies like AWS and Azure, overseeing upgrades, migrations, and new implementations, and providing and supporting teams with troubleshooting and best practices. Principal Accountabilities: StrategicPlanning Developing engineering roadmaps to ensure technologies and services remain future-proof and aligned with business needs. Technical Leadership Leading infrastructure teams in building, managing, and maintaining solutions More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Whistl
Were looking for a detail-driven, analytically minded Data & Planning Manager to support Whistls fulfilment network by owning key performance metrics, forecasting, and strategicplanning across multiple operational sites. This vital role is evenly split across Northampton, Wellingborough, and Lutterworth , supporting the performance, planning, and decision-making processes at each location. Youll be responsible for interpreting … complex data sets, developing planning tools, and delivering actionable insights to key stakeholders across the business. If you're passionate about analytics, confident in stakeholder engagement, and eager to drive meaningful impact, you could be our next Data & Planning Manager. About the Role What Youll Be Doing Analyse data to support resource planning, forecasting, and invoicing accuracy … daily operational reporting tools and distribute daily performance reports across internal and external teams. Build and maintain SLA and KPI reports for both clients and internal teams. Develop peak planning documents for multiple fulfilment sites. Interpret customer forecasts to align resource planning. Identify and recommend process and productivity improvements. Assist in developing customer-facing reporting portals . Ensure stakeholders More ❯
Amazon Web Services (AWS), the leader in cloud computing, is seeking a Business Solution Manager to drive strategic procurement initiatives for our Data Center Services. This role is critical in optimizing processes across Digi-Flex-AWS, directly impacting our ability to scale and innovate rapidly. As a Business Solution Manager, you will lead key programs to improve PR to … synergies. Your role will involve creating comprehensive training content, improving supplier and Category Manager onboarding, and conducting operational analysis to enhance procurement efficiency across IPS. This position requires a strategic thinker with analytical skills, capable of identifying and implementing process improvements that have a significant impact on AWS's procurement operations. You'll need to demonstrate leadership in driving … delivering measurable results in a fast-paced environment. Key job responsibilities Subject Matter Expertise: Serve as the primary Subject Matter Expert (SME) for all processes within the Infrastructure Operations Planning & Sourcing Organization. Provide expert guidance and support to team members and stakeholders. Stay abreast of industry best practices and emerging trends. Strategic Process Improvement: Spearhead and drive progress More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this … communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by … displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategicplanning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategicMore ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this … communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by … displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategicplanning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategicMore ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this … communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by … displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategicplanning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategicMore ❯
000+ employees in the UK, US and Poland. Reporting the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of service delivery, process documentation, and knowledge … management. This leader will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities StrategicPlanning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to … policy development and drive an audit culture Experience and Professional Qualifications A minimum of 10 years of progressive experience in HR operations or HR technology, with a focus on strategicplanning, data and analysis, and process optimization. Strong legal and regulatory knowledge and experience in both the UK and US labor markets Experience with establishing new HR processes More ❯
Job Purpose This role is to provide operational and strategic leadership in the provision of research computing infrastructure services within the College of Medical, Veterinary and Life Sciences within the University of Glasgow, part of an overall portfolio of activity of Research Computing as a Service within the College (MVLS-RCaaS). Research computing infrastructure services provide an essential … MVLS-RCaaS governance group, Information Services RCaaS and other delivery teams within Information Services and University Services more generally. Main Duties and Responsibilities 1. Contribute to the provision of strategic leadership and governance within MVLS for research computing infrastructure services including but not limited to HPC and research data storage. 2. Provide operational leadership and management of research computing … operation, e.g. LAPACK, OpenMPI, CUDA. B3 Knowledge of UK data protection laws and certification and accreditation schemesrelated to the processing of sensitive data for research. Skills Essential: C1 Excellent strategic leadership, planning, and prioritisation skills. C2Ability to work proactively and flexibly, adapting to changing priorities or requirements. C3 Creative approach to problem solving, using initiative and collaborating with More ❯
Brighton, England, United Kingdom Hybrid / WFH Options
Teladoc Health UK
In Brief We’re looking for a strategic and operationally-minded Commercial Strategy Manager to support our business in accelerating growth across our B2B healthcare business. You will be a trusted partner responsible for improving the performance, alignment, and execution of our commercial team, spanning sales, marketing, product, and customer success. This is a highly visible role at the … of home and Brighton (a minimum number of days per week in office to be agreed) – we're in a modern office by the train station Role and Responsibilities StrategicPlanning & Execution Lead the development and execution of commercial strategies, OKRs, and operating plans. Drive alignment across sales, marketing, and account management teams. Build dashboards and reporting systems … to provide commercial leadership with timely insights. Client engagement Work directly with clients to support new and existing relationships and support our growth Operational Leadership Deliver special projects and strategic initiatives on behalf of the Country Manager. Oversee and improve commercial team operations, including forecasting, pipeline management, and team cadence. Optimise CRM usage (e.g., Salesforce) and commercial processes including More ❯
contribute to Engineering Change Orders (ECOs), service bulletins, and technical documentation. • Partner with the global training team to create and deliver training programs based on real-world performance data. StrategicPlanning & Execution • Provide on-site support for complex installations and high-profile projects. • Define and track annual operational goals aligned with business objectives and customer satisfaction. • Manage departmental … in the market. • Collaborate with Service Sales to identify upsell opportunities and expand service offerings. Governance & Reporting • Monitor and report on KPIs, customer satisfaction, and operational performance. • Participate in strategicplanning with the Global Service Leadership Team to shape future service models. • Ensure proactive risk communication and mitigation across all service operations. Candidate Requirements Education & Experience: Bachelor’s More ❯
contribute to Engineering Change Orders (ECOs), service bulletins, and technical documentation. • Partner with the global training team to create and deliver training programs based on real-world performance data. StrategicPlanning & Execution • Provide on-site support for complex installations and high-profile projects. • Define and track annual operational goals aligned with business objectives and customer satisfaction. • Manage departmental … in the market. • Collaborate with Service Sales to identify upsell opportunities and expand service offerings. Governance & Reporting • Monitor and report on KPIs, customer satisfaction, and operational performance. • Participate in strategicplanning with the Global Service Leadership Team to shape future service models. • Ensure proactive risk communication and mitigation across all service operations. Candidate Requirements Education & Experience: Bachelor’s More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
InstaVolt
deep understanding of IT operations, internal systems, service management, and stakeholder engagement, particularly within a high-growth, technology-driven environment such as electric mobility or energy tech. Develop a strategic alignment in line with the CTO to ensure that the support infrastructure not only keeps pace with, but actively enables, rapid growth. Hours: Office based Monday to Friday … cost-effective and reliable service delivery. Collaborate with InfoSec and Legal teams to ensure compliance with relevant regulations (e.g., ISO 27001, GDPR). Lead incident response and disaster recovery planning/testing for internal platforms and operational IT. Requirements Needed: Bachelor's degree in information technology, Computer Science, or related experience. 10+ years of experience in IT operations and … regulated, or infrastructure-heavy industries such as EV, energy, utilities, or transportation. Passion for sustainability and electric mobility. Excellent leadership, communication, and stakeholder management skills. The ability to balance strategicplanning with hands-on technical oversight. Experience with DevOps culture and integration of IT operations with engineering and software development teams. Benefits to include: Competitive salary - dependent on More ❯
product. About The Role An experienced and visionary Head of Development to lead our development team and drive the execution of our technical strategy. This role will oversee the planning, coordination, and execution of software development projects, ensuring the delivery of high-quality, scalable, and robust solutions. You will play a critical role in shaping the technical roadmap, mentoring … team of software developers and technical leads. Set clear goals, monitor performance, and provide coaching and career development. Build and maintain a high-performing, motivated, and collaborative development team. StrategicPlanning Define and implement development strategies aligned with business goals. Collaborate with stakeholders to prioritise projects and manage expectations. Oversee architectural decisions and ensure technical feasibility of product More ❯
contribute to Engineering Change Orders (ECOs), service bulletins, and technical documentation. Partner with the global training team to create and deliver training programs based on real-world performance data. StrategicPlanning & Execution Provide on-site support for complex installations and high-profile projects. Define and track annual operational goals aligned with business objectives and customer satisfaction. Manage departmental … in the market. Collaborate with Service Sales to identify upsell opportunities and expand service offerings. Governance & Reporting Monitor and report on KPIs, customer satisfaction, and operational performance. Participate in strategicplanning with the Global Service Leadership Team to shape future service models. Ensure proactive risk communication and mitigation across all service operations. Uphold the company's core values More ❯
goals and successful program implementation. You work in an ever-changing environment where every day brings ambiguously defined problems, new challenges and new opportunities. You are able to balance strategic thinking with detailed execution and solid cross-functional collaborative results-oriented work. This position involves regular communication with senior management on project status and risks. People Management, cross-team … fields - Experience with people management and operations leadership - Experience in a management role in a technical/customer service/data operations environment - Experience of creating and contributing to strategicplanning processes - Experience in managing cost center - Experience in leading large teams to high levels of performance - Experience in developing future leaders and creating tailored succession plans - Experience … as a project owner/sponsor for strategic step change initiatives and enabling innovative thinking in project teams - Experience working on MS Excel, analysing data and presenting to senior management PREFERRED QUALIFICATIONS - Master's degree - Experience in leading speech data operations - Exhibits excellent judgment - Demonstrated passion and obsession for customers while maintaining a lean, highly productive operation - Experience hiring More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Awin Global
specialized teams and acts as a key technology partner to the business, optimizing CRM applications to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management Lead 30 people in 4 teams to run Awin's CRM (Salesforce) platform and related applications globally ensure their fast and efficient delivery. Develop and implement … lead the team to deliver highest quality results and foster a culture of innovation and continuous improvement. Consistently meet and exceed performance KPIs and sales targets through proactive engagement, strategicplanning, and effective execution. Technology Partnership and Innovation Position the team to become a strong technology partner for customer facing departments using Salesforce. Decide on the best solutions More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
financial goals. Profile Core Competencies Strategy Formulation & Execution: Analyze business models and market trends, connect finance strategy with enterprise IT. Relationship Management: Build EA value proposition, engage stakeholders, facilitate strategicplanning and execution. Solution Design & Delivery: Develop implementation roadmaps, minimum viable architectures, and align IT delivery with business outcomes. Business Outcome Alignment: Identify capability gaps, recommend solutions, and More ❯
exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. … complex and large technology environments using Lean and Agile enterprise principles Developing value cases to support executive decision making for investment in proposed transformation roadmaps, aligned with client's strategicplanning cycles Leading the creation of Enterprise Architecture blueprints to accelerate future EA engagements Conducting end-to-end vendor assessments across technology, vendor and/or data platforms More ❯
exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. … complex and large technology environments using Lean and Agile enterprise principles Developing value cases to support executive decision making for investment in proposed transformation roadmaps, aligned with client's strategicplanning cycles Leading the creation of Enterprise Architecture blueprints to accelerate future EA engagements Conducting end-to-end vendor assessments across technology, vendor and/or data platforms More ❯