1st & 2nd Line IT Support Technician
- Hiring Organisation
- Private Employer
- Location
- NN6, Lamport, West Northamptonshire, Northamptonshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £40000/annum
accurate documentation within the service desk system. Monitor patch management tools 2nd Line Support Troubleshoot more complex desktop, laptop, printer, and peripheral issues. Diagnose Windows operating system and Microsoft 365 problems. Configure and support user accounts in Active Directory and Microsoft Entra ID (Azure AD) Support networking issues including … with server administration and system maintenance. Participate in IT projects, upgrades, and migrations. Create and maintain technical documentation and knowledge base articles. Essential Skills Windows 10/11 administration Microsoft 365 administration Active Directory Microsoft Entra ID (Azure AD) Exchange Online Intune (desirable) Jamf (desirable) Basic networking (TCP/ ...