Worcester, Worcestershire, England, United Kingdom
Chapman Tate Associates
IT SupportEngineer Worcester (On site 5 days per week) £35,000 - £45,000 Chapman Tate Associates is proud to be partnering with one of our longest-standing clients—a recognised leader in the logistics industry with deep roots in the Worcester area. As they continue to invest in their technology infrastructure, we’re now looking to bring … an experienced IT SupportEngineer into their thriving team. About the Role This is a fully on-site position , perfect for someone who enjoys rolling up their sleeves and being hands-on with systems, hardware, and users daily. You’ll be part of a close-knit IT function where your contributions will be integral to the smooth running … of operations across the business. What You’ll Be Doing Providing end-to-end IT support across the company’s infrastructure Monitoring and managing Windows environments (including Azure AD & Microsoft 365) Handling network protocols—particularly DHCP and DNS configuration and troubleshooting Working closely with internal teams to solve issues quickly and efficiently Supporting on-site hardware, software installations, and More ❯
Joining a small cyber team who are part of this growing tech start-up, the IT SupportEngineer will provide internal assistance to a wide range of teams within the company including IT support, infrastructure management and endpoint security (networking, device management and cybersecurity). The role will expand as the company grows, thus there will be … opportunities to lead and support technical projects and take a proactive role in improving overall infrastructure. As part of the IT support team, you will provide 1st, 2nd and 3rd line technical support to both onsite and remote users. You will manage and support: MS 365 suite services; administration of MS Azure services; use of MS … Intune and Autopilot; and perform routine Windows Server maintenance and performance tuning. Further you will provide administration and support of hybrid telephony systems including MS Teams. Requirements: Extensive experience in Windows IT support (1st to 3rd line). Explicit experience with MS Office 365, Intune, Autopilot, and Active Directory. Hands-on experience with Veeam backups and virtualisation. Good More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
3rd Line SupportEngineer Job Market: IT/Information Technology 3rd Line SupportEngineer - About the role Working in a new , dedicated in house Service Desk function to support the growing business and evolving technology needs. As a Third Line Engineer, you will serve as a senior technical specialist within the IT team, responsible … Central; Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps); Exposure to ITIL frameworks and structured change management processes; Experience working in a regulated or enterprise environment 3rd Line SupportEngineer - Key duties Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics … preventative measures to reduce repeat incidents Infrastructure Management & Improvement Maintain, monitor, and optimise servers, storage, networking, and virtual environments Assist with infrastructure upgrades, patching, backups, and disaster recovery planning Support the implementation of new technologies and contribute to infrastructure architecture decisions Collaboration & Technical Leadership Work closely with other IT teams and stakeholders to ensure consistent and high-performing IT More ❯
2nd Line SupportEngineer – Reigate - £30k - £33k + excellent benefits Our client is a well-established organisation based in Reigate; due to continued growth and expansion they are looking to recruit a 2nd Line Support Engineer. Responsibilities include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains … and investigated as required. Skills Required: Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred. 2 – 3 years experience in an IT helpdesk or IT Support environment Solid understanding of wired and wireless networks and devices Ability to work independently and as part of a team under pressure Experience in the education sector is desirable … but not essential Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Hours – Monday – Friday - 08:00 -16:30 Keywords – line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum plus excellent benefits
Shrivenham, Oxfordshire, United Kingdom Hybrid / WFH Options
Gold Group
Platform SupportEngineer Shrivenham, near Swindon £30,000 - £37,500 + Benefits Package UK Passport Holders only to satisfy Security Clearance requirements. The Platform SupportEngineer plays a crucial role in maintaining and supporting the enterprise platform infrastructure that underpins critical business operations. Salary Range - £30k - £37.5k per annum. Location - Shrivenham, Oxfordshire (hybrid working - 3 days … days working from home). Requirements - Must hold or be eligible for SC clearance with no restrictions Role Overview: This role focuses on monitoring, troubleshooting, and providing tiered support for technologies such as Active Directory, SCCM, SolarWinds, Virtual Desktop Infrastructure (VDI), and Unified Access Devices (UADs). The Platform SupportEngineer ensures system reliability, user satisfaction, and … identifying opportunities to improve platform operations. Key Accountabilities/Responsibilities: * Monitor platform infrastructure for performance and availability, responding promptly to alerts and incidents. * Provide Level 2 and Level 3 support for enterprise systems, including Active Directory, SCCM, SolarWinds, and VDI environments. * Troubleshoot and resolve platform-related issues, escalating to engineering teams when necessary. * Assist in patch management, system updates More ❯
Proving 1st to 3rd line technical support for Windows suites and technology £DoE + Benefits; South Cambridgeshire Joining a small cyber team who are part of this growing tech start-up, the IT SupportEngineer will provide internal assistance to a wide range of teams within the company including IT support, infrastructure management and endpoint security … networking, device management and cybersecurity). The role will expand as the company grows, thus there will be opportunities to lead and support technical projects and take a proactive role in improving overall infrastructure. As part of the IT support team, you will provide 1st, 2nd and 3rd line technical support to both onsite and remote users. … You will manage and support: MS 365 suite services; administration of MS Azure services; use of MS Intune and Autopilot; and perform routine Windows Server maintenance and performance tuning. Further you will provide administration and support of hybrid telephony systems including MS Teams. Requirements: - Extensive experience in Windows IT support (1st to 3rd line). - Explicit experience More ❯
Our client is looking for an experienced IT Infrastructure SupportEngineer to join their team in Redhill, Surrey. In this role you will be responsible for managing and supporting both internal and customer IT infrastructure, ensuring smooth operations and high service availability. This is an excellent opportunity for a committed professional to contribute to a global organisation, providing … excellent technical support across various platforms and products. Working structure: Onsite for 6 months, then hybrid Key Responsibilities:Provide hands-on technical infrastructure and user support and manage internal and customer systems.Take part in global IT Infrastructure projects (Migrations, Implementations, Rollouts)Maintain and support corporate and customer servers, networks, and IT equipment.Ensure server builds and networks comply … High Availability environments, including clustering and disaster recovery.Strong technical understanding of IP network fundamentals.Must be eligible to achieve Direct Vetted Status (DV).If you have a passion for Technical Support and excel in a fast-paced environment, we encourage you to apply! Apply now to become a valued member of our dedicated team! Established in Didsbury, Connexa Technology Ltd More ❯
not essential as long as you have good trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You … holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical SupportEngineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows Server More ❯
Role: 2nd Line IT Engineer Location: Bournemouth (Onsite) Salary: £32,000 - £36,000 Fast-Growing MSP | Cloud Infrastructure Exposure | Progression into Projects & 3rd Line Were working with a well-established MSP based in Bournemouth , delivering high-quality IT support and infrastructure solutions to a varied client base. Theyre now hiring a driven and capable 2nd Line Engineer to join their technical team. This is a fully onsite role , perfect for someone looking to take ownership of escalated support while building their skill set in cloud infrastructure, networking, and project delivery . Youll work closely with senior engineers on both tickets and projects, gaining real-world experience across Azure, virtualisation, and modern infrastructure tools . If More ❯
Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a Third Line IT SupportEngineer to join our dynamic team in Basingstoke! We're on the hunt for a self-motivated, solution-focused individual who thrives in a fast-paced environment. As a 3rd Line Engineer, you'll be … the go-to expert for advanced troubleshooting, system maintenance, and project-based infrastructure tasks. You'll work closely with our IT Service Desk and Infrastructure teams, ensuring seamless support across the business. Responsibilities What you'll be doing: Providing expert 3rd line support for escalated technical issues, ensuring timely resolution in line with SLAs Supporting and maintaining core More ❯
Kirmington, Lincolnshire, United Kingdom Hybrid / WFH Options
Bytron Aviation Systems
and create innovative digital products that make information more accessible and useful, enabling people to achieve more. As a member of our Production Team, and one of our IT Support Engineers, you will work with the wider teams and under the direction of the IT Support Manager to ensure that our software solutions and customers receive excellent technical … support. The IT SupportEngineer will act with reliability, maintain strict confidentiality, adhere to all Company policies and procedures and be a champion of the Company Values at all times. Location Headquartered in the North Lincolnshire village of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule. Accountabilities You will … play a key role in the following tasks: Progressing service desk tickets independently and collaboratively via our Jira support system Analyse bespoke application issues and provide solutions Learn and configure new features within our application Proactively identifying recurring customer issues and suggesting improvements to the knowledge base Performing routine maintenance tasks on servers to maintain optimal performance Reviewing audit More ❯
Hull, Yorkshire, United Kingdom Hybrid / WFH Options
Bytron Aviation Systems
and create innovative digital products that make information more accessible and useful, enabling people to achieve more. As a member of our Production Team, and one of our IT Support Engineers, you will work with the wider teams and under the direction of the IT Support Manager to ensure that our software solutions and customers receive excellent technical … support. The IT SupportEngineer will act with reliability, maintain strict confidentiality, adhere to all Company policies and procedures and be a champion of the Company Values at all times. Location Headquartered in the North Lincolnshire village of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule. Accountabilities You will … play a key role in the following tasks: Progressing service desk tickets independently and collaboratively via our Jira support system Analyse bespoke application issues and provide solutions Learn and configure new features within our application Proactively identifying recurring customer issues and suggesting improvements to the knowledge base Performing routine maintenance tasks on servers to maintain optimal performance Reviewing audit More ❯
based in Maldon, Essex. Were looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration ideal for someone who thrives in a fast-paced, client-focused environment. About the Role: Youll be providing technical support to our growing business client … London) access to personal transport is a big plus Working collaboratively as part of a close-knit team What Were Looking For: Previous experience in IT helpdesk or technical support Strong communication skills clear, friendly and professional A practical, proactive attitude, with a genuine interest in IT and problem-solving Someone keen to expand their technical knowledge and grow … within the IT support sector Relevant qualifications and/or demonstrable hands-on experience This is an ideal opportunity for someone who wants to play a key role in a professional, high-quality service environment while continuing to develop their technical skill set. More ❯
enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Infrastructure SupportEngineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate … resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business … quickly and proactively working closely with the Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change More ❯
enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Infrastructure SupportEngineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate … resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business … quickly and proactively working closely with the Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change More ❯
Description We are looking for an experienced Level 2 SupportEngineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level 1 Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure … coordinate incident resolution. Update documentation for the Knowledge Base (IT Glue). Completing project tasks. Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate/Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. More ❯
ME19, West Malling, Kent, Kings Hill, United Kingdom
Virtuoso IT Limited
Description We are looking for an experienced Level 2 SupportEngineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level 1 Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure … coordinate incident resolution. Update documentation for the Knowledge Base (IT Glue). Completing project tasks. Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate/Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum + Bonus (Depending on Experience)
and customer-focused IT professional to work in a high-profile environment supporting business-critical systems and VIP users. The successful candidate will be responsible for delivering comprehensive deskside support, with a strong emphasis on Windows 11 and VIP stakeholder support. The role offers great exposure to financial technologies and enterprise-level IT infrastructure. Key Responsibilities Windows 11 Support - Daily troubleshooting, updates, and optimisation of Windows 11 systems. Hardware Support - Maintenance and repair of desktops, laptops, printers, IP telephony devices, scanners, and mobile devices. Active Directory (AD) Support - User and group administration, password resets, and account troubleshooting. Microsoft Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remote desktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may be required for in-person support. VIP User Support - Deliver priority support to senior More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom Hybrid / WFH Options
Razorblue Ltd
razorblue role: We are looking for a 1st Line SupportEngineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity Troubleshoot and fix technical faults and issues Respond to client queries and service … Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Basic network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in Active Directory … and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual More ❯
Or maybe you have some experience of first-line IT supportand are looking for a new opportunity with a great employer? We are looking for a first line IT SupportEngineer to be part of our team as we undertake a significant transformation to modernize our IT services across the apetito group. Our team is committed to delivering … the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities Receive, log and provide triage for incoming IT support requests through various methods including, telephone, tickets, email and in person. Provide excellent communication and customer service to end users, includingproactively updating customers on progress of their IT tickets. … and operational technology (OT) issues, including hardware, software and network problems in our manufacturing and office environments. Resolve incidents promptly and accurately, identifying when to escalate to higher-tier support as required. Process and fulfil IT service requests such as account provisioning, password resets, software installs and hardware setup. Ensure timely delivery of incidents and requests, in accordance with More ❯
Role: IT Support Location: Mansfield Salary: £28,000 - £30,000 Benefits; * A collaborative and supportive work environment. * On site parking * Opportunities for career development and training. * Competitive salary and benefits package. * Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors … not only of the highest quality but also maintained to exacting standards. Role Overview: To monitor and maintain the computer systems and networks within the organisation in a technical support role. To work on tickets issued from the IDSL Hub ticketing system, and to resolve them quickly and efficiently, elevating where necessary. Install and configure computer systems, diagnosing hardware … and correctly. The Company reserves the right to vary your duties and responsibilities at any time to suit the company's needs. Responsibilities: * Work on Helpdesk tickets, helping the support team prioritise and resolve tickets within an acceptable timeframe. * Setup and configure new computer hardware. * Setup and maintain user accounts and permissions through AD. * Setup and maintain user email More ❯
Desktop SupportEngineer – 3-month Contract – London My client is looking for a Desktop SupportEngineer to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a Desktop SupportEngineer to support the business … s day-to-day IT tasks. The Desktop SupportEngineer would be required to triage and resolve tickets initially relating to and office move and issues that occur during this transition. The Ideal Desktop SupportEngineer would be Able to support Windows and Mac and be the first point of contact for IT issues onsite. … Tasks could include, password reset, software updates, hardware support, booking/connecting to meeting rooms and general IT queries. Desktop SupportEngineer Requirements Recent IT Service Desk experience – Dealing with issues over the phone/email – being the first point of contact. Windows 10/11 – Administration & Support MAC - Administration & Support Experience with ticketing, service More ❯
We’re recruiting an experienced IT SupportEngineer to provide on-site support across two well-established schools in Ashford. This is a fantastic opportunity to join a growing education setting, including support for a brand-new building opening this summer. IT SupportEngineer - Education Sector Two schools in Ashford, KentUp to … salary 25 days holiday + personal day Generous LGPS pension (22.5% employer contribution) Minimal daily travel (fixed site schedule) Long-term progression opportunity Key Responsibilities: 1st/2nd line support across both sites Troubleshoot hardware, software & network issues Administer Windows Servers, Active Directory, and Microsoft 365 Maintain backups, antivirus, and IT asset registers What We’re Looking For: Strong More ❯
Information Technology SupportEngineer Ready to take the next step in your IT career? Enjoy working with the latest enterprise technologies? Prefer to work onsite, in a new, high-tech setting? If so, please see below... Leading and continually expanding organisation is looking for a proactive and detail-oriented IT SupportEngineer to assist in the … day-to-day running of their IT operations. Location: Basingstoke (Onsite) Salary: £25-35k Interesting and varied role including: 1st & 2nd line support for software, systems and hardware issues Provide in-person deskside support and basic training Device Management Asset management Managing meeting rooms and related AV/media equipment Preparing equipment for new joiners Creating/… maintaining guides and documentation Key skills they are looking for include: Experience in a busy enterprise IT Support environment (1st - 2nd Line) Microsoft 365 Suite Intune Experience with Windows & MacOS Experience/interest in IT Projects Relevant IT studies e.g. BTEC/BSc. Strong organisational skills and attention to detail organisation and an ability to manage multiple tasks effectively More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
Are you looking for a new exciting opportunity working as an IT SupportEngineer based locally to Berkshire or Surrey? The position will involve visiting customer sites when required, when you’re not on site the role can be home based! Main Duties of the Role Resolving support issues reported by customers using a variety of remote … Monitoring customer’s systems and acting on alerts Configuring Systems including servers and PCs Attending sites for installations and repairs Your Skills and Experience 5+ years’ experience in IT Support Experience working within a Managed Service Provider Windows Server, Hyper-V, Office 365, Azure Excellent communication skills both written and verbal Driving License & Car Salary More ❯