Senior Account Manager – Enterprise Onboarding & Client Success
- Hiring Organisation
- Zervio
- Location
- Southampton, England, United Kingdom
contact for key clients, ensuring smooth onboarding, strong adoption and long-term account growth. Key responsibilities Own and manage a portfolio of enterprise and strategic customer accounts. Lead the onboarding of new large enterprise clients, coordinating multiple internal and client-side stakeholders. Act as the central point of contact … lifecycle. Work closely with product, technical and support teams to resolve issues and feed back customer insight. Deliver regular account reviews, performance updates and strategic planning sessions with clients. Maintain accurate CRM records and forecasting. Represent the business professionally at client meetings, site visits and events. Essential requirements ...