TechnicalSupport Engineer/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for a TechnicalSupport Engineer/1st/2nd Line SupportAnalyst to join our Manchester based firm on a permanent basis. TechnicalSupport Engineer …/1st/2nd Line SupportAnalyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end users as necessary … impending changes or agreed outages. * Collect missing/necessary information from end users and accurately create and update service tickets in our ticketing system. TechnicalSupport Engineer/1st/2nd Line SupportAnalyst Knowledge, Sills and Experience: * ITIL Certification is preffered * Experienced working with, troubleshooting More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting TechnicalSupportAnalyst Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive … rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme. We are currently recruiting for a TechnicalSupportAnalyst to be based at our Market Drayton offices. We are looking for an experienced individual to support all company … employees with problems relating to the IT technical environment. You will log and manage the lifecycle of Incidents and Service Requests whilst ensuring customer satisfaction through proactive updates and escalation where a first line fix is not possible. You will provide field-based support at remote sites. TechnicalMore ❯
TechnicalSupportAnalyst Deeside 26,750 + Pension, Bonus and private healthcare A TechnicalSupportAnalyst is required for our telecoms client who are based in Deeside. The TechnicalSupportAnalyst will provide internal and external customer service, hardware provisioning, fault … external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product support to existing customers To be competent navigating 3rd party web portals and quick to learn technical processes. Site visits to resolve issues when … required. Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communication skills Affective More ❯
TechnicalSupportAnalyst Deeside £26,750 + Pension, Bonus and private healthcare A TechnicalSupportAnalyst is required for our telecoms client who are based in Deeside. The TechnicalSupportAnalyst will provide internal and external customer service, hardware provisioning, fault … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when … required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective More ❯
TechnicalSupportAnalyst Deeside £26,750 + Pension, Bonus and private healthcare A TechnicalSupportAnalyst is required for our telecoms client who are based in Deeside. The TechnicalSupportAnalyst will provide internal and external customer service, hardware provisioning, fault … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when … required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Langham Recruitment
IT SupportAnalyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Langham Recruitment
IT SupportAnalyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
Cambridge, south west england, united kingdom Hybrid / WFH Options
Langham Recruitment
IT SupportAnalyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
TechnicalSupport Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … Worthing and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a TechnicalSupport Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management … protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a TechnicalSupport Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the TechnicalSupport Engineer More ❯
A dynamic and challenging position is available for a skilled TechnicalSupportAnalyst to play a key role in ensuring the seamless operation of exchange platforms. The successful candidate will join a passionate team and enjoy a variety of responsibilities ranging from troubleshooting technical issues to … driving process improvements. What You’ll Do: Provide high-quality customer-focused technicalsupport, addressing issues, escalating where needed, and maintaining a professional service standard. Perform troubleshooting and collect data for effective analysis, contributing to swift issue resolution. Maintain critical security reference data, ensuring platform accuracy and compliance. … Work on scripting and automation initiatives to streamline operational processes. What You’ll Need: A degree-level qualification or a strong track record in technical operations support. Expertise in Linux/Unix server environments and relational databases, including SQL. Familiarity with trading systems, FIX Protocol, and the technicalMore ❯
2nd line TechnicalSupportAnalyst |Westbury on Trym | Full Time - 8.45 – 5.30 Monday – Friday | £32,000 - £36,000 Per Annum Our client has been providing reliable, customer-centric and high-quality IT support services and solutions to a variety of businesses and sectors for over … years. They are proud to be an award-winning managed service provider, providing support to a wide range of business sectors across London, Kent, Bristol and the surrounding home counties. Are you the right person for the job? Excellent knowledge of Microsoft Windows Server 2008/2012/… Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a ‘customer first' approach to support 3 years+ experience on a helpdesk, technicalsupport or similar role, preferably in an MSP environment. Candidate must have a Full UK More ❯
Royal Devon University Healthcare NHS Foundation Trust
NHS Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior TechnicalSupport Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … and verbal communication skills. You will have an enthusiasm for IT and a commitment to learning new technologies and skills. You should have excellent technical knowledge and experience in a number of key areas, notably supporting infrastructure systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active More ❯
Royal Devon University Healthcare NHS Foundation Trust
NHS Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior TechnicalSupport Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … and verbal communication skills. You will have an enthusiasm for IT and a commitment to learning new technologies and skills. You should have excellent technical knowledge and experience in a number of key areas, notably supporting infrastructure systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active More ❯
Position Details Executive Support Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £46,735 to £55,755 with potential progression once in post to £62,728 Grade: 8 Full Time, Fixed Term contract up to February 2027 Closing date: 5th May … we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham … to a university-wide shift in how we use data to inform strategic decision-making. We are looking for a technically minded Senior Systems Analyst to support the implementation of our Institutional Data Strategy. You will play a key role in gathering business requirements, improving data workflows, and More ❯
