Technical Support Engineer
- Hiring Organisation
- Draper Tools
- Location
- Eastleigh, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
throughout. Resolving issues at first contact wherever possible; escalate clearly and with full context when an issue is beyond skill set. Providing support for Windows 11 and macOS desktops/laptops and mobile end-user devices. Carrying out account and access tasks across the hybrid Active Directory/Microsoft … provider (MSP) Good technical knowledge and experience of IT Environments Ability to provide clear advice to non-technical aware customers (either internally or externally) Windows 11 support, plus PC and laptop diagnostics and repair (including component replacement). Strong interpersonal and communication skills – verbal and written Outstanding attention ...