Service Delivery Manager
- Hiring Organisation
- Neoci Ltd
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £40,000 per annum
Foundation (essential); additional ITIL certifications advantageous Minimum 2 years’ experience in a customer-facing service management role Background within IT, Managed Services, or Telecoms Experience managing multiple customers or accounts concurrently Strong proficiency in Microsoft Office applications Commercial awareness, including experience reviewing P&L performance Familiarity with ServiceNow or similar ...